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Annual Report & Accounts 2024
Make life
more
interesting
evoke plc
Welcome to our Annual Report
evoke plc is one of the world’s
leading betting and gaming
companies and the parent
company for a range of
internationally renowned
brands including William Hill,
888, Mr Green, and Winner
Our vision
Our vision is to make life more interesting.
Our mission
Our mission is to delight players with world-
class betting and gaming experiences.
Our brands
evoke plc Annual Report & Accounts 2024
Welcome
Contents 01
Overview
02
A New Chapter 02
At a Glance 04
Chair’s Statement 06
Strategic Report
08
Chief Executive Officer’s Review 08
Our Strategic Roadmap 12
Investment Case 13
Business Model 14
Market Focus 16
Strategic Initiatives 20
ESG & Sustainability 24
Stakeholder Engagement 40
Chief Financial Officer’s Report 42
Risk Management 48
Viability Statement 60
Governance
62
Our Board 62
Corporate Governance Report 64
Nominations Committee 70
ESG Committee 72
Audit & Risk Committee 74
Remuneration Committee 80
Directors’ Remuneration Report 82
Directors’ Report 94
Financial Statements
100
Independent Auditor’s Report 100
Consolidated Income Statement 110
Consolidated Statement
of Comprehensive Income
111
Consolidated Statement
of Financial Position
112
Consolidated Statement
of Changes in Equity
113
Consolidated Statement
of Cash Flows
114
Notes to the Consolidated
Financial Statements
115
Appendix 1 – Alternative
Performance Measures
161
Company Statement of Financial Position 163
Company Statement of Changes in Equity 164
Company Statement of Cash Flows 165
Notes to the Company Financial Statements 166
Supplementary Information
168
Task Force on Climate-related Financial
Disclosures (TCFD) Report
168
ESG Supplementary Data 179
Shareholder Information 182
Revenue
£1,754m
Adjusted EBITDA
1
£312m
Adjusted EBITDA
1
margin
17. 8%
Adjusted EPS
1
(6.4p)
Leverage
1
5.
2024 £1,754m
2 0 23 £1, 711m
2024 (6.4p)
2023
2
8.8p
2024 £312m
2023
2
£300m
20 2 4 17. 8 %
2023
2
17. 5%
2024 5.7×
2023
2
5.9×
Read more about us on our website
evokeplc.com
1. Adjusted EBITDA, Adjusted EPS, and Leverage are each an Alternative Performance
Measure (‘APM’) which does not have an IFRS standardised meaning. Refer to
Appendix 1 – Alternative performance measures for further detail including the
definitions and reconciliations. Also note Leverage has been restated for the prior
year as a result of a change in our definition of net debt. Further details on the
change to net debt are included in note B to Appendix 1 of the financial statements.
2. 2023 numbers have been restated to reflect an adjustment to UK Gaming Duty
in the prior year – see note 1 to the financial statements for further information.
Key performance indicators
We track the following key financial performance
indicators (KPIs). These KPIs allow us to assess our
progress against the Group’s strategy and help inform
decision-making.
These KPIs are aligned with the performance criteria
for Directors’ remuneration (see page 87) and also
the strategic outcomes monitored across the Group’s
principal risks (see page 53).
These KPIs are also some of the most commonly used KPIs
for external stakeholders, particularly our shareholders,
when assessing the performance of the Group.
evoke plc Annual Report & Accounts 2024
01
Overv iew
Strategic Report
Governance
Financial Statements
Supplementary Information
A New Chapter
we are
evoke plc Annual Report & Accounts 2024
02
A new direction
evoke marks the start of a new era.
A new direction. A new sense of
purpose. We celebrate our heritage,
but, as evoke, we are something new.
We make life more interesting. We
delight players with world-class betting
and gaming experiences. We live our
values: Raise our game, Win together,
Customers 1st.
We deliver for our customers by:
Being easier to use than the competition:
Intuitive platforms; frictionless; seamless. Putting
fun at players’ fingertips.
Living our brand values: Each brand is
unique and delivers its own clear Customer
Value Proposition to evoke delight in all our
players globally.
Offering personalised value: We know
individual preferences and style, and tailor
each experience to make players feel truly
understood and valued.
Being famous for doing the right thing:
Transparency, fairness and responsibility aren’t
just buzzwords; they’re the foundation of trust.
These principles fuel our competitive edge as
we deliver leading distinct brands and products;
a winning culture; and operational excellence
through data insights and intelligent automation.
This is a new chapter, a new challenge,
a new adventure.
A new era
Dear Shareholders,
I am pleased to present our 2024 Annual Report, which is our first
as evoke.
2024 marked the beginning of an exciting new era for the
business with a refreshed strategy and a clear plan to unlock our
potential and create value for our shareholders. As part of this
transformation and to better unite us as One Company, we also
unveiled a fresh new corporate identity – evoke.
Our refreshed identity is far more than just a new look. It marks
the start of a new era, a new direction, and sense of purpose.
Embracing and building on the strength of our past for a much
brighter future. It is symbolic of the fundamental reset we have
undertaken to the way we operate and signifies our deep
commitment to uniting as One Company, driven by a shared
strategy and vision.
At evoke it is our mission and vision to make life more interesting
– to evoke delight in our customers with world-class betting and
gaming experiences. As we navigate the path ahead to create
long-term value, collaboration, agility, and a collective focus on
our mission and goals will be critical to our success.
In last year’s Annual Report, I introduced our new strategy
and Value Creation Plan (VCP), a blueprint designed to
drive sustainable growth and deliver high returns on equity
underpinned by the following key principles:
1. Driving profitable and sustainable revenue growth
2. Enhancing profitability and efficiency
through operating leverage
3. Exercising disciplined capital management
As you read through this report, you will learn more about the
important strides we’ve made against our VCP during 2024.
These achievements are a testament to the bold, decisive
actions we’ve taken as well as the dedication, expertise,
and resilience of our people. Despite the challenges of a year
marked by transformation, our global teams have responded
with great agility and commitment. I want to take this opportunity
to express my thanks to all our global teams for their hard work
and unwavering dedication throughout the year.
I am incredibly proud of the progress we delivered during
2024. We ended the year in a much stronger position than we
began it thanks to a complete overhaul of our operating model,
enhanced capabilities for long-term growth, and increasingly
positive momentum in our performance. I am excited for what
lies ahead in 2025 and beyond for evoke, and I remain confident
that we are well-positioned to achieve our objectives and create
significant value for all our stakeholders.
Per Widerström
Chief Executive Officer
Watch our video: evokeplc.com/who-we-are
evoke plc Annual Report & Accounts 2024
03
Overv iew
Strategic Report
Governance
Financial Statements
Supplementary Information
Our competitive advantages Our values
Raise our game
We aim for excellence, encourage
creativity and have fun
Win together
We work as one inclusive team
to achieve great things
Customers 1st
We entertain our customers with
safe gambling experiences
We are one
of the worlds
leading betting
and gaming
companies
At a Glance
We offer a wide range of world-class betting and gaming products
Online gaming Online betting Retail
Operational excellence
driven by data insights and
intelligent automation
R
A winning culture
unleashing colleagues
full potential
R
Leading distinct brands
and products tuned to
our customers
R
Online gaming 52%
Online betting 19%
Retail 29%
FY24
Revenue mix
evoke plc Annual Report & Accounts 2024
04
Our operating divisions
UK&I Online
Our sports betting and gaming brands
are some of the most popular in the UK&I
market. William Hill, William Hill Vegas, and
888casino are our flagship brands, offering
market-leading products to millions of
customers every month.
Revenue
£693m
Adjusted EBITDA
£143m
AMPs*
1.2m
International Online
Our International division serves customers
worldwide using our range of world-class
brands, with a primary focus on our other
Core Markets of Italy, Spain, Denmark,
and Romania.
Revenue
£555m
Adjusted EBITDA
£130m
AMPs*
0.5m
Retail
Our William Hill retail estate has been a
permanent fixture on the UK high street
since 1966. We now have a portfolio of 1,331
shops offering exciting betting and gaming
products to millions of customers all across
the UK, complementing our online offering.
Revenue
£506m
Adjusted EBITDA
£66m
LBOs at 31 December 2024
1,331
Our Core Markets
Leading positions in highly
attractive markets
Our markets
Read more about our
Market Focus on page 16
UK Retail 28%
UK Online 39%
Italy 10%
Spain 6%
Romania 4%
Denmark 2%
Other regulated/taxed 7%
Dotcom markets 4%
*Average monthly players (AMPs) represents the total number of players who have placed and/or wagered a stake and/or contributed to rake or
tournament fees during the month. The figure reflects the average of the monthly figures for 2024.
Q4 2024
Revenue mix
evoke plc Annual Report & Accounts 2024
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Strategic Report
Governance
Financial Statements
Supplementary Information
A successful turnaround
I would describe 2024 as a period of
necessary and positive transformation as
the new management team executed a
turnaround across almost every area of
the business. Early in the year, the Group’s
performance was impacted by legacy
operational and marketing approaches,
resulting in revenue below the Board’s initial
expectations for the first half. However,
swift corrective measures, coupled with
continued investment in evoke’s long-term
competitive strengths, drove an improved
performance in the second half.
Our turnaround was achieved against
a backdrop of continued regulatory
changes in some of our Core Markets,
including the UK where we implemented
further voluntary proactive measures
ahead of the market-wide implementation
of the measures contained in the
Gambling Act Review White Paper.
This progress in building our capabilities
while executing a turnaround and
delivering substantial cost efficiencies
during the year puts evoke in a significantly
stronger position entering 2025. There is
of course more to do but evoke can now
look forward confidently as a global leader
with a clear strategy to drive sustainable,
profitable growth and deliver significant
shareholder value.
The transformation of
our business over the
past 12 months has
been extensive and
the Board is pleased
with the significant
strategic progress
made by the Group
during 2024.
Chairs Statement
From
challenge to
opportunity
embracing
the future
Dear Shareholders
2024 was a pivotal year for the
Group, marked by a fundamental
transformation of our business
and operating model under the
leadership of our new executive
team. These bold and decisive
changes have strengthened our
foundations, positioning evoke for
sustainable, profitable growth and
long-term success.
In last year’s Annual Report, our CEO, Per
Widerstm, set out a clear vision, strategy,
and Value Creation Plan for the business.
At the same time, the Board proposed to
establish a new corporate identity, evoke,
which symbolised the start of a new
chapter for our business and – I am pleased
to say – was approved by shareholders at
our Annual General Meeting in May.
evoke plc Annual Report & Accounts 2024
06
Board priorities
The Board remains committed to strong
corporate governance and continuous
improvement, with a particular focus on
team, ESG, and execution:
Team
The appointment of Sean Wilkins as CFO
in February 2024 has already made a
significant impact. Sean has led the
transformation of our finance function
in turn supporting enhanced strategic
execution. Under his leadership, a new
monthly profit planning cycle has been
implemented, providing greater financial
visibility and agility in decision-making. The
first half of 2024 also saw the establishment
of a refreshed executive leadership team,
bringing new skills and experience to
the Group as well as creating clearer
accountability for executing the strategy
and Value Creation Plan.
In November 2024, we were pleased
to appoint Susan Standiford as an
Independent Non-Executive Director and
member of the Audit & Risk Committee.
Susan brings 30 years of product,
technology and leadership experience
from various industries at companies such
as Oracle, Disney, and Travelocity. Her highly
relevant expertise and fresh perspectives
will be extremely valuable to the Board.
The Group’s strength lies in the dedication
and expertise of all its people – from the
retail teams in the UK to its global support
functions. I sincerely thank all colleagues
for their contributions this year and remain
confident in their ability to both navigate
any challenges and seize the significant
opportunities ahead in 2025.
ESG
Building a high-quality, sustainable
business remains a core priority. The Board
continues to consider the interests of all
stakeholders, ensuring ESG principles
are embedded in our decision-making.
Progress was made across all ESG areas in
2024, particularly in relation to sustainability
and safer gambling. Further details on our
People, Players, and Planet ESG initiatives
can be found on pages 24 to 39 of this report.
The Board was also pleased with the
conclusion of the Great Britain Gambling
Commission (GBGC) review into the
Group’s operating licences that had
commenced in 2023. The review was
concluded in March 2024 without any
licence conditions, financial penalties or
other remedies. The Board continues to
take matters of regulatory compliance
incredibly seriously and further details of
our ongoing improvements in this area are
detailed in the risk section and the Audit
& Risk Committee report on page 74 of
this report.
Execution
The transformation of our business over the
past 12 months has been extensive and
the Board is pleased with the significant
strategic progress made by the Group
during 2024.
Led by a strengthened executive team,
the business has evolved at pace,
implementing key actions to enhance
long-term shareholder value. This includes,
the announcement of the sale and exit
of our US B2C operations, which largely
completed during 2024 with the final
remaining state set to complete in 2025.
The Group has exited other non-core
territories and focused its resources on
its Core Markets where our competitive
advantages are strongest, and I am
delighted that these markets contributed
90% of revenue in Q4 2024. While no
transformation is ever without its challenges,
the Groups sharpened focus on execution
has positioned evoke for sustained growth.
Looking ahead
The scale of change during 2024 was
significant and I’m pleased to say that
the underlying health of the business is
improving. The actions taken to improve
trading while also reinforcing long-term
competitive advantages underpin the
Board’s confidence in evoke’s strategic
direction. The Group has great potential
and I am confident that we have both
the right plan and the right team in place
to realise the exciting opportunities and
create value for all stakeholders.
Lord Mendelsohn
Chair
31 March 2025
evoke plc Annual Report & Accounts 2024
07
Overv iew
Strategic Report
Governance
Financial Statements
Supplementary Information
Chief Executive Officer’s Review
Entering a
new era
as evoke
Dear Shareholders
2024 was a pivotal year for the
Group as we announced and
embedded a new strategy for
success, radically transformed
our operating model, and
implemented bold, decisive
changes at pace to position
the business for mid- and long-
term profitable growth. As a
symbol of these transformational
changes and to unite everyone
in our company under a new
cohesive strategy, mission and
vision, we were proud to launch
a new corporate identity and
name – evoke.
When I become CEO of this fantastic
company in October 2023, it was clear that
the legacy 888 and William Hill businesses
both held many key ingredients for success,
each operating across dynamic and
attractive markets, with strong proprietary
technology, and boasting some of the
industry’s most powerful betting and gaming
brands. However, the Group had not been
performing at its full potential and significant
changes were required. We had to take
decisive actions to completely reset our
operating model and align it with our new
strategy and Value Creation Plan. We needed
to develop new ways of working to drive
operational excellence, and our plans had
to be executed by a refreshed and highly
committed leadership team. We are under no
illusions: this is a complete reset of this business.
The transformation is built around a clear
and compelling vision, mission, and strategy.
The strategy recognises the pressing need
to implement significant changes to
transform evoke’s long-term capabilities,
while acknowledging the need to move
with urgency to improve our near-term
trading performance. The importance of
this was magnified in the first half of 2024 as
trading was behind our initial expectations,
primarily reflecting the impact of certain
legacy structures and processes that had
resulted in suboptimal commercial decisions
being taken.
evoke plc Annual Report & Accounts 2024
08
During H1 we moved swiftly to put in place
new and experienced commercial and
marketing leadership teams to address the
lower than desired returns on marketing we
were experiencing, particularly in our UK&I
Online division. As the year progressed, our
approach to the customer experience,
including marketing, underwent a major
shift as we began to implement our clear
Customer Value Proposition (CVP). Along
with a more sophisticated approach to
customer segmentation, and better return
on investment tracking, we fundamentally
changed our product delivery capabilities
to ensure we can deliver what our
customers want. There is more detail on
the actions we have taken later in this
report but it is important to note this is still
an ongoing process as we evolve each
brand’s unique identity and I am excited to
see the further benefits our clear CVP will
deliver through 2025.
I was delighted to see the results of our
transformation start to materialise during
the year, with the business returning to
revenue growth in the third quarter, the
first quarter of growth for over two years.
Our Online business grew in each of Q2,
Q3 and Q4, having been in decline since
the pandemic. This further accelerated
in the fourth quarter with double-digit
revenue growth, albeit partly helped by a
tailwind from some operator-favourable
sporting results.
I am very proud of what our teams
achieved during 2024 as they adapted
and embraced the major changes
implemented across the business. As a
result, we were able to deliver progress
against both our long-term priorities and
near-term trading objectives, and we
entered 2025 with improving momentum
and a clear blueprint for future success.
Delivering our Value Creation Plan
In last year’s Annual Report we announced
a new strategy and Value Creation Plan
(VCP) to our stakeholders. This VCP was
developed to deliver high returns on equity
from sustainable profitable growth, built
around three core principles that define
‘what’ we will do:
1. Drive profitable and sustainable
revenue growth
2. Improve profitability and efficiency
through operating leverage
3. Deleverage through disciplined
capital allocation
The strategy to deliver this, the ‘how’, is
centred on strengthening the Group’s core
capabilities and competitive advantages
to create a scalable platform for profitable
growth while being laser focused on our
Customer Value Proposition. This comprises
three key components:
1. Operational excellence driven by data
insights and intelligent automation
2. A winning culture, unleashing
colleagues’ full potential
3. Leading distinct brands and
products tuned to our customers
2024 was a pivotal year as we started
to implement our new strategy for
success, radically transforming almost
every area of the business, and moved
decisively and at pace to position
evoke for mid- and long-term profitable
growth. We go into 2025 with improving
momentum as we continue to execute
against our Value Creation Plan.
Our six strategic
initiatives
In order to turn our strategy into
tangible actions and drive execution
and value creation, we have created
six strategic initiatives, which provide
the roadmap for delivering our Value
Creation Plan:
Customer Value
Propositions
Customer Lifecycle
Management
Winning
Organisation
Environmental,
Social, and
Governance
Product and
Technology
Foundation
Operations
2.0
1
2
3
4
5
6
Read more about our
Strategic Initiatives on pages 20 to 23
evoke plc Annual Report & Accounts 2024
09
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Chief Executive Officer’s Review continued
In order to turn this into tangible actions
and drive execution, we identified six
key strategic initiatives (SIs) to serve as
the roadmap for executing against our
strategy, building world-class capabilities
in the mid and long term, and to deliver
the VCP. The executive leadership team is
directly accountable for driving progress
against each of these SIs, ensuring that
they result in a step-change in evoke’s
capabilities to create a more sustainable,
profitable and cash generative business in
the future. You can read more detail about
each of the six SIs and our progress on
pages 20 to 23.
In terms of ‘where’ we will create value, we
remain laser focused on our Core Markets
of UK, Italy, Spain, Romania, and Denmark.
These markets currently represent
approximately 90% of our revenue with
each boasting attractive long-term growth
potential, high barriers to entry, and
established regulatory frameworks. In these
markets we will continue to leverage our
local expertise and diverse brand portfolio
to increase market share, target podium
positions and drive sustainable profitable
growth. There are significant economies of
scale in our business model, and building
sustainable market-leading positions in
our markets underpins our strategy for
sustainable profitable growth.
In all other markets, which constitute our
Optimise category, we will continue to
prioritise maximising cash flow and value
generation. Further detail on our market
focus, Core Markets, and performance is
included on pages 16 to 19.
Executing our plan
Ultimately our success in delivering on the
Value Creation Plan will be underpinned by
our ability to drive successful operational
execution. This has been my key priority
since joining and I continue to be laser
focused on ensuring we execute against
our plans.
A transformation of this scale is never
easy, but we made significant progress
during the year as we looked to build a
winning team and deliver a great customer
experience, ensuring we deliver on our
Value Creation Plan:
Drive profitable and sustainable
revenue growth
The Group delivered 3% revenue growth
to £1,754m in 2024, with 6% growth in our
Online business more than offsetting a 5%
decline in our Retail business. The growth
was driven by our strategic focus on Core
Markets, which grew by 11% online, with
online gaming being the primary driver,
underpinned by product improvements
and a more sophisticated data-driven
approach to customer segmentation
supporting our leading brands.
UK&I Online revenue grew by 5%, with
growth accelerating through the year
as our refined commercial approach
gained traction along with the rollout of
significant new product developments to
improve the customer experience. We saw
positive customer reactions to a series of
major product launches including all-new
Bet Builder and Impact Sub, and a new
William Hill Vegas app with an extended
range of games and promotions. We have
also focused on improving functionality
on the William Hill app with a relaunched
home page and simpler navigation
resulting in improved ease of use. These
have combined with a much clearer CVP
for William Hill, focusing on betting and
gaming done properly, and I am excited
for the full rollout of our refreshed brand
identity in 2025.
Alongside the product improvements, we
have overhauled our entire approach to
customer lifecycle management, including
a more effective and efficient approach
to player bonuses and promotions.
We are much clearer in our focus on
core and higher value customers now,
meaning that while average monthly
actives were flat for the year, we saw a
6% uplift in Average Revenue Per User
(ARPU), highlighting the successful shift in
our commercial approach to focus on
value not volume. Towards the end of the
year we launched an all-new customer
engagement platform, which provides
the capability to deliver a step-change
in the personalisation of customer
communications and we are excited to
expand our capabilities further in 2025.
International online revenue grew by 7%
with strong double-digit growth in the
second half as we gained market share
in our Core Markets, each of which grew
by double-digits in constant currency
(cc)*. In Italy we were the only online-
only brand to gain market share, with
the Group reaching a podium position in
online casino for the first time during the
second half. In Spain we reacted quickly
to the changing regulatory environment
regarding marketing and promotions,
and have seen significant growth in
actives, particularly on the 888 brand. In
Denmark, Mr Green solidified its position
as the number one brand for awareness
and continued to take market share. We
also saw strong growth in 888 in Denmark
as we made significant improvements to
the product to prepare for the Mr Green
migration, which successfully completed
in the fourth quarter. In Romania our fourth
quarter revenues more than doubled
year-on-year as we added in the Winner.ro
business, building on the strong momentum
the 888 brand has been seeing through
the year.
In Retail our store estate had been under-
invested and had become uncompetitive
as a result. Crucially, the business had been
focused on creating its own proprietary
retail gaming platform, but the data
analysis of the trials showed that this was
not the right plan. Part of making bold
decisions is being able to realise when
you are off track, and we have changed
course here as a result. I’m pleased to
say we signed a multi-year deal for best-
in-class third-party gaming cabinets,
replacing 5,000 machines across our
entire estate, with the rollout beginning
in the fourth quarter and completing in
March 2025. We have been pleased with
the initial customer response to our new
cabinets, and we are well placed to see
sustained gaming revenue growth this year
and beyond.
Improve profitability and efficiency
through operating leverage
At the start of the year we announced a
£30m cost-optimisation programme that
we successfully executed during the first
half as we transformed our operating
model and reduced the number of
management layers, while streamlining our
office footprint with the closure of Bulgaria
and an expansion in the capabilities of our
Manila office to enable further business
process outsourcing and automation.
We continued to review the cost base and
outlined a further £10m of cost benefits to
be realised in the second half, which I’m
pleased to say we over delivered on, and
we continue to review further opportunities
to streamline our business and enhance
efficiency. We made further refinements
to the operating model at the end of the
2024 growth
International Core Markets’
online cc growth*
25%
UK&I Online revenue growth
5%
Group revenue growth
3%
*Constant currency growth is an Alternative
Performance Measure which does not
have an IFRS standardised meaning. Refer
to Appendix 1 – Alternative performance
measures for further detail including the
definition and reconciliation.
evoke plc Annual Report & Accounts 2024
10
year, reducing the number of executive
management from 10 to eight. As part
of this, our Chief Commercial Officer
has assumed an expanded remit across
operations to help to improve decision
making and have ownership of the end-to-
end customer experience in one place.
We had front-loaded the marketing
investment in the first quarter of 2024
and this did not provide the returns we
had expected. As a result of this we
implemented significant changes to our
marketing approach, including further
refinements to our marketing mix model
(MMM) that enables quick decisions to
scale up and down marketing channels
based on near real-time data.
Our strategic initiatives have been
strengthening our overall capabilities
at efficient cost, with the Operations 2.0
strategic initiative accelerating investments
in automation and artificial intelligence
across all Group functions. We brought in a
world-class team to drive data, intelligent
automation and AI efforts and, while
it is still early days, it is clear that there
is significant potential to drive further
overhead savings alongside improving the
customer experience.
We continue to integrate our product and
platform capabilities to increase scale
benefits and unlock synergies, including
integrating the proprietary William Hill
trading platform into the broader 888
platform. As of February 2025, all Mr Green
markets have been successfully migrated
on to the 888 platform, driving cost savings
and improved product capabilities.
As we drive revenue growth alongside
focusing on cost optimisation we remain
confident in our capacity to expand our
EBITDA margin over the coming years.
Deleverage through disciplined
capital allocation
In March 2024 we announced the
termination of our US brand licence deal
and subsequently announced the sale of
our US business to Hard Rock Digital. Since
starting as CEO I have been focused on
ensuring the Group is set up to deliver
strong value creation and the reality of
the US opportunity was that the intensity
of competition and requirement for scale
meant huge investment would be required
to reach profitability, and our return on
investment would be far higher in our
Core Markets.
In October 2024 we completed the
acquisition of Winner.ro, building a market-
leading position in Romania and creating
evoke’s fifth Core Market. The transaction
is consistent with our strategy to build
sustainable market-leading profitable
positions in the most attractive markets. It
is also consistent with our M&A strategy to
focus on low-capital, high-impact routes to
value creation. It is expected to enhance
earnings and reduce leverage for the
Group in 2025 and beyond, benefitting
from strong growth in the Romanian
market, an effective dual-brand strategy
enhancing ROI from marketing, and
synergies from the business combination.
We continued to invest behind the
888AFRICA joint venture in the year, which
continues to perform well as it looks to build
leading positions in selected regulated
African markets. We are excited by the
potential of this joint venture and we look
forward to expanding on its success in
the future.
Summary and looking ahead
2024 marked the beginning of a new era
for our company. We are focused on mid
and long-term profitable growth and value
creation and during 2024 we made bold,
decisive changes to improve almost every
area of the business. We are undertaking
a complete reset and transformation
of the business, and the scale of
change is significant, but necessary. This
transformation will take time but will
enhance operational efficiency, leading to
a bigger, more profitable and more cash
generative business in the future. While
there is a lot more work to do, the progress
we have made in just one year reflects the
strength of our strategy, the quality of our
brands, and, above all, the dedication of
our people.
The improved performance delivered in
the second half of the year underscores the
success of our strategy and reinforces my
confidence in our ability to deliver our clear
medium-term financial targets of achieving
revenue growth of 59% per year, adjusted
EBITDA margin expansion of 100 basis
points annually, and leverage reduction to
below 3.5× by the end of 2027.
With a clear roadmap in place, we are
well-positioned to achieve sustainable,
profitable growth, drive deleveraging, and
create significant value for shareholders. I
would like to thank everyone at evoke for
the skill, adaptability and commitment
shown during this pivotal year, and I am
truly excited for what we will achieve
together in the future.
Per Widerström
Chief Executive Officer
31 March 2025
Ultimately our success in delivering
on the Value Creation Plan will be
underpinned by our ability to drive
successful operational execution. This
has been my key priority since joining
and I continue to be laser focused on
ensuring we execute against our plans.
evoke plc Annual Report & Accounts 2024
11
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Our competitive advantages
Operational excellence
driven by data insights
and intelligent automation
R
A winning culture
unleashing colleagues’
full potential
R
Leading distinct
brands and products
tuned to our customers
R
Improve
colleague
satisfaction
Increase
player
days
Achieve
medium-term
financial targets
Promote
positive
play
Our goals
01
Brand
Customer
Value
Propositions
(CVP)
02
Customer
Lifecycle
Management
(CLCM)
03
Winning
Organisation
04
ESG
05
Product and
Technology
Foundations
06
Operations
2.0 (AI &
Automation)
Strategic initiatives (SIs)
Being famous
for doing the
right thing
Living our brand
values across
all interactions
Offering
personalised
value
Being easier
to use than the
competition
Our Group Customer Value Proposition
Our mission
To delight players with world-class
betting & gaming experiences
Our vision
Make life more interesting
Read more on our website: www.evokeplc.com/who-we-are/our-strategy
Our Strategic Roadmap
evoke plc Annual Report & Accounts 2024
12
1
First-class and
consistent
Customer
Value
Propositions
2
Operational
excellence
driven by data
insights and
intelligent
automation
3
A winning
culture
unleashing our
colleagues’
full potential
How we will drive execution
Value Creation
Plan to deliver
high return on
equity from
sustainable
profitable growth
1
Drive
profitable and
sustainable
revenue growth
2
Improve
profitability
and efficiency
through
operating
leverage
3
Deleverage
through
disciplined
capital
allocation
What we will do
Where we will do it
Powered by clear Group-wide
strategic initiatives to deliver our plan
I
Customer
Value
Propositions
II
Customer
Lifecycle
Management
III
Winning
Organisation
IV
ESG
V
Product and
Technology
Foundation
VI
Operations
2.0 (AI &
Automation)
Investment Case
Driving long-term value creation with
clear medium-term financial targets
Revenue growth per year
5–9%
Adjusted EBITDA margin expansion per year
100bps
Leverage by the end of 2027
Below 3.5×
Laser focused on
investing where we
will build sustainable
leading positions
Core Markets 90%
Optimise Markets 10%
UK, Italy, Spain,
Denmark,
Romania
evoke plc Annual Report & Accounts 2024
13
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Business Model
Betting
Traditional bookmaking where we make a margin
from bets placed by customers on the outcome of
events. Given the variance and unpredictability in
sporting results this can be volatile in the short term.
How we make life more interesting
Gaming
Games of chance such as online casino, slots, and
machine gaming terminals involving customers
playing against the house, where we generate a
margin. In poker, players play against each other
and we charge a commission from each hand or
entry fees for tournaments.
Winnings
withdrawn
New funds/
deposits
Return to
player
Customer
deposits
Winnings
recycled
Customer
plays
Gross gaming revenue
Gross gaming revenue
Contribution
EBITDA
Gross profit
Revenue
Less: free bets and promotions
Less: cost of sales
Less: marketing costs
Less: other operating costs
evoke plc Annual Report & Accounts 2024
14
How we drive sustainable,
profitable growth
Taxes
£532m
Betting and gaming
duties, VAT, corporate
tax and employee taxes
Community
3,987
Colleague hours
volunteered to support
local charities
Industry
£9.2m
Voluntary contributions
to research, education
and treatment of
gambling-related harm
Employees
+10
Employee net promoter
score across all
our colleagues
Creating value for all stakeholders
Players, people,
planet
Read more on page 25
A winning
culture
Read more on page 30
Leading brands
and products
Read more on page 23
Operational
excellence
Read more on page 20
evoke plc Annual Report & Accounts 2024
15
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Market Focus
A global
growth
opportunity
The global online betting
and gaming market has
a significant runway of
future growth, driven
by more countries
regulating and enabling
digital products, as well
as wider structural growth
drivers including an
ongoing shift from retail
to online, societal trends,
and increasing internet
and mobile phone
penetration worldwide.
H2 Gambling Capital estimates that the
total addressable market for online betting
and gaming (excluding lotteries) was
£110bn in gross gaming revenue in 2024,
having grown at a CAGR of 20% from
20192024. This represents only 33% of the
total gambling market, with the tailwind
of digital migration and wider structural
drivers meaning the online channel is
expected to grow at a CAGR of 12% from
2024–2027.
Clear market focus
While the global long-term opportunity
is substantial, in today’s regulatory and
competitive environment, it is more
important than ever that we are laser
focused on which markets we invest in
to generate superior returns. So, early in
2024 we simplified our market archetypes
into two categories: Core Markets and
Optimise Markets.
For evoke, our five Core Markets are the
UK, Italy, Spain, Romania, and Denmark.
Each of these end markets boasts
attractive long-term growth potential,
high barriers to entry, and established
regulatory frameworks. In these markets
we will continue to leverage our local
expertise and diverse brand portfolio to
increase market share, target podium
positions and drive sustainable profitable
growth. In these markets, we have market-
leading scale, leading brands, and deep
consumer insight that underpins our plans
for sustainable profitable growth.
Collectively, online revenue from these
markets increased by 11% year on year,
and 5% when including retail. Given the
stronger growth seen through the year in
our Core Markets, reflecting the increased
focus and leading positions, Core Markets
accounted for almost 90% of total revenue
in Q4 2024 (85% of online revenue).
We have radically reshaped the portfolio
over the last three years, exiting low-growth
or low-return markets, and positioning the
business for sustainable profitable growth.
In our Optimise Markets we focus
on maximising cash flow and value
generation. Such optimisation could
include market exits, combinations to build
new Core Markets, or streamlining the
operations to drive profitability. Our market
strategy ensures that we invest company
resources where we have the highest risk-
adjusted returns, prioritising investment in
our Core Markets.
Our clear market
focus means we are
spending our time
and resources on
building leading
positions in attractive
markets, which
will support long-
term sustainable,
profitable growth.
Vaughan Lewis
Chief Strategy Officer
evoke plc Annual Report & Accounts 2024
16
UK Retail
Market overview
The UK retail market for LBOs was estimated
to be worth £2.3bn in 2024, a decrease of 2%
versus 2023, reflecting ongoing shop closures
driven by cost pressures and changing high
street dynamics. Gaming machines represent
just over 50% of market revenues and have
been steadily growing. The UK retail market
is highly consolidated, with four operators
accounting for over 90% of all betting shops.
William Hill is one of the leading brands in UK
Retail, with over 1,300 stores across the UK.
Regulatory developments
UK retail regulation has been relatively
stable since the 2019 changes to Fixed Odds
Betting Terminals (FOBT) maximum stakes
which drove a significant change in the retail
landscape, with significant shop closures
and an acceleration in digital migration. The
UK Gambling White Paper outlined a range
of potential changes to retail gambling
overall to increase competitiveness but with
limited proposed changes for LBOs. In early
2025 the UKGC launched a consultation to
look at implementing new mandatory rules
around session time and spend limits on
gaming machines, and we look forward to
contributing to this consultation.
2024 progress
Our retail estate had become
uncompetitive in recent years and during
2024 we made significant changes to our
approach, including a new management
team for retail, with the new managing
director joining in September. We pivoted
our approach to gaming machines, signing
a deal for 5,000 new best-in-class third-
party cabinets, which began rolling out
in October. We plan significant further
improvements to the offering during
2025 including increased digitalisation,
improved Self-Service Betting Terminal
(SSBT) product experience, additional
TV content, and beginning a store
refurbishment programme.
UK Online
2024 market size
1
£7. 2 bn
2024 market share
9%
2024–2027 forecast revenue CAGR
1
3%
UK Retail
2024 market size
1
£2.3bn
2024 market share
22%
2024–2027 forecast revenue CAGR
1
(2%)
UK Online
Market overview
The UK online market was estimated to be
worth £7.2bn in 2024, having grown 10%
compared to 2023. This growth was driven
by both betting and gaming, with gaming
continuing its recent strong growth trends
and online slots now being the largest
product in the market. Betting revenues
have been largely stable in recent years
but grew in 2024 driven by the Euros as well
as operator-favourable sporting results,
particularly in the fourth quarter. The
market is expected to grow at 3% CAGR
2024–2027 with the implementation of the
White Paper measures expected to be a
headwind for the longer tail of operators,
providing the opportunity for larger
operators to regain market share.
Regulatory developments
The new Labour government is expected
to continue the implementation of the
various measures included in the White
Paper that was announced in 2023,
many of which were and are subject to
ongoing consultations. During the year
the government announced the creation
of a statutory levy to fund research,
education and treatment, which replaces
the voluntary contributions the Group has
already been making and applies from
April 2025. The government also confirmed
the maximum stakes for online slots would
be set at £5, and £2 for under 25s, from
April and May 2025 respectively. William Hill
already operates a £5 maximum stake limit
for online slots.
Starting from 30 August 2024, operators
have been required to conduct financial
vulnerability checks when a customer’s
net loss reaches £500 within a month,
something the Group has already been
doing since 2023. This threshold has
been lowered to £150 per month as of 28
February 2025. These checks utilise publicly
available data to assess potential risks
without intruding on personal details. Wider
implementation of full formal regulations
related to financial risk – or affordability –
checks, is yet to be determined. The larger
operators, including evoke, are taking
part in a trial period to assess the feasibility
of making these checks as frictionless
as possible, which is the government’s
stated aim.
The regulator continues to consult on
additional measures aimed at improving
the safety of products, including
announcing mandatory deposit limits
will be enforced from October 2025, and
marketing opt-in must be reconfirmed on a
product-by-product basis for all customers
from May 2025. As part of the Budget the
government proposed a consultation on
harmonising the different gambling duties,
which has yet to commence. The Group
continues to engage constructively with
the government and the regulator on all
of these matters, both directly and via
our industry trade body, as we seek to
balance the protection of players with
the increasing risk of overly restrictive
regulation driving players to the black
market and therefore weakening overall
customer protection.
2024 progress
Revenue growth of 6% for 2024 driven by
gaming, with betting broadly flat. While
this means the Group lost market share
year-on-year, we saw encouraging trends
through the year, particularly in gaming,
with market share growing sequentially
through the year. Overall gaming market
share was broadly stable year-over-year
with William Hill gaining share. The 888
brand lost share but improved profitability
through its refined marketing approach. On
the betting side, suboptimal decisions in
Q4 2023 and a lack of product investment
continued to weigh on performance into
2024, but a series of successful product
launches and a clearer CVP have helped
arrest the decline and provide a strong
base for 2025 performance.
1. Source: Regulus Partners1. Source: Regulus Partners
evoke plc Annual Report & Accounts 2024
17
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Italy
Market overview
The Italian online market was estimated
to be worth £3.2bn in 2024, having grown
17% compared to 2023, with continued
tailwinds from retail to online migration, with
only approximately 224% of the total Italian
gambling market estimated to be online
according to H2 Gambling Capital. The
market is expected to grow at 13% CAGR
2024–2027 given this continued tailwind.
Per H2 Gambling Capital data the market
is primarily a gaming market, which makes
up 85% of the total addressable market
(online and offline) and makes up 63% of the
online market. Sports betting is a small but
important part of the industry, making up
37% of online revenues.
Regulatory developments
In December 2024, Italy’s government
approved the ‘Reorganisation Decree,
opening a new concession process
for online gambling, with applications
accepted until May 2025. This process
will reduce the overall number of online
gambling licences available, and with an
upfront cost of €7m per licence (nine-year
duration) and additional duties to be paid
(3% of Gross Gaming Revenue) it is expected
to drive further consolidation of market
share to the larger operators including
ourselves. Government officials have also
suggested they may revisit the country’s
prohibitive advertising decree of 2018.
2024 progress
Revenue growth of 19% reported (22%
constant currency) with the Group taking
market share in online casino through
the 888 brand and becoming a top-
three operator in online casino for the
first time during the year. This growth has
been driven by a strong product offering
and leading brand proposition, with the
marketing restrictions meaning a strong
local brand is key to success in this market.
Spain
Market overview
The Spanish online market was estimated
to be worth £1.3bn in 2024, having grown
16% compared to 2023, with the relaxation
of certain marketing and promotional
restrictions from April driving growth in
customer volumes. The Spanish market also
benefits from digital migration tailwinds,
with only approximately 15% of the total
Spanish gambling market estimated to
be online according to H2 Gambling
Capital. The market is expected to
grow at 13% CAGR 20242027 given this
continued tailwind.
Regulatory developments
In April 2024 the Supreme Court partially
upheld an appeal against Royal
Decree 958/2020, annulling specific
advertising restrictions. The court ruled
that prohibitions on welcome bonuses,
celebrity endorsements, and certain online
advertising lacked sufficient legal basis and
violated the principle of proportionality.
This decision reinstated operators’ abilities
to utilise these additional promotional
strategies and was a driving force behind
strong market growth for the year.
2024 progress
Revenue growth of 8% reported (11%
constant currency) driven by strong
growth in actives, particularly in 888casino,
which continues to be a leading brand
and product in the market. The William
Hill brand experienced lower growth as
its third-party product could not adapt
as quickly to the changing regulations
around promotions.
Market Focus continued
Spain
2024 market size
1
£1.3bn
2024 market share
8%
2024–2027 forecast revenue CAGR
1
13%
Italy
2024 market size
1
£3.2bn
2024 market share
6%
2024–2027 forecast revenue CAGR
1
13%
1. Source: Regulus Partners1. Source: Regulus Partners
evoke plc Annual Report & Accounts 2024
18
Romania
Market overview
The Romanian online market was estimated
to be worth £1.1bn in 2024, having grown
20% compared to 2023. Changing
regulations on the land-based side have
driven further online migration, coupled
with continued strong growth in penetration.
The market is expected to grow at 13%
CAGR 20242027 with continued structural
tailwinds from being a more nascent market
together with digital migration.
Regulatory developments
In April 2024 Romania enacted legislation
prohibiting gambling venues, particularly
those offering slot machines, in towns and
villages with populations under 15,000,
which further accelerated the digital
migration of gambling with spend moving
online. To combat unlicensed gambling,
the National Office for Gambling (ONJN)
introduced measures obliging ancillary
service providers to ensure their services are
not used by unlicensed operators targeting
Romanian players. The regulator increased
the financial guarantee requirements in
2024 and announced a further increase
from 1 January 2025 to €7m per licence,
further increasing the barriers to entry for the
market, which is expected to drive further
consolidation of market share.
2024 progress
In October the Group acquired Winner.ro,
which together with 888 creates a number
four operator in the market with strong growth
and a clear path to be number two in the
coming years. Revenue for the year was up
81%, driven by the acquisition together with
strong underlying organic growth in the 888
business (+56%). With the migration of the 888
customer base to the Winner technology in
early 2025 this will improve the localisation
of the product, with further revenue synergy
opportunities from the Winner team’s clear
localised approach being applied to 888.
Denmark
Market overview
Denmark is a relatively mature market
from a regulatory and online penetration
perspective, and has a market size of
£0.5bn in 2024, having grown at 12%
compared to 2023. The Mr Green brand
enjoys market leading brand awareness,
higher than the former monopoly provider,
and the Group believes it is the number
three operator in the market.
Regulatory developments
Denmark is characterised by a relatively
stable and well-balanced regulatory
regime. In 2024 the Danish Gambling
Authority (DGA) announced the
introduction of a new B2B licensing
regime, including updating its certification
programme for betting and online casinos,
incorporating requirements for the new
supplier licences. The revised programme,
effective from 1 January, 2025, mandates
compliance by July 2025, allowing
operators and suppliers a transition period
to meet the new standards.
2024 progress
Mr Green is the lead brand in Denmark
and it experienced strong growth despite a
planned slowdown in marketing ahead of
the migration of the Mr Green business onto
the 888 in-house platform. That migration
was successfully completed in the fourth
quarter and has delivered promising early
signs with the improved product offering
and strong Mr Green brand providing a
strong platform for growth in 2025. Having
upgraded and further localised the 888
platform and product prior to migration this
also drove strong growth in the 888 brand
during 2024, particularly in gaming.
Denmark
2024 market size
1
£0.5bn
2024 market share
9%
2024–2027 forecast revenue CAGR
1
8%
Romania
2024 market size
1
£1.1bn
2024 market share
2
7%
2024–2027 forecast revenue CAGR
1
13%
1. Source: Regulus Partners
1. Source: Regulus Partners
2. Estimated proforma for Winner acquisition by assuming
the Group had owned Winner for the whole year
evoke plc Annual Report & Accounts 2024
19
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Strategic Initiatives
We identified six strategic
initiatives (SIs) as being
key to the transformation
of evoke and a priority to
deliver when it comes to
ou r VCP.
The executive leadership team is directly
accountable for driving progress against
each of these SIs, ensuring that they result
in a step-change in evoke’s capabilities
to create a more sustainable, profitable
and cash generative business in the future.
As we implement these, we will deliver
significant improvements in our capabilities,
with a clearly defined scope against
each to be better than our competition
in these areas in the markets in which we
operate. Once we are fully satisfied that
we are world class, these SIs will transition
to become Business as Usual (BAU). As
we progress our transformation we will
initiate new SIs and future step-changes in
value creation.
Delivering operational
excellence and
unlocking step-
change value creation
Our strategic
initiatives are all about
building sustainable
competitive
advantages and
improving the
customer experience
sits at the heart of this.
Mark Kemp
Chief Commercial Officer
evoke plc Annual Report & Accounts 2024
20
Customer Value
Propositions
What is it?
Our Customer Value Propositions (CVP)
SI focuses on continuously differentiating
our strong betting and gaming brands
and defining how we will win in the
competitive markets where we
operate by constantly addressing our
core customers’ needs. It will provide
complete clarity about our brands – who
they are for, what good looks like for the
customer, and what unique selling points
each brand should focus on across
our many brand touchpoints – it is our
promise to customers.
What will it deliver?
These CVPs will deliver improved ROI
on our marketing spend by cutting
through a cluttered marketplace with
attractive propositions, recognisable
and distinctive brand identities and a
clear understanding of target customers
for media buying in a brand portfolio.
We expect to grow total player days
and share of wallet from our target
segments by attracting new customers
and growing loyalty and engagement
from our large existing player bases.
Our CVPs define what these customers
want, and inform product development,
promotions, CX and service, tracking
each brand’s performance against
bespoke proposition scorecards that
ladder to increased revenue and
market share.
2024 progress
Following extensive customer research
in 2024, we completed both our evoke-
wide segmentation model and the
design phase of our William Hill CVP.
New brand playbooks and rulebooks
guided the organisation on proposition
delivery needs and readied the new
visual identity for all new advertising
and product design. The CVP delivery
phase started by evolving marketing and
bonus distribution for William Hill in the
UK, aligning it better with our core-value
customer target, and considering their
contribution across product verticals
better. By focusing on the experience
this target segment seeks, we launched
our ACCA Boost feature in November,
in-game bonusing in December, and
started a roll out of new gaming cabinets
in our shops. We also started the research
and design phase of our 888 CVP for full
development in the first half of 2025.
Customer Lifecycle
Management (CLCM)
What is it?
CLCM is focused on leveraging data, AI,
and intelligent automation to build a truly
world-class, future-proof, automated
CLCM process across every element of
our customer journey to maximise value
and drive sustainable growth. We aim
to transform customer engagement
across the lifecycle, from acquisition and
onboarding to reactivation. We will provide
the right offer with the right product at
the right price and at the right time, whilst
embedding the best standards of player
safety and protection. CLCM is highly
informed by our CVP work, ensuring
that what the customer experiences is
highly aligned with what we know they
are looking for. We are moving towards
a world of infinite personalisation at
scale, with our customers benefitting
from safe and personalised betting and
gaming experiences.
What will it deliver?
Providing personalised, world-class betting
and gaming experiences will reduce
churn and grow share of wallet, growing
our revenues and driving margin, through
driving higher Actives, Average Revenue
Per User (ARPU), and Average Player
Days (APDs).
2024 progress
During the fourth quarter we launched
a new customer engagement platform
powered by intelligent automation and AI.
This platform is enabling more sophisticated
player segmentation, enabling tailored
products, communications and
promotions that drive retention, loyalty,
and higher player value. As a result of
the improvements made to our customer
segmentation, marketing, and bonusing,
we were pleased to report encouraging
early results with a 6% year-over-year
increase in ARPU across our Online
business in 2024, including a 27% year-
over-year increase in ARPU in Q4, albeit
this was partly aided by operator-friendly
sports results.
evoke plc Annual Report & Accounts 2024
21
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Winning Organisation
What is it?
In a fast-moving, dynamic industry, our
people will always be critical to our
success. For evoke, a winning organisation
means one that has a shared culture that
empowers everyone in the business and
helps us to attract and retain the best talent
to power our value creation journey.
What will it deliver?
This SI is fundamental to delivering our
operational leverage, including through
right-sizing the Company and our cost
base. We will have greater productivity
and pace, at lower cost, ensuring we are
driving strong profitable growth.
2024 progress
At the end of 2023 and in early 2024, we
completely reshaped the executive
team and strengthened our leadership
capabilities, as well as resetting the
operating model to ensure it was fit for
purpose and future proof, including
reducing organisation management layers.
We consolidated our central operations by
combining our offices in Gibraltar, securing
a modern head office in Leeds (with the
move planned for 2025), and expanding
our Manila capabilities for outsourcing
and automation.
Additionally, we implemented new ways
of working to foster a stronger ‘One
Company’ culture, which has already
proven essential in aligning our teams
and creating a collaborative environment
where everyone is focused on our shared
goals. The ‘One Company’ ethos was a key
driver behind the rebrand of the Group to
evoke plc during 2024, as discussed earlier
in the report.
To support teams during this transformation,
we launched several initiatives during the
year focused on improving our internal
communications, engaging our employees
in our strategy, and driving performance
through learning. All of this acts to embed
our company values and achieve our ‘One
Company’ mindset.
Environment, Social and
Governance (ESG)
What is it?
ESG encompasses integrating
environmental, social, and governance
principles into our core operations to
ensure sustainable long-term value
creation. You can read in more detail
about our wide-ranging ESG activities
and targets on pages 24 to 39 of this
Annual Report.
What will it deliver?
The business has suffered in the past from
less sustainable earnings. We will continue
to increase the quality and sustainability
of our earnings by embedding ESG into
everything we do. From a player safety
perspective, we want to foster long-term
relationships with customers, ensuring they
have a fun, enjoyable and sustainable
experience with our products. As well as
focusing on player safety, the SI includes
workstreams dedicated to improving
evoke’s impact on the environment,
enhanced colleague volunteering
opportunities and wider community
engagement, charitable partnerships and
preparing for the ever changing world of
sustainability data disclosures.
2024 progress
We created and defined our positive
play metric and scoring system to enable
us to properly track improvements we
make across player safety, while laying
the groundwork for our leading multi-
dimensional player risk modelling.
During the year our colleagues all over the
world actively engaged in raising funds,
volunteering, and building meaningful
relationships between evoke and their
local communities. A particular highlight
was our inaugural charity gala dinner,
held in November. The event brought
together nearly 500 suppliers, colleagues,
ambassadors, and friends of evoke to
support the Motor Neurone Disease (MND)
Association. The memorable evening
featured entertainment and a variety
of fundraising activities, raising a total of
£117,000 for the MND Association.
The ESG SI has unlocked funding to help
support evolving the William Hill retail
estate in the UK, allowing access to capital
expenditure to invest in the continued
rollout of smart meters, AI tech to analyse
electricity usage and the installation of
waterless urinals to reduce water usage
across our shops.
Operations 2.0 (AI &
Automation)
What is it?
Our Operations 2.0 SI is focused on
leveraging the advancements in AI and
automation technologies to drive a
step-change in efficiency, effectiveness,
and scalability fuelled by data. This
transformation will redefine the way we
operate while enhancing personalisation
and customer experiences.
What will it deliver?
Our goal is to become the sector’s leading
operator in leveraging AI and automation,
significantly improving efficiency and
profit margins. This SI is also a key enabler
of enhanced capabilities across all our
strategic, business, and commercial
priorities, playing a fundamental role in
revenue growth.
2024 progress
During 2024 we made significant strides
in automation and AI across all Group
functions, onboarding a top-tier team
with each individual having 1020+ years
of experience, bringing deep expertise
in AI, intelligent automation (IA), and
transformation across industries.
We have identified and onboarded best
in class IA and AI tools and implemented
advanced IA and AI solutions, delivering
early wins such as trading limits automation.
This system ensures trading limits align with
risk appetite and regulatory compliance,
mitigating potential losses.
We continued to build on the
existing automation already in the
business, introducing 30+ additional
automated processes, primarily within
customer operations.
While we’ve made strong progress, there
is still significant potential in this SI. The solid
foundations we’ve laid, alongside a clear
roadmap for 2025 and beyond, will unlock
substantial value creation.
Strategic Initiatives continued
evoke plc Annual Report & Accounts 2024
22
Product and Technology
Foundations
What is it?
Maintaining strong technology and
product foundations is critical to long-
term success. We quickly determined
our destination platform based upon
the value creation opportunity, using
the best components from both 888
and William Hill. A key element of our
Product and Technology SI is being able
to deliver significant ongoing product
improvements alongside managing the
ongoing integration and modernisation
of the in-house platform. This is being
achieved through embedding modern
engineering principles and optimising
our product development and release
processes, supporting delivery of our
other strategic initiatives by becoming
more efficient, allowing us to launch more
products and more quickly.
What will it deliver?
The new ways of working allow for better
and more frequent ongoing product
improvements. The future platform
will also provide greater productivity,
enhance our competitive capabilities
and ultimately drive significant cost
savings. This SI will drive higher revenue
at lower cost.
2024 progress
During the year we implemented a
complete overhaul of our product
development pipeline to deliver
quicker ongoing improvements to
customers. A sample of notable product
enhancements implemented during the
year include:
Bet Builder: Launched ahead of the UEFA
European Football Championship in the
summer. The product has significantly
streamlined the process for customers to
place combination bets while improving
marketing and bonus efficiency and
has seen positive results with over 20%
of football stakes wagered through Bet
Builder during the Euros.
Impact Sub: As an enhancement to Bet
Builder, this feature, which allows player-
specific football bets to transfer when
a player is substituted, has resonated
very strongly with customers. It was also
launched simultaneously in retail, and
we are the only retail operator offering
this product.
Casino Explorer: This feature, launched on
the 888casino product, allows players to
watch gameplay videos of games before
diving in, making the homepage more
dynamic and engaging. Players simply
swipe up and down to explore numerous
game clips, much like the experience on
popular social media apps, with each
player’s video order uniquely curated by
AI-driven personalisation.
In-game casino experiences: We
relaunched Bonus Drop on William Hill
Vegas, our exciting and engaging free-
to-play game, introducing a new Bonus
Drop Boost feature enhancing the prizes
on a Friday for qualifying players. We also
launched VPlay on William Hill Vegas, a
unique in-game feature where players
earn prizes and rewards simply by playing
their favourite games.
Alongside these we continue to improve
the ease of use of our products and
enhance them in line with our CVP,
including launching a redesigned
William Hill homepage with streamlined
navigation. We also continue to roll out
exclusive content from our in-house
games studio, with games now going live
across all of our brands simultaneously.
Important investments were also made
across our Retail operations, with new
best-in-class gaming cabinets rolling
out from October and set to complete
in Q1 2025. These cabinets are already
having a positive trading impact, driving
increased plays and higher turnover
since launch.
When it comes to the future ‘One
Platform’, we invested in, recruited and
mobilised teams to drive execution, with
significant progress on initiatives related
to feature gaps, modernisation, and
performance, which are all key factors
allowing us to move to our destination
platform. Particular highlights during
the year include integrating the William
Hill Global Trading platform onto the
888 platform, migrating all of the Mr
Green markets onto the 888 platform,
and implementing a new account and
registration flow.
evoke plc Annual Report & Accounts 2024
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Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Our approach
to ESG and
sustainability
ESG & Sustainability
In this section:
The Group focuses on creating value
for and addressing the concerns
and aspirations of a range of
stakeholders, including its customers,
employees, shareholders, regulators
and the local communities in which
it operates, as well as supporting a
greener planet.
ESG & Sustainability
Overview 25
Players 27
People 30
Planet 34
evoke plc Annual Report & Accounts 2024
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Introduction
With our new Value Creation Plan (VCP),
Environment, Social and Governance (ESG)
has been identified as one of six strategic
initiatives (SIs), meaning we have increased
our investment in sustainability. This is key
to our future and ensures our business is
putting sustainability at the heart of the
way it is run. These investments align with
our core sustainability strategy, ‘Players,
People, Planet’, and we are actively
working to embed sustainable thinking in
decision-making at all levels in evoke and
ensure we are educating colleagues about
our plans. Our ESG SI has been led by our
ESG Director, supported by colleagues
around the business and guided by a
steerco including our CEO, CSO, CLO
and CRO. We are creating a measurable
strategy and as a first step we have
developed our Positive Play Score. This is
a key goal in the strategic framework for
evoke and we will continue to challenge
ourselves to improve performance in this
area across our Core Markets in 2025
and beyond.
2024 has seen a step-change in our
approach at evoke. We started the year
by recommitting to our ‘Players, People,
Planet’ ESG strategy that has been in
place for a number of years. In 2024 we
aligned our strategy to the UN Sustainable
Development Goals to ensure consistency
and clarity of our own framework alongside
consistency with our global business peers.
This is reflected in the table below.
ESG
overview
2024 has been a
transformational year
for sustainability at
evoke. With our new
vision to ‘make life
more interesting’ we
have entirely reframed
our business strategy,
including our desire to
‘be famous for doing the
right thing’ as part of our
new evoke Customer
Value Proposition (CVP).
Strategic area UN Sustainable
Development Goal
Aim
Players
Ensure we create safe
and sustainable gambling
experiences for our
customers, globally
People –
Colleagues
Make evoke a brilliant
place to work, for all
colleagues, everywhere
People –
Communities
Give back to the communities
where we are based across
the world
Planet
Reduce our impact on our
planet and become a net
zero business
evoke plc Annual Report & Accounts 2024
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Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
ESG & Sustainability continued
2024 has seen several
sustainability highlights
that we are particularly
proud of…
Planet
In 2024, we made key investments to
enhance both energy and water efficiency
across our licensed betting offices (LBOs).
We continued to roll out Automated Meter
Readings (AMR), smart meters integrated
with EMMA AI technology, to better track
and optimise energy usage, alongside
having trained our employees on how to
use these greener technologies. In addition,
we introduced waterless urinals across
our LBOs, significantly reducing water
consumption. Recognising the importance
of data in driving change, we focused
on improving emissions data capture
and engaged our employees in these
efforts through the ESG Forum, bringing
together senior management from various
departments to foster collaboration
and ensure all efforts contribute to our
sustainability goals. This also included a
separate monthly Emissions Working Group,
to track our obtained global data. These
initiatives reflect our ongoing commitment
to reducing our environmental impact and
empowering our teams to contribute to our
long-term sustainability vision.
In 2024, the Group conducted a
preliminary Double Materiality Assessment
(DMA), evaluating both impact and
financial materiality, including potential
ESG impacts on our operations. Our
ongoing analysis efforts underscores our
commitment to addressing sustainability
across all our strategy pillars, ensuring we
proactively manage both environmental
and material financial risks while driving
value for our stakeholders.
In 2024, we made
key investments to
enhance both energy
and water efficiency
across our licensed
betting offices.
Players
Work has commenced on a new harm
identification system, the multi-dimensional
risk model (MDRM). We also rolled out a
player safety metric as part of the VCP
framework; as a result we have aligned to
the Positive Play Score as a metric to track
our customers’ beliefs and behaviours
around gambling across all of our
Core Markets.
People
2024 saw the launch of evoke and our
full corporate rebrand and new business
strategy. We have brought all of our
colleagues together as One Company,
aligned to our new strategic framework.
Our colleague communities have
been created and we have invested
in significantly improving our wellbeing
offering for colleagues. We also hosted our
inaugural ‘evoke the stars’ fundraising gala.
This event gathered colleagues, suppliers
and friends of evoke together to fundraise
for the Motor Neurone Disease Association
(MNDA), raising £117,000. The ESG SI also
unlocked funding for the rollout of a
volunteering trial for our retail colleagues,
allowing them to donate their time to a
number of partner charities. The trial went
well and we will be expanding the rollout
in 2025.
evoke plc Annual Report & Accounts 2024
26
Ambition
Player safety is about much more than
just complying with regulations; it is about
how we choose to interact with our players
to encourage and embed healthy and
sustainable gambling behaviours, how we
react if we see potentially harmful patterns
of behaviour starting to emerge, and to
nudge players back to healthier play. We
want to ensure that all our customers have
a safe and sustainable experience with our
products. It is crucial for the future of evoke
that we have a sustainable business model
built for the long term.
Behavioural addiction and risk of gambling
harm is not a simple binary and is far from
perfectly understood by academia; it is a
complex and ever-changing space. What
does not change however is our ambition –
to promote positive play and to be famous
for always doing the right thing.
To reflect our ambition, we have started an
ambitious programme of works to develop
a Multi Dimensional Risk Model (MDRM), our
revised and enhanced approach to harm
identification and interaction. As part of this
work we are collaborating with Mindway
AI, an industry leader in harm identification
through their Gamescanner platform. We
have also expanded our in-house expertise,
increasing our internal data science
expertise to support this project. The aim
will be to identify and intervene in harmful
customer play earlier and more effectively,
ensuring customers enjoy our products in a
safe and sustainable way.
Players
Player safety is the cornerstone of
our ESG strategy. We recognise
that a small but important number
of our customers do not have
a healthy relationship with our
products. We continue to work to
meet our regulatory requirements
around the world but also aim to
go above and beyond to ensure
we are doing all we can to prevent
gambling harms.
Key achievements
We have rolled out the Positive Play Score
across our Core Markets. This survey-based
approach allows us to better understand
our players’ behaviours and beliefs about
gambling, their knowledge and level of
control. This enables us to design features,
experiences, and provide data and insights
to increase awareness of safe gambling
behaviours and help players stay in control.
In the UK, we have entered a long-
term partnership with Mindway AI, a
multi-award winning supplier of safer
gambling software. Their approach
to monitoring player behaviour and
identifying any risk of harm is based on a
combination of neuroscience, artificial
intelligence and expert assessment by
behavioural psychologists.
In our international markets, we have
completed the rollout of a new, internally
designed and built, behavioural algorithm
utilising this approach across 11 jurisdictions.
This monitors patterns of play across a
broad range of markers of potential harm,
often far beyond that required by local
regulation, to allow earlier detection of
potential risk of harm and to allow more
effective interactions.
We have also started to conduct near real-
time interactions with our UK customers,
reacting to certain spikes in behaviour
that may indicate a loss of control. This has
involved solving some considerable data
engineering challenges. We will continue
to develop our capabilities in this space
in 2025.
We have worked with Gamcare, a charity
supporting anyone affected by gambling
harm, to provide an external view of the
quality and effectiveness of the telephone
conversations we hold with customers
who are showing potentially concerning
patterns of play. As a result, we have
overhauled our approach to training
and quality assurance, with a renewed
focus on empathetic communication
skills, active listening and encouraging
behaviour change. We have also worked
with BetKnowMore, a charitable provider
of similar support service, to develop and
deliver training for our retail colleagues
who are charged with the challenging
task of holding face-to-face conversations
with customers who may have a difficult
relationship with gambling. The ambition
is to ensure all customer-facing staff are
capable of identifying customers who
may be at risk of harm and of having
an effective interaction, or series of
interactions, that reduces any risk of harm.
We proudly supported the formal launch
of Gamprotect in the UK, having been
a founder member of the scheme
and a driving force since its inception.
This groundbreaking scheme allows
operators to share information about
their most vulnerable customers with
other UK operators, to ensure players can
be protected wherever they choose to
gamble. This scheme was developed as
a collaboration between Entain, Flutter,
Bet365 and evoke, working closely with
the Betting and Gaming Council (BGC),
Information Commissioner’s Office
(ICO) and UK Gambling Commission
(UKGC) to bring it to fruition. Gamprotect
aims to have all UK licensed operators
participating within the next few years.
We continued to consult our ‘lived
experience panel’ to develop and
test approaches to communications,
product features and campaigns to
ensure that they do not have unintended
consequences for our at-risk or vulnerable
players. Embedding the voice of those
who have suffered gambling-related
harm to our product and marketing
development cycles is a vital part of our
strategy to create safe and sustainable
gambling experiences.
We played an active role in developing a
new industry code aimed at reducing the
number of customers unnecessarily asked
to provide sensitive financial documents.
This was announced in the UK Parliament
by the then Secretary of State for Culture,
Media, and Sport, Lucy Frazer MP.
evoke plc Annual Report & Accounts 2024
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Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Armed Forces Gambling
Support Network (AFGSN)
evoke is very proud to have been
involved with the Armed Forces
Gambling Support Network (AFGSN)
since its inception and has this year
committed a further £3m to help
expand the reach of the network and
ensure the programme’s continued
growth and success.
Gambling-related harms have been
identified by the Ministry of Defence
as one of the most significant issues
facing the UK Armed Forces.
Veterans have been identified as
being ten times more at risk of suffering
gambling related harms than the UK
population as a whole.
The AFGSN is an enduring support
service for all members of the Armed
Forces community. Its objective is to
reduce the risk, and incidence, of
gambling-related harms amongst the
Armed Forces community.
The network seeks to increase the
awareness of the risks and harms
associated with gambling amongst
members of the Armed Forces and
veterans’ community and those
services and agencies who support
this vulnerable group to facilitate
prevention, early identification and
pathways into treatment and support.
The network attended over 500
engagement events in 2024 with
over 10,000 members of the Armed
Forces community benefitting from the
awareness and preventative messages.
They also delivered structured training
(level 2 award) to 1,846 individuals.
evoke has committed
£3m
to AFGSN in 2024
Safer Gambling Week
We continued our support for Safer
Gambling Week in 2024, an annual
initiative delivered in partnership with
our main trade bodies, the Betting
and Gaming Council (UK) and the
European Gaming and Betting
Association (EGBA). The campaign is
designed to promote safer gambling
education across the industry. As part
of our commitment to Safer Gambling
Week, we delivered key messaging
throughout our Core Markets and
also led an awareness campaign
to colleagues.
Across the industry Safer Gambling
Week set new records in 2024,
generating over 60 million social
media impressions – 21% up from
last year.
In the UK, we hosted a full takeover
of Safer Gambling Week messaging
across all our shops. Alongside daily
messaging on our SSBTs and gaming
machines, posters were displayed
in our shop windows. Across the
Group, we delivered safer gambling
messaging to our customers through
direct communication and banners
on our sites, as well as promoting
awareness of the event across our
social media channels. We once
again hosted a daily newsletter to
all colleagues featuring articles,
interviews with colleagues who are
at the forefront of developing our
safer gambling strategy, and the work
being delivered through our support
for RET programmes. Our Chief Risk
Officer Harinder Gill also spoke on an
All Company Call to colleagues about
the importance of Safer Gambling
Week and detailed some of the
developments we have made in this
area in the last 12 months.
Gambleaware
We continue to fund Gambleaware,
the commissioner of gambling harms
education, prevention and treatment
across the United Kingdom.
Safer Gambling Week social
media impressions were
60 million+
in 2024 – 21% up from last year
Players
continued
Funding for research,
education and treatment
(RET) of gambling harms
As a committed member of the Betting
and Gambling Council (BGC), evoke
agreed several years ago to donate
increasing payments to organisations in
the RET sector. Over time this has increased
to a total of 1% of gross gambling yield
(GGY) for William Hill in the United Kingdom.
In the government’s White Paper, ‘High
Stakes, gambling reform for the digital
age’, a mandatory levy was announced.
We expect this to come into force in 2025
replacing the voluntary funding model
currently in place.
In 2024 we are proud to have
funded the following projects…
This is a hugely
important initiative,
providing education,
awareness and
support to members
of the Armed Forces
community; as an
ex-soldier I am
enormously proud
to have been able
to play a small part
in the inception and
development of
this network.
Will Mace
evoke Director of Player Safety
ESG & Sustainability continued
evoke plc Annual Report & Accounts 2024
28
Scottish Professional Football League
We take our role as ‘proper’ supporters
of Scottish football seriously. As part
of our sponsorship for the Scottish
Professional Football League (SPFL)
we have funded gambling harms
awareness sessions for all 42 clubs
throughout the league and 12
Community Trusts, via a partnership
with EPIC Global Solutions. As of the
end of 2024, 20 clubs have received
the training, with over 500 players
attending a session. The programmes
are facilitated by former professional
players who have experienced severe
gambling harms, ensuring the sessions
are impactful and highly relatable to
the players. 94% of players so far have
a strong awareness of professional
athletes’ vulnerability to harmful
gambling. The programme continues
for the next few seasons.
Horse racing
As a sport, racing is intrinsically linked
to gambling. As such, gambling is a
part of everyday life for most of its
participants from stable hands to
trainers to jockeys. We have entered
the second year of our programme
and have educated over 750 racing
professionals about gambling harms.
We have educated
750+
racing professionals about gambling harms
evoke plc Annual Report & Accounts 2024
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Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
People
We launched a new strategy for
the business at the beginning
of 2024, and this earmarked the
launch of a series of initiatives
designed to pivot the organisation
to its new strategy and deliver
our objectives. This included the
Winning Organisation strategic
initiative, which drives our
commitment to building a leaner
and more agile organisation
and driving overall performance
through our people.
ESG & Sustainability continued
The first quarter of the year was focused on
designing the right operating model and
making sure we were resourced effectively
to deliver the new strategy. This transition
had a significant impact on engagement.
From the second quarter, we focused on
fast and high-impact activity to get the
business collaborating, motivated and
focused on performance.
We involved every colleague in this
transition, from creating and launching
our new evoke plc corporate identity, to
supporting them through the transition with
mental health support and career advice
and bringing our values into daily life.
Key initiatives and
achievements in 2024
evoke rebrand and launch
The launch of our new evoke corporate
identity and strategic framework was
a key milestone for our people, uniting
them under one company name, and
underpinned by our evoke values –
Raise Our Game, Win Together and
Customers 1st.
Colleagues from around the globe
came together at our different sites as
we revealed the new corporate brand. A
competition asked colleagues to highlight
the opportunity they felt the new evoke
identity represented for themselves
and the business, encouraging a one
company culture. evoke branding in
our offices, changing our email domain
name to evoke, and rebranding all our
communications ensured that the new
evoke name was front and centre for our
colleagues from the day of the launch.
evoke symbolises the harmonious
fusion of 888 and William Hill,
transcending separate entities
into a singular, cohesive identity.
It embodies the synergy, innovation,
and shared vision born from our
merger, uniting our strengths to
create a dynamic and unified
presence in the gambling industry.
Cosmin Lebada
Automation TL – Bucharest
evoke embodies change,
excitement, and customer
connection. It’s about honouring
the past while embracing new
opportunities. To me, evoke
means heartfelt experiences,
customer connection, and
a future full of promise.
John Ralph Yambao
Webmaster – Manila
evoke signifies a new dawn
for me and my colleagues, a
fresh canvas filled with new
opportunities. This rebrand isn’t just
a change of name; it’s a promise
of transformation and growth.
Maria Karenda
Head of Operational Product
Delivery – Malta
evoke plc Annual Report & Accounts 2024
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Engagement with our strategy
At the heart of the evoke brand launch
was the communication of our strategic
framework, providing clear direction on the
evoke vision and business plan for all our
people. During 2024 we overhauled all our
colleague communication channels and
prioritised our dialogue with colleagues
around the new strategic framework, Value
Creation Plan and strategic initiatives.
At the beginning of the year, we launched
a new SharePoint intranet called One
Hub – a space to break down old silos and
share knowledge. A regular cadence of
One Company Calls held each month and
attended by 1,000s of colleagues around
the world was established and supported
by our weekly newsletter In Touch, to share
stories involving all parts of the business.
Visits by the executive team, including
round table listening sessions at every
location, provided opportunities for people
to meet directly with leaders.
In November we brought together our
senior leaders for an offsite event in Leeds.
Business planning, fostering teamwork,
and exploring leadership capabilities
were priorities.
Leadership development
In 2024, 86 new leaders completed their
Leadership Essentials, and 153 seasoned
leaders finished their Leadership Diploma
training. Additionally, both programmes
are now approved by the Institute of
Leadership, ensuring they are up-to-date,
outcome-focused and based on recent
and effective leadership concepts. As part
of the Business Leaders learning journey,
31 leaders completed their 360 feedback,
and 24 received five coaching sessions
each. Also, for the first time since 2021, we
met to discuss strategy and turnaround
leadership. With external experts, we
delivered seven workshops on decision-
making, cross-cultural collaboration,
and change management. We also
supported senior leaders with workshops
on communication, empathy, and
team building.
0
5
10
15
20
25
Jan 24
Feb 24
20
25
10
15
0
5
Mar 24
Apr 24
May 24
Jun 24
Jul 24
Aug 24
Sep 24
Oct 24
Nov 24
Dec 24
Measuring engagement
We measure our engagement, or
employee net promoter score (eNPS),
through a monthly survey and whilst
in the first half of the year the scores
were impacted by changes to the
operating model, we ended the year
one point off our target. The survey
results highlighted a number of areas
that needed improvement. Therefore,
our One Company engagement plan
focused on reward, strategy and workload
engagement. Engagement plans were
created for each business unit and scores
increased significantly in the second half of
the year.
Business split
Key
True Benchmark
Non-Retail (888 WH)
UK Retail
Overall Company
Full round data only – December 2024
eNPS
evoke plc Annual Report & Accounts 2024
31
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
People
continued
ESG & Sustainability continued
Expanding wellbeing support
We introduced a new global wellbeing
partner, significantly improving our offering
to colleagues:
Six funded one-to-one sessions with
wellbeing experts on topics such as
sleep, menopause, fertility, career
coaching and more.
Regular bespoke expert-led webinars
exclusively for evoke employees. Sessions
run this year include stress and resilience,
men’s health, nutrition and a series of four
webinars focused on neurodiversity.
A wellbeing hub with regular virtual
meetups, webinars, and podcasts.
By year-end, over 1,500 colleagues actively
used the platform, with over 300 one-on-
one sessions booked.
Embedding our behaviours
To support our values which we launched
in 2023, we introduced a behaviours
framework that brings clarity and
consistency to behaviour expectations
throughout the business based on the
scope and breadth of a role.
Each behaviour is matched to one of our
values and the framework provides positive
examples of the behaviour along with a
view of what the behaviour should not
include and questions colleagues can ask
themselves to ensure they are behaving in
line with expectations.
The framework ensures consistency across
teams by defining how work should be
approached, not just what should be
achieved. Leaders are expected to model
these behaviours, and they now form a key
part of performance discussions.
Rather than a checklist, this framework
is a practical tool to help colleagues
understand their role expectations,
develop their careers, and contribute to a
high-performance culture.
To launch Our Behaviours to colleagues,
in addition to a detailed internal
communications plan, the Learning
& Performance team designed and
delivered a weeklong learning conference.
Our key objective was to embed our
new company values together with the
behaviour framework. We wanted to give
our colleagues an opportunity to learn
more about Our Behaviours and how
they demonstrate them in their daily lives
at work.
The event was well received with high
scores for overall satisfaction (8.9),
advocacy (8.8) and usefulness (8.6)
and most importantly, 91% of attendees
claiming that the event helped them to
understand the framework.
Communities
Strengthening our employee
communities
In 2024, we continued to build our
employee communities, ensuring they play
a central role in engaging colleagues and
informing decisions with lived experience.
We now have six communities: Proud to
Be, Race Together, EmpowHER, The Village,
Wellbeing, and All Abilities.
To support their growth and effectiveness,
the communities have all received
guidance from an external inclusion
consultant. Through a series of workshops,
the expert has helped them to define
their vision, mission, and priorities and
provided advice on how to build strong
networks, engage stakeholders effectively,
use storytelling to drive engagement, and
develop influencing strategies.
Proud to Be, Race Together, EmpowHER
and The Village have launched to the
business and are already making an
impact, working on policy enhancements
and partnering with Learning &
Development and Talent Attraction to
make us a more inclusive organisation.
Wellbeing and All Abilities have their vision,
mission and goals defined and will launch
fully in 2025.
Advancing diversity targets
This year, we set gender and ethnicity
targets for senior management (Executive
Committee and their direct reports,
excluding executive assistants):
Gender: 40% female by end of 2026.
Ethnicity: 16% from ethnic minority
backgrounds by end of 2027.
While progress on gender is encouraging,
currently at 33%, increased from 26%
at the end of 2023, ethnicity remains a
challenge. Meeting the Parker Review’s
recommendations has highlighted
complexities due to varying ethnicity
classifications in the countries where we
operate. Additionally, automating ethnicity
data collection temporarily lowered
disclosure rates, which we aim to improve
in 2025.
These targets meet the UK government
priorities on diversity, focusing specifically
on gender and ethnicity. By narrowing our
focus to these areas, we can dedicate
our efforts and ensure measurable
progress. We remain dedicated to building
an inclusive environment where every
colleague feels valued, empowered, and
respected. Our focus on gender and
ethnicity lays the groundwork for broader
inclusivity efforts across the organisation.
evoke plc Annual Report & Accounts 2024
32
evoke the stars
In November we hosted our inaugural
‘evoke the stars’ gala evening at the Royal
Armouries Museum in Leeds, raising £117,000
for the Motor Neurone Disease Association.
Over 450 guests joined us on the night,
including many of our suppliers, business
leaders, colleagues based in Leeds, and
celebrity ambassadors including Sir AP
McCoy, Lucinda Russell, Barry Geraghty
and Jason Bell. The generous support from
all our guests on the night made sure we
surpassed our £100,000 fundraising target
for the event through several activities,
including a live virtual horse race.
All funds raised will support the Motor
Neurone Disease Association, a charity
dedicated to improving access to care,
advancing research, and advocating
for people affected by the disease. The
charity was nominated by one of our
colleagues, Retail Area Manager Leisa
Byers, whose niece Tamara was diagnosed
with the disease at just 26 years of age.
We are hugely grateful to Tamara for her
bravery in sharing her story on the night,
and to Leisa and Tamara’s mother Tracy for
their support for the event.
Community engagement
In 2024, we expanded our community
engagement programme, empowering
our colleagues to give back to their
communities through volunteering, and
also increased our fundraising efforts
through our first ever ‘evoke the stars’ gala
fundraising evening.
Volunteering
We are committed to offering our
colleagues the opportunity and flexibility
to volunteer for good causes to support
the local communities where they live
and work.
All of our Group colleagues receive one
paid volunteering day per annum. To
celebrate our colleagues’ efforts in this
area, we hosted a ‘Volunteer Together’
month across September and October,
encouraging our colleagues to use their
volunteering day to support local initiatives
across our locations. All our locations took
part in the event, and activities included:
Our Maltese colleagues taking part in
a range of activities including a blood
donation drive, supporting a local animal
sanctuary and finally volunteering at the
Dar Merhba Bik Foundation, a charity
supporting children and women who
have been the victim of violence.
25 colleagues in Krakow took part in a
‘Poland Business Run’, supporting those
with physical disabilities and helped out
at a local warehouse to sort out and
distribute humanitarian aid to those
affected by the floods in Poland.
Our Dublin colleagues helped at the
DSCPA, a local animal shelter, and in
Manila a team took part in a beach
cleanup with the Haribon Foundation.
This year we have also focused on
improving our offering around volunteering
to UK Retail colleagues. We operated a
pilot scheme in the second half of 2024,
providing Retail colleagues with time off
to volunteer for good causes through
our Neighbourly platform. This facilitated
volunteering projects across the UK,
including regular volunteering with the
Retired Greyhound Trust across their UK
centres, and events organised locally
through our volunteering champions
such as memory walks for the Alzheimer’s
Society and community garden support.
The feedback from the pilot has been
hugely positive from both good causes
and colleagues. We are excited to build
on the success of the pilot in 2025 and
increase opportunities for Retail colleagues,
all to deliver greater social impact through
our volunteering programme.
We are committed
to offering our
colleagues the
opportunity and
flexibility to volunteer
for good causes to
support the local
communities where
they live and work.
All of our Group
colleagues receive
one paid volunteering
day per annum.
evoke plc Annual Report & Accounts 2024
33
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Planet
We fully recognise the urgency of
the climate crisis and the significant
risks it poses to the planet. In
response, we continue to set
ambitious targets to achieve net
zero emissions across our Scope
1 and 2 emissions by 2030, and
across our entire value chain,
including Scope 3, by 2035. In 2024,
we made further progress towards
these goals, achieving reductions
in our total emissions. As we move
forward, we remain committed
to maintaining this momentum,
driving transformative change
across the Group, engaging
employees and stakeholders, to
ensure we meet our targets and
continue contributing to global
climate solutions.
ESG & Sustainability continued
evoke plc Annual Report & Accounts 2024
34
Progressing towards
our net zero future
In 2024, our commitment to sustainability
under the Planet pillar of our ESG
framework has made significant strides
as we continue to drive forward against
our ambitious targets. We are proud of
our business units’ heightened focus on
sustainability, with insights and actions
that support our communities, customers,
investors, and wider stakeholders. We
believe these efforts will not only create
positive outcomes but also help us meet
key UN Sustainable Development Goals.
Our approach reflects a clear commitment
to both industry-specific ESG risks and our
long-term net zero objectives. As part of
our ongoing efforts to limit global warming
to no more than 1.C, in line with the Paris
Agreement, the Group remains dedicated
to regulatory transparency and business
practices that ensure compatibility with
global sustainability standards.
Key initiatives and
achievements in 2024
Moving beyond single materiality:
preliminary steps have been taken to
assess both upstream and downstream
impacts of our operations.
Data integration & vision plan: Building
on our 2023 vision plan, we achieved
significant improvements in data
capture across our global operations.
This milestone marks the successful
integration of sustainability metrics
following our re-baselining activities.
Net zero by 2030: Our aim is to be net
zero across scope 1 and 2 emissions by
2030. We have reinforced consistent
analysis of our emissions through
monthly Working Groups to manage our
trajectory to achieving net zero targets.
Despite a 2% increase in Scope 1 and
2 emissions (market-based) from our
baseline, explained in detail on page
37, we foresee the impacting factors to
be mitigated in 2025 data. For example,
from improved location-based data and
associated conversion factors.
Net zero by 2035 (full value chain): Scope
3 emissions decreased 12% year-on-
year, evidence of our continued work
with suppliers and collaboration with our
carbon accounting platform (Normative)
which has enhanced data quality and
methodologies. This supports our path
toward UK government net zero emissions
targets by 2050. Full details are available
in the ESG Supplementary Data on
pages 168 to 178.
ESG ratings & recognition:
We maintained our AA MSCI rating,
marking a consecutive year of strong
ESG performance.
Our CDP score improved to B−, up from
a C in 2023, as we make meaningful
progress in transparency and
emission reductions.
We remained a member of the
FTSE4Good Index, a recognition of
our strong environmental, social, and
governance practices.
Our Morningstar Sustainalytics
rating of 18.2 (low risk) sets us apart,
demonstrating our commitment to ESG
leadership and governance.
Our S&P Global Corporate
Sustainability Assessment (CSA) score
improved by 1+ point to 25/100 overall,
with an S&P Global ESG Score of
27/100. We are optimistic about further
improvements as we have continued
to strengthen our sustainability
methodology and governance efforts,
linked to previous re-baselining activities.
As we look ahead, we will continue
embedding sustainability into every facet
of our business, particularly focusing on our
emissions, supply chain, and procurement
processes to create positive impacts for
both people and the planet.
Governance
Our governance controls surrounding
the Group’s ESG strategy framework
are driven by the Board’s approval
of clear, actionable targets, ensuring
alignment across the organisation. The
Group has established a comprehensive
ESG governance framework, with the
Board holding ultimate accountability
for the execution and delivery of moving
to a net zero business in the future. The
ESG Committee, reporting to the Board
throughout 2024, oversees all matters,
which include sustainability, regulatory
changes in this area, and emerging
changes. This ultimately sits under the
‘Planet’ pillar, of our Players, People, Planet
strategy. Detailed information on our
governance structure is outlined in our
TCFD Report on page 168.
To strengthen oversight, we convene ESG
and Audit & Risk Committee meetings
at every board meeting, which provide
strategic guidance on identifying and
managing ESG risks in line with our long-
term objectives. Additionally, sustainability
topics have been integrated into
departmental risk registers, enabling
targeted action and risk mitigation where
relevant. Our governance structure ensures
ESG risks are consistently addressed across
the Group, and is reflected in our climate-
related scenario analysis explained on
pag e 170.
2024 saw significant developments in
ESG regulations, particularly in the UK
and EU, and we have actively managed
these changes throughout the year. The
ESG Committee of the Board has kept
the Board informed of key updates and
progress. Looking ahead to 2025, we
will continue to coordinate our response
to evolving legislation and taxonomy,
strengthening our reporting, audit, and
governance frameworks.
As we continue to execute our strategy,
the ESG Committee will include additional
ESG metrics and targets in executive
remuneration for 2025 based on this year’s
data. Initial ESG performance targets were
this year linked to the three pillars of our
ESG framework.
evoke plc Annual Report & Accounts 2024
35
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Strategy
Addressing climate change is a
cornerstone of our ESG strategy, and as
an ongoing leadership topic, we are
dedicated to contributing to the long-term
health of the planet. In 2021, the Group
set an ambitious target to achieve net
zero greenhouse gas (GHG) emissions by
2035, and we are making steady progress
towards that goal. Becoming ‘net zero’
means taking positive action across all
business activities, be that relevant to our
online gaming services, retail LBOs, global
office locations, or relevant to employee
activities. We ensure accurate carbon
accounting by using the appropriate
conversion factors for emissions calculation,
in line with relevant government data,
regulations, and the GHG Protocol.
In response to climate risks, we aim
to transition to emerging reporting
standards as they arise in the UK and
internationally, beginning development to
the International Sustainability Standards
Board (ISSB) IFRS S1 & S2-Climate Related
Disclosures Standard approach towards
our ESG Supplementary Data section. We
continue to work against the Taskforce
on Climate-related Financial Disclosures
(TCFD) framework recommendations, as
per our TCFD Report on page 168. In 2024,
we started our approach to incorporating
double materiality, with aim to expand
our analysis to include both financial
and environmental considerations in the
future. This broader perspective shall also
strengthen our capacity to address sector-
specific climate risks moving forward, and
we commit to implementing the evolving
IFRS S1 & S2 standards in the future.
From our 2023 progress, during 2024 we
continue to be proud of our strategy that
integrates ESG risks and opportunities
into our long-term business planning. This
includes focused efforts on climate change
action and energy management as a
core pillar of operational resilience. Overall,
delivering sustainable value, driving
positive impact in the short, medium, and
long term.
Risk management
Building on our previous climate-related
scenario analysis, we have expanded
our understanding of the risks and
opportunities we face. Colloborative
work helped identify both physical and
transition risks across the global markets
in which we operate, while ensuring that
our sustainability efforts are keeping up
with evolving regulations. We will continue
to refine our approach to managing
these risks, focusing on resilience across
our operations, supply chain, and value
chain. As part of this ongoing work, we
are committed to ongoing review of our
climate-related risks in 2025 to ensure
our strategies remain effective in an
increasingly complex regulatory and
environmental landscape across the
jurisdictions in which we operate.
Metrics and targets
We remain steadfast in our pursuit of
ambitious net zero targets, proactively
driving efforts to reduce our carbon
footprint. Our 2024 climate metrics and
targets are outlined in full on pages 174 to
177 within our TCFD Report.
Last year, we successfully reviewed our
emissions data, establishing 2023 as the
baseline year to track our progress in
2024. This review followed the acquisition
of William Hill and the integration of new
data sets as reported. The transitional
improvement to capturing global emissions
data across the Group in 2024 represents
a significant milestone, providing a
more robust framework for comparison
against our baseline. Our enhanced data
collection underpins our analysis and
supports the further development of our
emission reduction strategies, reinforcing
our focus on sustainable progress.
In focus for 2025, we will seek SBTi
certification of our targets and have
begun this work in 2024 with our carbon
accounting platform partner Normative.
This will ensure the robustness of our
target-setting process and enhance
data transparency, which supports our
consistent progress as a Group.
Planet
continued
ESG & Sustainability continued
evoke plc Annual Report & Accounts 2024
36
Net zero by
2030
across Scope 1 and 2
Net zero target across our
full value chain by
2035
In 2024, Scope 3 emissions remain a
substantial component of our overall
carbon footprint due to the indirect nature
of our activities, particularly within the
realm of predominantly digital services.
This accounts for 97% of our emissions
for the Group. As an online gambling
service, our emissions are largely driven
by the infrastructure required to deliver
seamless gaming experiences, through
purchased goods and services to deliver
the technology used by players globally.
Looking ahead, we will continue the
positive engagement work that has been
implemented in 2024 with our suppliers;
ensuring those we operate with have
detailed plans in place to evidence their
transition to lowering their own impact
to the environment and aiding in the
development of a more circular economy.
Across Scope 1 and 2 emissions, significant
contributions are from the energy demands
of our global offices and the services that
support both our digital platform and
running of our UK LBOs. These emissions
continue to be an essential focus as we
look to further reduce our environmental
impact across our value chain. This is
part of a wider approach to assess both
upstream and downstream activities,
including fuel and energy-related outputs
within our Scope 3 category.
Our third-party carbon accounting
platform Normative is appointed to
calculate the Group’s Scope 1, 2 and 3
emissions. This software allows the Group
to obtain emission impacts based on our
input and works alongside internal data
gathered. Internal data from across our
operations is subsequently integrated
with the software and associated
methodologies. Please see page 176 of
our ESG Supplementary Data section for
further details on modelling. Independent
validation is provided by Normative of our
emission outputs, supporting our mission
towards the Group’s net zero targets
and transparency.
Our overall emissions dropped from
128,729 tCO
2
e to 113,784 tCO
2
e,
primarily due to our reduction in Scope
3 emissions.
Total CO
2
emissions
−12%
change
Scope 1 emissions
+4%
change
Scope 2 emissions (market based)
+1%
change
Scope 3 emissions
−12%
change
We saw our Scope 1 emissions rise from
860 tCO
2
e to 892 tCO
2
e, primarily due
to an unforeseen increase in fugitive
emissions, compared to 2023 reports.
Our Scope 2 emissions increased from
2,465 tCO
2
e to 2,497 tCO
2
e, primarily
due to an increase in electricity (market-
based) usage from our Israel office.
We saw our Scope 3 emissions fall
from 125,404 tCO
2
e to 110,395 tCO
2
e,
as a result of decreases resulting from
reduced outputs from the Group’s
purchased goods and services.
Year-on-year comparison results
Read more on our TCFD climate-related
disclosures on pages 174 to 177
evoke plc Annual Report & Accounts 2024
37
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Risk management
a. Processes and related policies the
entity uses to identify, assess, prioritise
and monitor climate-related risks.
TCFD Report, pages 168 to 178
Risk Management, pages 48 to 59
Board responsibilities, pages 65
b. Processes the Group uses to identify, assess, prioritise
and monitor climate-related opportunities, including
information about whether and how the Group
uses climate-related scenario analysis to inform its
identification of climate-related opportunities.
TCFD Report, pages 168 to 178
ESG physical risks and mitigation – Risk Management,
pages 53 to 54
c. The extent to which, and how, the processes
for identifying, assessing, prioritising and
monitoring climate-related risks and opportunities
are integrated into and inform the Group’s
overall risk management process.
TCFD Report, pages 168 to 178
Risk Management, pages 48 to 59
Strategy
a. Climate-related risks and opportunities the
organisation has identified over the short,
medium, and long term. Detailing anticipated
effects on business model and value chain.
TCFD Report, pages 168 to 178
ESG physical risks and mitigation – Risk Management,
pages 53 to 54
b. The effects of climate-related risks and opportunities
on the Group’s strategy and decision-making,
including climate-related transition plan.
TCFD Report, pages 168 to 178
ESG Strategic Report, pages 24 to 39
ESG physical risks and mitigation – Risk Management,
pages 53 to 54
c. Effects of climate-related risks and opportunities
on the Group’s financial position, financial
performance and cash flows for the reporting
period, and over the short, medium and long term.
TCFD Report, pages 168 to 178
Underlying work on the potential impact of climate-related
issues on financial performance continues to be analysed.
Financial materiality impacts, risks, and opportunities
(IROs) will be actioned further as part of preparation for
CSRD reporting.
d. Climate resilience of the Group’s strategy
and business model to climate-related
changes, developments and uncertainties,
taking into consideration identified climate-
related risks and opportunities.
ESG physical risks and mitigation – Risk Management,
page 174
VCP and strategic initiatives, page 8 to 11
ESG & Sustainability continued
Planet
continued
Climate-related reporting summary
Our statement of alignment with
TCFD and future methodologies
towards sustainability disclosures.
In 2024, as part of our ongoing
commitment to sustainability and
transparency, the Group will continue to
align with the recommendations of the
Task Force on Climate-related Financial
Disclosures (TCFD). While we acknowledge
the ISSB IFRS S2 Climate-related Disclosures
standard and other methodologies for the
future, our focus for this year remains on
TCFD-aligned reporting. This report outlines
our climate-related governance, strategy,
risk management, and metrics, as part of
this. Ensuring a clear integration of climate
considerations into our business model,
operations, and long-term strategy.
The table below provides a breakdown
of the core topics which follow the TCFD
framework recommendations as part of our
report and additional details can be found
in the ESG Supplementary Data pages.
The Group shall continually adapt the
maturity of our reporting in upcoming
periods to adhere to all external
sustainability regulation changes.
Task Force on Climate-related Financial Disclosures (TCFD) reporting
Scope Reference
Governance
a. Governance of our ESG structures and
Board of Directors oversight of climate-
related risks and opportunities.
TCFD Report, pages 168 to 178
Governance processes, page 168
ESG Committee Chair Statement, page 72
ESG Strategic report, pages 24 to 39
ESG physical risks and mitigation – Risk Management,
pages 53 to 54
b. Management’s role in the governance processes,
controls and procedures used to monitor, manage
and oversee climate-related risks and opportunities.
evoke plc Annual Report & Accounts 2024
38
Task Force on Climate-related Financial Disclosures (TCFD) reporting continued
Scope Reference
Metrics and targets
a. Climate-related metrics and performance
relevant to cross-industry reporting
i. Absolute gross Scope 1, 2, & 3 greenhouse
gas emissions during the reporting year.
ii. Measurement approach, inputs and assumptions.
iii. Climate-related transition risks.
iv. Climate-related physical risks.
v. Climate-related opportunities.
vi. Factors into executive remuneration relating
to climate-related considerations.
TCFD Report, pages 168 to 178
ESG Overview, Planet section, pages 34 to 39
Directors’ Remuneration Report, page 82
ESG Committee Chair Statement, page 72
Next steps in 2025
Building on our values, we aim to
increase our employee engagement
across all levels with our net zero targets,
fostering a culture of sustainability
through initiatives that encourage active
involvement and accountability in driving
environmental change.
Acting on our positive progress, we will
continue to map our ESG materiality to
proactively address Impacts, Risks, and
Opportunities (IROs), supporting informed
decision-making and enhancing our
ESG disclosures. In preparation for future
compliance with the EU Corporate
Sustainability Reporting Directive (CSRD),
and other emerging sustainability
frameworks, we will continue to enhance
our transparent reporting and our focus on
climate related risks.
Furthering our positive steps towards
energy management reduction in 2024,
we will continue to assess our UK estates
and global offices for opportunities to
integrate emerging greener technologies,
enhancing energy efficiency and
minimising environmental impact. This
is part of our broader sustainability and
procurement strategy across the Group.
Achieving SBTi certification will align
our climate targets with global science-
based standards, driving measurable
emissions reductions and reinforcing our
commitment to climate action.
We will collaborate with suppliers to
accelerate the transition to net zero,
ensuring sustainability is embedded
throughout our value chain and
driving collective progress towards our
climate goals.
evoke plc Annual Report & Accounts 2024
39
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Stakeholder Engagement
Who are our
stakeholders? Why? How?
Customers
Our mission is to delight players with
world-class betting and gaming
experiences. Maintaining and
growing customer loyalty ensures the
continued success of our business.
We put customers at the heart of
everything we do and provide
tailored experiences to fulfil our vision
of making ‘life more exciting’.
One of our core values across the
Group is ‘Customers 1st’. This puts
customers at the forefront of our
company culture.
One of our six key strategic initiatives
(SIs) is to develop our Customer
Value Propositions (CVP) for our
brands. A huge amount of work
has been done in 2024 to develop
our CVPs, ensuring we constantly
address our core customers’ needs
and deliver consistently across all
customer touchpoints.
Another of our SIs is Customer
Lifecycle Management (CLCM). This
is focused on leveraging intelligent
automation to build exceptional
long-term and personalised customer
relationships. This is a move towards
infinite personalisation with our
customers benefitting from safe
and personalised betting and
gaming experiences.
We regularly measure the quality of
our service performance through net
promoter scores, surveys and web
and data analytics. We have regular
feedback mechanisms to understand
customer satisfaction and responsible
gambling behaviours.
In 2024 we have rolled out the Positive
Play Score in our Core Markets. This
survey-based approach will allow us
to understand our customers more to
design features and experiences to
increase awareness of safer gambling
and help customers stay in control.
In the UK we have also started to
conduct near real-time interactions
with our customers, reacting to certain
spikes in behaviour that may indicate
a loss of control.
More information about our approach
to safer gambling can be found in our
ESG & Sustainability section on
pages 27 to 29.
Regulators
Regulators grant the Group licences
and set the conditions for operating
in their markets. Clear understanding
of their regulations is essential for
compliance and alignment with
their priorities.
A safer gaming environment benefits
all responsible operators, including
evoke. Regular dialogue with regulators
strengthens collaboration and trust.
Operators must demonstrate full
commitment to compliance and
player safety to reassure regulators.
We engage in regular and
transparent dialogue with regulators
across our global markets including
the Gambling Commission of
Great Britain, the Gibraltar Gaming
Commission and the Malta
Gaming Authority.
We participate in industry events
and forums to better understand
the requirements of the regulators
wherever we operate. This includes
our membership of the Betting &
Gaming Council and the European
Gaming and Betting Association.
We maintain a relationship with the
UK Listing Authority and meet all the
requirements they set out in the UK
Listing Rules, in order to maintain our
listing on the London Stock Exchange.
Communities
Local communities are vital
advocates, especially in recruitment.
Maintaining strong relationships
requires listening to local concerns
and making a positive impact.
As a responsible corporate citizen,
we demonstrate our commitment by
supporting local areas and fostering
lasting connections. Our retail success
depends on community support, and
our teams understand and engage
with their customers.
We have a well-established
community involvement programme
which was expanded in 2024.
We offer colleagues the opportunity
and flexibility to volunteer for
good causes to support the local
communities where they live
and work. This year we hosted
a ‘Volunteer Together’ month,
encouraging colleagues to use their
paid volunteering time to support
local initiatives across our locations.
We hosted the inaugural ‘evoke
the stars’ fundraising gala in Leeds
raising money for the Motor Neurone
Disease Association.
More details are included on
pages 32 to 33.
As a Group, our economic
contribution is significant, including
a total tax contribution of £532m in
2024. The largest portion of this relates
to gaming duties payable across our
regulated markets, and employment
taxes, principally in the UK.
Stakeholder engagement
is an important part of
the Company’s ongoing
governance arrangements.
As a Gibraltar company the
UK Companies Act 2006
does not apply, however we
continue to comply with the
requirements of Section 172.
In accordance with the UK
Corporate Governance Code, the
Company’s key stakeholders are
considered in Board discussions
and decision-making with all Board
papers including an explanation of
how the impact to stakeholders has
been considered.
Engaging with
stakeholders
evoke plc Annual Report & Accounts 2024
40
Who are our
stakeholders? Why? How?
Partners
& suppliers
Engaging with partners and suppliers
is essential to our business’s success,
as they play a key role in our core
operations. Maintaining open
dialogue ensures alignment of
interests, fosters transparency, and
strengthens cooperation. Effective
communication also enhances
operational efficiency, builds trust,
and upholds our commitment to
responsible business practices.
We have an open, constructive and
effective relationship with all partners
and suppliers through regular
meetings which provide both parties
the ability to feed back on successes,
challenges and the future roadmap.
The Groups whistleblowing hotline is
available to suppliers to allow them
to raise any concerns anonymously
and all issues are tracked
and monitored.
During 2024 we continued to develop
our supplier risk framework, including
additional risk identification and
mitigation strategies, alongside
strengthening controls around
governance and approvals.
Shareholders
& debt holders
Understanding our shareholders’ and
debt holders’ perspectives is essential.
Regular, constructive engagement
fosters trust, transparency, and insight
into their key concerns.
The Board values open
communication to maintain investor
confidence and demonstrate a clear
strategy for value creation across
the short, medium, and long term.
Investors expect transparency, timely
disclosure, and a clear approach
to maximising opportunities and
managing risks.
The AGM was held in May 2024 in
London and shareholders were able
to attend either in person or virtually
and were able to submit questions
to the Chair. We engaged with
shareholders following the >20% votes
against two proposed resolutions and
included an update on our website
in line with Investment Association
principles. More information on
page 68.
We provide regular investor updates
and ensure an ongoing conversation
through the publication of trading
updates, half and full year results,
as well as events such as our Annual
General Meeting.
We have regular engagement
with our shareholders and debt
holders through a comprehensive
investor relations programme.
During the year we held over 300
direct engagements with investors,
covering more than 70% of share
capital, through a combination
of the Chair, CEO, CFO, CSO and
IR Director, as well as other Board
members as required.
This included continuous
engagement with both existing and
prospective institutional shareholders
and sell-side analysts through
individual and group meetings in
person, virtually and participating in
roadshows and investor conferences.
Key topics discussed through the year
related to the new management
team, the launch of the Value
Creation Plan, the turnaround in
commercial performance and return
to growth, and the potential impacts
from the UK Budget.
Market views and shareholder
analysis is included as a standing
Board item and the Board receives
regular updates on analysts’
commentary and reports.
The Remuneration Committee
Chair engaged with shareholders
in relation to our updated
Remuneration Policy.
Colleagues
Reshaping evoke for growth requires
a high-performance culture where
everyone is accountable for delivering
performance and driving change.
We are committed to making evoke a
great place to work, where everyone
has a voice, can be themselves and
be their best.
We have a set of Group-wide
company values, one of which
is ‘Win Together’ to emphasise
the importance of our collaborative
and winning culture.
Colleagues are sent regular eNPS
surveys, the scores are tracked
and action plans implemented
for potential improvements. An
eNPS target is included as a bonus
objective for business leaders to drive
colleague satisfaction.
We have a comprehensive internal
communications plan. Regular
updates are shared with colleagues
both across the whole Group or
targeted by level or location via
email, our In Touch newsletter or our
One Hub intranet. Topics include
business updates, know how, events
and activities, learning opportunities
and wellbeing.
The CEO hosts a monthly One
Company call across the Group where
he provides business updates together
with other members of the Executive
Committee. Colleagues have the
opportunity to ask questions on Slido,
with colleagues voting for which
questions they are most interested in.
The Executive Committee has travelled
to each of our office locations over
the year to hold town halls and round
tables with colleagues.
Winning Organisation is one of our
key strategic initiatives in our Value
Creation Plan. We are reviewing
and improving our employee value
proposition, how we manage
talent and reward and evolving our
operating model.
More information can be found on
pages 30 to 33.
evoke plc Annual Report & Accounts 2024
41
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Introduction
I was delighted to join the business
in February 2024 at what was a
critical juncture as we embarked
on a plan to deliver material
value creation. In Per’s statement
he discusses the Value Creation
Plan and the strategy to deliver
it, and finance is a vital function
in ensuring successful execution.
When I started, I outlined three
key focus areas for the finance
function to ensure operational
excellence and drive value:
1. 2023 has been restated to reflect a prior year adjustment for gaming duties. See note 1 to the
consolidated financial statements for further information as well as Appendix 1 to the consolidated
financial statements for information on the impact to prior year APMs.
2. EBITDA is defined as earnings before interest, tax, depreciation and amortisation.
3. Statutory Operating expenses of £650.9m includes Operating expenses of £571.6m (being the
Operating expenses of £802.4m less depreciation and amortisation of £230.8m) and Exceptional
items – Operating expenses of £79.3m per the note 3 of the consolidated financial statements.
4. Statutory Depreciation and amortisation of £230.8m has been separated from Operating expenses
of £802.4m per the Consolidated Income Statement.
5. Foreign exchange adjustments of £6.6m gain within Cost of sales, £6.5m expense within Operating
expenses and £27.0m gain within Finance income and expenses.
Adjusted EBITDA is defined as operating profit or loss excluding share benefit charges, foreign
exchange, depreciation and amortisation, fair value gains and any exceptional items which are
typically non-recurring in nature. Further detail on exceptional items and adjusted measures is
provided in note 3 to consolidated financial statements.
In the reporting of financial information, the Directors use various APMs. These APMs should be
considered in addition to, and are not intended to be a substitute for, IFRS measurements. As they are
not defined by International Financial Reporting Standards, they may not be directly comparable with
other companies’ APMs. The Directors believe these APMs provide additional useful information for
understanding performance of the Group. They are used to enhance the comparability of information
between reporting periods and are used by management for performance analysis and planning.
Further detail on APMs is included in Appendix 1 to the consolidated financial statements.
Adjusted results
Exceptional items
and adjustments
5
Statutory results
2024
£’m
2023
1
£’m
2024
£’m
2023
£’m
2024
£’m
2023
£’m
Revenue 1,754.5 1,710.9 1,754.5 1,710.9
Cost of sales (610.5) (581.4) 6.6 2.6 (603.9) (578.8)
Gross profit 1,144.0 1,129.5 6.6 2.6 1,150.6 1,132.1
Marketing expenses (268.1) (237.6) (268.1) (237.6)
Operating expenses
3
(562.4) (593.8) (88.5) (49.6) (650.9) (643.4)
Share of post-tax profit
of equity accounted
associate (1.0) 1.4 (1.0) 1.4
EBITDA
2
312.5 299.5 (81.9) (47. 0) 230.6 252.5
Depreciation and
amortisation
4
(122.2) (114 .0 ) (108.6) (114 . 3) (230.8) (228.3)
(Loss)/profit before interest
and tax 190.3 185.5 (190.5) (161.3) (0.2) 24.2
Finance income and
expenses (178.5) (173.7) 9.9 19.4 (168.6) (154.3)
(Loss)/profit before tax 11.8 11.8 (180.6) (141.9) (168.8) (130.1)
Taxation (40.6) 2 7. 5 18.0 37. 4 (22.6) 64.9
(Loss)/profit after tax (28.8) 39.3 (162.6) (104.5) (191.4) (65.2)
Basic (Loss)/earnings
per share (p) (6.4) 8.8 (42.7) (14.5)
Reconciliation of EBITDA to adjusted EBITDA, Adjusted
profit before tax and Adjusted profit after tax
Chief Financial Officer’s Report
Business &
financial
review
Improving sustainability
and enhancing long-
term profitability
Sean Wilkins
Chief Financial Officer
2024 was a year of
total transformation
for the business as we
position the Group
to deliver long-
term sustainable
profitable growth
and value creation,
through revenue
growth, higher
margins, and more
sustainable market-
leading positions.
Sean Wilkins
Chief Financial Officer
evoke plc Annual Report & Accounts 2024
42
including to ensure improved returns on our
promotional and marketing spend.
I am pleased with the turnaround in
short-term trading performance, and the
early benefits of some of the improved
mid and long-term capabilities we are
investing in, but there is more to do to
unlock the full potential of the business.
Our strategy is working, and with our
highly disciplined approach to capital
allocation we will continue to focus on
deleveraging to enhance the return on
equity, driving strong shareholder returns in
the coming years.
Summary
2024 Group revenue of £1,754.5m was
up 2.5% (2023: £1,710.9m) year-over-year,
driven by strong performance in UK&I
Online (+5.3%) and International (+7.3%),
which was partially offset by a decline in
UK Retail (−5.4%).
The decline in UK Retail primarily reflects a
tougher competitive environment, with our
gaming offering in particular having fallen
behind competition. As outlined earlier in
this report, we have already taken decisive
corrective actions to address this, including
a new management team and beginning
the rollout of 5,000 new best-in-class third-
party gaming cabinets.
UK&I Online growth was driven by gaming
(+9.4%) on the back of strong engagement,
product improvements and more efficient
bonusing. Betting revenue was down 1.3%
year-on-year, driven by an 11.5% decline
in staking, offset by an improved net win
margin, both of which partially reflect the
change in commercial approach to focus
on customer value not volume, including
through improved promotional efficiency.
Within International, Core Markets (Italy,
Spain, Denmark, Romania) combined
were up 21.5% (+24.9% in constant
currency), albeit this partly benefits from
the acquisition of Winner in October, with
organic growth of 19.2% excluding Winner.
Revenue from our Optimise Markets was
down 14.0% in the year, reflecting the exit of
Latvia in the prior year, lapping the dotcom
compliance changes in the first quarter,
the exit of US B2C, and the strategic shift to
focus on profitability and cash generation
from these markets.
Further segmental details and trends are
discussed within the segmental section
later in this statement.
Adjusted EBITDA for the year was £312.5m,
an increase of £13.0m (+4.3%) year-over-
year, driven by the increase in revenue
together with a focus on cost control and
an increasingly efficient operating model.
During the year we executed a £30m
cost optimisation programme, as well as
delivering further savings in the second half.
Cultural shift: we are driving and
embedding a cultural shift in mindset to
deliver value creation. I quickly restructured
the finance team upon joining, setting a
structure that will support greater precision
in our plans, and provide greater support to
our decision makers to drive high returns;
Optimal resource allocation: resource
allocation is fundamental to creating
value. Our exit and sale of B2C in the US is
a clear example of how we are improving
our resource allocation and making quick
decisions to drive superior returns. We will
only spend money where we are seeing
sustainable profitable returns and investing
in line with our strategy, such as our low-
capital high-impact acquisition of Winner
in Romania. We have built better ongoing
tracking and reforecasting to ensure we
are supporting execution so we can quickly
scale up or down investments; and
Operating leverage: this is a business
that fundamentally has high operating
leverage – we can service more customers
and deliver more revenue from our
scalable operations. This is about ensuring
we deliver efficient growth, through
continuing to take cost out of the business,
following our strategy to deliver a more
targeted business, investing in the right
products and brands in the right countries.
We are building a more scalable, more
efficient business, powered by intelligent
automation and AI.
As with any transformation of this scale, the
route to success is never a straight line. We
had some successes and some challenges
in the year, with the financial performance
being very much a tale of two halves.
In the first half our performance was
significantly behind where we expected
to be, driven by lower return on increased
marketing, and suboptimal previous
commercial decisions. We took decisive
corrective action to address this, including
changing personnel and commercial
approach and I was pleased to see the
results of our actions start to come through
in the second half, with significantly
improved performance and the business
returning to strong growth.
We have simultaneously focused on
driving the top-line performance while
ensuring efficiency through the cost base
to ensure we are utilising our resources most
effectively to drive operating leverage. We
executed and completed our £30m cost
optimisation programme in the first half,
and I am pleased to say we achieved £15m
further cost savings in the second half.
Not all of these will annualise into 2025 but
the drive for efficiency continues, and we
have significantly more robust tracking
of performance and costs in place now,
The £30m overhead saving was reinvested
into marketing, albeit as discussed above
this did not deliver the expected returns.
Adjusted EBITDA margin for the year was
17.8% (2023: 17.5%). This slight increase
primarily reflects operating leverage on the
increase in revenue.
Reported EBITDA declined by £21.9m to
£230.6m, with an increase in exceptional
costs of £26.7m, principally related to the
exit of US B2C and ongoing integration
and transformation.
The reported loss after tax of £191.4m
reflects the reported EBITDA as described
above, together with the impact of non-
cash accounting charges for purchase
price amortisation as well as the finance
costs related to the largely debt-funded
acquisition of William Hill.
Consolidated Income Statement
Revenue
Revenue for the Group was £1,754.5m
for 2024, an increase of 2.5% primarily
reflecting positive momentum in UK&I
Online, as well as Core International
performance across Italy, Spain, Denmark
and Romania. This was offset by a
decline in UK Retail due to challenging
conditions on the high street and the estate
falling behind competition, particularly
on gaming.
Revenue from sports betting was £628.9m,
representing a 3.1% decline. Stakes
were down 7.5%, offset by an increase
in betting net win margin from 12.1% to
12.7%. Both primarily reflect the customer
mix changes in the UK&I Online segment
as well as improvements in higher margin
products such as Bet Builder, leading to
structurally higher win margins. Gaming
revenue of £1,125.6m was up 6.0% year-
over-year, predominantly driven by our
improved product offering, focus on user
experience, as well as more targeted
promotional spend.
Cost of sales
Cost of sales mainly comprise of gaming
taxes and levies, royalties payable to third
parties, chargebacks, payment service
provider (‘PSP’) commissions and costs
related to operational risk management
and customer due diligence services.
Cost of sales increased to £603.9m from
£578.8m. The increase in cost of sales as a
percentage of revenue from 33.8% to 34.4%
primarily reflects the change in country mix
towards core markets which typically apply
with higher gaming tax rates.
Gross profit
Gross profit increased by 1.6% from
£1,132.1m to £1,150.6m and gross margin
decreased from 66.2% to 65.6%, reflecting
a higher proportion of revenue generated
from core markets which typically apply
higher gaming tax rates.
evoke plc Annual Report & Accounts 2024
43
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Chief Financial Officer’s Report continued
Marketing expenses
Marketing is a significant investment for our
Group to drive growth through investing
in our leading brands, as well as customer
acquisition and retention activities.
Marketing increased by 12.8% from £237.6m
in 2023 to £268.1m. The increase was driven
by significant investment in UK&I Online,
particularly in the first quarter as we sought
to reactivate and acquire significant
customer volume. While the spend was
effective at driving customer numbers, it
did not generate the returns we expected.
This represents a marketing to revenue ratio
(marketing ratio) of 15.3% (2023: 13.9%).
Operating expenses
Operating expenses mainly comprise
of employment costs, property costs,
technology services and maintenance,
and legal and professional fees.
Operating expenses increased to £650.9m
from £643.4m in 2023. This increase is
predominantly due to corporate transaction
related fees incurred in exceptional items, in
particular the costs of exiting US B2C.
EBITDA & Adjusted EBITDA
Reported EBITDA decreased by 8.7%
from £252.5m to £230.6m and included
£79.3m of exceptional costs primarily
relating to US B2C exit and integration
and transformation costs. On an adjusted
basis, the increase was 4.3% to £312.5m
from £299.5m, with an Adjusted EBITDA
margin of 17.8% compared to 17.5% in
2023. This was driven by strong second half
revenue performance and cost control as
described above.
Finance income and expenses
Net finance expenses of £168.6m (2023:
£154.3m) related predominantly to the
interest from the debt of £149.8m (2023:
£134.3m), which is net of foreign exchange.
The finance expense resulting from leases
was £6.4m (2023: £6.9m). The finance
expense from hedging activities was
£16.5m (2023: £17.2m) predominantly due
to foreign exchange movements.
Loss before tax
The net loss before tax for 2024 was
168.8m) (2023: £130.1m loss). On an
adjusted basis, profits remained in line at
£11. 8 m (2 02 3 : £11. 8 m).
Taxation
The Group recognised a tax charge of
£22.6m on a loss before tax of £168.8m,
giving an effective tax rate of 13.4% (2023:
tax credit of £64.9m and an effective tax
rate of 49.9%). The primary reasons for a tax
charge arising notwithstanding the overall
loss results mainly from unrecognised
interest deductions under the Corporate
Interest Restriction (“CIR”) rules in the UK,
non-deductible losses in the US on the sale
of the B2C business, and profits arising in
other jurisdictions.
On an adjusted basis, the Group
recognised a tax charge of £40.6m on
a profit before tax of £11.8m, giving an
effective tax rate of 344.1%. (2023: tax
credit of £27.5m and an effective tax rate
of −233.1%). This higher rate reflects primarily
the effect of the CIR rules and profits arising
in other jurisdictions.
Net loss and adjusted net profit
The net loss for 2024 was £191.4m (2023: net
loss of £65.2m). On an adjusted basis, profit
decreased by £68.1m from £39.3m in 2023
to a loss of £28.8m in 2024, reflecting the
items discussed above.
Earnings per share
Basic loss per share increased to 42.7p
(2023: loss of 14.5p) due to lower net profit,
with minimal change in the number of
shares in issue.
On an adjusted basis, basic loss per
share decreased by 172.7% to 6.4p
(2023: earnings per share 8.8p). Further
information on the reconciliation of
earnings per share is given in note 10 to the
financial statements.
Dividends
The Board of Directors is not recommending
a dividend to be paid in respect of the year
ended 31 December 2024 (2023: nil per
share). The Board’s decision is to suspend
payments of dividends until leverage is
at or below 3×, as previously announced
following the acquisition of William Hill.
Income Statement by segment
UK & Ireland (UK&I)
UK&I Online
Revenue increased by 5.3% to £693.2m
compared to £658.5m in 2023, reflecting
growth in gaming revenue of 9.4% driven by
continued improvements in product and
promotions. Sports Revenue decreased
by 1.3% with lower sports staking (11.5%
year-on-year) compensated by improved
sports net win margin (+1.1ppts year-
on-year) with some structural increase
in the margin driven by customer and
product mix changes, together with some
operator friendly results, particularly in the
fourth quarter.
Adjusted EBITDA decreased by £0.8m to
£142.7m, primarily driven by an increased
marketing investment that was not as
effective as expected, alongside a lower
gross margin due to product mix shift to
gaming and increased spend on free bets at
major events such as Cheltenham in H1 2024.
UK Retail
UK Retail revenue decreased by 5.4% to
£506.1m and Adjusted EBITDA decreased
by 32.9% to £66.4m, with UK Retail
continuing to face challenging conditions
on the high street, partly reflecting
the estate having fallen behind the
competition. Actions have been taken to
address this with the rollout of new gaming
cabinets, which began in Q4. The UK Retail
business has a high proportion of fixed
costs, meaning the revenue reduction
creates negative operating leverage and
drops to Adjusted EBITDA at a high rate.
There were 1,331 shops open at the
end of 2024 compared to 1,343 at the
end of 2023. The small reduction to the
already well optimised estate largely
reflects the impact of inflationary cost
increases making certain shops no longer
commercially viable.
International
International revenue increased by 7.3% to
£555.2m and adjusted EBITDA increased by
£30.6m compared to the previous period to
£130.0m. This is driven by double-digit growth
in the Core Markets of Italy, Spain, Denmark,
and Romania, which now represent over
68% of the division as of Q4 following the
acquisition of Winner in Romania. This growth
in the Core Markets was offset by reduced
revenues from Optimise Markets as the focus
switches to profitability and cash generation,
including exiting the US B2C business and the
sale of Latvia in June 2023.
Corporate costs
Corporate costs were £26.6m in 2024
compared to £42.3m in 2023. This is due
to a combination of the execution of the
cost optimisation programme, as well as
changes to the operating model impacting
the way costs are allocated to the divisions.
Statutory
Revenue Adjusted EBITDA
2024
£’m
2023
£’m
Change
from
previous
year
% of
reported
revenue
(2024)
2024
£’m
2023
£’m
Change
from
previous
year
% of
Adjusted
EBITDA
(2024)
UK Retail 506.1 535.0 (5.4%) 28.9% 66.4 98.9 (32.9%) 21.2%
UK&I Online 693.2 658.5 5.3% 39. 5 % 142.7 143.5 (0.6%) 45.7%
Total UK&I 1,199.3 1,193.5 0.5% 68.4% 209.1 242.4 (13.7%) 66.9%
International 555.2 517. 4 7. 3 % 31.6% 130.0 99.4 30.8% 41.6%
Corporate 0.0% (26.6) (42.3) (37.1%) (8.5%)
Total 1,754.5 1,710.9 2.5% 100.0% 312.5 299.5 4.3% 100.0%
Income Statement by segment
The below table shows the Group’s performance by segment on a reported and
pro forma basis respectively:
evoke plc Annual Report & Accounts 2024
44
Exceptional items and adjustments
Total exceptional items in the year
amounted to £70.0m in 2024, up from
£43.6m in 2023.
Exceptional items are those items the
Directors consider to be one-off or material
in nature or size that should be brought
to reader’s attention in understanding
the Group’s financial performance. Refer
to note 3 to the consolidated financial
statements for further detail.
The integration programme now includes
additional transformation costs incurred
as a result of the actions taken by
management to simplify the operating
model, and drive efficiency through the
business and the supply chain, including
through the increased use of AI and
automation. These initiatives have and
will generate significant recurring cash
cost savings in addition to the costs and
savings related to the realisation of the
post-integration synergies between
William Hill and 888. Costs related to these
additional efficiency initiatives were £15m
in 2024 and are expected to be a further
£20m across 2025 and 2026. In 2026 we
also expect to incur an additional £30m
of platform integration costs, with all other
post-integration synergies still expected to
complete by the end of 2025.
The Group has incurred a total of £47.2m of
costs relating to the integration programme,
including £17.6m of platform integration
costs (2023: £23.3m), £2.4m of legal and
professional costs (2023: £2.4m), £15.7m of
redundancy costs (2023: £7.6m), £5.3m of
relocation and HR-related expenses (2023:
£5.3m), £4.0m of employee incentives as
part of the integration of William Hill and
888 (2023: £7.9m), £1.0m for corporate
rebranding costs (2023: nil) and £1.2m of
technology integration costs (2023: £2.8m).
The Group has incurred £32.1m of
corporate transaction costs in 2024. The
Group decided to conclude its partnership
with Authentic Brands Group and has
incurred £43.1m of fees in relation to the
closure of the US B2C business in the year.
These costs include £38.1m of termination
fees, £4.6m of employment costs, £1.6m
of costs for onerous contracts, £2.2m write
off a capitalised license fee and £1.3m
of other M&A fees including legal and
professional costs. These costs have been
offset by the profit earned on the sale
of player databases of £4.7m. As a part
of the Romania acquisition, the Group
recognised a gain on bargain purchase of
£13.4m. This is offset by exceptional costs
relating to the acquisition of £1.0m. The
remaining £1.4m relates to various smaller
M&A projects.
Adjustments reflect items that are recurring,
but which are excluded from internal
measures of underlying performance to
provide clear visibility of the underlying
performance across the Group, principally
due to their non-cash accounting nature.
They are items that are therefore excluded
from Adjusted EBITDA, Adjusted PAT and
Adjusted EPS.
The amortisation of the specific intangible
assets recognised on acquisitions has
been presented as an adjusted item,
totalling £108.6m relating to the William Hill
acquisition. This amortisation is a recurring
item that will be recognised over its
useful life.
The other items that have been presented
as adjusted items are, foreign exchange
gains of £27.0m (£37.6m in 2023),
amortisation of finance fees of £16.5m
17.2m in 2023), and share based payment
charge of £2.7m (credit of £0.5m in 2023).
Consolidated Statement
of Financial Position
Non-current assets decreased by £60.5m
to £2,238.0m compared to £2,298.5m at
2023, predominantly due to amortisation
of Goodwill and other intangible assets,
which have decreased by £49.0m, with the
amortisation charge outweighing additions
in the year. Property, plant and equipment
reduced from £91.7m in 2023 to £78.9m,
largely due to depreciation in the year,
and right-of-use assets increased by £6.5m
in the year to £84.5m, due to additions of
£37.6m offset by the depreciation charge
of £30.7m for the year.
Current assets are £432.5m, a decrease
of £16.6m compared to £449.1m at 2023.
Within this, cash and cash equivalents
increased by £9.2m to £265.4m from
£256.2m, which includes £118.3m of
customer deposits compared to £127.8m at
2023. Excluding client funds, cash and cash
equivalents increased from £128.4m in 2023
to £147.1m in 2024. Income tax receivable
reduced by £19.7m from £53.3m to £33.6m
in 2024. There was a £nil balance for
current derivative financial assets in 2024, a
decrease from the balance of £1.6m in the
prior year.
Current liabilities increased by £2.1m from
£666.9m at FY 2023 to £669.0m at 2024.
Trade and other payables have increased
by £3.6m to £391.1m due to accrual timing
differences. Provisions decreased by £6.5m
to £72.0m, which includes provisions of
£62.4m for gaming tax in Austria. Current
derivative financial liabilities also increased
by £7.8m in the year to £31.3m at 2024.
Non-current liabilities were £2,097.3m, an
increase of £83.7m from the balance of
£2,013.6m at 2023. This is primarily due
to the increase in borrowings of £75.9m
following the drawdown of the Revolving
Credit Facility as well as an increase
in provisions of £24.7m, largely due to
the recognition of £16.6m of provisions
in the year relating to the exit of the
US B2C business. In addition, the non-
current derivative financial instruments
decreased by £14.1m. Lease liabilities have
increased by £4.2m due to additions in the
year. Additionally, provisions of £129.5m
include £112.9m for customer claims
that are currently recognised as non-
current liabilities.
Net liabilities of £95.8m for 2024 was a
decrease of £162.9m compared to net
assets of £67.1m at 2023.
Operating exceptional items
2024
£’m
2023
£’m
Regulatory provisions and associated costs 3.4
Integration and transformation costs 47. 2 49. 3
Corporate transaction-related costs 32.1 (0.1)
Total exceptional items before tax 79.3 52.6
Interest expense on US exit provision 0.5
Total exceptional items before tax 79.8 52.6
Tax on exceptional items (9.8) (9. 0)
Total exceptional items 70.0 43.6
Adjustments:
Fair value gain on financial assets (4.1)
Amortisation of finance fees 16.5 17. 2
Amortisation of acquired intangibles 108.6 114 . 3
Foreign exchange (27.0) ( 3 7. 6)
Share-based charge/(credit) 2.7 (0.5)
Total adjustments before tax 100.8 89. 3
Tax on adjustments (8.2) (28.4)
Total adjustments 92.6 60.9
Total exceptional items and adjustments 162.6 104.5
Exceptional items and adjustments
evoke plc Annual Report & Accounts 2024
45
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
The earliest maturity of this debt is in 2026,
which is £11.0m, with most of the debt
maturing across 2027, 2028 and 2030. In
addition to this, the Group has access to a
£200m Revolving Credit Facility with £150m
available until 2028 and the additional
facility of £50m available through to
December 2025, which was drawn down
by £85.0m at 31 December 2024 (undrawn
at 31 December 2023).
The debt is across GBP sterling, Euro and
US Dollar; with 25% (2023: 49%) of the debt
in Euro; 74% (2023: 44%) in GBP and 1% in
USD (2023: 7%). The Group has undertaken
hedging activities such that 94% (2023: 70%)
of the interest is at fixed rates and 6% (2023:
30%) at floating rates.
The net debt balance at 31 December
2024 was £1,787.7m with a net debt to
EBITDA ratio of 5.7×. This compares to
£1,757.2m and 5.9× respectively as at 31
December 2023. The increase in net debt
is predominantly due to the RCF draw
down (£85.0m), which was required to
fund operations given the increased
exceptional costs and interest in the year.
This is partly offset by lower transaction fees
following the refinancing, and a higher
cash balance.
Sean Wilkins
Chief Financial Officer
31 March 2025
Chief Financial Officer’s Report continued
Cash flows
Overall, the Group had a cash inflow of
£9.2m in the year, compared to an outflow
of £61.4m in 2023. This resulted in a cash
balance of £265.4m as of 31 December
2024 (£256.2m at 31 December 2023),
although this included customer deposits
and other restricted cash of £118.3m, such
that unrestricted cash available to the
Group was £147.1m compared to £128.4m
in 2023.
Cash flow from operations was an inflow
of £226.5m compared to £151.4m in 2023.
This increase was due to working capital
movements from timing of accruals.
Disposals of £4.7m in 2024 relate to
proceeds on sale of part of US business
received in 2024. In the prior year, £41.8m
inflow related to the sale of non-core assets
including the Latvia business and the sale
and leaseback of certain freeholds.
Capital expenditure was £93.4m in
2024, an increase from £68.4m reflecting
investment in product development to
drive sustainable growth.
Included within net movement in
borrowings is drawdown on the Revolving
Credit Facility (‘RCF’) of £85.0m (£115.0m
remaining), movements relating to the
refinancing in May 2024 with £383.4m
repaid on the Euro TLA debt and £400.0m
received as part of the new GBP fixed rate
notes. Furthermore, there was £36.2m of
payments of lease liabilities.
Net interest paid of £160.9m predominantly
related to the borrowings undertaken.
Other movements included £4.2m
outflow predominantly due to funding of
888AFRICA, as well as dividend income
received from associates of £0.6m and Net
foreign exchange losses of £20.1m.
Net debt
The gross borrowings balance as at
31 December 2024 was £1,839.8m. This
balance is now presented including
derivatives (£40.5m) so as to more
accurately reflect the underlying liability at
maturity, taking account of the hedges the
Group has in place to fix the currency and
interest rates.
In May 2024, the Group successfully
refinanced the Euro TLA and replaced
it with GBP fixed notes, improving the
debt profile by extending the maturity
of £400m by two years out to 2030;
improving the fixed/floating mix; and
more closely aligning the debt currency
mix to underlying cash generation. The
Group continues to assess all opportunities
to optimise its debt capital structure and
manage its debt facilities.
2024
£’m
2023
£’m
Cash generated from operating activities before working capital 206.7 224.5
Working capital movements 19.8 (73.1)
Net cash generated from operating activities 226.5 151.4
Acquisitions (4.1)
Disposals 4.7 41.8
Capital expenditure (93.4) (68.4)
Net movement in borrowings incl loan transaction fees 60.1 (35.8)
Interest paid (160.9) (138.1)
Settlement of derivatives (10.8)
Other movements in cash incl FX (23.7) (1.5)
Net cash inflow/(outflow) 9.2 (61.4)
Cash balance 265.4 256.2
Gross debt (1,839.8) (1,798.0)
Net debt (1,787.7) (1,75 7.2)
Cash flows
2024
£’m
2023
£’m
Borrowings (1,737.7) (1,661.1)
Loan transaction fees (61.6) (96.6)
Derivatives (40.5) (40.3)
Gross borrowings (1,839.8) (1,798.0)
Lease liability (95.0) (87. 6)
Cash (excluding customer balances) 147.1 128.4
Net debt (1,787.7) (1, 75 7.2)
LTM pro forma adjusted EBITDA 312.5 299. 5
Leverage 5. 5.9×
Net debt
evoke plc Annual Report & Accounts 2024
46
evoke plc Annual Report & Accounts 2024
47
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Risk Management
commitment to maintaining high
standards. This comprehensive approach
ensured consistent compliance across
business units.
Strengthening of ERMF for better
alignment with the Value Creation Plan:
In 2024, the Company strengthened its
Enterprise Risk Management Framework
(ERMF) to better align with its Value
Creation Plan. By updating the risk
register and enhancing risk assessment
methodologies, the Company ensured
that risk management was closely tied
to strategic objectives. This alignment
enabled the Company to proactively
manage risks and drive value creation.
Additional training and investment
in risk and compliance initiatives:
The Company invested heavily in
additional training and development
initiatives in 2024. New e-learning
modules, dedicated workshops, and
comprehensive communications on
best risk practices were delivered to
colleagues across the business. These
efforts ensured that employees were
well-equipped to manage risks and
maintain compliance.
Automation and AI risk adoption: In
2024, the Company appointed a new
Artificial Intelligence and Intelligent
Automation Director to oversee
transformational changes in this space.
The focus was on developing AI solutions
conscientiously and sustainably, ensuring
that automation efforts aligned with
the Company’s risk management and
compliance goals. This strategic move
positioned the Company at the forefront
of AI adoption in risk management.
Key priorities for 2025
Fostering a robust risk culture: Making
sure every employee comprehends
and prioritises risk management as
evoke continually strengthens a culture
of risk awareness, accountability,
and engagement through targeted
training, communication, and
recognition programmes.
Enhancing risk technology and analytics:
Investing in risk management technologies
and advanced data analytics techniques,
including artificial intelligence, machine
learning, and predictive analytics, to
extract actionable insights, facilitating
informed decision-making and proactive
risk management strategies.
Encouraging innovation in risk
management: Promoting innovative
risk management practices, including
the adoption of agile methodologies
and novel solutions to complex
risk challenges, ensuring resilience
and competitiveness.
Introduction
Our commitment to compliance
is at the core of our operations,
driving continuous enhancements
in risk management across the
Company. We are committed
to active and effective risk
management, creating
and protecting value for the
organisation and helping us
deliver on our strategic priorities.
2024 has been a pivotal year for evoke,
as we have successfully established and
integrated our Enterprise Risk Management
Framework throughout the organisation,
while ensuring it aligns with our new
strategy and Value Creation Plan. The
scale of transformation in the business
has been significant, and the risk function
plays a vital role in ensuring the long-term
sustainability and success of our business
through this process.
In 2024, we made substantial improvements
to the Group’s risk profile, underscoring
our steadfast dedication to strengthening
our control environment. Through strategic
initiatives and enhanced governance
measures, we have significantly bolstered
our resilience to emerging risks while
fostering a culture of accountability
and transparency.
Key developments in 2024
Leading AML practices: The Company’s
Anti-Money Laundering (AML) practices
received particularly strong feedback
from regulatory bodies, including the GB
Gambling Commission and the Danish
AML regulator. Following rigorous reviews
and audits, the Company was praised for
its robust AML framework. This recognition
underscores the Company’s dedication
to preventing financial crime and
maintaining regulatory compliance.
Continued integration of risk
management within wider organisation:
Throughout 2024, the Company made
significant strides in embedding risk
management across first and second line
roles. By integrating risk management
processes into everyday operations, the
Company ensures that risk awareness
and mitigation is a core part of the
organisational culture. This holistic
approach enhanced the Company’s
ability to manage risks effectively.
Group-wide licensing and compliance
approach: The Company continued
to administer a diligent and robust
approach to licensing and compliance.
Positive feedback from multiple
regulators and third-party assurance
providers highlighted the Company’s
Harinder Gill
Chief Risk Officer
Improving
sustainability
Our top priority is
to ensure the long-
term sustainability
and success of
the business, and
effective risk
management plays
a critical role in
achieving this goal.
Harinder Gill
Chief Risk Officer
evoke plc Annual Report & Accounts 2024
48
Keeping up with regulatory changes:
Monitoring and adapting to evolving
regulatory requirements and industry
standards, actively participating in
consultations where possible, to achieve
optimal outcomes for our business
and customers.
Ongoing improvements: Regularly
assessing the effectiveness of risk
management strategies, frameworks,
and processes, utilising lessons learned
to drive continuous improvement and
resilience in the face of evolving threats
and uncertainties.
Enterprise Risk Management
Framework
Our mission to delight players with world-
class betting and gaming experiences is
underpinned by a robust risk management
strategy. The Group Enterprise Risk
Management Framework (ERMF) is integral
to this strategy, managing Evoke’s overall
risk exposure, generating competitive
advantages, and creating business
opportunities. This framework addresses
internal and external threats, operational
risks, and the wider risk landscape,
ensuring a consistent approach across
the organisation. It provides assurance to
management and the evoke Board that
operations remain within risk tolerance
levels while maintaining compliance with
relevant regulations. The ERMF is overseen
by the Chief Risk Officer (CRO), with
maintenance and enforcement managed
by the risk management function. Joint
executive oversight is provided by the
Executive Risk & Sustainability Committee
and ratified by the Board. The Board Audit
& Risk Committee is actively involved in
Non-Executive oversight of key risks as
reported against the Board Risk Appetite
Statement and receives regular reports
in line with its terms of reference and the
matters reserved for Board under the
Articles of Association.
The ERMF’s objectives are to embed risk
management throughout the evoke
Group, fostering a strong, sustainable, and
engaged culture. It empowers evoke
to swiftly respond to risk incidents, key
risk issues, and long-term threats, while
outlining procedures, behaviours, and
internal controls that enable best-in-class
risk and business decisions. By articulating
our Risk Appetite, as set by the Board,
the ERMF balances risk-taking with
commercial objectives, driving growth
and protecting our customers, colleagues,
reputation, shareholders, and the broader
communities within which we operate.
to ensure appropriate ownership and
resolution oversight. Each team has
a dedicated governance champion
to ensure a single point of contact to
enhance responsibility and effectiveness,
with all colleagues aware of their local
committee/reporting channels and
relevant terms of reference which
outlines the scope of each governance
reporting channel.
By embedding these principles, we
support the effective implementation
and alignment of our risk strategy with
the overall Company goals, fostering a
culture of accountability and proactive
risk management.
An overview of the Group’s risk
management governance structure along
with key responsibilities is outlined below.
Risk governance
Whilst ultimate corporate governance
arrangements for evoke Group are
coordinated by the Company secretariat
in line with Group Board accountability, it
is necessary for each function to operate
an effective governance structure to
execute its objectives. Specifically, the Risk
function operates robustly within its risk
governance framework, ensuring strong risk
governance practices.
High standards are expected of all
colleagues and stakeholders throughout
governance processes and reporting, from
identification to assessment and timely
provision of material. Strong adherence
to good governance is the responsibility
of all colleagues at evoke. Colleagues
are encouraged to assist in reporting and
issue resolution, provide challenge where
necessary, and collaborate creatively
Divisional committees and forums
Board Audit & Risk Committee
The Board sets the Risk Appetite for
the Group which is aligned with
strategic objectives. This is monitored
and overseen by the Board Audit &
Risk Committee, which oversees the
effectiveness of the Risk Management
Framework; and ensures compliance
with policies and procedures.
Board ESG Committee
The Board ESG Committee provides
Board-level oversight of evoke’s ESG
strategy, targets and progress against key
performance indicators.
Financial crime Compliance Data protection ESG
Committees and forums have delegated authority from the Executive Risk &
Sustainability Committee to support the Group Chief Risk Officer in exercising specific
and topical risk management responsibilities, playing a crucial role in promoting a
culture of risk awareness, compliance and accountability.
Executive Risk &
Sustainability Committee
Executive Committee
The Executive Risk & Sustainability Committee provides executive oversight over the
implementation and execution of the Risk Management Framework to support the
Board in managing principal and emerging risks to its long-term strategic objectives,
including its impact on its sustainability strategy. It provides comprehensive analysis
and recommendations to the Executive Committee, assisting it in making informed
decisions, contributing to the overall success and sustainability of the organisation.
evoke plc Annual Report & Accounts 2024
49
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Risk Management continued
Risk accountability
In 2024, we continued to strengthen our
accountability structure across each
of our business units and supporting
functions, following the introduction of
key roles in 2023. These roles, including
Accountable Executives, Risk Owners
and Risk Champions, have now been
in place for a full year and have been
pivotal in embedding risk management
best practices.
Throughout the year, these individuals
have worked closely with Accountable
Business Risk Partners in the specialist risk
management team to own risk registers
and encourage strong risk identification
from the bottom up. This increased
accountability across first-line teams has
provided tangible benefits, enhancing
our ability to be proactive and sensitive
to changing risk landscapes. Their
expertise and dedication have reinforced
our commitment to proactive risk
management and governance, enabling
us to navigate challenges with confidence
and uphold our commitment to delivering
sustainable value to our stakeholders.
Risk strategy
Our risk strategy is geared towards
identifying, assessing, and optimising
both risks and opportunities, enabling us
to navigate uncertainties while driving
sustainable value creation for our
stakeholders. It involves:
Comprehensive risk assessment: We
conduct thorough assessments to identify
and evaluate potential risks that could
impact our business operations, financial
performance, and reputation.
Opportunity-centric approach: Our risk
strategy incorporates an opportunity-
centric mindset, where we actively seek
out and capitalise on opportunities for
strategic growth and differentiation.
We leverage market trends, customer
insights, and emerging technologies to
identify and pursue opportunities that
align with our business objectives.
Risk-informed decision-making: We
integrate risk considerations into our
decision-making processes, balancing
the potential risks and rewards
associated with various initiatives and
investments. This enables us to make
informed decisions that optimise risk-
adjusted returns and maximise value
creation while managing potential
downside risks.
Operational resilience and business
continuity: We prioritise operational
resilience and business continuity,
implementing robust plans and measures
to ensure the continued delivery of
critical services and functions during
disruptive events.
Horizon scanning and emerging risks: We
conduct horizon scanning exercises to
identify emerging trends, technologies,
regulatory changes, and market
dynamics that could pose risks or create
opportunities for our organisation.
Staff wellbeing and engagement: We
prioritise the wellbeing and engagement
of our staff, investing in training,
development, and support programmes
to empower our staff to identify and
respond to risks and opportunities in their
areas of expertise.
By adopting a proactive approach to risk
management that considers both risks and
opportunities, we aim to unlock value, drive
innovation, and sustain long-term success
for our organisation and its stakeholders.
Through strategic risk-informed decision-
making, and staying vigilant to emerging
risks and opportunities, we strive to position
ourselves for growth and resilience in an
increasingly complex and competitive
business landscape.
Risk testing & monitoring
evoke’s second line of defence supports
the delivery of the Group’s strategy
and Value Creation Plan by providing a
comprehensive approach to identifying,
assessing, managing, and monitoring risks
across the entire organisation.
Over the past two years, evoke has
invested in providing assurance over
its regulatory compliance risks and
established industry standards and
best practices executed through the
compliance assurance framework. Driven
through innovative, data-led testing
and monitoring dashboard capabilities,
Regulatory Compliance Assurance
delivered the Group’s first 12-month cycle
of assurance testing in 2024. Taking a
risk-based approach, key areas of focus
included assuring UK Safer Gambling and
Anti Money Laundering policies, processes
and controls.
This continuous testing, evaluation and
improvement of our control environment is
fundamental to ensuring robust regulatory
compliance and mitigating against
potential regulatory enforcement actions.
The monitoring framework continued to
support proactively monitoring key risk
indicators across the Group, whilst meeting
key milestones within the monitoring
delivery roadmap; and implementing
various 888 & WH compliance dashboards
for the Spanish market.
Key priorities for 2025
Based on the proactive risk
management capability delivered
through the assurance framework, evoke
has committed to expand its second
line capability during 2025, to provide
assurance that the Company’s wider
risk management processes and
practices are adequate and effective
in identifying, assessing, and mitigating
risks. Therefore, broadening assurance
beyond compliance risk to include
strategic, operational, and financial risks.
Continue with the delivery of the
compliance monitoring roadmap.
Artificial intelligence and intelligent
automation governance framework
As the industry increasingly embraces
artificial intelligence (AI) and intelligent
automation (IA), we recognise the
transformative potential and are eager
to integrate these technologies into our
operations. Like many organisations,
we see the immense value of AI and
generative AI, but we also acknowledge
the inherent risks that come with this
adoption, both in the development and
deployment of AI and IA technologies, and
in the tools we procure.
As we plan to increasingly integrate AI and
IA into our operations, we recognise the
importance of a robust risk governance
framework to ensure responsible and
ethical deployment, prioritising the
safety and wellbeing of our customers,
employees, and evoke. In 2024, we have
prioritised the deployment of a sustainable
AI and IA risk governance framework,
integrated within our broader Enterprise
Risk Management system.
evoke plc Annual Report & Accounts 2024
50
Risk appetite
The Group’s risk appetite is to take on
calculated and manageable risks that
are aligned with the strategic objectives.
Whilst we continue to take our regulatory
and compliance obligations seriously and
will aim for minimal risk exposure, we are
prepared to take risks in other areas, where
we have the ability to create value through
selective risk taking in accordance with our
risk appetite, while having the necessary
tools and capability to effectively manage
the exposure.
The Board-level risk appetite is defined
for level two risk categories of our risk
taxonomy, which consists of 32 sub-
categories of the four level one risks faced
by our business: Strategic; Financial;
Operational; and Regulatory. It is formally
articulated through the Risk Appetite
Statement (RAS) and consists of both
qualitative statements, which articulate
acceptable levels of risk for the risk
categories, and quantitative metrics, which
monitor actual risk exposure.
The adopted risk appetite determines
our approach to risk management, the
level of controls applied and therefore the
resources allocated.
We have defined Board-level Key Risk
Indicators with three tier tolerance
thresholds defined. Level one and two
breaches act as early warning indicators
and suggest that while risks are operating
within acceptable risk appetite levels, they
are approaching the maximum tolerance
level. Further action is then taken to ensure
risks remain within an acceptable level.
The level three threshold is the upper limit
of risk and once reached, indicates that
risks are outside acceptable risk appetite.
Immediate action needs to occur to bring
risks within acceptable levels.
The following principles guide the Group’s
overarching appetite for risk and determine
how these are managed.
Strategic
The Group’s strategic goals centre
on enhancing our Customer Value
Proposition and creating competitive
advantages through data-led insights
and intelligent automation and delivering
excellence through our products and
technology. Whilst the business maintains
a conservative stance towards risks
that may compromise its brand and
reputation, it is prepared to accept
higher levels of risk within its discretion
to enhance agility in addressing the
demands of a dynamic and evolving
business regulatory landscape.
The Company is dedicated to building a
sustainable business and the Group has
a low tolerance to risks that could disrupt
the critical foundations of its strategy
and mission.
Financial position
The Group upholds prudent financial
management practices to maintain a
strong stable financial position, which
includes effective budgeting, cash flow
management, and debt management
to optimise liquidity and ensure long-term
financial sustainability.
Our capital allocation strategy is guided
by a disciplined approach to prioritise
investments that support our strategic
objectives and generate sustainable
returns. We evaluate risk-adjusted
returns, assess capital requirements, and
optimise our capital structure to enhance
shareholder value.
We are committed to transparent
financial reporting, providing accurate
and timely information to stakeholders.
This involves adhering to accounting
standards and regulations, as well as
implementing robust internal controls to
safeguard financial integrity.
Operational activities
The Group prioritises operational
efficiency whilst ensuring returns are
in line with our risk tolerance. We drive
efficiencies across various operational
functions to enhance profitability.
Upholding the highest standards of ethics
is paramount within our organisation.
We foster a culture of integrity, ensuring
compliance with laws and regulations.
Any attempts to defraud, misappropriate
assets or circumvent policies are met with
zero tolerance.
As an online B2C and B2B business,
the reliability and security of our IT
infrastructure is critical for maintaining
regulatory compliance and customer
loyalty. We maintain a conservative
attitude towards technology disruptions
given their potential to significantly
impact core business operations.
We are dedicated to customer
excellence by providing a highly
personalised customer-led offering
allowing them to navigate our products
and services seamlessly, while providing
resources and tools that enable them to
make informed decisions and top-tier
customer service.
Regulatory compliance
The business embeds a proactive
compliance culture throughout the
organisation, ensuring adherence to
regulatory requirements. This involves
transparent governance, continuous
training and robust monitoring supported
by clear roles and accountabilities.
We engage with regulatory authorities,
industry associations and stakeholders
to keep abreast of regulatory changes,
contributing to best practices and
advocating responsible gambling
measures. This collaborative
approach prioritises player safety and
social responsibility.
We integrate compliance into strategic
planning and decision-making processes
to anticipate compliance challenges,
mitigate risks and identify opportunities
for sustainable growth.
We are committed to continuous
improvements with regular reviews
and updates to policies, procedures
and controls to ensure adaptability to
evolving regulatory landscapes and
emerging risks.
Risk culture is the
values, beliefs,
knowledge and
understanding about
risk, shared by a
group of people with
a common purpose.
Risk appetite
Amount and type of risk we are willing to
accept to meet our strategic objectives.
Risk tolerance
Maximum risk we are willing
to take.
Risk target
Optimal level of risk we want
to take.
Risk limit
Thresholds to monitor
actual risk exposure and
its deviance from target
or tolerated risk levels.
No appetite
Low
Moderate
High
evoke plc Annual Report & Accounts 2024
51
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Risk Management continued
Risk culture
At evoke, we understand that the most
powerful aspect shaping our approach to
risk at every level is our risk culture. In 2024,
our risk culture continued to be set from the
top, with a clear statement of intent from
the Board articulated through the Board
Risk Appetite Statement and the values
outlined in our corporate strategy. Each
of the evoke corporate values have been
aligned with our risk approach, ensuring
they are embedded throughout the
organisations risk culture.
We are proud of our values, which
inherently shape our risk culture and
contribute to our risk culture principles.
Striving to ensure these risk values are
embedded throughout our Company risk
culture remains a priority. This strong risk
culture has led to tangible outcomes and
observable benefits, such as improved risk
identification and mitigation, enhanced
decision-making processes, and increased
resilience to changing risk landscapes. In
2024 we provided enhanced risk training
and tailored workshops to all colleagues,
supporting our continual improvement of
risk awareness. These benefits empower
and encourage all our colleagues to
identify and mitigate threats, explore
opportunities, and achieve the Company’s
mission as one team.
Risk management methodology
Our risk management methodologies
draw from a range of industry best-
practice and established guidance,
including the Institute of Risk Management,
ISO 31000, and Committee of Sponsoring
Organiations, COSO framework, to provide
robust and comprehensive coverage
of risks from identification through to
monitoring.
In 2024, we enhanced our risk
management methodologies further by
extending the use of our established risk
methodologies and applying these to risk
opportunities. This supported our Value
Creation Plan by utilising the same rigorous
process used to treat threats and using that
to consider how uncertainties and changes
to our business environment can be used as
opportunities to raise our game and drive
improved experiences for our customers
and value for our stakeholders.
Business continuity
We operate a Business Continuity
Management System (BCMS) which covers
all global offices and locations where it
is deemed to be beneficial in supporting
our business, our customers, and our
colleagues or is a regulatory requirement.
The programme is aligned to the principles
of ISO 22301:2019.
The firm operates a mixed work area
recovery strategy, which includes work
transfer, work from home and standing
down of non-critical activities.
The BCMS is supported by a Group-wide
Business Continuity Policy and a Group-
wide Major Incident Management
(MIM) Framework.
MIM is used to support any unplanned
events which have the potential to, or
cause actual major disruption to the
business. The MIM process is subject to
regular review and testing and was most
recently invoked to successfully manage
any operational impacts arising from the
outbreak of war in Israel, where we have
a large local office, in October 2023.
Emerging risks
Emerging risks are new and evolving
threats that can significantly impact
business operations. These risks, often
external and uncertain, stem from changes
in the markets where the Company
operates. The Group proactively manages
these risks to mitigate their impact on
strategic goals.
Examples include global economic
shifts, rising geopolitical instability, the
ongoing war in Ukraine, technological
advancements like AI, climate change,
cybersecurity threats, and supply
chain disruptions.
3. Respond: Following the risk assessment, we then
need to develop strategies or responses to manage
the risks effectively. This stage includes selecting
appropriate actions, based on their prioritisation
and impact assessment. Controls implemented
to treat a risk are considered on the basis of both
design and performance effectiveness and are
regularly assessed through control testing to ensure
that the risk response is effective and appropriate.
4. Monitor: This stage focuses on continuously
monitoring risk factors, tracking the effectiveness
of risk responses and adjusting strategies as
needed to ensure ongoing risk management
and mitigation. We utilise metrics such as Key Risk
Indicators and other performance management
activity, reported regularly through the risk
governance structures from local levels, through
to the Executive Committee and Board, based
on severity. If there are any material changes
to the performance of a given risk, then this
will trigger further risk activity. Our regulatory
assurance team provides additional second line
of defence oversight, which provides continuous
monitoring and testing through target reviews.
2. Assess: The assessment stage involves analysing
and evaluating these risks considering both their
likelihood of occurrence and the potential impact
they might have on the organisation using an
enhanced risk assessment matrix. In this step, we
calculate the inherent risk and assess any existing
controls to arrive at a residual risk rating, which is then
calibrated against our Board-level risk appetite. This
step helps prioritise risks based on their significance.
1. Identify: The initial stage involves identifying and
recognising risks that could impact our objectives.
This phase requires comprehensive examination
of potential events, their causes and potential
consequences, whether they are opportunities
(upside risks) or threats (downside risks). This includes
Business as Usual risk management through risk
register activities and key risk indicator breaches
as well as ad hoc risk incident management.
1
Identify
3
Respond
2
Assess
4
Monitor
evoke plc Annual Report & Accounts 2024
52
Principal risks and uncertainties
The principal risks and uncertainties that
are considered to have a potentially
material impact on the Group’s strategic
objectives are set out on the following
pages, along with more detailed
commentary and a summary on how
the Group mitigates these risks in the
context of our Board Risk Appetite. This
list is not exhaustive but encompasses
management’s assessment of those risks
which require considered response at
this time.
Links to strategic outcomes
1. Drive profitable and sustainable
revenue growth
2. Improve profitability and efficiency
through operating leverage
3. Deleverage through disciplined
capital allocation
Risk
category
Risk
summary
Summary Accountable
executive
Strategy
link
Impact Risk trend
Strategic
risks
Strategic
execution
Strategic execution risk refers to potential for
failure or underperformance in implementing
evoke’s strategic plans or initiatives.
Chief Strategy
Officer
1, 2, 3 Major Stable
risk
ESG The risk that the business does not
meet its environmental, sustainability or
governance objectives.
Chief Strategy
Officer
1, 2
Moderate Stable
risk
Financial
risks
Market The risk that changes in financial market
prices, interest rates, exchange rates,
and market volatilities lead to issues with
suppliers and lenders, increased costs, and
reduced profitability.
Chief Financial
Officer
2, 3 Major Stable
risk
Liquidity
& leverage
The risk that the business is unable to meet its
immediate and future cash flow obligations,
coupled with the risk arising from excessive debt
or leverage in the capital structure. This dual risk
can hinder evoke’s ability to access necessary
capital for growth and strategic execution.
Chief Financial
Officer
1, 2, 3
Major Stable
risk
Operational
risks
People The risk that the business fails to retain key
colleagues or recruit sufficient experienced
employees to achieve its Value Creation Plan.
Chief People
Officer
1, 2 Moderate Stable
risk
Third-party The risk of potential threats and vulnerabilities
arising from the involvement of external
parties, such as vendors, supplies, contractors,
and partners.
Chief Financial
Officer
1, 2
Major Stable
risk
Information
security
The risk of potential threats and vulnerabilities that
can compromise the confidentiality, integrity,
and availability of the business information assets.
It involves the unauthorised access, disclosure,
alteration, destruction, or disruption of sensitive
information including data, systems, networks,
and applications.
Chief
Information
Technology
Officer
1, 2
Major Stable
risk
Product &
technology
The risk of material adverse outcomes in
development, production, or distribution of
products and content, alongside vulnerabilities in
using, deploying, and managing technology.
Chief
Information
Technology
Officer
1, 2
Major Stable
risk
Regulatory &
compliance
risks
Regulatory
& comp-
liance
The risk of potential failure to adhere to relevant
laws, regulations and industry standards including
safer gambling practices and tax regulations.
Such non-compliance could materially affect
the Company’s offering, financial performance,
and legal and regulatory position.
Chief Risk
Officer
1, 2 Major Stable
risk
Anti-Money
Laundering
(AML)
The risk of not meeting the regulatory
requirements in relation to AML and Counter
Terrorist financing. Online platforms can be
attractive targets for criminals to launder illicit
funds by depositing and withdrawing large sums
in singular/multiple transactions.
Chief Risk
Officer
1
Moderate Decreasing
risk
Key
Impact
Negligible
Minor
Moderate
Major
Critical
Trend
Increasing
risk
Stable
risk
Decreasing
risk
evoke plc Annual Report & Accounts 2024
53
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Risk Management continued
Strategic execution risks
The Group’s Value Creation Plan (VCP) is fundamental
to driving shareholder value and maintaining market
confidence. Successful execution of strategic initiatives and
clear alignment of business decisions with the VCP are critical
to achieving our strategic objectives and ensuring long-
term sustainability.
The current business environment demands a delicate balance
between addressing immediate operational challenges and
implementing long-term strategic transformation. This complex
landscape is further complicated by evolving regulatory
requirements and the need to maintain operational excellence
while undertaking significant organisational change.
Poor execution of the VCP could result in multiple adverse
impacts, including share price underperformance, loss of
stakeholder confidence, and employee disengagement.
Resource constraints, coupled with competing
priorities between regulatory compliance projects
and strategic initiatives, pose significant challenges to
successful implementation.
How we manage and mitigate the risk
The business has established a strong governance framework
to ensure the effective execution of its strategic initiatives,
minimising risks and driving alignment with its long-term
objectives. Central to this is the One Company programme
governance, which fosters collaboration and oversight across
the organisation. Regular progress reviews of VCP initiatives
are conducted to monitor performance, address challenges,
and ensure timely delivery. Clear communication of the
strategy across the organisation ensures that all employees
are aligned with the business’s goals, while transparent
updates on transformation benefits and progress help
maintain engagement and trust among stakeholders.
To enhance accountability, clear KPIs are defined for each
strategic element, ensuring measurable progress and
ownership at all levels. Regular employee feedback sessions
are also conducted to gather insights, address concerns,
and promote a culture of continuous improvement. Agreed
budgets, managed by the Strategic Initiative (SI) Executive
Committee sponsor, ensure that the necessary resources are
available to deliver on strategic plans effectively. Additionally,
strong governance mechanisms, including regular Steering
Committees (steercos), are in place to identify and escalate
potential delays, enabling timely corrective actions.
This comprehensive approach ensures that strategic
execution risks are proactively managed, allowing the
business to deliver on its commitments while maintaining
operational excellence and stakeholder confidence.
ESG risks
The Group faces significant Environmental, Social, and
Governance (ESG) risks, which include challenges such as
player safety and climate change. Climate-related risks, in
particular, present unique challenges due to their non-linear
nature, and the complexity of forecasting. A critical aspect of
this risk lies in the Group’s supply chain, as 95% of its emissions
are Scope 3 emissions. We continue to engage with our supply
chain to better understand their climate strategies, targets
and transition plans in order to ensure alignment with our
own goals.
We aim to ensure we are a sustainable business with improving
ESG ratings to enhance our ability to raise capital, secure
investment, and enhance our valuation multiple. Lower ratings
from key agencies could increase the cost of capital and limit
the Group’s valuation, while also damaging its reputation in
the market.
How we manage and mitigate the risk
The Group has implemented a robust framework of policies,
procedures, and controls to mitigate ESG risks and align with
its sustainability objectives. ESG has also been included as
a strategic initiative in the VCP, ensuring extra investment
and the embedding of sustainability across the Group. ESG
practices are fully integrated into the business strategy,
supported by Executive Committee sponsorship and overseen
by a dedicated Board-level ESG Committee. This governance
structure ensures that ESG considerations are embedded
across all aspects of the Group’s operations and decision-
making processes.
To monitor environmental impact, the Group conducts
annual data collection through its carbon collection partner
focusing on Scope 3 emissions. While data gaps currently
limit more frequent reporting, quarterly emissions tracking is
produced by procurement to monitor year-on-year progress.
Additionally, a monthly Emissions Working Group, comprising
Procurement, Retail, ESG, and Tech teams, drives emissions
reduction initiatives across the business. These efforts are
complemented by an annual ESG Rating Review, which
includes competitor benchmarking and sector analysis to
evaluate performance against key ratings agencies.
The Group has also established a structured process for ESG
data collection and reporting, ensuring transparency and
identifying progress or areas for improvement. A dedicated
ESG Reporting role has been created to oversee reporting
processes and analyse emerging ESG requirements, ensuring
compliance with evolving standards. Through its Players,
People, Planet strategy, the Group continues to drive
proactive improvements, demonstrating annual progress
to ratings agencies and reinforcing its commitment to
sustainability and corporate responsibility.
Key
Impact
Negligible
Minor
Moderate
Major
Critical
Trend
Increasing risk
Stable risk
Decreasing risk
Accountable
executive
Chief Strategy
Officer
Impact
Major
Risk trend
Stable
risk
Accountable
executive
Chief Strategy
Officer
Impact
Moderate
Risk trend
Stable
risk
evoke plc Annual Report & Accounts 2024
54
Market risks
The Group is exposed to market risks, including fluctuations
in foreign exchange (FX) rates and interest rates, which
can impact profitability, cash flow, and financial stability. A
substantial portion of the Group’s deposits and revenues are
generated in GBP, EUR, and other currencies, while operating
expenses are primarily incurred in GBP, EUR, ILS, and RON,
with additional exposure to SEK and PLN. This mismatch
between revenue and expense currencies, combined with
debt servicing costs denominated in USD and EUR, creates
vulnerabilities to adverse FX rate movements.
The Group is also exposed to interest rate risks and has
implemented hedging strategies that have secured the
majority of its interest costs at fixed rates for the next two years.
While this provides some stability, movements in market interest
rates could still result in higher borrowing costs. Conversely,
the Group also faces the risk of missing opportunities to lock in
lower interest rates if too much of its debt remains fixed. These
fluctuations in interest rates could divert financial resources
away from critical areas such as growth initiatives, marketing,
and the development of new products and projects,
ultimately impacting the Group’s ability to execute its
strategic objectives.
These market risks, driven by FX and interest rate volatility,
underscore the challenges of managing a global financial
profile and maintaining financial resilience in a dynamic
economic environment.
How we manage and mitigate the risk
The Group has implemented a range of measures to mitigate
market risks associated with FX and interest rate fluctuations,
ensuring alignment with its financial strategy and operational
needs. Currently, a significant proportion of the Group’s debt is
denominated in GBP, aligning with the currency composition
of the Group’s earnings and reducing exposure to FX volatility.
Additionally, cross-currency interest rate swaps are in place
to hedge against FX risks, further stabilising the Group’s
financial position.
To address interest rate risks, the Group adheres to its treasury
policy, which stipulates that a minimum of 50% of debt should
be at fixed rates, with a target of 70%. This policy provides
a structured approach to managing interest rate exposure
while allowing flexibility to adapt to market conditions.
Debt maturity timelines are carefully managed to provide
opportunities to take advantage of potentially lower market
rates, ensuring the Group can optimise its borrowing costs.
These measures, combined with ongoing monitoring and
strategic adjustments, enable the Group to effectively
mitigate market risks, ensuring financial stability and resilience
in the face of FX and interest rate volatility.
Liquidity & debt/leverage risks
Liquidity risk arises from the possibility that the Group may
have insufficient funds to settle its liabilities as they fall due.
While the Group generates strong operating cash flows and
maintains sufficient cash balances to meet anticipated
working capital requirements, there is a risk that external
shocks, underperformance, or the maturity of bank facilities
could result in insufficient liquidity to service debts, pay
suppliers or cover significant obligations, such as UK gaming
tax payments. Such scenarios could lead to default on debt
payments, acceleration of Group debt repayments, and
additional penalties or costs, further straining the Group’s
financial position.
Debt and leverage risks also pose significant challenges.
The Group’s leverage could fail to meet its stated strategic
leverage targets due to earnings underperformance or FX
rate shocks. This could result in a default on bank covenants,
triggering the acceleration of debt repayments and
damaging the Group’s market reputation. Furthermore, a
significant decline in credit ratings or a downgrade in the debt
capital markets could restrict the Group’s ability to raise funds
to support growth, execute strategic initiatives, or capitalise
on new opportunities. These risks highlight the importance of
maintaining financial flexibility and access to capital to sustain
operations and drive future growth.
How we manage and mitigate the risk
The Group actively manages liquidity and debt risks through
rigorous cash flow forecasting, disciplined capital allocation,
and proactive debt management strategies. Leverage is
monitored on a regular basis to ensure alignment with the
Group’s financial targets and banking covenants. Cash flow
is forecasted daily, monthly, and annually, providing a clear
view of liquidity needs and enabling timely decision-making.
To further support liquidity, the Group maintains a £150m
Revolving Credit Facility (RCF), which is specifically sized to
accommodate planned working capital volatility, potential
growth plans, and strategic initiatives.
Reducing leverage remains a key priority, with a strong focus
on cash generation and debt reduction. This includes the
suspension of dividends until leverage is reduced to below
, reflecting a disciplined approach to capital allocation.
Management also conducts regular stress tests and reverse
stress tests to identify potential conditions that could
compromise liquidity. Based on these assessments, plans
are developed and actions implemented to conserve or
generate cash, mitigating the risk of adverse scenarios.
The Group’s proactive approach to liquidity management
ensures it has the flexibility to meet its obligations, support
growth, and navigate potential external shocks. By
maintaining robust forecasting processes, leveraging its RCF
facilities, and prioritising debt reduction, the Group is well-
positioned to manage liquidity and debt risks effectively while
continuing to deliver on its strategic objectives.
Accountable
executive
Chief Financial
Officer
Impact
Major
Risk trend
Stable
risk
Accountable
executive
Chief Financial
Officer
Impact
Major
Risk trend
Stable
risk
evoke plc Annual Report & Accounts 2024
55
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Risk Management continued
People risks
The Group’s colleagues are essential to its operational
success and strategic objectives, but it faces risks related
to retention of senior leadership roles and engagement
as a whole. Overall Company attrition has been steadily
decreasing throughout 2024, which is partially attributed to
the lack of movement in the jobs market and static economic
environment is a factor. At the same time, the high number of
redundancies in 2024 and the requirement to pivot to a new
strategy and way of working have impacted engagement
scores. Fewer colleagues are actively leaving the business but
colleagues are not feeling fully engaged, the result of which
can lead to a decrease in productivity.
These risks threaten the Group’s ability to maintain a
skilled, motivated, and engaged workforce, impacting
operational efficiency, financial performance, and long-term
strategic goals.
How we manage and mitigate the risk
The Group closely monitors engagement scores, and regularly
runs listening sessions in local offices, or virtually, to understand
the experiences of our colleagues. This is managed formally
through the Retail Colleague Forum for Retail employees.
After noting a decrease in engagement across the non-
Retail population at the mid-year, a clear engagement
plan was put in place with accountability at Executive
level to address engagement challenges, with business unit
specific actions plans created to collaboratively commit
to change. The Group implemented enhanced processes
for performance management, training programmes,
and career action plans to ensure employees remain
motivated and productive. Compliance and governance
frameworks, such as mandatory training and oversight
committees, ensure operational and regulatory standards are
continuously upheld.
To mitigate the risk of leadership attrition reaching the point
of operational disruption, a specific set of listening and
engagement sessions were put in place, whereby confidential
‘stay’ meetings were offered to every senior leader, and
anonymous feedback was played back to the Executive
team. This resulted in a set of actions to drive senior leadership
engagement in Q3, and by the end of 2024 we experienced
the highest senior leadership engagement scores on record.
Third-party risks
The Group relies heavily on third-party suppliers to deliver a
number of critical services, including technology, payment
processing, marketing, gaming products, sports content,
and media. Effective management of these relationships
is essential to achieving strategic objectives and ensuring
operational continuity. Failures or disruptions in supplier
services, such as outages, insolvency, or non-compliance,
could lead to significant operational, financial, and
reputational impacts. Additionally, supplier-side compliance
failures, such as breaches of GDPR or regulatory licences,
could result in fines, legal claims, and reputational damage.
The Group also faces risks related to strategic partnerships,
such as B2B gambling services in the United States, where
meeting contractual obligations and maintaining compliance
are critical to long-term growth. Specific risks include service
outages from key providers, which could disrupt betting
markets, customer experience, and revenue streams.
How we manage and mitigate the risk
The Group mitigates third-party risks through a comprehensive
framework of control measures. Selected key suppliers
are managed through established supplier relationship
management practices, including ensuring contracts with
robust safeguards, commercial & performance reviews,
contingency plans and insurance coverage. evoke conducts
financial and risk assessments when onboarding and during
the supplier relationship lifecycle, ensuring suppliers are
financially stable and operationally reliable. For relevant
suppliers, periodic checks, such as licence validations for
PSPs and SLA monitoring, are also conducted to ensure
compliance and service continuity.
Ongoing monitoring systems are in place to detect outages
or disruptions in real time, with automated mechanisms to
prevent further impact, such as halting bets during system
failures. Incident escalation processes and corrective
actions help ensure swift resolution of issues. These measures,
combined with supplier oversight, strong contractual
clauses, and third-party risk assessments by InfoSec and Data
Protection teams, ensure the Group maintains operational
resilience and mitigates risks associated with third-
party dependencies.
Accountable
executive
Chief People
Officer
Impact
Moderate
Risk trend
Stable
risk
Accountable
executive
Chief Financial
Officer
Impact
Major
Risk trend
Stable
risk
Key
Impact
Negligible
Minor
Moderate
Major
Critical
Trend
Increasing risk
Stable risk
Decreasing risk
evoke plc Annual Report & Accounts 2024
56
Information security risks
The Group faces significant information security risks, including
cyber-attacks such as Distributed Denial of Service (DDoS),
phishing, malware, and unauthorised access to sensitive
systems or data. These risks extend to the potential theft,
misuse, or exposure of customer and business data by
both internal and external entities, as well as vulnerabilities
introduced through manual processes, misconfigurations,
or inadequate security controls. Such incidents could result
in regulatory fines, reputational damage, loss of customer
trust, and operational disruptions. Additionally, the Group is
exposed to risks from third-party vendors with weak security
postures, legacy systems that lack proper patching, and
inconsistent access management practices, which could lead
to data breaches, fraud, or system compromise.
The loss of availability of critical technology systems, whether
due to cyber-attacks, insider threats, or physical disasters,
could disrupt operations, cause revenue loss, and lead to
breaches of regulatory obligations. Vulnerabilities in the
Group’s internal network, cloud systems, or CI/CD pipelines
could expose sensitive information or allow attackers to
exploit production systems. These risks are compounded
by the increasing sophistication of external attacks, such as
automated credential attacks, which can overwhelm public-
facing services and degrade customer experience.
How we manage and mitigate the risk
To mitigate risks to our business and technology infrastructure,
the Group employs a comprehensive set of measures, these
include robust access management processes. Employee
clearance and deactivation processes for leavers are in place
to prevent unauthorised access. Multi-factor authentication
(MFA) is implemented for key systems, and permissions are
regularly reviewed to ensure compliance with the principle of
least privilege.
The Group leverages advanced security measures, including
anti-DDoS services, encryption of key data stores, and
automated vulnerability scans and patching. Security
monitoring tools, combined with network segmentation
and secure remote access solutions, help detect and
respond to threats. Disaster recovery and business continuity
processes are regularly tested and enhanced, with daily
backups and cloud-based ERP systems ensuring resilience.
Dual authorisation for payments, combined with strong
authentication methods (e.g. 2FA, physical tokens), mitigates
financial risks.
To address third-party risks, the Group enforces contractual
controls, performs regular security reviews, and educates
stakeholders on ISO 27001 governance. Data loss
prevention (DLP) controls, secure development practices,
and application security tooling are applied to protect
sensitive information. Security education programmes and
predefined action plans for incidents further strengthen the
Groups defences.
Accountable
executive
Chief Information
Technology Officer
Impact
Major
Risk trend
Stable
risk
Product & technology risks
As a company, we acknowledge the critical importance of
innovation and digital transformation in driving growth and
maintaining competitiveness. However, we recognise that
these initiatives come with inherent risks, particularly as we
consolidate multiple systems and pursue the development
of a unified, scalable global technology platform. This
transformation introduces short-term complexities and
challenges, including potential operational disruptions, system
failures, and resource constraints.
The causes of these risks include the complexity of integrating
legacy systems, dependencies on third-party suppliers, and
the fast-paced nature of technological advancements.
Additionally, the reliance on outdated systems, and
the need to modernise our applications further amplify
these challenges. The rapid scaling of automation also
contributes to the potential for errors, inefficiencies, and
operational disruptions.
Operational disruptions, such as unplanned outages or
system downtimes, can hinder critical business activities,
disrupt customer experiences, and lead to financial losses.
Legacy system dependencies increase the likelihood of data
loss, inefficiencies, and challenges in maintaining business
continuity. Poor implementation of new features, outdated
applications, or inadequate product communication can
negatively affect customer satisfaction, retention, and
acquisition. Failures in regulatory APIs, governance gaps,
or delays in adapting to regulatory changes can result in
operational halts, legal scrutiny, and reputational damage.
Scalability and capacity constraints, driven by high
demand on systems and resource limitations, can result in
performance degradation, outages, and delays in delivering
critical projects.
How we manage and mitigate the risk
Our Product & Technology teams prioritise compliance-driven
initiatives to ensure we consistently meet regulatory objectives
while delivering exceptional customer experiences aligned
with our Group Customer Value Proposition.
Accountable
executive
Chief Information
Technology Officer
Impact
Major
Risk trend
Stable
risk
Information security risks continued
Ongoing initiatives include migrating legacy systems to
centralised platforms, enhancing logging and monitoring
capabilities, and improving patch management
policies. Future plans focus on expanding access reviews,
implementing a centralised asset management system,
and upgrading security controls in critical projects and
cloud architectures. These measures collectively enhance
the Group’s ability to prevent, detect, and respond to risks,
ensuring compliance with regulatory requirements and
safeguarding customer and business data.
evoke plc Annual Report & Accounts 2024
57
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Risk Management continued
Regulatory & compliance risks
Compliance with regulatory requirements is critical to
maintaining the Group’s licences, protecting customers, and
ensuring business continuity. With the majority of revenue
generated from licensed jurisdictions and an increasing
number of countries introducing regulations, the importance
of adhering to these requirements continues to grow.
The complexity of the regulatory landscape, including
jurisdictional nuances, evolving requirements, and
heightened scrutiny, poses significant risks. These include the
potential for financial penalties, reputational damage, and
operational disruptions.
The risk of non-compliance extends to areas such as
inadequate data governance, failure to meet reporting
deadlines, and breaches of safer gambling or marketing
regulations. Additionally, changes in legislation, such as
amendments to the UK Gambling Act or new jurisdictional
requirements, could restrict product offerings, impose stricter
customer checks, or limit marketing activities, leading to
reduced revenue, and customer attrition.
Reputational damage is a critical concern, as regulatory
breaches can erode customer trust and stakeholder
confidence. High-profile fines or licence suspensions could
also attract negative media attention, further impacting the
Group’s standing in the market.
Accountable
executive
Chief Risk
Officer
Impact
Major
Risk trend
Stable
risk
Key
Impact
Negligible
Minor
Moderate
Major
Critical
Trend
Increasing risk
Stable risk
Decreasing risk
Product & technology risks continued
To manage and mitigate risks effectively, we focus on
ongoing monitoring of critical systems, phased rollouts of
new features, and scaling infrastructure to handle increased
demand during major events. Automated processes enhance
operational efficiency and reduce manual dependencies.
Governance frameworks, including formal reviews, consistent
testing, and data reconciliation during migrations, ensure
system integrity and accuracy.
We address risks as they arise through monitoring alerts,
escalation processes, and incident management. Regular
performance tracking, incident reviews, and post-mortem
documentation drive continuous improvement. Dedicated
project teams and steering committees oversee critical
initiatives, ensuring risks are identified and mitigated
throughout the project lifecycle. For legacy systems
or outdated technologies, targeted solutions, such as
issuing specific product versions or incentivising upgrades,
minimise impact.
Scalability and resilience are supported by automated
systems like AWS auto-scaling, failover plans, alternative
site arrangements, and remote work capabilities, ensuring
business continuity during disruptions.
Progress is tracked through rigorous quarterly planning and
prioritisation, with key initiatives aligned to strategic objectives.
By combining robust governance, proactive risk management,
and a focus on compliance and customer experience, we
deliver world-class betting and gaming experiences while
safeguarding the long-term sustainability of our business.
evoke plc Annual Report & Accounts 2024
58
Anti-money laundering risks
Ensuring compliance with Anti-Money Laundering (AML)
and Counter-Terrorist Financing (CTF) regulations is critical to
maintaining our licences and protecting the business from
financial crime. The nature of online gambling, as highlighted
by the EU Supranational Risk Assessment 2022, presents a
very high risk for money laundering and terrorist financing in
the absence of effective controls. This risk is exacerbated by
the complexity of jurisdictional regulations, evolving criminal
techniques, and inconsistencies in processes and systems
across brands.
Accountable
executive
Chief Risk
Officer
Impact
Moderate
Risk trend
Decreasing
risk
Regulatory & compliance risks continued
The growing complexity of the Group’s regulatory footprint,
legacy systems, and operational challenges, increases
the likelihood of non-compliance. This risk is amplified by
jurisdictional differences, frequent regulatory changes, and
the need for robust relationships with regulators to navigate
these challenges effectively.
How we manage and mitigate the risk
We manage regulatory and compliance risks through a
structured and proactive approach that combines robust
governance, continuous monitoring, and the integration
of systems and processes. Our compliance framework is
designed to ensure adherence to legal and regulatory
requirements across all jurisdictions in which we operate, while
also addressing the complexities of evolving regulations and
heightened scrutiny from regulators.
To remain aligned with regulatory expectations, we routinely
consult with external advisers in key jurisdictions, ensuring
we are informed of any changes in laws or regulations that
may impact our operations. This is supported by regular
engagement with regulators, either directly or through local
representatives, to stay updated on technical standards,
regulatory developments, and expectations. These
interactions enable us to adapt our operations and services
promptly to meet compliance requirements.
We also prioritise employee training and awareness, with
mandatory training programmes and regular updates to
ensure all colleagues understand their compliance obligations.
This is complemented by governance frameworks, such as
Compliance Committees and oversight mechanisms, which
provide a structured approach to managing compliance risks
and ensuring alignment with business objectives.
In addition, we leverage technology to support compliance
with safer gambling regulations and data protection
requirements. Systems are configured to enforce regulatory
controls, such as stake limits and self-exclusion measures, while
our data protection framework is overseen by a dedicated
Group Data Protection Officer. This ensures compliance
with privacy regulations and safeguards customer and
employee data.
By integrating governance, technology, and continuous
monitoring, we maintain a comprehensive compliance
framework that mitigates risks, ensures regulatory adherence,
and supports the sustainable growth of the business.
Anti-money laundering risk continued
Key risks include failures in customer due diligence (CDD),
inadequate monitoring of transactions, ineffective reporting
mechanisms, and gaps in staff training and competence.
Jurisdictional nuances, such as differing thresholds and
regulatory requirements, create further challenges in aligning
policies and processes, potentially leading to operational
inefficiencies and regulatory breaches.
The potential impacts of these risks are severe, including
regulatory sanctions, significant financial penalties, licence
suspensions or revocations, and legal action against the
Company or its executives. Reputational damage is also
a critical concern, as regulatory failings can erode trust
with customers, stakeholders, and regulators. These risks
underscore the importance of maintaining robust governance
and oversight to mitigate the threat of financial crime and
ensure compliance with AML regulations.
How we manage and mitigate the risk
evoke plc prohibits establishing or maintaining relationships
with individuals or entities appearing on relevant sanctions
lists or prohibited by applicable law or regulation. To mitigate
the risks of financial crime, we maintain a comprehensive
anti-financial crime compliance framework, supported by
dedicated resources, robust governance, and a combination
of systems, processes, and oversight mechanisms.
Two dedicated Money Laundering Reporting Officers (MLROs)
oversee AML and CTF compliance across the Group – one
for the UK and another for international jurisdictions. They are
supported by dedicated teams that manage jurisdiction-
specific risks and address regulatory developments. Regular
meetings of the Group Financial Crime Committee are
conducted to discuss jurisdictional concerns, with escalation
to the respective Compliance Committees and the Executive
Risk & Sustainability Committee as necessary. An AML
Scorecard monitors performance against agreed metrics,
with a phased rollout across jurisdictions based on risk.
Additionally, a jurisdictional policy framework is maintained,
with ongoing reviews and updates to ensure alignment with
regulatory requirements.
We utilise advanced systems for Politically Exposed Persons
(PEP) and sanctions screening, supported by clear procedural
documentation for PEP case reviews and monthly quality
assurance checks. Suspicious activity is managed through a
structured reporting process, with a SAR dashboard in place
to ensure timely and accurate reporting.
Automated thresholds are in place to monitor customer
activity, such as net losses, and technical controls trigger
CDD checks at regulatory thresholds. Governance processes
ensure that AML-related policies and procedures are
reviewed, approved, and updated regularly, with oversight
from key stakeholders. The Compliance Assurance team
conducts thematic reviews of high-risk areas to identify and
address potential gaps.
Our AML compliance programme is further supported by
regular horizon scanning to identify emerging risks and
regulatory developments, as well as strong collaboration
between AML and international compliance teams to share
findings and best practices. These measures, combined with
ongoing staff training and independent internal audits, ensure
that our controls remain effective, responsive, and aligned
with regulatory expectations.
evoke plc Annual Report & Accounts 2024
59
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Viability Statement
In accordance with provision 31
of the UK Corporate Governance
2018 (the Code), the Group has
assessed their prospects over
a longer period than the 12
months required by the Going
Concern assessment.
The Directors confirm that they have a
reasonable expectation that the Group will
continue to operate and meet its liabilities
as they fall due, over a three-year period to
December 2027. In making this statement,
the Board has assessed the Company’s
current position, its prospects and its
strategy, as well as performed a robust
assessment of the principal risks facing
the Company both individually and in
aggregate, including those risks that could
potentially threaten the Groups business
model, future performance, solvency
or liquidity.
The nature of the risks and opportunities
faced by the Group (in particular, the
actual or possible impact of future fiscal
and regulatory changes, regulatory actions
and the pace of technological change)
limits the Directors’ ability to make reliable
longer-term predictions. Accordingly, the
Board has agreed to maintain a three-year
horizon to allow for a greater degree of
certainty in its assumptions.
The Directors’ assessment includes a
financial review, which is derived from
the Group’s detailed bottom-up budget
for 2025 and from the medium-term
Group’s indicative forecast growth rates
for 2026 and 2027, being the most recent
Board-approved forecasts. It identifies the
expected cash flows, net debt headroom
and funding covenant compliance
throughout the three years under review.
With respect to the period assessed, the
Directors have considered:
The Group’s resilience to threats to its
viability in a broad range of severe but
plausible scenarios; and
Both qualitative and quantitative
analyses, including the combined
impact of the crystallisation of multiple
risks simultaneously, which the Directors
consider sufficiently robust to make a
sound statement.
That the Group will be able to refinance
debt within the three-year horizon of
the assessment.
The principal risks facing the Group, and
how the Group addresses such risks, are
described in this Strategic Report, and the
key risks are summarised in the section
‘Principal risks and uncertainties’ which
can be found on pages 53 to 59. The most
relevant of these risks to the viability of the
Group were considered to be:
Changing regulation in Online, and
specifically: the impact of a potential
introduction of affordability measures
in the UK; a maximum stake on online
slot machines in the UK; the impact
of potential new regulations in the
European countries in which we operate;
the impact of any breach of licence
conditions or that underlying contracts
in question are null and void given local
licensing regimes;
Reputational impact and fines from
regulators if we have a breach in our
compliance procedures that results
in a failure to meet the expectations
of regulators, our shareholders and
broader stakeholders;
A major cyber-attack and/or data
protection violation, resulting in the loss
of availability of our online offering,
reputational damage and fines for
breach of GDPR regulations;
Delivery and timing of the Group’s
return on marketing investment, resulting
in reduced revenues in the markets
targeted; and
The impact of increasing interest rates on
the Group’s floating rate debt.
Sensitivity analysis on these risks has been
undertaken to stress test the resilience of
the Group. The sensitivity analysis considers
all of the Group’s principal risks and models
the impact of those considered relevant
to the Group’s viability. This modelling
tests a number of the main assumptions
underlying the forecasts, as well as
effective mitigation that could occur to
avoid or reduce the impact or occurrence
of the risk. The mitigations identified by
the Group include but are not limited to
drawing down on the revolving credit
facility (£150m maturing January 2028, of
which £65m currently remains undrawn),
stopping or decreasing non-essential
capital investment and variable costs
including marketing spend.
Through this analysis, the Directors have
a reasonable expectation that no single
event or plausible combination of events
would be sufficient to impact its viability,
and even under the most severe but
plausible combination of events the Group
will be able to continue in operation and
meet its liabilities as they fall due over the
three-year period of assessment.
evoke plc Annual Report & Accounts 2024
60
evoke plc Annual Report & Accounts 2024
61
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Our Board
The focus of the Board in
2024 was the execution
of key strategic initiatives
to return to growth.
Following the significant
changes to the management
of the business in 2023, the
Board presided over the
execution of key strategic
initiatives to return the Group
to growth in 2024. The Board
believes the reformed
Executive Committee
reflects the correct balance
of expertise and skills to
successfully deliver on the
strategic objectives of the
business for long-term success.
1. Lord Jon Mendelsohn
Chair
Tenure: 4 years Age: 58
Experience: Lord Mendelsohn
was appointed as Non-
Executive Chair of the Board
in March 2021. He is an
experienced gambling sector
professional with more than
20 years’ industry experience
that includes co-founding
Oakvale Capital LLP, a leading
M&A and strategic advisory
boutique focusing on the
gaming, gambling and sports
sectors. He also serves as Senior
Adviser to Value Retail Plc and
RG Advisors.
Lord Mendelsohn was
appointed to be a Working
Peer in the House of Lords in
October 2013. He has served as
a Shadow Minister for Business,
International Trade, Innovation
and Industrial Strategy.
He formerly co-founded
a corporate and public
affairs consultancy and is an
investor in early stage and
growth companies.
Committees:
N
2. Anne de Kerckhove
Senior Independent
Non-Executive
Tenure: 7 years Age: 52
Experience: Anne was
appointed Senior Independent
Director in March 2021 and
Workforce Engagement
Designated Non-Executive in
July 2022.
Anne is Chair of Eagle Eye
Solutions Group Plc, a SaaS
company in loyalty and
promotions systems; Chair of
Moneyhub, a data company
in the fintech space; Chair
of the Pebble Group Plc, a
provider of products, services
and technology to the global
promotional products industry;
and a Non-Executive Director
of Blackbird plc, a cloud video
editing and publishing platform.
Previously, she was the CEO
of Freespee, Iron Capital
and the Managing Director
EMEA for Videology, Global
Director of Reed Elsevier,
and COO and International
Managing Director at Inspired
Gaming Group. Anne is an
angel investor and mentor
for early-stage start-ups and
entrepreneurial funds including
CRE and Daphni. She holds a
Bachelor of Commerce from
McGill University and an MBA
from INSEAD.
Committees:
N
R
E
3. Per Widerström
Chief Executive Officer
Tenure: 1 year Age: 59
Experience: Per was appointed
as the Group’s Chief Executive
Officer and joined the Board
from 16 October 2023.
Per has more than 18 years
of experience in the online
gaming industry, having most
recently held the position of
CEO at Fortuna Entertainment
Group, a market-leading omni-
channel betting and gaming
business across Central and
Eastern Europe, from 2014
to 2022.
Prior to Fortuna, Per held a
succession of senior roles
across leading online gaming
businesses from 2006 onwards,
including Managing Director of
Gala Interactive at Gala Coral
Group Plc, Chief Operating
Officer of PartyGaming plc,
Chief Integration Officer at
Bwin.Party Digital Entertainment
Plc, and group CEO and Chair
of the Board at Expekt.com.
Prior to joining the gaming
industry, Per held a range
of senior operational and
commercial roles at large
global organisations, including
A
N
R
E
G
C
1
2
3
4
5
6
7
8
9
Committee key
A
Audit & Risk Committee
N
Nominations Committee
R
Remuneration
Committee
E
ESG Committee
G
Gaming Compliance
Committee
C
Chair
evoke plc Annual Report & Accounts 2024
62
COO of Kyivstar, CEO of Telenor
Mobile Sweden, and Director,
Operational Marketing and
Business Development for The
Coca-Cola Nordic Services.
Per holds a Masters in
International Accounting and
Finance from the London
School of Economics.
4. Sean Wilkins
Chief Financial Officer
Tenure: 1 year Age: 55
Experience: Sean was
appointed as the Group’s Chief
Financial Officer and joined the
Board from 1 February 2024.
Sean has 18 years of
experience in CFO roles at both
private and public companies,
having most recently held
the position of Group CFO of
Superbet, a leading omni-
channel betting and gaming
business with operations
primarily across Romania,
Poland, Serbia and Belgium.
Prior to Superbet, Sean held
CFO roles at several consumer-
facing businesses including Big
Bus Tours, Domino’s Pizza Group
PLC, Tesco Malaysia, Tesco
Telecom, and O2 Asia.
Sean is a chartered
management accountant
and holds a Bachelors degree
in Philosophy, Politics and
Economics from Oxford University.
5. Mark Summerfield
Independent Non-Executive
Tenure: 6 years Age: 58
Experience: Mark was
appointed as Non-Executive
Director and Chair of the Audit
(now Audit & Risk) Committee
in September 2019.
Mark worked as a Chartered
Accountant for KPMG in the
UK and US for 29 years, 18 as
a partner. His roles included
Global Head of Gaming, UK
Head of Audit for Technology,
Media and Telecoms (TMT)
and UK Head of Assurance.
He has extensive knowledge
and experience in auditing,
financial reporting and
governance, as well as mergers
and acquisitions and capital
market transactions.
Mark spent most of his career
working for companies in the
TMT and leisure sectors and
built KPMG’s gaming practice,
working with a number of
online gaming operators. He
was also William Hill’s interim
CFO for 15 months from July
2016, helping set the Group’s
strategic direction and assisting
with its transformation and
technology programmes.
Committees:
A
E
G
6. Limor Ganot
Independent Non-Executive
Tenure: 5 years Age: 52
Experience: Limor was
appointed as a Non-Executive
Director of the Company in
August 2020. She is managing
partner of Gefen Capital, a
US-Israeli venture capital
fund that invests in disruptive
technologies; a board member
of Diners Club Israel; a member
of the management of the
Israeli friends of the Weizmann
Institute of Science, which
is one of the world’s leading
multidisciplinary basic research
institutions in the natural and
exact sciences; and former
co-CEO of Alon Blue Square
Israel. She is a certified public
accountant who started her
professional journey in the
corporate finance division
at KPMG and received
her Bachelor of Science in
Accounting and Economics
from Tel Aviv University.
Committees:
A
N
R
7. Andrea Gisle Joosen
Independent Non-Executive
Tenure: 3 years Age: 61
Experience: Andrea was
appointed as a Non-Executive
Director of the Company in
July 2022.
Andrea is a highly experienced
Non-Executive Director, having
held leadership positions
across multiple international
technology and consumer
industries companies.
Andrea currently is a Non-
Executive Director of Viaplay
Group AB, a public Swedish
premium TV subscription
company, Zühlke, a private Swiss
consultancy company, as well as
of Logent AB, a private logistics
services company and Stadium
AB, a family owned leading
sports retailer in Scandinavia.
Andrea previously chaired
Sweden-headquartered Acast
AB, Bilprovningen AB and
Charge Amps AB, and was a
Non-Executive Director at Currys
plc, Billerud AB, ICA Gruppen,
James Hardie Industries plc
and Mr Green & Co, the online
gaming business which was
acquired by William Hill plc in
2018. During her executive career,
Andrea has held numerous
leadership roles in the media and
technology sectors including as
CEO of Boxer TV Sweden and as
Managing Director of Nordics
for Panasonic, Chantelle Group
and Twentieth Century Fox.
Andrea has a BSc in Business
Administration and MSc in
International Marketing from
Copenhagen Business School.
She has also completed
Executive Education at
Harvard Business School in
both Effective Negotiations
and Audit Committees in a
New Era of Governance.
Committees:
A
R
8. Ori Shaked
Non-Executive
Tenure: 3 years Age: 41
Experience: Ori was appointed
to the Board in September 2022.
He is a gaming entrepreneur and
experienced game producer.
He was previously employed by
the Group until 2017 as a game
producer, online marketer and
business development manager.
Ori acts as an early-stage investor
in gaming and blockchain start-
up companies. He holds a BA in
Business Management from Tel
Aviv University.
Ori is not considered
independent following his
appointment by the Group’s
largest shareholder, Salix Trust
Company (BVI) Limited, in bare
trust on behalf of Dalia Shaked,
in line with its right to appoint a
non-executive director.
Committees:
N
E
G
9. Susan Standiford
Independent Non-Executive
Tenure: <1 year Age: 57
Experience: Susan was
appointed as a Non-Executive
Director of the Company from
1 November 2024.
Susan is currently an
Independent Non-Executive
Director and Chair of the
technology committee at Stibo
Software Group A/S, which
provides software solutions
for data management
and media and publishing
verticals, and a Non-Executive
Director at Didimo, a visual AI
company. She was previously
an Independent Non-Executive
and Chair of the technology
committee at SimCorp, a
Danish FinTech company.
Previously in her executive career
she has held several leadership
positions including Chief Product
and Technology Officer at
StepStone, Chief Technology
Officer at IKEA Retail, CTO and
COO at Zeal Network, and CTO
at RueLaLa. Susan brings 30 years
of product, technology and
managerial experience from
various industries at companies
such as Oracle, Disney, and
Travelocity. Susan is active
in the startup and scale up
communities as a mentor, adviser
and angel investor. She holds a
BA from the University of Illinois.
Committees:
A
Non-executive skills
and experience
Lord
Mendelsohn
Anne de
Kerckhove
Mark
Summerfield
Limor
Ganot
Andrea Gisle
Joosen
Ori
Shaked
Susan
Standiford
Finance, audit and risk management
Remuneration
Technology
M&A and capital markets
Gambling/gaming
Marketing/Branding
International business
Consumer services
evoke plc Annual Report & Accounts 2024
63
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Corporate Governance Report
Our commitment to corporate
governance is fundamental
to ensuring we operate in a
responsible and transparent
manner, delivering long-term
value to our stakeholders, including
our shareholders, employees,
customers, and the communities
in which we operate. Our
governance framework plays a
key role to ensure that our Group
is managed effectively, that the
Board has appropriate oversight
of strategic matters and to
facilitate an effective decision-
making process.
Although the Company is incorporated in
Gibraltar, the UK Corporate Governance
Code 2018 (the ‘Code’ or ‘UK Corporate
Governance Code’) applies pursuant
to the UK Listing Rules as the Company’s
Ordinary Shares are admitted to the UK
Official List and to trading on the London
Stock Exchange’s main market for listed
securities. The Company will adopt the
principles of the UK Corporate Governance
Code 2024 in 2025, with the first disclosures
on our compliance to be included in our
2025 Annual Report.
This statement also includes items required
by the UK Listing Rules and the Disclosure
Guidance and Transparency Rules,
including how the ‘Main Principles’ of the
UK Corporate Governance Code have
been applied.
As at 31 December 2024, the Company
fully complied with the provisions set out
in the Code.
Board leadership
The Board of Directors is responsible
for overseeing the management of
the Company and setting its strategic
direction. As at 31 December 2024, our
Board comprised seven Non-Executive
Directors and two Executive Directors, all of
whom have a range of relevant skills and
experience to benefit the Company and
discharge their duties effectively.
The Non-Executive Directors provide
independent judgement on issues of
strategy, performance and risk, and
provide constructive challenge to
the Executive Directors. The Executive
Directors are responsible for implementing
the Company’s strategy and delivering
its performance.
Director meeting attendance for year ended 31 December 2024
Board
Audit & Risk
Committee
Remuneration
Committee
Nominations
Committee
ESG
Committee
Gaming
Compliance
Committee
1
Total held in year 6 5 4 2 6 4
Lord Mendelsohn 6 2
Per Widerström 6
Sean Wilkins
2
5/5
Anne de Kerckhove 6 4 2 6
Mark Summerfield 6 5 5 4
Limor Ganot 6 5 4 2
Andrea Gisle Joosen 6 5 4
Susan Standiford
3
1/1
Ori Shaked 6 2 6 4
1. Michael Alonso is Chair of the Gaming Compliance Committee but is not a Board member.
2. Sean Wilkins joined the Board on 1 February 2024.
3. Susan Standiford joined the Board on 1 November 2024.
evoke plc Annual Report & Accounts 2024
64
Meetings and attendance
There are six regularly scheduled Board
meetings planned per year. However,
when urgent decision-making is required
between meetings on matters reserved
for the Board, there is a process in place to
facilitate discussion and decision-making.
The Directors regularly communicate and
exchange information irrespective of the
timing of meetings.
Set out below are details of the Directors’
attendance record at Board and
Committee meetings in 2024. All meetings
in 2024 were held in person in London.
The Chair has responsibility for ensuring
that agendas for Board meetings are
set in advance. Board papers are issued
to Directors sufficiently in advance of
meetings to facilitate both informed
debate and timely decisions. If a Director
is unable to attend a meeting, he or she
is given the opportunity to raise any issues
and give any comments to the Chair
in advance.
None of the Directors have raised any
concerns about the running of the
Company or a proposed action which
needed to be recorded in the Board
minutes of the Company or in a statement
to the Chair for circulation to the Board.
Meetings with Non-Executive Directors
At each Board meeting, the Chair
designates time for the Non-Executive
Directors to meet without the Executive
Directors being present.
The Non-Executive Directors also meet
once per year without the Chair present
in order to appraise the performance of
the Chair and take into account the views
of the Executive Directors. This process is
led by the Senior Independent Director
in accordance with the UK Corporate
Governance Code. This meeting took
place in March 2024.
Board responsibilities and procedures
The Directors consider it essential that
the Company should be both led and
controlled by an effective Board. The Board
focuses upon the Company’s long-term
objectives, strategic and policy issues.
It formally and transparently considers
the management of key risks facing the
Group, as well as determining the nature
and extent of significant risks it will take
in achieving its strategic objectives. It
maintains and reviews annually the
effectiveness of the Company’s risk
management and internal control systems.
The Board is responsible for acquisitions and
divestments, major capital expenditure
projects and considering the Company’s
budgets and dividend policy. The Board
also determines key appointments. The
Board receives regular updates on
shareholders’ views.
The Board has an established calendar
of business which covers the financial
calendar, strategic planning, annual
budgets and performance self-
assessments, as well as the conduct of
standing business. The calendar forms the
basis for effective integration of business
activities as between the Board and its
principal committees, which individually
consider their own operating frameworks
against the Board’s business programme.
The Board delegates certain matters to
its principal committees which provide
reports and make recommendations
to the Board. The terms of reference for
each committee are available on the
Company’s website.
Committee responsibilities
Audit & Risk Committee ESG Committee Remuneration Committee Nominations Committee
Gaming Compliance
Committee
Assists the Board
in discharging its
responsibilities
for the integrity of
the Company’s
financial statements,
risk management,
assessment of the
effectiveness of the
system of internal control
and the effectiveness
of internal and
external auditors.
Assists the Board in
defining and reviewing
the Company’s strategy
relating to ESG matters,
setting relevant KPIs,
developing ESG policies
and compliance
with legal and
regulatory requirements.
Determines the
Company’s policy on
the remuneration of
Executive Directors,
other members of the
Executive Committee
and the Chair of
the Board.
The Committee also
reviews workforce
policies and practices.
Assists the Board by
keeping the Board
composition under
review and makes
recommendations
in relation to Board
appointments. The
Committee also assists
the Board on issues
of Executive Director
succession planning,
conflicts of interest
and independence.
In accordance with
Nevada Gaming Control
Board requirements the
Committee is entrusted
with making sure that the
Group’s licensed gaming
activity is carried out with
honesty and integrity,
in accordance with
high moral, legal and
ethical standards, and
free from criminal and
corruptive elements.
Read more on
pages 74 to 79
Read more on
pages 72 and 73
Read more on
pages 80 to 93
Read more on
pages 70 and 71
Read more on
page 69
evoke plc Annual Report & Accounts 2024
65
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Corporate Governance Report continued
Board activities 2024
During 2024, the Board oversaw the
execution and delivery of the newly
defined strategic initiatives and Value
Creation Plan.
At every meeting the Board receives
and discusses updates from respective
Executive Committee members on
progress against strategy, financial
performance, operational matters and
compliance and regulation. In 2024
the Board spent a significant amount
of time considering the Group’s risk,
systems of internal control, and the Value
Creation Plan.
Also, at each meeting the Board undertook
the following:
scrutinised the operational performance
of the Group;
reviewed the Group’s risk management
and compliance processes;
received updates on our people
and culture;
monitored the Group’s safer
gambling activities;
received updates on shareholder
views; and
monitored regulatory developments.
In addition to the above, the Board also considered the following key activities.
January
Review of 888Africa corporate & strategic development.
Received updates on Risk and AML controls.
Received an update from Investor Relations on market feedback, and stakeholder engagement.
Deep-dive review of Value Creation Plan.
Review of strategic corporate development opportunities.
March
Deep-dive review of Value Creation Plan.
Reviewed corporate development opportunities and US B2B.
Reviewed, considered, and approved the Company’s corporate identity.
Approved the FY23 Annual Report and financial statements.
Received an update from Investor Relations.
Met with the new Executive Committee.
May
Deep-dive review and training concerning gambling harms.
Received an update from Investor Relations.
Received an update on the Value Creation Plan.
Deep dive into Customer Lifecycle Management.
Review of strategic corporate development opportunities.
Received an update from the Chief Commercial Officer.
Reviewed material contracts.
July
Received an update on H1 business performance.
Received an update on the Value Creation Plan.
Reviewed and later approved the proposed acquisition of Winner
Deep dive into Strategic Initiatives.
Received an update from the Chief Risk Officer.
Received an update on Cyber Security.
Reviewed the Regulatory and Public Affairs Plan.
Reviewed material contracts.
Approved updates to the Treasury Policy.
Received an update from Investor Relations.
evoke plc Annual Report & Accounts 2024
66
Division of responsibilities
Chair, Chief Executive Officer and
Senior Independent Director
There is a clear division of responsibilities
between the Chair and the CEO, which
the Board considers an important part of its
corporate governance. This is documented
and available on the Group’s website and
also includes the responsibilities of the
Senior Independent Director.
The role of the Senior Independent Director
is to provide a sounding board for the Chair,
to evaluate the Chair’s performance and
lead the Board’s succession planning, and
to serve as an intermediary for the other
Directors where necessary.
Following an extensive search, with the
assistance of executive search firm Riviera
Partners, Susan Standiford was appointed
as Independent Non-Executive Director
on 1 November 2024. The Nominations
Committee report is on pages 70 and 71.
Reserved powers and delegation
A schedule of matters reserved to the
Board has been adopted and is reviewed
and updated regularly to align it with
operational needs and the Board’s
preference to monitor and, where
appropriate, approve matters of substance
to the Group as a whole. This is available on
the Group’s website.
Independent Directors
More than half of the Board are Non-
Executive Directors determined by the
Board to be independent for the purposes
of the UK Corporate Governance Code.
The Board is confident that Lord
Mendelsohn, Mark Summerfield, Limor
Ganot, Anne de Kerckhove, Andrea
Gisle Joosen, and Susan Standiford are
and remain independent in character
and judgement and that there are no
relationships or circumstances which are
likely to affect, or could appear to affect,
their judgement.
October
Attended Customer Interaction sessions.
Casino deep dive.
Received an update from Investor Relations.
Reviewed business performance and revenue.
Received an update on the Value Creation Plan.
Deep dive into the Customer Value Proposition.
Received an update on Corporate Development and M&A.
November
Received an update on Core Markets.
Received an update from Investor Relations.
Reviewed and approved the 2025 Budget Plan.
Reviewed and approved the Israel Business Continuity Plan.
Deep dive into Product & Tech Foundations.
Received an update from the Chief Risk Officer.
Received an update on Retail.
Received an update on the Value Creation Plan.
Received an update on Corporate Development and M&A.
evoke plc Annual Report & Accounts 2024
67
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Corporate Governance Report continued
Composition, succession
and evaluation
Board composition
During 2024, the composition of the Board
was enhanced with the appointment
of a new Independent Non-Executive
Director, Susan Standiford. It comprised the
following Non-Executive Directors: Lord Jon
Mendelsohn (Chair), Anne de Kerckhove
(Senior Independent Director), Mark
Summerfield, Limor Ganot, Andrea Gisle
Joosen, Susan Standiford (from 1 November
2024), and Ori Shaked, as well as Executive
Directors Per Widerström as Chief Executive
Officer, and Sean Wilkins (from 1 February
2024) as Chief Financial Officer.
The biographical details of all of the
Directors, setting out their relevant skills
and experience and their professional
commitments, are given on pages 62
and 63.
Board succession
Succession planning is delegated to
the Nominations Committee and more
information can be found on page 70.
Matters within the remit of the Nominations
Committee are also on occasion
considered by the Board. Non-Executive
Directors are currently appointed to
the Board for an initial three-year term,
extendable by a further two additional
three-year terms. The terms and conditions
of appointment of Non-Executive Directors
and the service contracts of Executive
Directors are available to shareholders
for inspection at the Company’s registered
office during normal business hours and
at the AGM.
Board evaluation
The Board has established a formal
process for the annual evaluation of its
performance, and the performance of its
committees and individual Directors. The
evaluation process covers a range of issues
such as Board processes, composition,
roles and responsibilities, agendas and
committee processes, as well as Board
dynamic and communication.
In accordance with the Code and the
FRC Guidance on Board Effectiveness,
we annually evaluate the performance
of the Board and its committees to assess
their effectiveness. Led by the Chair,
the performance evaluation considers
the balance of skills, experience and
independence of the Board. The annual
performance evaluation is externally
facilitated every three years. The 2024
performance evaluation was internally
facilitated by the Company Secretary
and an update on progress of the actions
arising from this review is set out in the
next column:
Continue to develop the use of
committees and sub-committees.
A committee update is scheduled in
the Board meeting for each committee
Chair to report on matters requiring
escalation to the full Board. Following
the changes to committee membership
in 2023, 2024 was a year of stabilisation
with the new committee members
and Chairs developing the format and
structure of activity. The Board delegated
initial exploratory work to Project Sub-
Committees for several transactions in
2024 which worked well.
Continue to evolve the format of
Board papers.
A consistent style and formats of papers
has developed over 2024, as well as
the quality of the content. With the new
executive team now established and a
clear strategy and plan in place, papers
are evolving to be more high level.
Consider the timing and format of the
Board meeting in conjunction with use
of committees.
The scheduling of committee meetings
and their alignment with Board meetings
was reviewed. However it was agreed
that a concentrated in-person schedule
was the correct approach.
Codify Remco guidelines.
The Remuneration Committee has
worked closely with the new Chief
People Officer, appointed in 2024.
Following the appointment of a new
Reward Director in January 2025, the
format and delivery of materials for
the Remuneration Committee will
be reviewed.
Set measurable objectives for ESG.
With the inclusion of ESG as one of
the Group’s Strategic Initiatives there
has been a clear focus on ensuring
sustainable long-term value creation. The
positive play metric and scoring system
enables us to properly track improvements
we make across player safety, while laying
the groundwork for our leading multi-
dimensional player risk modelling.
Enhance the range of skills on the Board
through the appointment an additional
NED with technology expertise.
Susan Standiford was appointed on
1 November 2024. Susan has a wealth of
technology experience and expertise
(see Susan’s bio on page 63).
In early 2025, an external evaluation was
undertaken by Fidelio Partners. The Board
was satisfied that each of the Non-Executive
Directors continues to be effective and to
demonstrate commitment to their respective
roles and recommends them for re-election
at the 2025 Annual General Meeting.
Further information about the 2025 Board
evaluation can be found on page 71.
Shareholder engagement
The Company maintains an active and
regular dialogue with principal and
institutional shareholders and sell-side
analysts through a planned programme
of investor relations and financial PR
activity. The Board keeps up to date
with the views of major shareholders
through meetings and discussions with
shareholder representatives and receives
regular feedback directly from investor
relations reports and broker updates at
each Board meeting. The programme of
engagement includes formal presentations
of full year and interim results, analysts’
conference calls and periodic roadshows
and discussion of the Company’s strategy
and governance. The Company Secretary
engages with proxy advisers in advance of
any shareholder meetings.
The Non-Executive Directors are available
to talk to shareholders if they have any
issues or concerns or if there are any
matters where contact with the Chair,
Chief Executive Officer and Chief Financial
Officer is inappropriate or where such
contact has failed to resolve the issue.
Key stakeholders
The Company’s key stakeholders are its
shareholders and debtholders, customers,
regulators, colleagues and partners as
well as the communities in which it does
business. The Board takes care to engage
with all its stakeholders, as detailed on
pages 40 and 41 and within the ESG &
Sustainability section on page 24 to 39
and the Remuneration Report on page 81.
All papers presented at Board meetings
include details of how the interests of
the Company’s key stakeholders are
considered in Board discussions and
decision-making as required by the UK
Corporate Governance Code and, whilst
as a Gibraltar company, the UK Companies
Act 2006 does not apply to the Company,
the matters set out in section 172 are taken
into account by the Board in its decision-
making to the extent permitted under
Gibraltar law.
AGM 2024
While 16 resolutions proposed at the AGM in
May 2024 were supported with at least 86%
of total votes cast in favour, two resolutions
did not receive the requisite support Those
resolutions were:
Special Resolution 16: Disapplication
of pre-emption rights
To renew the Directors’ authority to allot
equity securities for cash without first
offering them to shareholders. 71.62% votes
in favour.
Special Resolution 17: Additional
right to diapply pre-emption
To renew the Directors’ authority to allot
equity securities for cash in connection with
an eligible acquisition or specified capital
evoke plc Annual Report & Accounts 2024
68
investment without first offering them to
shareholders. 71.62% votes in favour.
Response and next steps
The Board acknowledged the outcome
of the vote and understands the concerns
raised by some shareholders. As a
responsible and transparent organisation,
we are committed to addressing these
concerns and engaging with shareholders
to better understand their views.
In line with best practice under the
UK Corporate Governance Code, the
Board has:
1. Engaged with shareholders to
discuss the specific issues that
influenced their voting decision.
2. Carefully considered the feedback
received to determine any necessary
actions or adjustments to governance
practices, policies or disclosures.
3. Published an update to the Group’s
website on 30 October 2024.
It was acknowledged that, whilst there was
a clear majority in favour of the resolutions
(71.62%), this fell below the 75% required
to pass special resolutions. Following
consultation with the shareholders who did
not vote in favour, the Board understands
that these votes reflected, amongst
other things, the voting policy of certain
individual institutional investors and the
potential for dilution in the absence of a
specific transaction for which the authority
would be used.
The Board remains committed to
maintaining high standards of governance
and acting in the best interests of the
Company and its stakeholders. We would
like to thank our shareholders for their
constructive feedback and look forward
to continuing a positive dialogue. More
information concerning our engagement
with stakeholders can be found on
page 40.
The next AGM will be held on 28 May 2025
and the majority of Board members will
attend the meeting and be available to
answer questions.
Directors’ insurance cover
The Company has arranged and maintains,
at its expense, a directors’ and officers’
liability insurance policy in respect of
legal actions against its Directors, as
recommended by the UK Corporate
Governance Code. To the extent permitted
by Gibraltar law, the Company may
also indemnify the Directors. Neither the
insurance nor the indemnity provide cover
where a Director has acted fraudulently
or dishonestly.
Development and advice
The Chair regularly agrees and reviews
each Director’s training and development
needs. Members of the Board committees
receive specific updates on matters that
are relevant to their role. Members of the
Executive Committee with responsibility
for the Group’s business make periodic
presentations at Board meetings about
their functions, performance, markets
and strategy.
Information and support
All Directors have access to the advice and
services of the Company Secretary and
the Company’s nominated advisers, who
are responsible for ensuring that Board
procedures are followed.
Directors are able to seek independent
professional advice, if required, at the
Company’s expense provided that they
have first notified the Company of their
intention to do so.
Under the direction of the Chair, the
Company Secretary’s responsibilities
include ensuring information flows within
and between the Board, its committees
and the executive team, as well as
facilitating induction, evaluation and
professional development activities,
and advising the Board on corporate
governance, legal and procedural matters.
Conflicts of interest
Conflicts of interest of the Directors
are dealt with in accordance with the
procedures set out in the Articles and are
monitored by the Chair.
Specifically, a Director does not vote on
Board or committee resolutions in which
they or persons connected with them
have an interest (other than by virtue of
a shareholding in the Company) which
is to their knowledge material, except in
specific limited circumstances. The Board
is confident that the appropriate checks
and balances are in place to identify and
minimise potential conflicts of interest.
Gaming Compliance Committee
In accordance with Nevada Gaming
Control Board requirements, the Board
has appointed a Gaming Compliance
Committee. Its members during 2024 were
Mark Summerfield and Ori Shaked, in
addition to an external leading Nevada
lawyer, Michael Alonso, who chairs the
Committee. The CFO and CRO have
a standing invitation to attend, and
the meetings are managed by the US
Compliance Director.
During the year, the Committee
maintained oversight of the governance
processes and Compliance Plan. The
Committee’s terms of reference have been
approved by the Board and are available
on the Company’s website.
The Gaming Compliance Committee
is entrusted with making sure that the
Group’s licensed gaming activity is
carried out with honesty and integrity, in
accordance with high moral, legal and
ethical standards, and free from criminal
and corruptive elements. As such, the
Committee is responsible for and has the
power to identify and evaluate situations
arising in the course of the Company’s and
its affiliates’ business that may adversely
affect the objectives of gaming control.
The Committee is not intended to displace
the Board or the Company’s executive
officers with decision-making authority
but is intended to serve as an advisory
body to better ensure achievement of the
Company’s goals of avoiding unsuitable
situations and in entering into relationships
exclusively with suitable persons.
The Committee’s work is done
independently and impartially. To this end,
its members are appointed by and report
directly to the Board of Directors.
Other disclosures
The following matters are not applicable
to the Group and therefore have not been
included in this report:
By applicable sub-paragraph within
UKLR 6.6
1. Interest capitalised by the Group
2. Publication of unaudited
financial information
3. Details of long-term incentive
schemes only involving a Director
4. Waiver of emoluments by a Director
5. Waiver of future emoluments
by a Director
6. Non pro-rata allotments for cash (issuer)
7. Non pro-rata allotments for
cash by major subsidiaries
8. Parent participation in a placing
by a listed subsidiary
9. Contracts of significance
10. Provision of services by a
controlling shareholder
11. Shareholder waivers of dividends
12. Shareholder waivers of future dividends
13. Agreements with
controlling shareholders
On behalf of the Board:
Lord Mendelsohn
Chair
31 March 2025
evoke plc Annual Report & Accounts 2024
69
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Key activities 2024
Reviewing the composition of the Board
including assessing any gaps in the
balance of skills and experience.
Search for and recruitment of an
additional Independent Non-Executive
Director of the Board including
developing candidate profiles of the
skills, character and experience required.
Ensured the successful onboarding
and induction of the new Non-
Executive Director.
Monitoring the Board evaluation process
which is described on page 71.
Implementing the Board’s diversity policy
which is described on page 70 (including
monitoring the gender balance of senior
executives and their direct reports).
Supporting the development of a
diverse pipeline of candidates for
senior management.
Membership in 2024
Meeting
attendance
Anne de Kerckhove (Chair) 2/2
Limor Ganot 2/2
Ori Shaked 2/2
Jon Mendelsohn 2/2
Nominations Committee
Dear Shareholder
On behalf of the Board, I am pleased
to present the Nominations Committee
report for the year to 31 December 2024.
This report outlines the Committee’s key
activities, including Board composition,
succession planning, and the appointment
of a new Independent Non-Executive
Director (NED) who brings additional skills
and experience to enhance the Board’s
strategic approach and decision-making.
The Nominations Committee, as a sub-
committee of the Board of Directors, is
responsible for monitoring the composition
and diversity of the Board, overseeing
the process of selecting and nominating
Directors, ensuring they receive an
appropriate induction and determining
succession plans for the Chair, CEO
and other key roles. The Nominations
Committee’s terms of reference are
reviewed annually and are available on
the Company’s website.
In 2024 the Nominations Committee was
comprised of myself as Chair, Ori Shaked,
Limor Ganot and Jon Mendelsohn
Board composition and
succession planning
The Committee remains committed to
maintaining a balanced and diverse Board,
ensuring the necessary skills, experience,
and independence to support the
Company’s long-term success. During the
year, the Committee reviewed the Board’s
composition in line with the principles of the
Code and assessed the skills and expertise
required to meet the strategic objectives
of the Company. The Committee regularly
reviews succession plans for the Board,
including the structure, composition and
skills required to support the Group’s
strategy. The Committee also considers
succession planning for the Executive
Committee and other key roles within the
senior leadership team, as well as initiatives
underway to develop talent internally.
2024 brought wholesale changes to the
make up of the Executive Committee
and its direct reports. The Committee
has kept these changes under review to
ensure that the Company is best placed
to deliver value to investors and achieve
its objectives.
Appointment of an Independent
Non-Executive Director
Following a rigorous selection process,
the Board appointed Susan Standiford
as an Independent Non-Executive
Director, effective 1 November 2024.
This appointment was made in
accordance with the formal and
transparent process outlined in the Code.
The Committee engaged Riviera
Partners, an independent external search
consultancy, to identify a diverse pool of
candidates, ensuring alignment with the
Company’s commitment to diversity and
inclusion. The selection process included
an assessment of skills, experience, and
cultural fit with the Board. Susan brings
extensive expertise in technology along
with significant experience in corporate
governance and strategic leadership.
The Board has determined that Susan
meets the independence criteria set
out in the Code. She has no material
business relationships with the Company
or its subsidiaries and brings an objective
perspective to Board discussions and
decision-making processes.
New Director induction programme
The induction of Non-Executives is
facilitated by the Company Secretary
and tailored to suit the needs of each
individual with feedback throughout
to ensure a holistic and personalised
approach. Key activities include
the following:
assignment of a mentor from the
current Board as a point of contact
and sounding board;
introduction to the Executive Team
with deep dive sessions on key areas
including technology, legal, strategy,
product, people, risk, commercial
and operations;
briefing session on the financial structure
of the organisation, key financial metrics,
principal risks and the Company’s
internal control framework;
training provided on corporate
governance including plc requirements,
directors’ duties, share dealing, inside
information, Listing Rules and Market
Abuse Regulations;
introductions to the Company’s
external advisers;
Anne de Kerckhove
Chair of the Nominations Committee
evoke plc Annual Report & Accounts 2024
70
briefing notes on investor relations,
market perceptions and key
stakeholder engagement;
provided with key corporate documents
including the Articles of Association,
previous Board papers and minutes,
the Schedule of Matters Reserved
for the Board and details of where
other resources could be attained as
necessary; and
provided with details of the Directors’
and officers’ insurance.
Board evaluation and effectiveness
The Committee has conducted a formal
review of the Board’s effectiveness,
including an assessment of the skills matrix
and succession plans. The appointment of
Susan strengthens the Board’s collective
expertise and reinforces its ability to
oversee the Company’s strategic
direction effectively.
In early 2025 the annual Board evaluation
was externally facilitated as required by the
UK Corporate Governance Code. Fidelio
Partners considered the performance of
the evoke Board as a whole, along with
the performance of its committees, the
Chair and the contribution of individual
Directors. The review also took account of
the regulated markets that evoke operates
in and the expectations for boards.
In order to build a rounded picture, Fidelio
undertook the following steps:
Interviewed Board members, the
Executive Committee, the Company
Secretary and selected stakeholders.
Carried out a Quantitative Survey.
Observed Board and
committee meetings.
Analysed and reviewed recent Board
and committee papers, governance
documents, and other relevant material.
The evaluation found a Board that
was committed to the success of the
Company and focused in particular on
how it could guide, support and challenge
management to deliver the targets set
out in the March 2024 Value Creation Plan
(VCP). As with every board there continue
to be opportunities for improvement
and the following recommendations
were made:
Continue to build the working and
governance relationship between the
Board and the executive.
Support the CEO in establishing the
desired culture.
Maintain ongoing focus on aligning
Board skills and composition with the
needs of the business.
Build out Board oversight of shareholder
and stakeholder engagement.
Continue to develop committee
effectiveness (with specific
recommendations by committee).
I will work with the Chair and Company
Secretary to develop a comprehensive
plan to implement the recommendations.
Board diversity policy
The Committee remains committed
to fostering a diverse and inclusive
boardroom. We have actively monitored
the Company’s progress against
diversity objectives, ensuring that Board
appointments and senior leadership
development reflect a broad range
of perspectives and experiences. The
Committee has actively promoted diversity
in all aspects of Board composition
ensuring that Director appointments reflect
a wide range of perspectives, backgrounds,
and experiences. Additionally, the
Committee continues to monitor progress
against the Company’s diversity objectives,
reinforcing our commitment to a balanced
and forward-thinking leadership team.
In considering new Board appointments,
the Committee considers diversity in
the broadest sense including diversity
of thought, age, gender, nationality,
independence, educational and
professional background, social and ethnic
background, business and geographic
experience, in order to create an
appropriate balance.
The Board supports the FTSE Women
Leaders Review. At the financial year end,
the Board comprised five male and four
female Directors meaning that over 40% of
the Board was female, with myself as the
Senior Independent Director, which was in
accordance with the targets for diversity in
the Listing Rules.
The geographic diversity of the Board
is representative of the operational
centres of the Group and includes
Directors with British, Israeli, US and
European backgrounds. The Committee
takes into account the Parker Review
recommendations and will aim to continue
to improve diversity on both the Board and
in the senior leadership of the Group.
Details of the Company’s diversity
position and involvement of women in
management of the Group are set out
in the Supplementary Data on pages 179
and 180. The Company is committed to
making progress towards improving the
diversity in senior leadership roles (defined
as the Executive Committee and its direct
reports) and has set targets for increasing
representation by 2027.
Commitment
The terms of appointment for each Non-
Executive Director, including expected
time commitment, are available for
inspection at the Companys registered
office during normal business hours and
at the AGM. Non-Executive Directors
are required to allocate sufficient time
to perform all applicable roles and to
both disclose any external appointments
and consult with the Company prior
to accepting any new major external
appointments. It is the Committee’s view
that all Directors have allocated sufficient
time to fulfil their commitment and to meet
their Board obligations and responsibilities.
Re-election and appointment
of Directors
The effectiveness and commitment of
each of the Non-Executive Directors is
reviewed by the Committee annually.
The Committee has satisfied itself as to
the individual skills, relevant experience,
contributions and time commitment of all
the Non-Executive Directors, taking into
account their other offices and interests
held. The Board is recommending the
election or re-election to office of all
Directors at the 2025 AGM.
Anne de Kerckhove
Chair of the Nominations Committee
31 March 2025
evoke plc Annual Report & Accounts 2024
71
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
ESG Committee
Key activities 2024
Received progress updates on KPIs
including on safer gambling, people and
the environment.
Approved the Group’s net zero
transition plan.
Reviewed progress against the global
player safety initiative including the
Positive Play Score and Multi Dimensional
Risk Model.
Reviewed scores by rating agencies and
plans for improvement.
Approved alignment of ESG strategy with
the UN Sustainable Development Goals.
Approved the Group’s diversity targets
Oversaw the Group’s progress towards
Double Materiality Assessment.
Reviewed and approved the Committee
terms of reference, which are available
on the Group’s website.
Membership in 2024
Meeting
attendance
Anne de Kerckhove (Chair) 6/6
Mark Summerfield 5/6
Ori Shaked 6/6
Dear Shareholder
On behalf of the Board, I am pleased to
present the ESG Committee report for the
year to 31 December 2024. ESG has been
identified as one of the strategic initiatives
within our Value Creation Plan. Our core
ESG strategy of “Players, People, Planet
remains our focus and we have increased
our investment in sustainability and are
working to actively embed sustainable
decision-making within our growth plans.
Membership
The ESG Committee is comprised of three
Non-Executive Directors, with other Board
members including the Chair, CEO, and
CFO invited to attend the Committee
meetings. The Chief Strategy Officer and
Chief Risk Officer also attend the meetings
and provide operational updates to
the Committee. The Group also has an
ESG and Sustainability Director who has
executive responsibility for the Group’s
ESG strategy. The Committee is responsible
for reviewing the Group’s ESG strategy
and setting relevant KPIs, developing
and reviewing relevant policies and
practices and providing oversight of the
implementation of these plans. A clear
ESG governance framework is in place
for how ESG matters are escalated to and
delegated from the ESG Committee. In
2024, our CEO, Per Widerstm, was the
executive responsible for monitoring ESG
activity and progress within the Group.
Work during 2024
ESG Committee meetings were held at
every Board session to review the progress
of the Group’s “Players, People, Planet”
ESG strategy which was aligned during the
year to the UN Sustainability Development
Goals to ensure consistency with global
peers. More details on this can be found on
page 25.
Players
Safer gambling remains a key focus for
the Committee and player safety is a
core pillar of our ESG framework. The
Committee received regular updates on
safer gambling and related matters, with
a particular focus on developing a global
player protection strategy. The Committee
oversaw the development of the Positive
Play Score which will be used as a key goal
in the Group’s strategic framework. More
details can be found on page 27. Work
has also begun on a multi-dimensional
risk model (MDRM) which is a new harm
identification system. The Committee will
continue to review and have oversight
of its development and implementation
to ensure the Group is doing all it can to
prevent gambling harms and ensuring a
sustainable business model built for the
long term.
As part of our commitment to safer
gambling awareness and education, all
colleagues undertake annual training and
the Board received a detailed training
session on gambling harms in May 2024.
People
I continue to be the Non-Executive
Director designated as the workforce
engagement representative. 2024 was a
transformational year for the Group with
a new Executive Committee in place and
focus towards bringing the Group back to
growth and delivering the Value Creation
Plan (VCP). The Committee recognises
the importance of driving a winning
culture and has continued to monitor
workforce engagement through eNPS
surveys which provide ongoing feedback
and temperature checks on colleague
sentiment. The Board continues to listen
to and understand the views, interests
and concerns of the workforce and take
these into consideration prior to making
decisions. Regular ‘One Company’ town
halls are held by the CEO to update
colleagues on the progress of the VCP
and colleagues can ask questions directly
to the Executive Committee. This year
the Committee approved the Group’s
diversity targets with the goal of creating
an engaging and inclusive environment
where colleagues can thrive.
Anne de Kerckhove
Chair of the ESG Committee
evoke plc Annual Report & Accounts 2024
72
I was pleased to attend the inaugural
‘evoke the stars’ fundraising gala in Leeds
in November. The event brought together
evoke business leaders and stakeholders
from around the world to raise money for
the Motor Neurone Disease Association.
Further details are set out on page 33.
Planet
The Group has established a
comprehensive ESG governance
framework, with the Board holding ultimate
accountability for the execution and
delivery of moving to a net zero business in
the future. The ESG Committee, reporting
to the Board throughout 2024, oversees
all matters which surround sustainability,
regulatory changes in this area, and
emerging changes. The Committee
has approved clear, actionable targets,
ensuring alignment across the organisation
as it recognises the importance of
minimising the businesss environmental
footprint. In comparison to other sectors
the Group’s impact on the environment
is relatively low as our product is largely
digital. Our large William Hill retail estate is
certified as carbon neutral, and in 2024 the
Committee oversaw investments to further
enhance our energy and water efficiency
within it.
Our carbon reduction plan across the
Group continues to progress against
target, with an impactful 12% reduction
in carbon emissions year-on-year. In 2024
the Committee oversaw the Group’s
preliminary Double Materiality Assessment
in preparation for our first disclosure under
the Corporate Sustainability Reporting
Directive (CSRD). Our business’s effect on
the world, will continue to be assessed from
both a financial and impact materiality
perspective, and the Committee will
continue to monitor and comply with
reporting obligations. In 2024 our CDP
score improved to B− from C as we make
meaningful progress in transparency
and reducing emissions. The Group also
maintained its inclusion on the FTSE4Good
Index. Further details are included in the
ESG Supplementary Data section on pages
168 to 181.
Plans for 2025
Sustainability in all three pillars of
the Group’s ESG model is key to the
success of the Company. Player safety
globally will continue to be a major
focus for the Committee and we look
forward to monitoring the rollout of safer
gambling software in 2025 through our
partnership with Mindway AI, who use a
combination of neuroscience and AI to
monitor behaviours and identify risk of
potential harm.
We will continue to engage with our
workforce and wider stakeholders
to ensure that the combined Group
remains an inclusive environment where
our colleagues thrive. The Committee is
pleased that following a successful trial, the
Group will be rolling out volunteering time
for our retail colleagues in 2025, allowing
them to donate their time to a number of
our partner charities in the same way as our
non-retail colleagues. We aim to protect
the environment by becoming a net zero
business and work will continue to ensure
we are prepared for the CSRD disclosures.
Further details are included in the ESG &
Sustainability section on pages 24 to 39.
Anne de Kerckhove
Chair of the ESG Committee
31 March 2025
evoke plc Annual Report & Accounts 2024
73
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Audit & Risk Committee
Key activities 2024
Continued to support the Board in
monitoring and reviewing the systems for
risk management, internal control and
financial reporting.
Reviewed the updated risk register and
Enterprise Risk Management Framework.
Approved the internal audit plan for
the year and received the internal
audit reports.
Reviewed and recommended to
the Board for approval the FY23
Annual Report & Accounts and FY24
interim results.
Received reports from the external
auditors on key audit findings.
Reviewed and approved updates to
policies including Colleague Accounts
and Anti-Bribery & Corruption Policy.
Active oversight of Business Continuity
Planning and Major Incident
Management preparations and
response for Israel.
Oversaw the continuing improvements in
regulatory compliance and governance
across all jurisdictions in which the
Group operates.
The Committee’s terms of reference were
reviewed and approved and published
on the Company’s website.
Membership in 2024
Meeting
attendance
Mark Summerfield (Chair) 5/5
Limor Ganot 5/5
Andrea Gisle Joosen 5/5
Susan Standiford* –/–
*Susan Standiford joined the Committee
in November 2024, and her first meeting was in
January 2025.
Dear Shareholder
On behalf of the Board, I am pleased to
present the Audit & Risk Committee report
for the financial year ended 31 December
2024. Returning to growth was the Group’s
primary focus this year. The Committee’s
principal functions included assessing
the integrity of the Company’s financial
statements, maintaining an appropriate
relationship with and reviewing the
independence and effectiveness of the
Company’s external auditor, and overseeing
the Company’s system of internal controls
and risk management.
In this letter I explain to shareholders
the responsibilities of the Committee,
highlighting those of particular importance
this year. The pages following contain more
detail on the matters considered.
During the year, the Audit & Risk Committee
has played a critical role in overseeing the
execution of the Company’s new strategic
initiatives and Value Creation Plan, with
a strong emphasis on returning to growth.
The approach has been fundamentally
risk-based, ensuring that all initiatives are
closely scrutinised for potential risks while
identifying opportunities for sustainable
value creation. The Committee has
maintained a keen awareness of the
evolving regulatory environments in which
the Company operates, ensuring that
compliance and governance standards are
fully integrated into the strategic execution
process. By aligning growth objectives with
risk management principles, the Committee
has supported a balanced approach that
not only drives growth but also safeguards
the Company’s long-term stability.
The Audit & Risk Committee has continued
to carry out a key role within the Group’s
existing governance framework, supporting
the Board in monitoring and reviewing the
systems for risk management, internal control
and financial reporting. The Committee
continues to be responsible for oversight
of significant financial matters, including
the Company’s tax policies, planning and
compliance, treasury policies, as well as
other significant financial matters that the
Board deems appropriate from time to time.
While the Board remains accountable
for risk management, the Committee is
responsible for working closely with Group
management to ensure that significant
risks are considered on an ongoing basis
and that appropriate responsibilities and
accountabilities for the related controls
have been set. Following the extensive
work undertaken in 2023 to develop an
Enterprise Risk Management Framework the
Committee maintained close engagement
with the Group’s risk function and receives
comprehensive updates at every meeting.
The Committee is responsible for apprising
the Board of pertinent matters and making
recommendations based on its activities
and findings at Committee meetings.
An associated Committee responsibility is to
review the scope, nature and effectiveness
of the work of the Internal Audit team, as
well as ensuring that the business responds
to the recommendations made. Our Internal
Audit work was completed by our in-house
Internal Audit team, with additional support
provided by our co-source partner. The
scope of Internal Audit’s plans was agreed
with both management and the Committee
to support the Board in considering the
effectiveness of controls over principal
risks disclosed in these accounts. The 2024
internal audit plan was approved by the
Committee in 2023 and any changes to the
original audit plan were communicated
and approved by the Audit & Risk
Committee accordingly.
More information on the Internal Audit
reports in 2024 can be found on page 79.
At the request of the Board, the Committee
reviewed this Annual Report and advised
it considers sufficient information has
been provided to give shareholders a fair,
balanced and understandable account
of the business and allow them to assess its
position and performance, business model
and strategy. It also assessed the Group’s
viability, in line with the UK Corporate
Governance Code requirements, prior to
reporting to the Board and recommending
the Annual Report for approval. Further,
the Committee ensured that the financial
performance aspects of all communications
with shareholders were carefully considered.
The Committee monitors and reviews
the effectiveness and key aspects of the
external audit process, including the annual
audit plan and audit findings, as well as the
auditors’ independence and objectivity.
It also recommends the audit fee to the
Board and sets the Company’s policy on
the provision of non-audit services by the
external auditor. EY UK is the auditor for
the purposes of the Company preparing
financial statements as required pursuant
to the UK Listing Rules and the Disclosure
and Transparency Rules. EY Gibraltar is the
Company’s statutory auditor including
for the purposes of issuing an audit report
pursuant to the Gibraltar Companies
Act 2014.
We seek to respond to shareholders’
expectations in our reporting and would
welcome feedback. I am available to speak
with shareholders at any time and shall also
be available at the Annual General Meeting
in May 2025 to answer any questions.
Mark Summerfield
Chair of the Audit & Risk Committee
31 March 2025
Mark Summerfield
Chair of the Audit & Risk Committee
evoke plc Annual Report & Accounts 2024
74
Highlights of the Committee’s work during the year:
The impact of changes to
the legal and regulatory
environment in which
the Group operates on its
business, sector and market,
together with the Group’s
ongoing engagement
with regulatory bodies
The Committee examined management’s assessment of legal and regulatory risks in key markets,
focusing on any changes in the environment and engagement with regulators, together with the
appropriateness of the Groups response.
The assessment of the risks
facing the business
The Committee reviewed and approved the risk registers and the 2024 Board Risk Appetite
Statement to ensure that these documents represent an accurate and relevant reflection of the
Board’s approach to risk management. The Committee continues to work with the Chief Risk
Officer to embed enhanced risk management within the Group and supports the continuing
development of the risk function to better meet the needs of the Group.
Treasury
The appointment of a new Group Treasury Director prompted a renewed focus on treasury
processes, procedures, systems of control, and resourcing.
Revenue recognition
The Committee reviewed and considered the Group’s accounting policies as well as the
application of those policies and the process and control framework and has concluded that
the Group’s recognition of income is appropriate.
Transformation and
exceptional items
The Committee reviewed the ongoing transformation plans; ensuring the structure and
governance of the programme was appropriate and that controls continue to be maintained
throughout the transformation.
The Committee reviewed the treatment of exceptional items, in particular those associated with
the integration programme and the conclusion of the partnership with Authentic Brands Group,
and agreed with management’s presentation of costs as exceptional.
The viability statement and
going concern statement
prepared by management
The Committee reviewed management’s analysis of the Company’s going concern and
viability statement, including updated forecasts, downside scenarios including an assessment of
mitigations available to the Group and a reverse stress test, and advised the Board accordingly.
The Board has concluded that the Company has adequate resources to continue in operational
existence for the foreseeable future.
Capitalised development costs
The Committee reviewed management’s assessment of the alignment and enhancement of
controls to ensure consistent application of IAS 38 across the Group.
The Group’s exposure to
corporation tax, gaming
duties, VAT and similar taxes
Following the review of the Group’s tax arrangements as part of the integration of 888 and
William Hill, and the arrival of a new Group Head of Tax, the Committee is now focused on
ensuring that the tax function is embedded into the organisation by reducing reliance on
external advisers and developing processes and procedures that foster a proactive response
to tax matters. The UK tax strategy has been agreed and published on our website and the
integration has been planned with global tax considerations a key element.
Valuation of assets
and liabilities
The Committee reviewed the impairment testing of the goodwill acquired on the William
Hill acquisition and concurred with management’s view that there were no impairments of
this goodwill.
The Group’s anti-bribery,
anti-money laundering and
whistleblowing obligations
The Committee reviewed the Company’s policies to ensure they remain relevant to the
Company’s business and the regulatory environment in which it operates. The Committee
received updates on the whistleblowing reports made at every meeting.
IT general controls
The Group’s IT systems are complex, and the majority of customer-facing systems are
predominantly developed in-house. The success of the business relies on the development of IT
platforms that are innovative and appealing to customers. In addition, the integrity and security
of the IT systems are vital from a commercial standpoint as well as to ensuring a robust control
environment. The new Group Chief Information Technology Officer (CITO) presented updates
to the Committee on the progress against findings in the assessment of IT Governance Systems
conducted by EY in 2023 as part of the external audit. The review was essential to understand
the integrity of the Groups IT systems and identify the remedial actions to be prioritised. The
Committee is assured that the improvement opportunities identified do not prevent the Group
from relying on the IT systems in place. The CITO continues to work closely with EY on the
development of an IT controls-based audit strategy going forwards.
evoke plc Annual Report & Accounts 2024
75
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Audit & Risk Committee continued
Committee composition
During 2024, the Committee comprised
three independent Non-Executive
Directors, being Mark Summerfield, Limor
Ganot, and Andrea Gisle Joosen. Susan
Standiford joined the Committee in
November and attended her first meeting
in January 2025.
Two members constitute a quorum.
The Committee requires the inclusion
of at least one financially qualified
member with recent and relevant financial
experience. The Committee Chair fulfilled
that requirement.
The Committee has competence relevant
to the online gaming sector and all
members of the Committee have an
understanding of financial reporting, the
Group’s internal control environment,
relevant corporate legislation, the functions
of internal and external audit and the
regulatory and compliance framework of
the business.
Specifically, Mr Summerfield was both
an auditor and worked within the
sector, Ms Ganot is both a qualified
CPA and has extensive experience as
a venture capital fund manager, and
Ms Gisle Joosen and Ms Standiford have
extensive non-executive and audit
committee experience.
In addition to scheduled meetings, the
Committee Chair meets with the Chief
Financial Officer and the internal and
external auditors regularly. Although not
members of the Committee, the Chair
of the Board, Chief Executive Officer,
Chief Financial Officer and Chief Risk
Officer attend meetings, together with
representatives from the internal and
external auditors. Function heads and
other members of management are invited
to attend meetings from time to time.
Our work in 2024
In planning its work, the Committee has
reference to the significant risks that
may have an impact on the financial
statements. During the year there were
no matters where there was significant
disagreement between management,
the external auditor and the Committee,
or unresolved issues that required referring
to the Board.
The key matters discussed by the
Committee during the year were as follows:
Legal and regulatory environment
The Group operates within an increasingly
regulated marketplace and is challenged
by regulatory requirements across all areas
of its business. This creates risk for the Group
as non-compliance can lead to financial
penalties, reputational damage and the
loss of licences to operate.
As part of this process, the Board and Audit
& Risk Committee received updates from
management and discussed follow-up
actions in response to regulatory matters
relating to customer activity in prior periods.
The Group manages its regulatory risk
with input from its legal advisers in order
to operate its business in compliance with
relevant regulatory requirements. The
Group works with its lawyers and Chief Risk
Officer to produce regular updates so that
the Board and Audit & Risk Committee
understand what is happening in the
regulatory landscape.
During 2024, the whole Board received
regulatory briefings from the Company’s
lawyers, and the Committee reviewed
updates on the management of regulatory
risk from the Chief Risk Officer, as well
as reviewing the status of litigation and
regulatory reviews involving the Group and
the related accounting for the Group’s
obligations in the financial statements.
Please refer to note 22 of the financial
statements for further detail on Austria and
Germany player litigation specifically.
The Audit & Risk Committee continues to
have a key role working with the Board
in overseeing the Company’s systems of
internal control, and continues to develop
and make improvements to the Group’s
governance framework.
Regulatory mapping
In 2023, as part of the development of
the Group’s Enterprise Risk Management
Framework, the Company engaged KPMG
to perform an international risk and control
mapping exercise to help the Company
better understand its regulatory obligations,
the risks faced, and the presence and
adequacy of controls to mitigate them,
which completed in 2024. During the
year, the Committee was apprised of
the priorities identified by this review and
received updates on early progress against
the findings. More information can be
found in the risk report on pages 48 to 59.
Finance transformation
The Audit & Risk Committee has actively
overseen the transformation of the Finance
function, a strategic initiative aimed
at building a stronger, more efficient
finance operation to deliver exceptional
service to the Group. Key elements of the
transformation include the centralisation of
the finance function and the establishment
of a finance shared services centre in
Manila. This shift involved migrating all
process-level activities to Manila to realise
significant cost savings. The transformation
also focuses on standardising, simplifying,
and automating finance processes to
improve efficiency and reduce operational
complexity. As part of this process,
management layers will be streamlined
to create a flatter organisational
structure, promoting greater agility and
responsiveness. Additionally, the intended
implementation of a single ERP system will
facilitate seamless system integration, while
redundant activities not contributing to
value creation will be eliminated. These
changes are designed to better align
the finance function with the needs
of the commercial teams, enhancing
value delivery across the organisation.
These changes have not been without
challenges and the Committee continues
to monitor progress and assess risk to ensure
the successful and sustainable delivery of
the transformation objectives.
Taxation
The Board oversees and sets the Group’s
tax strategy and its approach towards
and evaluation of tax risk. The Group’s
internal tax team is is responsible for the
implementation and management of
these matters, taking external advice
where considered necessay and
appropriate.
During the year the Board and Audit & Risk
Committee were briefed on tax matters
and developments at regular intervals,
including: filing and payment status in
each jurisdiction; potential tax risks and
liabilities; and the alignment of tax policy
with value creation and the Group’s
organisational design, both by the previous
Head of Tax, and his successor who joined
in October 2024. These matters continue to
be kept under close review going into 2025.
For further information, see notes 9 and 26
to the financial statements.
Goodwill and impairment reviews
As set out in note 12 to the consolidated
financial statements, the Group has
significant goodwill and other intangible
assets identified on acquisition relating
to the acquisition of William Hill.
The Committee reviewed the cash flow
forecasts supporting the carrying value
of goodwill and other intangible assets,
including the key assumptions and
estimates, and the impact of the external
economic environment on discount
rates. There were no impairments noted
relating to the goodwill recognised in the
current year.
evoke plc Annual Report & Accounts 2024
76
The Committee reviewed whether there
were other triggers for impairment
across the remainder of the Group. No
impairment indicators were noted, and
there were no indicators suggesting a need
for impairment reversal.
Revenue recognition and
development costs capitalisation
Revenue recognition and the capitalisation
of development costs are areas of material
risk in relation to the preparation of the
financial statements. The Committee
has considered the Group’s accounting
policies in these areas as well as the
application of those policies and the
process and control framework and has
concluded that the Group’s recognition
of income and capitalisation of
development costs is appropriate.
Cyber security
The Audit & Risk Committee has been
actively engaged in overseeing the
Group’s cyber security programme, led
by the Group Chief Information Security
Officer (CISO). The programme has been
structured to identify and assess the top
cyber risks faced by the Group, with
clear remediation tasks prioritised to
address vulnerabilities. The CISO regularly
provides updates to the Committee, to
keep it informed of any emerging threats,
progress on key remediation efforts, and
any adjustments to the risk landscape. This
ongoing oversight allows the Committee to
ensure that appropriate actions are being
taken to safeguard the Group’s information
systems and mitigate cyber risks effectively.
The Audit & Risk Committee oversaw
internal audit’s continuing review of the
Group’s cyber incident response capability.
In addition to this, the ISO27001 certification
was maintained and expanded to
cover the Group under one certification
as opposed to maintaining separate
certifications for legacy organisations.
Internal controls and risk management
The Board has overall responsibility for
ensuring that the Group maintains a
sound system of internal control. There
are inherent limitations in any system of
internal control and no system can provide
absolute assurance against material
misstatements, loss or failure. Equally, no
system can guarantee elimination of the
risk of failure to meet the objectives of the
business. Against this background, the
Committee has, together with the Board,
developed and maintained an approach
to risk management that incorporates risk
appetite and tolerance, the framework
within which risk is managed and the
responsibility and procedures pertaining to
application of the policy.
Enterprise Risk Management Framework
The Group’s Enterprise Risk Management
Framework is systematic set of processes
which are used to determine the sources
of risk that could impact the Group, the
delivery of its strategy, and allows us to
articulate our risk approach, what we will
and will not accept, across all brands and
entities. It also provides us with the tools
to go further in identifying opportunities
for growth, and improved betting and
gaming experiences in a responsible and
sustainable way.
The Board approved the new evoke
Enterprise Risk Management Framework
in July 2024 following comprehensive
review, engagement and endorsement
from the Audit and Risk Committee. This
underscored a renewed commitment to
sound risk management principles and
a bold risk strategy designed to protect
evoke and its stakeholders from the
negative impacts of uncertainties in the
operating environment whilst empowering
the strategic vision to thrive. This risk
strategy involves:
Comprehensive Risk Assessment
Opportunity-Centric Approach
Risk-Informed Decision Making
Operational Resilience and
Business Continuity
Horizon Scanning and Emerging Risks
Staff Well-being and Engagement
The risk management governance
framework is in place to oversee and
manage all business activities, and it aligns
risk strategy with the Group’s overall goals
and objectives. The Group’s approach
to risk is underpinned by a defined set
of principles to guide and direct risk
appetite, which have been agreed by
the Board. During the year, the Board Risk
Appetite Statement was redefined and is
accompanied by key risk indicators and
clear tolerance thresholds.
The Committee assessed the key priorities
for 2025 and believes that they promote
a strong risk culture which ensures the
Groups operations remain sustainable.
The Group is proactive in ensuring that
corporate and operational risks are
identified, assessed and managed by
identifying suitable controls. A corporate
risk register is maintained by the Chief Risk
Officer. The Audit & Risk Committee are
aware that risk identification can arise
from a range of internal and external
sources. Therefore, throughout 2024, the
Committee’s work reviewed, challenged
and provided oversight for a number of risk
sources, including but not limited to:
Business strategy
Business transformation and new
operating models
Risk incidents
Key risk indicators
New product development
Changes to existing products
Regulatory and legislative changes
External market changes
and developments
Emerging risks and opportunities
A description of the principal risks is set out
in the risk report on pages 48 to 59.
The Board, supported by the Audit & Risk
Committee, has confirmed that it has
carried out a robust assessment of the
principal risks facing the Group, including
those which threaten its business model,
future performance, solvency or liquidity.
In addition to the matters above, the work
of the Committee during the year included:
Reviewing the draft interim and annual
reports and considering:
The accounting principles, policies and
practices adopted and the adequacy
of related disclosures in the reports;
The significant accounting issues,
estimates and judgements of
management in relation to
financial reporting;
Whether any significant adjustments
were required arising from the audit;
Compliance with statutory tax
obligations and the Company’s
tax policy;
Whether the information set out in
the Strategic Report was balanced,
comprehensive, clear and concise
and covered both positive and
negative aspects of performance; and
Whether the use of ‘Alternative
Performance Measures’ obscured
IFRS measures.
Meeting with internal and external
auditors, both with and in the absence
of the Executive Directors.
Reporting to the Board on how it has
discharged its responsibilities.
Making recommendations to the Board
in respect of its findings in respect of all
of the above matters.
Review and approval of the external
audit fee.
evoke plc Annual Report & Accounts 2024
77
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Audit & Risk Committee continued
The Board considers that the processes
undertaken by the Audit & Risk Committee
continue to be appropriately robust,
effective, and in compliance with the
guidance issued by the FRC.
The Group’s internal controls are kept
under continuous review. A new operating
model has been developed to ensure that
there are clear lines of responsibility, and
the most effective control processes are in
place across the Group. The Committee
also believes that the Company
complies with the FRC Guidance on Risk
Management, Internal Control and Related
Financial and Business Reporting.
Enterprise risk management
forward view
In 2025, the Audit and Risk Committee
has committed to the supporting
initiatives led by the Chief Risk Officer
to further develop the Enterprise Risk
Management Framework and leveraging
the value generated from best-in-class risk
management practice to ensure delivery
of evoke’s strategic initiatives. This will
look to extend the risk culture initiatives
to the widest reaches of the Company’s
operations to elevate our ground-led
assessments, the automation of risk
management through new smart solutions,
and the enhancement of our unified risk
response solutions allowing us to align
corporate risk mitigation to longer term
corporate strategy goals.
Going concern and
financial viability
During 2024, the Committee reviewed the
appropriateness of adopting the going
concern basis of accounting in preparing
the full year financial statements, and
assessed whether the business was viable
in accordance with the Code. As part of
the assessment, the Committee closely
scrutinised the Group’s major risks, both
individually and how they might occur
in combination, their financial impact,
how they are managed, the availability
of finance and the appropriate period
for assessment. This included detailed
modelling of the Company’s assumptions
underlying its forecast. The going concern
analysis has been performed for a period
of 12 months to the end of 31 March 2026 in
order to incorporate the Groups individual
statutory audits within this timeframe.
In its going concern assessment, the
Directors have considered a range of
plausible downside scenarios as well
as considering separate reverse stress
tests. They have also considered the
further actions available to the Group
to conserve cash to mitigate the impact
of any severe but plausible downside
scenarios occurring.
The Committee challenged the
identification of these scenarios linked
to principal risks and uncertainties and
the assumptions comprising the viability
analysis carried out by management and
deemed appropriate the going concern
basis of accounting and disclosure around
both going concern and the viability
statement. The Group’s viability statement
is on page 60.
Fair, balanced and understandable
The Committee considered whether the
2024 Annual Report is fair, balanced and
understandable, and whether it provides
the necessary information to shareholders
to assess the Group’s performance,
business model and strategy. The
Committee considered management’s
assessment of items included in the
financial statements and the prominence
given to them and ensured it followed a
framework which supports the inclusion
of key messaging, market and segment
reviews, performance overviews, principal
risks and other governance disclosures.
The Committee also ensured that sufficient
forward-looking information was provided,
and a balance made between describing
potential challenges and opportunities.
The Committee and subsequently the
Board are satisfied that, taken as a whole,
the 2024 Annual Report & Accounts are
fair, balanced and understandable.
This is ensured by the use of clear and
transparent language, objective tone,
balanced metrics, visual aids, structure,
and comprehensive disclosure throughout
the report.
The Committee ensured the steps
undertaken by management were
performed such that the Annual Report
& Accounts remain fair, balanced
and understandable including the
following processes:
The Group’s Finance department,
Director of Investor Relations, Company
Secretary and legal advisers initiate the
process in coordination with the Group’s
public relations advisers, focusing on
main themes and financial trends which
primarily inform the Chair’s Statement,
Strategic Report and Business & Financial
Review. The draft statements are then
reviewed, and comments provided by
Group senior management. Input was
also provided by the Company’s Risk
team, Reward team and remuneration
and ESG consultants.
The Group’s Company Secretary leads
the process of compiling the relevant
legal and corporate governance
sections, and obtains input from Group
legal advisers, senior management and
Board members as required.
The Group’s Risk team drafts the
risk report supported by legal
advice received by the Group and
developments in relevant risks and risk
discussions held by the Board.
The Group’s Reward team drafts
the Directors’ Remuneration Report
(including the Remuneration Policy)
which is then reviewed by the Group’s
remuneration advisers and the
Remuneration Committee.
The Group’s ESG team draft the ESG
sustainability report with input from
the Safer Gambling, Procurement and
People teams. TCFD data is compiled by
the Procurement and ESG teams.
The Group’s Finance department
prepares the accounts. These are
audited by the Company’s auditors,
who check amongst other matters
that the Group has given appropriate
attention to any relevant changes in
accounting policies.
The Group’s CFO, Group Financial
Controller and Director of Investor
Relations review the entire Annual Report
& Accounts and lead an iterative process
pursuant to which the relevant internal
and external stakeholders review and
provide comments.
Following consideration of whether
sufficient information has been provided
to give shareholders a fair, balanced and
understandable account of the business
and allow them to assess its position
and performance, business model and
strategy, the Audit & Risk Committee
recommendations are provided to
the Board.
The Annual Report & Accounts is finally
reviewed by the full Board for approval.
Adequate time is given to each of
the above steps to allow for full and
meaningful review.
evoke plc Annual Report & Accounts 2024
78
Performance of the Audit
& Risk Committee
The Audit & Risk Committee’s performance
was evaluated as part of the Board
evaluation in 2024 as detailed on page 68.
The overall conclusion of the review was
that the Committee remains effective in
discharging its functions and reporting to
the Board and the recommended change
to include risk within the Committee’s area
of responsibility has been completed.
Internal auditors
The Internal Audit team provides
independent assurance over the Group’s
risk management and internal control
processes to the Board via the Audit & Risk
Committee. The Audit & Risk Committee
reviewed and monitored the internal audit
plan in accordance with the principal risks
to the business. The Committee reviewed
reports from the in-house Internal Audit
team in relation to all internal audit work
carried out during the year and monitored
responses and follow ups by management
to internal audit findings. During 2024, the
Committee received reports on:
Data Privacy & GDPR Compliance
AML & Safer Gambling
Payment Service Provider Management
Recruitment & Retention
Customer Interaction
Finance Transformation
Delivering Compliance for
New Technology
Technology Service Stability
Whistleblowing
Cyber Security
Ad-hoc Investigations
The 2025 risk-based audit programme
was reviewed and approved by the Audit
& Risk Committee in January 2025. Any
changes to this agreed audit programme
will be communicated to the Audit & Risk
Committee and will require its approval.
External auditors
EY has been the Company’s external
auditor since appointment in 2014 and
re-appointment in 2023. The partners
responsible for the external audit are Dale
Cruz, a partner in EY’s Gibraltar office, and
Marcus Butler, a partner in EY’s London
office. Dale and Marcus have been
responsible for the evoke group’s audit
since 2023 and 2021 respectively.
The Committee has reviewed the
performance of EY in relation to the
Group audit, a process which involved
all Board members and senior members
of the Group’s Finance function. Specific
consideration was given to:
ensuring that safeguards put in place
by the auditor against independence
threats are sufficient and comprehensive;
ensuring that the quality and
transparency of communications from
the external auditors are timely, clear,
concise and relevant and that any
suggestions for improvements or changes
are constructive;
determining whether they had exercised
professional scepticism, with regards
to the reliability of evidence provided,
the appropriateness and accuracy of
management responses to questions,
considering potential fraud and the
need for additional procedures and the
willingness of the auditor to challenge
management assumptions; and
considering whether the quality of the
audit engagement team is sufficient and
appropriate – including the continuity
of appropriate industry, sector and
technical expertise.
Feedback is provided to the external
auditor by the Audit & Risk Committee
through one-to-one discussions between
the Chair of the Audit & Risk Committee
and the audit firm partner. Each year, the
results of the review of the EY audit practice
by the UK regulator are discussed with the
audit team to determine the relevance to
the Group’s audit and how the team needs
to respond.
The conclusions reached by the
Committee were that EY had performed
the external audit to a professional
standard, and it was therefore the
Committees recommendation that
the reappointment of EY be proposed
to shareholders at the Annual General
Meeting to be held in May 2025.
The Committee reviewed the reports
prepared by the external auditors
on key audit findings and any
significant deficiencies in the financial
control environment, as well as the
recommendations made by EY to
improve processes and controls together
with management’s responses to those
recommendations. EY highlighted a
small number of specific internal control
weaknesses and management committed
to making appropriate changes to controls
in the areas highlighted by EY.
The Committee notes and confirms
compliance with the other provisions of
the Competition & Markets Authority Order
2014 in respect of statutory audit services
for large companies.
Audit and non-audit work
The Audit & Risk Committee remains
mindful of the attitude investors have to
auditors performing non-audit services.
The Committee has clear policies relating
to the auditors undertaking non-audit
work and monitors and approves the
appointment of the auditors for any
non-audit work involving fees above £25k,
with a view to ensuring that non-audit
work does not compromise the auditors’
objectiveness and independence. The
Committee is committed to ensuring that
fees for non-audit services performed
by the auditors will not exceed 70% of
aggregate audit fees measured over a
three-year period. This policy was reviewed
and approved in March 2025.
Fees payable to the auditor for audit and
non-audit services are set out in note 5 to
the financial statements on page 129.
evoke plc Annual Report & Accounts 2024
79
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Membership in 2024
Meeting
attendance
Andrea Gisle Joosen 4/4
Anne de Kerckhove 4/4
Limor Ganot 4/4
Andrea Gisle Joosen
Chair of the Remuneration Committee
Remuneration Committee
Dear Shareholder,
I am pleased to present the Directors’
Remuneration Report for the year ended
31 December 2024. This report sets out:
my statement on the activities and
decisions of the Remuneration
Committee during the year;
a summary of the main elements of the
Directors’ Remuneration Policy which
was approved at our 2024 AGM; and
the Annual Report on Remuneration,
which explains how the Directors’
Remuneration Policy was implemented
in 2024 and how the policy will be
implemented in 2025.
As a company incorporated in Gibraltar,
evoke plc is not bound by UK law or
regulation in the area of Directors’
remuneration to the same extent that it
applies to UK incorporated companies.
However, reflecting the Committee’s
approach to good governance and
investor expectation, we have prepared
this report in line with the requirements of
the Directors’ Remuneration Reporting
regulations.
Overview of 2024
2024 was a pivotal year for the business,
with our new strategy and value creation
plan laying the foundations for our
transformation. The plan set out six strategic
initiatives to drive operational excellence
and prepare the business for step-change
value creation. The impact of the new
growth strategy and turnaround is evident,
with the business returning to growth
towards the end of the year reflecting
strong cost control, enhanced capabilities
and our increasingly efficient operating
model. FY24 financial performance has
been impacted by legacy operational
and marketing approaches resulting in
performance below initial expectations in
the first half of the year. However, there has
been significant progress in transforming
the Group’s capabilities to strengthen our
competitive advantages, with a strong
second half leaving us well positioned for
mid- and long-term profitable, sustainable
growth and investor return as we look
to 2025.
This has been the context in which the
Committee has reviewed remuneration
outcomes for the year and considered
metrics and target setting for the
year ahead.
Remuneration outcomes for 2024
The bonus for 2024 was based 55% on
financial measures and 45% on strategic,
individual and ESG performance.
Performance against all three financial
measures was below threshold resulting
in no payout for this element of the bonus.
That said, the “gateway” level of profit
performance was achieved, meaning
the possibility of a bonus payable against
the non-financial element. Performance
against the strategic and individual
objectives, which were aligned to the
initiatives under the value creation plan,
was broadly on target, reflecting the
challenge of the targets set. Our ESG
scorecard focusing on players, people
and planet was assessed at 34.2% of
maximum providing a total bonus payout
of 19.7% of maximum. Details of targets and
performance against them are included
later in this report.
The Committee considered whether this
outcome was appropriate taking into
account the below threshold outcome of
the financial performance element, the
strategic progress achieved, and the wider
stakeholder experience. The Committee
has seen good progress made with our
transformative Value Creation Plan over the
year, with the business returning to growth.
Noting this, the importance of the strategic
objectives in laying the foundations for
growth and the resulting moderate bonus
payout, the Committee is comfortable with
the formulaic bonus outcome and that no
discretionary adjustment is required. In line
with our policy, one-third of the net bonus
payable will be used to purchase shares in
the Company which are subject to a two-
year holding period.
The current Executive Directors did not
participate in the 2022 LTIP which was
based on relative TSR and adjusted EPS
growth. Performance was below threshold
against both measures and as a result, the
award granted to our former CFO Mr Dafna
has lapsed.
Implementation of policy for 2025
There will be no increases to Executive
Directors’ salaries for 2025.
The Committee has reviewed operation of
incentives for 2025 and is keen to ensure
our executives are sufficiently incentivised
to deliver the Value Creation Plan. 2025
will be a critical year for the Group, and
the Committee believes it is important to
drive and be able to reward the significant
step-change in financial and strategic
performance required to deliver our
business turnaround. As a result, the annual
bonus opportunity for 2025 is increased
within our approved policy maximum, by
one-third to 200% of salary for the CEO and
166.67% of salary for the CFO.
evoke plc Annual Report & Accounts 2024
80
Payment of the increased level of bonus
will require a significant increase in
financial performance and our strategic
initiatives and over achievement against
our plan, aligning to shareholder return.
The Committee is increasing the bonus
opportunity for FY25 and will continue to
review quantum again in the context of
target setting for future years. The annual
bonus for 2025 will be based on the same
mix of key financial and strategic measures
used in 2024.
There will be no change to LTIP award levels
for 2025. The performance measures and
weightings have been reviewed and there
is a small adjustment, with 50% continuing
to be based on net value creation and
50% based on relative TSR but with a small
increase to the weighting of the FTSE 250
(excluding investment trusts) peer group
to 60% and down weighting of the sector
peer group to 40% of the TSR element. This
recognises the continued importance of
rewarding out-performance against our
sector peers, while recognising potential
challenges in measuring this with a limited
number of peers.
Shareholder engagement
I reached out to our largest shareholders
(comprising 72% of the register) to explain
our proposed operation of the policy for
FY25 and the rationale for the increase in
maximum bonus opportunity. Shareholders
were given the opportunity to feed back
or to discuss our approach to remuneration
more generally. The Committee received
feedback from shareholders holding 44% of
our register through meetings and written
feedback and there were no concerns
raised with our proposed approach.
Wider workforce remuneration
The Committee continues to review
and consider the pay arrangements for
colleagues, who are essential to delivering
our business transformation. The workforce
salary increase for 2025 is budgeted at 3%,
excluding UK Retail where higher increases
will be made to bring pay just above the
increased National Living Wage from April
2025. In addition, following a review of
benefits, medical cover will now be offered
to our UK Retail colleagues. The annual
bonus opportunity for eligible colleagues
for FY25 will also be increased by one-third,
reflecting the approach for our Executive
Directors, ensuring that colleagues
also share in the benefits of increased
financial performance.
Conclusion
The Committee is comfortable that the
moderate bonus payout for FY24 is fair
and appropriate taking into account
the progress that has been achieved
during the year against our new value
creation strategy and the Group’s return
to growth. The operation of the policy for
FY25 supports the continued execution
of strategy, with the increased annual
bonus opportunity driving and rewarding
significantly increased financial and
strategic performance, ensuring strong
alignment between Executive Directors’
remuneration and shareholder returns.
I look forward to shareholders’ support for
the resolution on this Remuneration Report,
excluding the Directors’ Remuneration
Policy, at our forthcoming Annual
General Meeting.
I am available for any questions you may
have and can be reached through our
Company Secretary.
Andrea Gisle Joosen
Chair of the Remuneration Committee
31 March 2025
evoke plc Annual Report & Accounts 2024
81
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Remuneration Report
Directors’ Remuneration Policy
This part of the Directors’ Remuneration Report sets out a summary of the Remuneration Policy approved by shareholders at our 2024
AGM on 13 May 2024. The policy is intended to apply for a period of up to three years from this date. The full Remuneration Policy is
available in the 2023 Annual Report, which can be accessed at www.evokeplc.com.
Element Purpose Maximum Operation
Base salary
To recruit, motivate and
retain high-calibre Executive
Directors. Reflects individual
experience and role.
There is no prescribed
maximum annual base
salary increase.
Reviewed annually, normally effective
1 April.
Any increase to Directors’ salaries
will generally be no higher than the
average increase for the workforce.
Higher increases may be made.
Benefits
To provide a market-
competitive level of benefits
based on the market
in which the Executive
is employed.
At cost. Includes a company car or car
allowance, health insurance, disability
and life assurance.
Other benefits may be provided.
Pension
To provide market-
competitive
retirement benefits.
Aligned to the rate applying
to the workforce in the
country of appointment
(currently 5% of salary in
the UK).
Contribution to Group pension scheme
or cash allowance in lieu of pension.
Annual bonus
plan
To drive and reward
annual performance
and to encourage long-
term sustainable growth
and alignment with
shareholders’ interests.
Maximum opportunity of
200% of salary.
Based on a range of financial (majority)
and non-financial measures.
No more than 25% bonus payout
at threshold.
No more than two-thirds of bonus paid
in cash with the remaining amount, net
of tax, invested in shares and held for
two years.
Committee discretion to adjust
formulaic outcome and malus and
clawback provisions apply.
Long-term
incentive plan
Rewards Executive
Directors for achieving
longer-term performance
and sustainable growth
for shareholders.
Exceptional maximum is
300% of salary.
Normal maximum is 200%
of salar y.
Based on a range of financial, total
shareholder return and non-financial
measures (minority).
No more than 25% vests for
threshold performance.
Three-year performance period with
two-year holding period.
Committee discretion to adjust
formulaic outcome and malus and
clawback provisions apply.
All-employee
share plans
To align with Group
employee reward and to
promote share ownership.
As per HMRC limits. Executive Directors may participate in
any all-employee share plan operated
by the Company.
Shareholding
requirement
To provide alignment with
shareholders’ interests.
200% of salary
during employment.
100% of salary (or actual
shares if lower) post-
employment for one year
and 50% of salary for the
second year.
Executive Directors are required to
retain shares from incentive awards to
meet the requirement within five years
of appointment.
Non-Executive
Directors
To provide an appropriate
fee level to attract and
retain a Chair and NEDs and
to appropriately recognise
the responsibilities and
time commitment.
No prescribed maximum
annual fee increase.
NEDS are paid a base fee
and additional fees for
additional responsibilities.
Any reasonable business-related
expenses will be reimbursed.
evoke plc Annual Report & Accounts 2024
82
Service agreements and letters of appointment
Executive Directors
The Executive Directors have a service contract requiring 12 months’ notice of termination from either party as shown below. Their service
contracts are available for inspection at evoke’s registered office and at each Annual General Meeting.
Executive Director Date of appointment
Date of current
contract
Notice from the
Company
Notice from the
individual
Unexpired period of
service contract
Per Widerström 16 October 2023 26 July 2023 12 months 12 months Rolling
Sean Wilkins 1 February 2024 12 September 2023 12 months 12 months Rolling
Chair and Non-Executive Directors
The Non-Executive Directors serve subject to letters of appointment and are appointed subject to re-election at each Annual General
Meeting. The Non-Executive Directors are typically expected to serve for three years, although the Board may invite a Non-Executive
Director to serve for an additional period. Their letters of appointment are available for inspection at evoke’s registered office and at
each Annual General Meeting.
The table below details the letters of appointment for each Non-Executive Director.
Non-Executive Directors Date of appointment
Date of current letter of
appointment Unexpired term of service contract
Lord Mendelsohn 23/09/2020 (Non-Executive Director)
01/04/2021 (Chair)
01/04/2024 31/03/2027
Limor Ganot 01/08/2020 01/0 8/2023 31/07/2026
Andrea Gisle Joosen 0 5/07/202 2 05/07/2 0 2 2 04/07/2 0 25
Anne de Kerckhove 2 8/11/ 2 017 2 8/11/ 2 0 2 3 27/11/2026
Ori Shaked 13/09/2022 13/09/2022 12/09/2025
Mark Summerfield 05/09/2019 05/09/2022 04/09/2025
Susan Standiford 01/11/2024 28/08/2024 31/10/2027
evoke plc Annual Report & Accounts 2024
83
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Remuneration Report continued
FY25 remuneration scenarios for Executive Directors
The charts below illustrate the potential remuneration opportunities for the Executive Directors during FY25 based on different
performance scenarios.
Minimum: Comprises fixed pay only using the salary for FY25, an estimate of the value of benefits and a company pension contribution
in line with policy.
On-target: Fixed pay plus an annual bonus payout at 50% of maximum (100% of salary for the CEO and 83.33% of salary for the CFO)
and LTIP vesting at 50% of face value (100% of salary for the CEO and 87.5% of salary for the CFO).
Maximum: Comprises fixed pay and assumes full payout under the annual bonus (200% of salary for the CEO and 166.67% for the CFO)
and the LTIP grant vests in full (200% of salary for the CEO and 175% for the CFO). The maximum scenario includes an additional element
to represent 50% share price growth on the LTIP award from the date of grant to vesting.
Below target
4,000,000
5,000,000
3,000,000
2,000,000
0
1,000,000
Target CEO
Maximum
Below target
Target CFO
Maximum
0
1000000
2000000
3000000
4000000
5000000
100%
£722k
£2,074k
£4,102k
£462k
£1,196k
£2,307k
£1,931k
£3,426k
35%
33%
39%
39%
32%
22%
100% 39%
30%
37%
39%
31%
24%
Key
Fixed Pay
Annual Bonus
LTIP
LTIP with 50% Share
price growth
£
evoke plc Annual Report & Accounts 2024
84
Annual Report on Remuneration
This Annual Report on Remuneration, together with the Chair’s Annual Statement, will be subject to an advisory vote at the Annual
General Meeting to be held on 28 May 2025. The information on page 86 respect to Directors’ emoluments and onwards through page
93 has been audited.
Operation of Remuneration Policy for 2025
Base salaries
There are no base salary increases for 2025. The CEO’s salary therefore is £676,000 and the CFO’s salary is £430,000.
Annual bonus
The CEO’s maximum bonus opportunity has been increased to 200% of salary and the CFO’s maximum bonus opportunity has been
increased to 166.67% of salary.
20% of bonus potential will be based on Group revenue, 20% Group adjusted EBITDA, 15% leverage targets calculated using net debt to
adjusted EBITDA ratio, 25% strategic objectives, 10% on an ESG scorecard (weighted 50% safer gambling, 25% environmental impact, 25%
employee engagement) and 10% based on personal objectives. These key measures underpin our Value Creation Plan.
Full retrospective disclosure of targets and performance against them will be disclosed in next year’s report.
Long-term incentive plan
The CEO will receive an award of 200% of salary and the CFO will receive an award of 175% of salary.
For 2025, the performance conditions continue to be 50% determined by net value creation targets and 50% on relative TSR (with
40% against a bespoke sector peer group and 60% against the FTSE 250 excluding investment trusts). TSR assesses the Company’s
performance against peers and aligns the rewards received by executives with the returns received by shareholders, whilst net value
creation provides a specific focus on our combined priorities of profit growth and debt reduction.
Net value creation will be calculated as follows:
Gross economic value creation: adjusted EBITDA increase (2027 adjusted EBITDA minus 2024 adjusted EBITDA), multiplied by a multiple
of 6.8; PLUS
Change in debt: 2027 adjusted net debt minus 2024 adjusted net debt; MINUS
Change in equity: value of any equity issued.
The performance targets are as set out below:
Performance measure Threshold (25% vests) Maximum (100% vests)
Net value creation £891m £1,640m
Relative TSR (versus sector peer group
1
) Median Median + 10% p.a.
Relative TSR (versus FTSE 250) Median Upper quartile
1. The sector peer group comprises Bally’s Corporation, Betsson AB, Flutter Entertainment plc, Entain plc, Kambi Group plc, Playtech plc and Rank Group plc.
Pension and benefits
Pension allowance continues at 5% of salary. Both Directors receive benefits in line with policy.
Non-Executive Directors’ fees
The Non-Executive Director fees remain unchanged from 2024.
Non-Executive Chair fee: £320,000
Non-Executive Director fee: £90,000
Senior Independent Director fee: £20,000
Chair of a Board committee (inclusive of membership fee): £15,000
Membership of Audit & Risk, Remuneration, ESG, Nominations or Gaming Compliance Committee: £5,000
evoke plc Annual Report & Accounts 2024
85
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Remuneration Report continued
Remuneration paid to Executive Directors for services in 2024
The following table presents the Executive Directors’ emoluments in respect of the year ended 31 December 2024.
Executive Directors
Salary
1
£’000
Taxable
benefits
2
£’000
Annual
bonus
3
£’000
Long-term
incentives
£’000
Pension
4
£’000
Total
£’000
Total
fixed pay
£’000
Total
variable
pay
£’000
Per Widerström, CEO 2024 676 12 199 34 921 722 199
2023 153 173 7 333 333
Sean Wilkins
5
, CFO 2024 394 11 97 23 525 428 97
2023
1. Sean Wilkins’ salary is shown for the period from 1 February 2024 to 31 December 2024.
2. Benefits total represents the taxable value of benefits paid. Benefits provided to Executive Directors
for 2024 include: family private healthcare, life assurance and car allowance.
3. Annual bonus is the total gross payment before any amount has been invested in bonus shares.
4. Per Widerstm and Sean Wilkins receive a pension cash allowance of 5% of base salary (in line with wider workforce).
5. Sean Wilkins’ taxable benefits value is overstated by £1,337 and the pension value is overstated by £3,075. This represents an
overpayment in respect of private healthcare and pension cash allowance, which has subsequently been repaid.
Non-Executive Directors’ fees
The following table presents the Non-Executive Director fees in respect of the year ended 31 December 2024. All amounts are in £’000.
Non-Executive Directors Fee Other Total fee
Jon Mendelsohn
1
2024 325 325
2023 571 571
Anne de Kerckhove
2
2024 145 3 148
2023 179 2 181
Mark Summerfield
3
2024 115 115
2023 145 145
Limor Ganot
4
2024 105 1 106
2023 101 101
Andrea Gisle Joosen
5
2024 110 0 110
2023 100 1 101
Ori Shaked
6
2024 105 5 110
2023 94 94
Susan Standiford
7
2024 15 15
2023
1. Lord Mendelsohn’s fee for 2023 reflects his role as Non-Executive Chair between 1 January 2023 to 29 January 2023 and 16 October 2023 to 31
December 2023 and Executive Chair from 30 January 2023 to 15 October 2023, with 2024 showing his fees as Non-Executive Chair for the entire year.
2. Anne de Kerckhove received an additional Non-Executive Director fee of £30,000 for 2023 for the additional time spent during
the year on integration matters. She received reimbursed grossed up expenses of £3,245 in 2024 and £2,077 in 2023.
3. Mark Summerfield received an additional Non-Executive Director fee of £30,000 for 2023 for
the additional time spent during the year on integration matters.
4. Limor Ganot received reimbursed grossed up expenses of £920 in 2024.
5. Andrea Gisle Joosen received reimbursed grossed up expenses of £274 in 2024 and £1,027 in 2023.
6. Ori Shaked received reimbursed grossed up expenses of £5,129 in 2024.
7. Susan Standiford was appointed on 1 November 2024. She has received her Non-Executive Director fee only for the period 1 November
2024 to 31 December 2024, with the Audit & Risk Committee fee for the period from 1 November 2024 paid in March 2025.
evoke plc Annual Report & Accounts 2024
86
Annual bonus payments in respect of 2024 performance
The maximum bonus opportunity for our CEO was 150% of salary and for our CFO was 125% of salary pro-rated to his appointment to the
Board on 1 February 2024.
The annual bonus measures, weightings, targets and performance against them are set out below.
Performance measure Weighting
Threshold
(10% payout)
Target
(50% payout)
Maximum
(100% payout)
Actual
performance
Formulaic
bonus outcome
(% of maximum)
Revenue
20% £1,795m £1,889m £1,983m £1,754m 0%
Adjusted EBITDA 20% £324m £341m £358m £312m 0%
Leverage 15% 5. 5.1× 5.0× 5. 0%
Strategic objectives 25% See table below 45%
ESG scorecard Player
5%
Assessment of player safety, ensuring our
customers bet and game in a safe and
sustainable way
On-target
1
50%
People – Group ENPS 2.5% +8 +11 +15 +10 36.67%
Planet – Scope 1&2
emissions change
2.5% −2.5% −4% −6% +2% 0%
Personal objectives 10% See table below 50% 50%
1. In determining the outcome, the Committee took into account (1) the development of our ‘Positive Play Scale’ methodology during
the year, which enables the Group to assess customer behaviours and tracks our progress in promoting positive play, a key pillar of
our ESG framework, (2) implementation of player safety processes to manage financial risk, (3) new technology deployed to monitor
and ensure the safety of our customers online and in retail, and (4) projects underway to ensure timely harm identification.
2. At least 90% of the adjusted EBITDA target must be achieved for any bonus to be payable.
Strategic objectives
Performance for the strategic objectives has been assessed based on the Group’s progress against stretching objectives across five
strategic initiatives within the Value Creation Plan. The sixth strategic initiative is ESG and therefore included in the ESG scorecard.
Strategic initiative Weighting Measurement Performance
Score (% of
maximum)
Customer Lifecycle
Management
20% 1. Delivery of the Customer
Experience Platform for
William Hill (WH) UK by
end September 2024.
2. Deliver forecast revenue benefits
in FY24.
1. Chosen Customer Experience
Platform implemented on time.
2. Forecast revenue benefits delivered.
50%
Customer Value
Proposition (CVP)
20% 1. Delivery of brand CVPs with
appropriate materials produced,
signed off and rolled out to
the business by end May for
MRG (Mr Green), September
(WH) and October (888).
2. Deliver forecast revenue
benefit in FY24 through brand
licence partnerships.
1. (i) MRG – brand positioning completed on time,
new look and feel developed and rolled out.
(ii) WH – significant elements already
implemented in 2024.
(ii) 888 – 888 Brand CVP process continues
with a team and plan in place.
2. Forecast revenue benefit not delivered.
25%
Operations 2.0 20% 1. Intelligent automation foundation
and roadmap ready for
monetisation by end of June.
1. Foundation and roadmap delivered on time
and forecast benefits delivered in FY24.
50%
evoke plc Annual Report & Accounts 2024
87
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Remuneration Report continued
Strategic initiative Weighting Measurement Performance Score (%of
maximum)
Product &
Technology
Foundations
20% 1. Deliver forecast revenue
benefit in FY24 through
product roadmap delivery.
2. Deliver identified ‘quick
wins’ associated with One-
Platform programme.
1. Forecast incremental revenue delivered.
2. All identified quick wins delivered.
50%
Winning
Organisation
20% 1. New target operating model
implemented (including RACI
matrix, people impact, RAG, and
transition plan) by end April.
2. Target operating model RAG
assessed green for senior
leadership population (based on
high performance organisation
skill gap closure and/or external
hiring) by end of December.
1. Target operating model delivered
over two phases.
2. Senior leadership population changes complete.
50%
Personal objectives
Objective Weighting Measurement Performance
Score (% of
maximum)
Successful
execution of the
One Company
programme,
including launch
of a new strategy
and 2024–2026
Value Creation Plan,
as well as a new
corporate brand.
50% 1. Strategy and VCP approved
and launched before
end of March 2024.
2. New corporate brand
approved and launched
before end of March 2024, with
shareholder approval received
at the AGM in May 2024.
1. Both approved and launched
before end of March 2024.
2. evoke corporate brand launched
before end of March 2024, 99.79% votes
in favour at AGM in May 2024.
50%
Project Jupiter
executed
according to plan.
50% 2024 cost savings against target
of £ 2 9.6m.
Savings target exceeded by c. £3.4m. 50%
In determining the percentage of bonus potential to award for personal performance the Committee has also considered the Directors’
individual contribution to the leadership and engagement of the Executive Committee and wider business.
Total bonus payable for 2024
Director
Operational
targets
payout (% of
maximum)
Personal
objectives
payout (% of
maximum)
Total bonus
payout (% of
maximum)
Total
payout
£’000
Per Widerström 16.3 0% 50% 19. 70 % 199
Sean Wilkins 16.3 0% 50% 19. 70 % 97
In reviewing the formulaic outcome under the bonus, the Committee took into account whether there had been any significant
compliance concerns during the year and noted there were none.
One-third of the bonus (net of tax) will be used to purchase shares which the Executive is required to hold for a period of two years.
evoke plc Annual Report & Accounts 2024
88
Long-term incentive awards with performance period ending in the year ended 31 December 2024
The 2022 LTIP awards have a performance period that ended on 31 December 2024.
The table below sets out the targets and performance against them resulting in no vesting.
TSR
1
Adjusted EPS
Performance level Performance required % vesting Performance required % vesting
Below threshold Below median 0% Less than 9.8% CAGR 0%
Threshold Median = −17.1% p.a. 25% 9.8% CAG R 25%
Maximum
Median + 10% p.a. =
−8.8% p.a. 100% 13.6% CAGR 100%
Actual achieved −44.6% p.a. 0% −78.15% CAGR 0%
1. TSR peer group comprises Betsson AB, Flutter Entertainment, Gamesys, Entain, Kambi Group, Kindred Group, LeoVegas, Playtech and Rank Group.
The only participant in the 2022 LTIP is former CFO Yariv Dafna whose award has now lapsed.
Scheme interests awarded during the year
The table below sets out the grants of conditional shares under the evoke plc Long Term Incentive Plan in 2024.
Executive Award type Grant date
Number of
awards granted
Face value of
awards granted
1
Face value of
awards as %
salary
% vesting at
threshold
performance
Per Widerström LTIP 27 March 2024 1,559,4 0 0 £1,352,000 200% 25%
Sean Wilkins LTIP 27 March 2024 867,9 3 5 £752,500 175% 25%
1. The share price used to determine face value is the average closing share price of the three days prior to grant (86.70 pence).
This award is due to vest subject to performance conditions being met at the end of the three-year performance period ending 31
December 2026 as set out below.
Performance measure Weighting Threshold (25% vests) Maximum (100% vests)
Net value creation 50% £859m £1,167m
Relative TSR (versus sector peer group
1
) 25% Median Median + 10% p.a.
Relative TSR (versus FTSE 250) 25% Median Upper quartile
1. The sector peer group comprises Bally’s Corporation, Betsson AB, Flutter Entertainment plc, Entain
plc, Kambi Group plc, Kindred Group plc, Playtech plc and Rank Group plc.
Loss of office payments and payments to past Directors
There we no loss of office payments and payments to past Directors in 2024, other than as previously disclosed in 2023.
evoke plc Annual Report & Accounts 2024
89
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Remuneration Report continued
Directors’ shareholdings and share interests
Details of the Directors’ interests (and of their connected persons) in shares as at 31 December 2024 are shown in the table below. On 28
January 2025 Andrea Gisle Joosen purchased a further 14,572 shares and now holds an interest of 31,271 shares.
Director
Legally
owned
Unvested
shares with
performance
conditions
Unvested
shares
without
performance
conditions
Unvested
options with
performance
conditions
Unvested
options
without
performance
conditions
Vested
unexercised
options Total
Total for
shareholding
guideline
Shareholding
as % of salary
1
Per Widerström 2,966,535 1,559,4 0 0 4,525,935 2,966,535 268%
Sean Wilkins 8 67,9 3 5 8 67,9 3 5 0%
Mark Summerfield 32,412 32,412 N/A
Anne de Kerckhove N/A
Lord Mendelsohn 500,000 500,000 N/A
Limor Ganot 87, 5 3 6 87, 5 3 6 N/A
Susan Standiford N/A
Andrea Gisle Joosen 16,699 16,699 N/A
Ori Shaked 672,882 672,882 N/A
1. The Executive Directors are required to build and maintain a shareholding equivalent to 200% of base salary. Shares counting towards this guideline
include legally owned shares, unvested options without performance conditions (valued on a net of tax basis), and fully vested but unexercised nil-cost
options (valued on a net of tax basis). Achievement against the guideline holding is calculated using the share price at 31 December 2024 of 61.15 pence.
Performance graph
The following graph shows evoke’s performance*, measured by TSR, compared with the performance of the FTSE 250 Index. The Directors
consider that the FTSE 250 Index is the most appropriate comparator benchmark as it has been a member of this index for a significant
period of the time covered by the chart.
Value of £100 Sterling in evoke 1/1/2015–31/12/2024 vs FTSE 250
*evoke plc Ordinary Shares of GBP 0.005 each, being the shares of the Company’s equity share capital whose listing or admission to dealing has resulted
in the Company falling within the definition of ‘quoted company’.
50
100
150
200
250
300
350
31 Dec 2014
31 Dec 2015
300
350
200
150
250
50
100
31 Dec 2016
31 Dec 2017
31 Dec 2018
31 Dec 2019
31 Dec 2020
31 Dec 2021
31 Dec 2022
31 Dec 2023
31 Dec 2024
Key
evoke plc
FTSE 250
£
evoke plc Annual Report & Accounts 2024
90
Total remuneration history for CEO
The table below sets out the total single figure remuneration for the CEO over the last ten years with the annual bonus paid as a
percentage of the maximum and the percentage of long-term share awards where the performance period determining vesting ended
in the year.
2015 2016 2017 2018
2019
Itai
Frieberger
2019
Itai
Pazner 2020 2021 2022
2023
Itai
Pazner
2023
Jon
Mendelsohn
2023
Per
Widerström 2024
Total
remuneration
(£000s) 3,544 1,369 8,358 1,8 86 364 1,354 2,000 2,970 1,476 67 475 333 921
Annual bonus
(%) 100% 100% 100% 29.2% 74.6% 74.6% 92.5% 78.0% 0.0% 0% N/A 0.0% 19.7 %
LTIP vesting (%) 59% 100% 100% 73.8% 30.6% 30.6% 89.9% 88.5% 0.0% 0% N/A 0.0% 0%
Note: For relevant partial years, we have named the CEO. For completeness, the period of CEO are as follows: Itai Frieberger was CEO from 2012 to March
2016. Itai Frieberger was CEO from March 2016 to January 2019. Itai Pazner was CEO from January 2019 to January 2023. Jon Mendelsohn was Executive
Chair from January 2023 to October 2023. Per Widerstm was appointed CEO in October 2023.
Lord Mendelsohn did not participate in the annual bonus or LTIP while performing the role of Executive Chair. Total remuneration shown is in respect of the
period of his appointment as Executive Chair from 30 January 2023 to 15 October 2023 only.
Per Widerstm has received one LTIP grant to date which is due to vest in 2027.
Percentage change in Director remuneration compared to the average for other employees
The following table sets out the percentage change in salary, taxable benefits and annual bonus from financial year 2020 to 2024, for
Directors and employees of the Group, taken as a whole.
Change 2024 v 2023 Change 2023 v 2022 Change 2022 v 2021 Change 2021 v 2020
Base
salary/
fee Benefits Bonus
Base
salary/
fee Benefits Bonus
Base
salary/
fee Benefits Bonus
Base
salary/
fee Benefits Bonus
Per Widerström 0% −93% 100% N/A N/A N/A N/A N/A N/A N/A N/A N/A
Sean Wilkins
1
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Mark Summerfield 21% N/A N/A 0% N/A N/A 28% N/A N/A 4% N/A N/A
Anne de Kerckhove −19% N/A N/A 0% N/A N/A 28% N/A N/A 26% N/A N/A
Lord Mendelsohn
2
−43% N/A N/A 78% N/A N/A 22% N/A N/A N/A N/A N/A
Limor Ganot 4% N/A N/A 0% N/A N/A 3% N/A N/A N/A N/A N/A
Susan Standiford
3
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Andrea Gisle Joosen 10% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Ori Shaked 12% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Employees
4
19% 13% 100% −59% −37% 0% 8% 7% −100% −2% −1% −14%
Notes relating to prior years can be found in the relevant year’s report.
1. Sean Wilkins was appointed as CFO on 1 February 2024.
2. Lord Mendelsohn received an increased fee for the duration of his appointment as Executive Chair in 2023.
3. Susan Standiford was appointed to the Board on 1 November 2024.
4. Employee numbers have been calculated on a per average head count basis across the combined Group. Data prior to 2023 was previously
stated excluding William Hill employees and has not been restated. Bonus only includes annual performance bonus payable to colleagues in April
in respect of the previous financial year. No bonus was payable in respect of FY23 performance, with a bonus being payable in respect of FY24.
evoke plc Annual Report & Accounts 2024
91
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Remuneration Report continued
CEO pay ratio
Year Method
25th
percentile
50th
percentile
75th
percentile
2024 B 1:32 1:32 1:27
2023 B 1:39 1:33 1:28
2022 A 1:22 1:18 1:13
2021 A 1:62 1:48 1:35
2020 A 1:33 1:26 1:19
2019 A 1:25 1:19 1:15
CEO
25th
percentile
50th
percentile
75th
percentile
Salary £676,000 £20,893 £20,893 £25,183
Total pay and benefits £921,000 £22,662 £23,237 £26,967
The table above sets out the CEO pay ratio for 2019 to 2024. For 2023 onwards, the comparison is based on the UK workforce, prior to
this the comparison was the Israel workforce. Ratios have been calculated following the methodology in Option B as this is the most
meaningful method of calculation for the UK workforce based on the availability of data at the time of calculation.
The ratio has increased slightly this year primarily as a result of the moderate payout under the bonus for the CEO. The lower ratios for the
prior two years reflect that there were no bonus or LTIP payouts for the CEO. Our UK retail colleagues received a pay increase to align
with National Living Wage in 2024, compared to the CEO who has not received a salary increase since appointment in October 2023.
The reward policies and practices for all employees across the Group are broadly aligned to those set for the Executive Directors
including the CEO, recognising that for some employee groups (including UK retail) a tailored approach is required to reflect the talent
market. On this basis, the Committee is satisfied that the median pay ratio is consistent with the pay, reward and progression policies
across the UK workforce.
Relative importance of spend on pay 2024 v 2023
The graph above sets out the actual expenditure by evoke in financial years 2023 and 2024 on dividends and remuneration to
Group employees.
The calculation of the comparables is as set out in the 2024 Consolidated Income Statement and the notes to the financial statements.
300
350
250
200
150
100
0
50
-1%
0 0
FY23 FY24 FY23 FY24
Employee pay and benefits Dividends
0
50
100
150
200
250
300
350
313 311
£k
evoke plc Annual Report & Accounts 2024
92
Committee members, attendees and advice
The Remuneration Committee consists solely of Non-Executive Directors. Ms Andrea Gisle Joosen chairs the Committee and Committee
members at the end of the year were Ms Anne de Kerckhove and Ms Limor Ganot. Details of attendance at Committee meetings are
contained in the statement on Corporate Governance on page 64. The Chair of the Board attends meetings by invitation. Members
of the management team attend meetings by invitation, and where appropriate, but no individual is present when their own specific
remuneration arrangements are determined.
The Remuneration Committee’s remit is set out in its terms of reference which are available at https://www.evokeplc.com/who-we-are/
governance/board-committees/
Remuneration Committee adviser
Korn Ferry was appointed Remuneration Committee adviser to evoke on 30 November 2018 following a tender process.
The primary role of the adviser to the Committee is to provide independent and objective advice and support to the Committee’s
Chair and members. Korn Ferry has discussions with the Committee Chair on a regular basis to discuss executive and wider Group
remuneration matters, reporting, regulation, investor views and process. The Committee undertakes due diligence periodically to ensure
that its advisers remain independent and is satisfied that the advice that it receives from Korn Ferry is objective and independent. Korn
Ferry is a signatory to the Remuneration Consultants Group Code of Conduct which sets out guidelines for managing conflicts of interest
and has confirmed to the Committee its compliance with the Remuneration Consultants Group Code.
The total fees paid to Korn Ferry in respect of its services to the Committee for the year ending 31 December 2024 were £97,000 (2023:
£100,000). Fees are charged on a ‘time spent’ basis.
Engagement
The Committee includes as part of its annual agenda consideration and review of workforce policies and practices and invites members
of the management team to attend Committee meetings to provide input into the Committee’s considerations. The approach to
workforce engagement has been reviewed for 2025 and an engagement plan will be led by the designated Director for workforce
engagement, Ms Anne de Kerckhove, with the Chief People Officer and supported by the Chair of the Board.
The Committee is committed to having a transparent and constructive dialogue with our investors and consults with its investors to seek
feedback on any proposed policy changes and significant operation of policy changes.
Statement of shareholder voting at AGM
Advisory vote to approve Annual Report on
Remuneration (at 2024 Annual General Meeting)
Advisory vote to approve Remuneration Policy
(at 2024 Annual General Meeting)
Total number of votes % of votes cast Total number of votes % of votes cast
For 252,016,753 88.35% 25 7, 5 02 ,24 8 90.28%
Against 33,216,128 11. 65 % 2 7, 73 0 , 6 3 3 9.72 %
Withheld 33,780 33,780
evoke plc Annual Report & Accounts 2024
93
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Report
The Directors’ Report for the
year ended 31 December 2024
comprises pages 94 to 99 of this
report, together with the sections
of the Annual Report incorporated
by reference. The Corporate
Governance Report set out on
pages 62 to 93 is incorporated
by reference into this report and,
accordingly, should be read as
part of this report.
As permitted by legislation, some of the
matters required to be included in the
Directors’ Report have instead been
included in the Strategic Report on pages 8
to 61, as the Board considers them to be of
strategic importance.
Specifically, these are:
the strategic framework on pages 12 to
23, which provides detailed information
relating to the Group, its business model
and strategy, operation of its businesses,
future developments and the results and
financial position for the year ended
31 December 2024;
future business developments
(throughout the Strategic Report);
details of the Group’s policy on
addressing the principal risks and
uncertainties facing the Group, which
are set out in the Strategic Report on
pages 42 to 53;
information on the Group’s GHG
emissions for the year ended 31
December 2024, contained within our
TCFD section and on page 177; and
how we have engaged with our
stakeholders on pages 40 to 41.
Furthermore, as a company incorporated
in Gibraltar, evoke plc is not required by
UK law or regulation to prepare the
Directors’ Remuneration or Strategic
Reports under regulation that applies to
UK incorporated companies. However, by
virtue of evoke’s listing on the London Stock
Exchange and reflecting the Directors’
approach to good governance and
investor expectation, we have prepared
these reports in line with the requirements
under the UK Companies Act 2006.
The Directors’ Remuneration Report, set
out on pages 80 to 93, has been voluntarily
prepared in accordance with sections 420
to 422 of the UK Companies Act 2006.
The information given in the Strategic
Report, set out on pages 8 to 61, has been
voluntarily prepared in accordance with
section 414 of the UK Companies Act 2006.
Results
The Group’s loss after tax for the financial
year of £191.4 million (2023 restated: £65.2
million loss) is reported in the Consolidated
Income Statement on page 110.
The Board of Directors is not recommending
a final dividend to be paid, in light of the
Group’s leverage position following the
acquisition of William Hill and consistent
with its previous announcements.
Directors and their interests
Biographical details of the current Board
of Directors, setting out their relevant skills
and experience and their professional
commitments, are shown on pages 62
and 63.
The Directors who served during the
year are shown below. In line with the UK
Corporate Governance Code and as
required by the Company’s Memorandum
& Articles of Association (‘Articles’), all
Directors retire at each Annual General
Meeting and those who wish to continue to
serve offer themselves for re-election.
Lord Mendelsohn (first appointed
23 September 2020 as Chair Designate,
appointed as Chair on 31 March 2021
and appointed as Executive Chair on
29 January 2023, returning to Non-
Executive Chair on 16 October 2023).
Per Widerstm (first appointed
16 October 2023).
Mark Summerfield (first appointed
5 September 2019).
Anne de Kerckhove (first appointed
28 November 2017).
Limor Ganot (first appointed 1
August 2020).
Andrea Gisle Joosen (first appointed
5 July 2022).
Ori Shaked (first appointed 13
September 2022).
Sean Wilkins (first appointed 1 February
2024)
Susan Standiford (first appointed
1 November 2024).
The beneficial and non-beneficial
interests of the Directors and their closely
associated persons (pursuant to Article
19 of the UK Market Abuse Regulation) in
shares of the Company are set out in the
Directors’ Remuneration Report on pages
80 to 93. Lord Mendelsohn, Per Widerstm,
Ori Shaked, Limor Ganot, and Andrea
Gisle Joosen purchased shares during the
year, details of which can be found in the
Remuneration Report. There have been
no changes in the interests of Directors
in shares of the Company between
31 December 2024 and 28 February 2025
which is the last practicable date prior
to the release of this report. None of the
Directors had any interests in any other
material contract or arrangement with the
Company or any of its subsidiaries.
Share capital
Changes in share capital of the Company
during the financial year are given in the
Consolidated Statement of Changes in
Equity. As at 31 December 2024, the issued
share capital of the Company comprised
449,713,067 ordinary shares of GBP £0.005
each (‘Ordinary Shares’).
At the Annual General Meeting held in
May 2024, the resolutions concerning the
disapplication of pre-emption rights did
not achieve the necessary majority to be
approved. These resolutions were proposed
to enhance the Company’s financial
flexibility, a standard practice for UK listed
companies. The Board recognises the
concerns expressed by shareholders and is
committed to engaging with them to better
understand their perspectives. We take
this feedback seriously and will continue
to engage with our shareholders on this
matter. As a board, we remain dedicated
to maintaining transparent communication
and upholding governance principles that
align with the long-term interests of our
shareholders and stakeholders.
evoke plc Annual Report & Accounts 2024
94
Share buy-back authority
At the Annual General Meeting held in May
2024, the Board was authorised to make
market purchases of up to 44,910,824 of its
Ordinary Shares at a minimum price per
share (exclusive of expenses) of £0.005
and a maximum price per share (exclusive
of expenses) of the highest of 105% of the
average of the middle market quotations
of an Ordinary Share in the Company as
derived from the London Stock Exchange
Daily Official List for the five business
days immediately preceding the day on
which the Ordinary Share is contracted
to be purchased, the price of the last
independent trade of an Ordinary Share,
and the highest current independent bid
for an Ordinary Share in the Company as
derived from the London Stock Exchange
Trading System.
The authority expires upon the earlier of:
(i) the conclusion of the next Annual
General Meeting of the Company; and
(ii) 30 June 2025, unless previously renewed,
varied or revoked by the Company at
a general meeting; and a contract to
purchase shares under the authority
may be made prior to the expiry of the
authority, and concluded in whole or
in part after the expiry of the authority,
and the Company may purchase its
Ordinary Shares in pursuance of any
such contract. In 2024, the Company
did not seek to exercise any of the
foregoing powers and authorities.
Rights attaching to Ordinary
Shares in the Company
The rights and obligations attaching to
Ordinary Shares are set out in the Articles.
Holders of Ordinary Shares are entitled to
attend and speak at general meetings,
to appoint one or more proxies and to
exercise voting rights.
Holders of Ordinary Shares may receive
a dividend and on liquidation may share
in the Company’s assets. Holders of
Ordinary Shares are entitled to receive the
Annual Report. Subject to meeting certain
thresholds, holders of Ordinary Shares
may requisition a general meeting or the
proposal of resolutions at general meetings.
Restrictions on transfer of shares
and limitations on holdings
There are no restrictions on transfer or
limitations on the holding of Ordinary
Shares other than under restrictions
imposed by law or regulation (for example,
insider trading laws) or pursuant to the
Company’s share dealing code.
Requirements of gaming
regulations
Many jurisdictions where the Group
currently holds, or in the future may secure
a licence, require any person who acquires
beneficial ownership of more than a
certain percentage (typically 5%, and
in some cases a smaller percentage) of
the Company’s securities, to report the
acquisition to the gaming authorities and
apply for a finding of suitability. Many
gaming authorities allow an ‘institutional
investor’ to apply for a waiver that allows
such institutional investor to acquire up to
a certain percentage of securities without
applying for a finding of suitability, subject
to the fulfilment of certain conditions.
In some jurisdictions, suitability
investigations may require extensive
personal and financial disclosure. The
failure of any such individuals or entities to
submit to such background checks and
provide the required disclosure could
jeopardise the Group’s eligibility for a
required licence or approval.
The criteria used by relevant regulatory
authorities to make determinations as to
suitability of an applicant for licensure
varies from jurisdiction to jurisdiction,
but generally require the submission of
detailed personal and financial information
followed by a thorough investigation.
Gaming authorities have very broad
discretion in determining whether an
applicant (corporate or individual) qualifies
for licensing or should be found suitable.
Any person who is found unsuitable by
a relevant gaming authority may be
prohibited by applicable gaming laws
or regulations from holding, directly or
indirectly, the beneficial ownership of any
of the Company’s securities.
The Articles include provisions to ensure
that the Company has the required powers
to continue to comply with applicable
gaming regulations.
These provisions include providing the
Company, in the event of a Shareholder
Regulatory Event (as defined in the Articles),
with the right to:
a. suspend certain rights of its members
who do not comply with the
provisions of the gaming regulations
(the Affected Members);
b. require such Affected Members to
dispose of their Ordinary Shares; and
c. subject to (b) above, dispose
of the Ordinary Shares of
such Affected Members.
The Company considers that these rights
are required in order to mitigate the risk
that an interest in Ordinary Shares held by
a particular person could lead to action
being taken by a relevant regulatory
authority (as defined in the Articles) which
in turn could lead to the withdrawal of
existing licences held by the Group or
the exclusion of being awarded further
licences in other jurisdictions that the
Group seeks to pursue. This potential
regulatory authority action could therefore
cause substantial damage to the Group’s
business or prospects.
Entities holding company shares
on behalf of Group employees
At 31 December 2024, Virtual Share
Services Limited (a wholly owned subsidiary
of the Company) held 1,454,669 Ordinary
Shares in its administrative capacity in
connection with the evoke plc Long Term
Incentive Plan and Deferred Share Bonus
Plan. Full details are set out on pages 152
and 153.
evoke plc Annual Report & Accounts 2024
95
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Report continued
Shareholder agreements and
consent requirements
There are no known arrangements under
which financial rights are held by a person
other than the holder of the shares.
Relationship agreement
The Company is a party to a relationship
agreement with, among others, Salix Trust
Company (BVI) Limited as trustee for Dalia
Shaked (‘DS Trust’) dated 14 September
2005 which was amended on 16 July 2015
(the ‘Amended Relationship Agreement’).
The O Shaked Shares Trust and the Ben
Yitzhak Family Shares Trust (together with
Dalia Shaked Bare Trust, the ‘Principal
Shareholder Trusts’) are also party to the
Amended Relationship Agreement but
are no longer bound by certain material
provisions since they are no longer
shareholders of the Company.
The Amended Relationship Agreement
includes the following provisions in respect
of the independence of the Company
(in accordance with the UK Listing Rules)
which provide that DS Trust shall, and
shall procure as far as it is legally able
that its respective associates:conduct all
transactions and relationships with evoke
plc and any member of the Group on
an arm’s length basis and on a normal
commercial basis;
not take any action which precludes
or inhibits evoke plc, or any member of
the Group, from carrying on its business
independently of it;
not take any action that would have
the effect of preventing the Company,
or any member of the Group, from
complying with its obligations under the
UK Listing Rules; and
not propose or procure the proposal
of any shareholder resolution which is
intended, or appears to be intended, to
circumvent any proper application of the
UK Listing Rules.
It further provides that the DS Trust will not
solicit Group employees without consent,
that only Independent Directors can
vote on proposals to further amend the
Amended Relationship Agreement, that
the DS Trust will consult the Company
prior to disposing of a significant number
of shares in order to maintain an orderly
market and shall not disclose confidential
information unless required to do so by
law or relevant regulation or having first
received the Company’s consent.
The Amended Relationship Agreement
also includes restrictions on the DS Trust’s
power to appoint Directors and includes
obligations on the DS Trust to exercise its
voting rights to ensure that the majority
of the Board, excluding the Chair,
is independent.
The DS Trust can nominate a Non-Executive
Director for appointment to the Board. In
the event that this right is exercised, and
it results in fewer than half the Board
(excluding the Chair of the Board) being
Independent Directors, such appointment
shall only become effective upon the
appointment to the Board of an additional
Independent Director acceptable to the
Nominations Committee. The DS Trust
exercised this right in July 2022 and Ori
Shaked was appointed as a Non-Executive
Director on 13 September 2022. In line
with the UK Corporate Governance
Code and as required by the Company’s
Memorandum & Articles of Association
(‘Articles’), Mr Shaked will retire at the 2025
Annual General Meeting and offer himself
for re-election.
Such restrictions and obligations apply in
respect of the DS Trust whilst it holds not
less than 7.5% of the issued share capital of
the Company.
The obligations of the parties to the
Amended Relationship Agreement are at
all times subject to all relevant legal and
regulatory requirements and obligations of
the parties thereto in the United Kingdom,
Gibraltar or elsewhere.
Confirmation of independence
The Board confirms that as of the date of
this Annual Report, and during the entirety
of 2024, the Company had no controlling
shareholder. Therefore, no confirmation of
independence is required pursuant to UK
Listing Rule 6.6.1R(13).
Shareholders’ agreements
There are no known shareholders’
agreements in force between shareholders
of the Company.
Substantial shareholdings
The Company has been notified of the following interests in 5% or more of its share capital under Disclosure Guidance and Transparency
Rules (DTR) Rule 5 of the UK Financial Conduct Authority:
Principal shareholders
Applicable
financial
instruments
% issued
share capital
Nature of
holding
As at 31 December 2024
Salix Trust Company (BVI) Limited in trust on behalf of Dalia Shaked 86,283,534 19.19 Indirect
Artemis Fund Managers Limited (UK) 5 3 ,711,97 2 11.94 Indirect
Parvus Asset Management LLP (UK) 44,584,872 9.91 Indirect
Helikon Investments (UK) 24,636,482 5.48 Indirect
Between 31 December 2024 and 28 February 2025 which is the last practicable date prior to the publication of this Annual Report, no
notifications were received regarding holdings comprising 5% of the Company’s issued share capital. Information provided to the
Company pursuant to the DTRs is publicly available via the regulatory information services and the Company’s corporate website
www.evokeplc.com.
evoke plc Annual Report & Accounts 2024
96
Change of control
A change of control in the Company
may, in the event of failure to fulfil any
applicable consent requirement, give
rise to certain revocation or termination
rights under the Group’s gaming licences
or certain contracts to which Group
companies are a party.
Political donations
In accordance with its Political Involvement
Policy which is available on the corporate
website, the Group did not make any
donations to any political party (including
any non-EU political party) or organisation
or independent election candidate or
incur any political expenditure during
the year.
Political involvement and
anti-corruption activities
The Group has a zero-tolerance approach
to bribery and corruption and complies
strictly with all relevant laws. The Group
has adopted an Anti-Bribery & Corruption
Policy which applies to all employees and is
overseen by the Board. The policy includes
the Group’s rules with regard to the giving
and receiving of gifts, business hospitality
and other payments, with particular
focus on transactions with government-
related entities and intermediaries. The
policy can be read in full on the Group’s
corporate website and following approval
in March 2024 undergoes annual review.
The Group carries out a comprehensive
due diligence process of potential high-
risk business associates, which includes
certain government-related transactions
and certain intermediaries. The Group
also clearly communicates its policy to its
suppliers and employees and carries out
staff training on the topic.
During 2024, no instances of non-
compliance with the policy arose, and
no fines, penalties or settlements were
received or entered into in connection
with bribery and corruption matters. We
have also adopted a Political Involvement
Policy, which is publicly available on the
corporate website. Under this policy, we do
not generally engage in political matters
other than lawful lobbying in connection
with our business via our trade association,
the Betting and Gaming Council. The
Group was not involved in political matters
and did not make fiscal contributions to
political parties.
Respecting local tax regimes and paying
our fair share is a fundamental responsibility
of the Company to the communities on
which we rely. Further information on our
wider contributions to communities is
included in our ESG & Sustainability section.
As a Group our economic contribution
is significant, including a total tax
contribution of £532m in 2024. The largest
portion of this relates to gaming duties
payable across our regulated markets, and
employment taxes, principally in the UK.
Financial instruments
The Group’s financial instruments include
bank facilities, lease arrangements, bonds,
loans and derivatives which are used to
manage interest rate and currency risks.
The principal objective of these instruments
is to provide funding for general corporate
purposes and to manage financial risk.
Further details of these instruments are
given in note 25 to the consolidated
financial statements.
Directors’ indemnities
The Articles permit the Company
to indemnify its Directors in certain
circumstances, as well as to provide
insurance for the benefit of its Directors.
The Company has entered into qualifying
third-party indemnity arrangements for the
benefit of all of its Directors in a form and
scope which comply with the requirements
of the UK Companies Act 2006 and the
Gibraltar Companies Act 2014 which
were in force from 1 November 2017 (or
subsequently, with respect to subsequently
appointed Directors) and remain in force.
Going concern and
viability statements
The going concern and viability statements
required to be included in the Annual
Report pursuant to the UK Corporate
Governance Code are on pages 78 and
60 respectively and are incorporated in this
Directors’ Report by reference.
Principal subsidiary undertakings
The principal subsidiary undertakings are
listed in note 32.
Research and development
activities
Having first-class Customer Value
Propositions is a key pillar of the Group’s
growth strategy, and as such, investment
in research and development is a critical
area of focus for the Group. Our mission
is to delight players with world-class
betting and gaming experiences, and
the Group places significant emphasis on
the development of best-in-class products
that are easy to use and offer personalised
value. Further details of the outputs of our
research and development activities this
year are set out on page 23.
Post-period events
There were no post-period events
requiring disclosure.
Audit & Risk Committee
The Board has established an Audit
Committee which became the Audit & Risk
Committee in 2023. Details of the Audit &
Risk Committee’s functions, together with its
specific activities in 2024, are set out in the
Audit & Risk Committee report on pages
74 to 79.
During the year the Company’s Audit &
Risk Committee comprised Mark
Summerfield (Chair), and Independent
Non-Executive Directors Andrea Gisle
Joosen, Limor Ganot and Susan Standiford
(from 1 November 2024).
Details of the Company’s risk management
strategy and the Board’s assessment of the
Group’s viability in light of its risks are set out
on pages 48 and 60 respectively.
Auditors
A resolution for the reappointment of Ernst
and Young LLP and EY Limited, Gibraltar,
(together, EY), as auditors of the Company
will be proposed at the 2025 Annual
General Meeting.
The Company conducted a competitive
tender process in respect of auditor
appointment in August 2023. Ernst and
Young LLP was reappointed as auditor for
the purposes of the Company preparing
financial statements as required pursuant
to the UK Listing Rules and the DTRs. EY
Limited, Gibraltar, which is approved as
a registered auditor under the Gibraltar
Financial Services Act 2019, is the statutory
auditor of the Company including for the
purposes of issuing an audit report pursuant
to the Gibraltar Companies Act 2014.
Details of audit and non-audit fees
charged by EY to the Company are set out
in note 5 to the financial statements.
evoke plc Annual Report & Accounts 2024
97
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Directors’ Report continued
Risk management and
internal control
The Board acknowledges that it is
responsible for the Company’s system
of internal control, for setting policy on
internal control and risk management, and
for reviewing the effectiveness of internal
control and risk management.
The Audit & Risk Committee monitors the
Group’s systems of internal control and
risk management on an ongoing basis,
including identifying, evaluating and
managing the significant risks faced by
the Group. The Audit & Risk Committee
is required to report pertinent matters to
the Board at scheduled Board meetings,
with urgent matters being shared in real
time. Significant developments have
continued in 2024 to embed a culture of risk
management across the Group through
the establishment of an Enterprise Risk
Management Framework. Further details
are included in the Risk section on pages
48 to 59.
The Board believes that its risk
management process accords with the
FRC Guidance on Risk Management,
Internal Control and Related Financial
and Business Reporting and carries out an
annual review of its effectiveness covering
all material controls, including financial,
operational and compliance controls.
The annual review considers individual
risk control responsibilities, reporting lines
and qualitative assessments of residual
risks. Such a review was carried out in
respect of the processes that were in
place throughout 2024 up until the date of
approval of the Annual Report & Accounts.
No significant failings or weaknesses were
identified in the review.
It is management’s role to implement
Board policies on risk and control, including
reporting. The system of internal control
is designed to manage rather than
eliminate the risk of failure to achieve
business objectives and can only provide
reasonable, and not absolute, assurance
against material misstatement or loss.
The Audit & Risk Committee also reviews
the appropriateness and adequacy
of systems of internal control and risk
management in relation to the financial
reporting process on an ongoing basis and
makes recommendations to the Board
based on its findings.
The Group’s internal control and risk
management systems in relation to
the process of preparing consolidated
accounts include the following:
identification of significant risk and
control areas of relevance to Group-
wide accounting processes;
controls to monitor the consolidated
accounting process and its results at the
level of the Board and at the level of the
companies included in the consolidated
financial statements;
preventative control measures in the
finance and accounting systems of
the Company and of the companies
included in the consolidated financial
statements and in the operative,
performance-oriented processes that
generate significant information for
the preparation of the consolidated
financial statements including the
Strategic Report, including a separation
of functions and pre-defined approval
processes in relevant areas;
measures that safeguard proper IT-based
processing of matters and data relevant
to accounting; and
reporting information of companies
around the Group which enable the
Company to prepare consolidated
financial statements including
management accounts.
The reporting structure relating to all the
companies included in the consolidated
financial statements requires that significant
risks are to be reported immediately to the
Board on identification.
Whistleblowing Policy
The Group’s Whistleblowing Policy sets
out the overall responsibility of the Board
(through its Audit & Risk Committee) for
implementation of the policy, but notes
that the Board has delegated day-
to-day responsibility for oversight and
implementation to the Group Internal Audit
function with additional oversight from the
Group Legal and Compliance functions.
The policy provides that where an
employee is not comfortable making
an identified disclosure in the standard
manner (i.e. to his/her respective direct
line manager, another manager in his/her
subsidiary, the People department or
the compliance manager), disclosure
can be made anonymously through a third
party, Navex, and reporters can either raise
their case via online forms or dedicated
phone numbers.
Whilst employees are permitted to make
disclosures anonymously, disclosing
employees are encouraged to reveal their
identity to the compliance officer in order
to allow a full and proper investigation
to take place. Where a disclosing
employee’s identity is revealed, the Group
will make its best effort, considering the
circumstances and applicable law, to
preserve confidentiality of such disclosure.
The Board commits to investigating all
disclosures fully, fairly, quickly and, where
circumstances permit, confidentially.
Undertakings are made to employees who
raise genuinely held concerns in good faith
under the procedure that they will not be
dismissed or subject to any discrimination
or victimisation as a result of their action.
Employees of the Group are regularly sent
reminders regarding the Whistleblowing
Policy as part of general refreshers of
various Group policies.
Remuneration Committee
The Board has overall responsibility for
determining the framework of executive
remuneration and its cost. It is required to
take account of any recommendation
made by the Remuneration Committee
in determining the remuneration,
benefits and employment packages of
the Executive Directors and Executive
Committee and the fees of the Chair.
During the year the Company’s
Remuneration Committee comprised
Independent Non-Executive Directors
Andrea Gisle Joosen (Chair) Anne de
Kerckhove and Limor Ganot.
The Remuneration Committee determines
the Chair’s and Executive Directors’
fees, whilst the Chair and the Executive
Directors determine the fees paid to the
Non-Executive Directors. Further details are
provided on page 86.
The Remuneration Committee was advised
during 2024 by Korn Ferry. The remuneration
consultant has no other connection with
evoke or any of the Directors. Further
details are provided on page 93.
All new long-term incentive schemes and
significant changes to existing long-
term incentive schemes are put to the
shareholders of the Company for approval
before they are adopted (save for certain
circumstances as set out in the Listing Rules).
The Directors’ Remuneration Policy
was approved by shareholders at the
Annual General Meeting in May 2024 in
accordance with the Companies (Directors’
Remuneration Policy and Directors’
Remuneration Report) Regulations 2019.
The Remuneration Committee Report and
Directors’ Remuneration Report, which
outlines the Remuneration Committee’s
work and details of Directors’ remuneration,
is on pages 80 to 93. The Remuneration
Committee’s terms of reference are
available on the Company’s website,
www.evokeplc.com.
Compliance with
statutory provisions
As the Company is registered in Gibraltar,
it is subject to compliance with Gibraltar
statutory requirements. The main corporate
legislation relevant to the Company in
Gibraltar is the Gibraltar Companies Act
2014. The Company is in full compliance
with the Gibraltar Companies Act.
evoke plc Annual Report & Accounts 2024
98
Dividend policy
The Company’s policy, as stated in its
IPO Prospectus, is to distribute 50% of its
adjusted profit after tax each year. On 7
April 2022 it was announced that the Board
intends to suspend dividends until such
time that net leverage is at or below 3×.
During 2024, this threshold was not met
and as such the payment of a dividend
will not be proposed at the 2025 Annual
General Meeting.
Directors’ statement
of responsibilities
The Directors are responsible for preparing
the Annual Report and the financial
statements in accordance with applicable
Gibraltar law and regulations.
Company law requires the Directors to
prepare financial statements for each
financial year. Under that law, the Directors
have elected to prepare the Group and
parent company financial statements in
accordance with UK adopted international
accounting standards in conformity
with the requirements of the Gibraltar
Companies Act 2014. Under company
law, the Directors must not approve
the financial statements unless they are
satisfied that they give a true and fair view
of the state of affairs of the Group and the
Company and of the profit or loss of the
Group and the Company for that period.
Under the Financial Conduct Authority’s
Disclosure Guidance and Transparency
Rules, Group financial statements are
required to be prepared in accordance
with UK adopted international
accounting standards.
In preparing these financial statements the
Directors are required to:
select suitable accounting policies in
accordance with IAS 8 Accounting
Policies, Changes in Accounting
Estimates and Errors and then apply
them consistently;
make judgements and accounting
estimates that are reasonable
and prudent;
present information, including
accounting policies, in a manner that
provides relevant, reliable, comparable
and understandable information;
provide additional disclosures
when compliance with the specific
requirements in IFRSs is insufficient
to enable users to understand the
impact of particular transactions, other
events and conditions on the Group
and Company financial position and
financial performance;
in respect of the Group financial
statements, state whether international
accounting standards in conformity
with the requirements of the Gibraltar
Companies Act 2014 and UK adopted
international accounting standards have
been followed, subject to any material
departures disclosed and explained in
the financial statements;
in respect of the parent company
financial statements, state whether
UK adopted international accounting
standards in conformity with the
requirements of the Gibraltar Companies
Act 2014 have been followed, subject
to any material departures disclosed
and explained in the financial
statements; and
prepare the financial statements
on the going concern basis unless it
is appropriate to presume that the
Company and/or the Group will not
continue in business.
The Directors are responsible for keeping
adequate accounting records that
are sufficient to show and explain the
Company’s and Groups transactions
and disclose with reasonable accuracy
at any time the financial position of the
Company and the Group and enable
them to ensure that the Company and the
Group financial statements comply with
the Gibraltar Companies Act 2014. They
are also responsible for safeguarding the
assets of the Group and parent company
and for taking reasonable steps for the
prevention and detection of fraud and
other irregularities.
Under applicable law and regulations,
the Directors are also responsible for
preparing a strategic report, Directors’
report, Directors’ remuneration report
and corporate governance statement
that comply with that law and those
regulations. The Directors are responsible
for the maintenance and integrity of
the corporate and financial information
included on the Company’s website.
Directors’ responsibility
statement (DTR 4.1)
The Directors confirm, to the best of
their knowledge:
that the consolidated financial
statements, prepared in accordance
with UK adopted international
accounting standards in conformity
with the requirements of the Gibraltar
Companies Act 2014 and UK adopted
international accounting standards,
give a true and fair view of the assets,
liabilities, financial position and profit of
the parent company and undertakings
included in the consolidation taken as
a whole;
that the Annual Report, including the
Strategic Report, includes a fair review
of the development and performance
of the business and the position of the
Company and undertakings included
in the consolidation taken as a whole,
together with a description of the
principal risks and uncertainties that they
face; and
that they consider the Annual Report,
taken as a whole, is fair, balanced
and understandable and provides the
information necessary for shareholders
to assess the Company’s position,
performance, business model
and strategy.
All of the current Directors have taken all
the steps that they ought to have taken as
Directors to make themselves aware of any
information needed by the Company’s
auditors for the purposes of their audit, and
to establish that the auditors are aware
of that information. The Directors are not
aware of any relevant audit information of
which the auditors are unaware.
On behalf of the Board:
Lord Mendelsohn
Chair
31 March 2025
evoke plc Annual Report & Accounts 2024
99
Overview
Strategic Report
Supplementary Information
Financial Statements
Governance
Independent Auditors Report
Opinion
In our opinion:
evoke plc’s Group financial statements and Parent company financial statements (the ‘financial statements’) give a true and fair
view of the state of the Group’s and of the Parent company’s affairs as at 31 December 2024 and of the Group’s loss for the year
then ended;
the Group and Parent company financial statements have been properly prepared in accordance with UK adopted international
accounting standards; and
the financial statements have been prepared in accordance with the requirements of the Gibraltar Companies Act 2014.
We have audited the financial statements of evoke plc (the ‘Parent company’) and its subsidiaries (the ‘group’) for the year ended 31
December 2024 which comprise:
Group Parent company
Consolidated Income Statement for the year ended 31
December 2024
Company Statement of Financial Position as at 31 December 2024
Consolidated Statement of Comprehensive Income for the year
then ended
Company Statement of Changes in Equity for the year then ended
Consolidated Statement of Financial Position as at 31
December 2024
Company Statement of Cash Flows for the year then ended
Consolidated Statement of Changes in Equity for the year
then ended
Related notes 1 to 8 to the financial statements including material
accounting policy information
Consolidated Statement of Cash Flows for the year then ended
Related notes 1 to 32 to the financial statements, including
material accounting policy information
The financial reporting framework that has been applied in their preparation is applicable law and UK adopted international accounting
standards and as regards the Group and Parent company financial statements, as applied in accordance with the provisions of the
Gibraltar Companies Act 2014.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (ISAs) and applicable law. Our responsibilities under
those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We
believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Independence
We are independent of the Group and Parent company in accordance with the ethical requirements that are relevant to our audit of the
financial statements in the UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our
other ethical responsibilities in accordance with these requirements.
The non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group or the Parent company and we remain
independent of the Group and the Parent company in conducting the audit. We confirm that there are appropriate safeguards in place
and that we remain independent.
Conclusions relating to going concern
In accordance with the terms of our engagement letter with the Company, in auditing the financial statements, we have concluded
that the directors’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Our
evaluation of the directors’ assessment of the Group and Parent company’s ability to continue to adopt the going concern basis of
accounting included:
We confirmed our understanding of evokes going concern assessment process, including how principal and emerging risks
are considered. We understood the review controls in place for the going concern model, forecasting and management’s
Board memoranda;
We challenged the appropriateness of the duration of the going concern assessment period and the shortening of that period from
15 months to 12 months compared with the previous year, and considered the existence of any significant events or conditions beyond
this period;
We tested the arithmetic accuracy of management’s going concern model.
We performed procedures to test the reasonableness of cash flow forecast assumptions, through reconciliation to the budget
approved by the Board, comparison with recent performance and external benchmarking, as well as their consistency with other
areas of the audit including impairment assessments.
evoke plc Annual Report & Accounts 2024
100
Conclusions relating to going concern continued
We read the Group’s facility and syndication agreements and re-calculated the financial covenant relating to the Group’s
revolving credit facilities to check whether the £150m revolving credit facility remained available to the Group throughout the going
concern period and the £50m revolving credit facility remained available to the Group until its maturity, under the base case and
downside scenarios;
We challenged management’s downside scenarios and reverse stress testing, including the mitigating actions included in the cash
flow forecasts. This included understanding the Group’s variable and discretionary costs and evaluating the Group’s ability to control
these outflows if required;
We performed our own assessment of a plausible downside scenario focussed on the timing of cash outflows not solely at the Group’s
discretion. We also performed a reverse stress test in order to assess the flexibility of the business model and identify what factors would
lead to the Group utilising all liquidity during the going concern period and the probability of such events of occurring; and
We assessed the appropriateness of disclosures in the Annual Report and Accounts by comparing the disclosures against the
requirements under UK adopted international accounting standards and the UK Corporate Governance Code.
Key observations
The directors’ assessment forecasts that the Group will maintain sufficient liquidity throughout the going concern assessment period
and does not forecast any breaches in debt covenants. This includes the utilisation of the Group’s revolving credit facility, of which
£85m was drawn down as at 31 December 2024.
The Group is exposed to certain legal and regulatory risks, some of which will result in cash outflows during the going concern
assessment period or will increase the uncertainty associated with cash inflows. However, even under the downside scenarios
described above, the directors’ assessment forecasts the Group to maintain liquidity and covenant headroom throughout the going
concern period.
Controllable mitigating actions are available to management to increase liquidity over the going concern assessment period,
although some of these actions may impact the Group’s profitability and cash generation over a longer time horizon.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that,
individually or collectively, may cast significant doubt on the Group and Parent company’s ability to continue as a going concern for a
period to 31 March 2026.
In relation to the Group and Parent company’s reporting on how they have applied the UK Corporate Governance Code, we have
nothing material to add or draw attention to in relation to the directors’ statement in the financial statements about whether the directors
considered it appropriate to adopt the going concern basis of accounting.
Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this
report. However, because not all future events or conditions can be predicted, this statement is not a guarantee as to the Group’s ability
to continue as a going concern.
Overview of our audit approach
Audit scope
We performed an audit of the complete financial information of five components and audit
procedures on specific balances at a further 15 components.
Key audit matters
Revenue recognition
Impairment of goodwill
Materiality
Overall Group materiality of £6.0m, which represents 2% of Adjusted EBITDA (as defined below in
“Our application of materiality” section).
evoke plc Annual Report & Accounts 2024
101
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Independent Auditors Report continued
An overview of the scope of the Parent company and Group audits
Tailoring the scope
In the current year our audit scoping has been updated to reflect the new requirements of ISA (UK) 600 (Revised). We have followed a
risk-based approach when developing our audit approach to obtain sufficient appropriate audit evidence on which to base our audit
opinion. We performed risk assessment procedures, with input from our component auditors, to identify and assess risks of material
misstatement of the Group financial statements and identified significant accounts and disclosures. When identifying components at
which audit work needed to be performed to respond to the identified risks of material misstatement of the Group financial statements,
we considered our understanding of the Group and its business environment, the potential impact of climate change, the applicable
financial framework, the Group’s system of internal control at the entity level, the existence of centralised processes, applications and
any relevant internal audit results.
We determined that centralised audit procedures could be performed in the following audit areas: regulatory and legal risk, revenue
and impairment of goodwill. With regard to revenue, the Group audit team performed procedures over 95% of revenue with the Malta
component team performing audit procedures on the remaining 5%.
We then identified 10 components as individually relevant to the Group due to either relevant events and conditions underlying the
identified risks of material misstatement of the group financial statements being associated with the reporting components, a pervasive
risk of material misstatement of the group financial statements, a significant risk or an area of higher assessed risk of material misstatement
of the group financial statements being associated with the components. We also identified five of the components of the group as
individually relevant due to materiality or financial size of the component relative to the group.
For those individually relevant components, we identified the significant accounts where audit work needed to be performed at these
components by applying professional judgement, having considered the group significant accounts on which centralised procedures
will be performed, the reasons for identifying the financial reporting component as an individually relevant component and the size of
the component’s account balance relative to the group significant financial statement account balance.
We then considered whether the remaining group significant account balances not yet subject to audit procedures, in aggregate, could
give rise to a risk of material misstatement of the group financial statements. We selected five components of the group to include in our
audit scope to address these risks.
Having identified the components for which work will be performed, we determined the scope to assign to each component.
Of the 20 components selected, we designed and performed audit procedures on the entire financial information of five components
(“full scope components”). For 15 components, we designed and performed audit procedures on specific significant financial statement
account balances or disclosures of the financial information of the component (“specific scope components”).
Our scoping to address the risk of material misstatement for each key audit matter is set out in the Key audit matters section of our report.
Changes from the prior year
In the current year we have increased the number of specific scope components across the Group, having reassessed how the Group
is disaggregated into individual components. This did not have a significant effect on either our coverage of risks or relative coverage of
significant account balances.
Involvement with component teams
In establishing our overall approach to the Group audit, we determined the type of work that needed to be undertaken at each
of the components by us, as the Group audit team, or by component auditors operating under our instruction. Of the five full scope
components and 15 specific scope components, audit procedures were performed on three full scope and 13 specific scope
components directly by the group audit team in London and Gibraltar. For the remaining two full scope entities and two specific scope
components, where the work was performed by component auditors in Gibraltar and Malta, we determined the appropriate level of
involvement to enable us to determine that sufficient audit evidence had been obtained as a basis for our opinion on the Group as
a whole.
The Group audit team continued to follow a programme of planned visits that has been designed to ensure that the Non-Statutory
Auditor, the Statutory Auditor and other Group partners visited full scope and specific scope locations. During the current year audit
cycle, visits were undertaken by the Group audit team to the component team in Malta and the Statutory Auditor and Gibraltar
component team visited the Group audit team in London. These visits involved the Group audit team discussing the audit approach
with the component team and any issues arising from their work, meeting with local management and reviewing relevant audit working
papers on risk areas. The Group audit team interacted regularly with the component teams where appropriate during various stages of
the audit, reviewed relevant working papers and were responsible for the scope and direction of the audit process. Where relevant, the
section on key audit matters details the level of involvement we had with component auditors to enable us to determine that sufficient
audit evidence had been obtained as a basis for our opinion on the Group as a whole.
Members of the Group audit team also visited the Group’s finance shared services centre in Manila following the transition of various
finance processes to this location during the year. This visit was designed to obtain an understanding of the processes being performed,
to meet with members of management and to meet with local audit team members, who performed audit procedures related to payroll.
This, together with the additional procedures performed at Group level, gave us appropriate evidence for our opinion on the Group
financial statements.
evoke plc Annual Report & Accounts 2024
102
Climate change
Stakeholders are increasingly interested in how climate change will impact evoke plc. The Group has determined that the most
significant future impacts from climate change on its operations will be from coastal flooding due to sea level rise (with a safety and
infrastructure impact on people, offices and retail shops); temporary increases to the cost of living during the transition to low-carbon
technologies (with an impact on customers’ disposable income); and legislation introduced to place a ban on fossil fuel use for fuel
and energy generation and introduction of legislation to favour renewable energy generation (with an impact on energy costs and
energy security). These are explained on pages 168 to 181 in the required Task Force On Climate Related Financial Disclosures and
on pages 53 to 59 in the principal risks and uncertainties. They have also explained their climate commitments on pages 34 to 39. All
of these disclosures form part of the “Other information,” rather than the audited financial statements. Our procedures on these
unaudited disclosures therefore consisted solely of considering whether they are materially inconsistent with the financial statements
or our knowledge obtained in the course of the audit or otherwise appear to be materially misstated, in line with our responsibilities on
“Other information.
In planning and performing our audit we assessed the potential impacts of climate change on the Group’s business and any
consequential material impact on its financial statements.
The Group has explained on page 117 its articulation of how climate change has been reflected in the financial statements including
how this aligns with its commitment to achieve net zero emissions on the full value chain by 2035. There are no significant judgements or
estimates relating to climate change in the financial statements.
Our audit effort in considering the impact of climate change on the financial statements was focused on evaluating management’s
assessment of the impact of climate risk, physical and transition, its climate commitments, the effects of material climate risks disclosed on
pages 170 to 174 and the significant judgements and estimates disclosed in note 1 and whether these have been appropriately reflected
in asset values and associated disclosures where values are determined through modelling future cash flows, being the impairment tests
of the Retail, UK&I Online and International Online groups of cash generating units.
We also challenged the Directors’ considerations of climate change risks in their assessment of going concern and viability and
associated disclosures. Where considerations of climate change were relevant to our assessment of going concern, these are described
above. Based on our work we have not identified the impact of climate change on the financial statements to be a key audit matter or
to impact a key audit matter.
Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we
identified. These matters included those which had the greatest effect on: the overall audit strategy, the allocation of resources in the
audit; and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the financial
statements as a whole, and in our opinion thereon, and we do not provide a separate opinion on these matters.
evoke plc Annual Report & Accounts 2024
103
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Independent Auditors Report continued
Risk Our response to the risk Key observations
communicated to the Audit
and Risk Committee
Revenue recognition
The Group recognised revenue
of £1,754.5 million in 2024 (2023:
£1,710.9 million).
The Group’s revenue recognition
process for material revenue
streams is highly dependent on
the Group’s complex gaming
systems and gaming servers,
which process a high volume
of low value transactions.
Systematic errors in revenue
recognition, via calculations or
interfacing errors, could result in
incorrect reporting of revenue.
The risk is heightened in William
Hill (including Mr Green) due
to the absence of effective IT
General Controls, which are
present and effective in the
888-legacy business.
There is a further risk that
management may override
operational controls in respect of
revenue recognition via manual
topside adjustments leading to
revenue being overstated in order
to meet market expectations.
Refer to the material accounting
policies (Note 1 on page 115);
and Note 2 to the Consolidated
Financial Statements (page 119).
We obtained an understanding and evaluated the
design effectiveness of management’s controls over
revenue and performed testing of the IT general control
environment of the legacy 888 systems.
In relation to the risk over management override we
performed the following procedures:
Used data analytic tools to identify revenue related
manual journals posted to the general ledger and traced
these back to source systems or other corroborative
evidence. We obtained and evaluated underlying source
documentation to test the completeness and accuracy
of the postings, including those journals we considered to
be unusual in nature.
In relation to the risk over systematic errors in calculations or
interfacing we performed the following procedures:
For certain IT systems we tested the IT general control
environment where we considered the system to be
supportive of an IT general controls reliance approach.
Where IT systems were not supportive of an IT general
controls reliance approach, we walked through the IT
processes and designed and executed incremental
substantive procedures to address the risk;
Performed a correlation analysis between revenue and
cash receipts to confirm that in aggregate, the revenues
recognised were equivalent to the cash receipts adjusted
for known timing differences;
Applied IT-based auditing techniques to test manual
reconciliations between the Group’s gaming revenue
and cash;
Performed transaction testing for each revenue stream
to test the interface between gaming servers, production
systems and cash processing system;
Based on the procedures
performed, including those in
respect of manual adjustments
to revenue, we did not identify
any evidence of material
misstatement in the revenue
recognised in the year ended 31
December 2024.
Performed detailed substantive testing on a sample of
revenue transactions, including validation of bets/wins,
deposits/withdrawals and aggregated cash receipts from
payment service providers and shops;
Performed computer assisted audit techniques to search
for other material manual adjustments to revenue and
audited the fair value of bet positions;
Obtained and reviewed third party assurance
reports, which provided independent assurance
over the Company’s processes and controls over the
development and maintenance of games and their
underlying algorithms; and
Searched for contradictory evidence for indicators of
gaming system error and manipulation by inspecting
whistleblower reports, reviewing correspondence with
regulators and reviewing customer complaints.
We also assessed the appropriateness of the disclosures in
note 1 and 2 of the consolidated financial statements by
comparing the disclosures against the requirements under
UK adopted international accounting standards.
The Group audit team performed audit procedures over
revenue, which covered 95% of the Group’s revenue. The
Malta component team has performed audit procedures
over 5% of the remaining revenue balance as part of its full
scope procedures.
evoke plc Annual Report & Accounts 2024
104
Risk Our response to the risk Key observations
communicated to the Audit
and Risk Committee
Impairment of Goodwill
As at 31 December 2024 the
Group had goodwill of £763.3
million (2023: £763.3 million)
relating to the acquisition of the
William Hill Group in 2022;
The recoverable amount and
headroom on the groups of
CGUs tested for impairment are
disclosed in note 12.
There is a risk that this goodwill
(in particular in Retail) is not
supported by either the future
cash flows they are expected
to generate or their fair value
less costs of disposal, resulting
in an impairment charge that
has not been recognised
by management.
Our significant risk was focused
on the UK Retail group of CGUs (31
December 2024 goodwill value:
£99m), which is the most sensitive
to changes in assumptions due
to lower headroom in that group
of CGUs compared to UK Online
and International groups of CGUs.
Specifically, the significant risk is
related to the short-term growth
rate significant assumption, which
was the most sensitive assumption
in the impairment model.
Refer to the significant
accounting policies (Note 1
on page 18); and Note 12 to
the Consolidated Financial
Statements (page 134).
We obtained an understanding of the process and
evaluated the design effectiveness of management’s
controls around impairment of goodwill. This included
consideration of management’s completeness
and accuracy of data and assumptions used in the
impairment assessments;
We assessed management’s modelling for clerical
accuracy and consistency with IAS 36;
We challenged management’s modelling assumptions
(particularly in respect of forecast growth rates) by
comparing inputs to past performance, current
trading conditions, board approved forecasts, external
benchmarks (including analyst reports), competitor
performance and searched for external information that
may be contrary to management’s assessment;
We ensured the consistency of the impairment
models with other areas of the audit, including going
concern forecasting;
We involved valuation specialists to assess the discount
rates used in each value in use calculation by performing
an independent calculation of a range of acceptable
discount rates and comparing this with the rates utilised
by the Group;
We performed sensitivity analysis and reverse stress
testing, by flexing key inputs such as short and long
term growth rates and the discount rate to stress test
management’s modelling;
We challenged the adequacy of the sensitivity disclosures
in note 12 of the consolidated financial statements by
comparing the disclosures against the requirements
under UK adopted international accounting standards.
In addition we performed procedures on the other
assumptions affecting the value in use calculation,
including long term growth rates and discount rates. These
procedures were performed across all of the Group’s CGUs
(including UK&I Online and International Online).
Based on our audit procedures,
including our own independently
developed ranges and
sensitivities applied, we are
satisfied that no impairment
charge is required in respect
of the Retail, UK&I Online or
international Online groups of
CGUs as at 31 December 2024.
The disclosures in the financial
statements are in accordance
with IAS 36.
Based on the level of headroom
and our own sensitivities
applied, the additional sensitivity
disclosures for key assumptions for
UK Retail are appropriate.
The Group audit team performed all audit procedures over
the risk, which covered 100% of the balance sheet amount.
These Key Audit Matters are consistent with those included in our prior year auditor’s report, other than the removal of the Regulatory
and legal risks key audit matter, which we did not consider to be a key audit matter in our 2024 audit given the lack of significant
developments in the regulatory environment and known matters that required our auditor attention.
evoke plc Annual Report & Accounts 2024
105
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Our application of materiality
We apply the concept of materiality in planning and performing the audit, in evaluating the effect of identified misstatements on the
audit and in forming our audit opinion.
Materiality
The magnitude of an omission or misstatement that, individually or in the aggregate, could reasonably be expected to influence the
economic decisions of the users of the financial statements. Materiality provides a basis for determining the nature and extent of our
audit procedures.
We determined materiality for the Group to be £6.0 million (2023: £6.2 million), which is 2% (2023: 2%) of Adjusted EBITDA. We believe that
Adjusted EBITDA provides us with the most relevant performance measure to the stakeholders of the Group, given the prominence of this
metric throughout the Annual Report and consolidated financial statements and its alignment to investor presentations, profit metrics
focused on by analysts and its alignment to the management remuneration metrics.
We determined materiality for the Parent company to be £4.0 million (2023: £4.8 million), which is 2% (2023: 2%) of Equity.
We reassessed initial materiality to reflect the Group’s final Adjusted EBITDA and concluded that our initial assessment remained
appropriate. For the Parent company, we reassessed initial materiality to reflect the Parent company’s final Equity and revised our
materiality downwards to £4.0m.
Performance materiality
The application of materiality at the individual account or balance level. It is set at an amount to reduce to an appropriately low level the
probability that the aggregate of uncorrected and undetected misstatements exceeds materiality.
On the basis of our risk assessments, together with our assessment of the Group’s overall control environment, our judgement was
that performance materiality was 50% (2023: 50%) of our planning materiality, namely £3.0 million (2023: £3.1 million). We have set
performance materiality at the same percentage as 2023 given our assessment of risk arising from the extent of ongoing change within
the Group, including in its operations and its management, resulting in our expectation that there is a higher likelihood of misstatements
occurring in the financial statements.
Audit work was undertaken at component locations for the purpose of responding to the assessed risks of material misstatement of
the group financial statements. The performance materiality set for each component is based on the relative scale and risk of the
component to the Group as a whole and our assessment of the risk of misstatement at that component. In the current year, the range of
performance materiality allocated to components was £0.3 million to £1.8 million (2023: £0.4 million to £1.6 million).
Reporting threshold
An amount below which identified misstatements are considered as being clearly trivial.
We agreed with the Audit and Risk Committee that we would report to them all uncorrected audit differences in excess of £0.3 million
(2023: £0.3 million), which is set at 5% of planning materiality, as well as differences below that threshold that, in our view, warranted
reporting on qualitative grounds.
We evaluate any uncorrected misstatements against both the quantitative measures of materiality discussed above and in light of other
relevant qualitative considerations in forming our opinion.
Starting basis
Adjustments
Materiality
Adjusted EBITDA of £312.5 million
Share benefit charge of £2.7 million
Foreign exchange gain of £0.1 million
Totals £309.9 million
Materiality of £6.0 million (2023: £6.2 million), representing 2% of
Adjusted EBITDA
Independent Auditors Report continued
evoke plc Annual Report & Accounts 2024
106
Other information
The other information comprises the information included in the annual report set out on pages 1 to 99 including the Strategic Report,
the Directors’ Report and the Corporate Governance Report, other than the financial statements and our auditor’s report thereon. The
directors are responsible for the other information contained within the annual report.
Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in this
report, we do not express any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with
the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we
identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a
material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a
material misstatement of the other information, we are required to report that fact.
We have nothing to report in this regard.
Opinion on other matter prescribed by the Gibraltar Companies Act 2014
In our opinion the information given in the Directors’ Report for the financial year for which the financial statements are prepared is
consistent with the financial statements and has been properly prepared in accordance with the Gibraltar Companies Act 2014 Act.
Opinions on other matters in accordance with the terms of our engagement letter with the Company
In our opinion, based on the work undertaken in the course of the audit:
the part of the directors’ remuneration report to be audited has been properly prepared in accordance with the basis of preparation.
the information given in the strategic report for the financial year for which the financial statements are prepared is consistent with the
financial statements and that report has been prepared in accordance with the basis of preparation;
After this section and before “matters on which we are required to report by exception” the following should be included that is missing:
Matters on which we are required to report by exception as prescribed by the Gibraltar Companies Act 2014
In the light of our knowledge and understanding of the Group and the Parent company and its environment obtained in the course of
the audit, we have nothing to report in respect of the following matters:
We have identified material misstatements in the Directors’ Report; and
We have not received all the information and explanations we required for our audit.
Matters on which we are required to report by exception in accordance with the terms of our engagement letter
with the Company
In the light of our knowledge and understanding of the Group and the Parent company and its environment obtained in the course of
the audit, we have nothing to report in respect of the following matters:
We have identified material misstatements in the strategic report;
Adequate accounting records have not been kept by the Parent company;
Parent company financial statements and the audited Directors’ Remuneration Report are not in agreement with the accounting
records and returns; and
Disclosures of directors’ remuneration specified by law are not appropriately made.
Corporate Governance Statement
We have reviewed the directors’ statement in relation to going concern, longer-term viability and that part of the Corporate
Governance Statement relating to the Group and company’s compliance with the provisions of the UK Corporate Governance Code
specified for our review by the UK Listing Rules.
Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate
Governance Statement is materially consistent with the financial statements or our knowledge obtained during the audit:
Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any material
uncertainties identified set out on page 78.
Directors’ explanation as to its assessment of the Company’s prospects, the period this assessment covers and why the period is
appropriate set out on page 60.
Directors’ statement on whether it has a reasonable expectation that the Group will be able to continue in operation and meets its
liabilities set out on page 60.
Directors’ statement on fair, balanced and understandable set out on page 99.
Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out on page 60.
The section of the annual report that describes the review of effectiveness of risk management and internal control systems set out on
page 98; and;
The section describing the work of the Audit and Risk Committee set out on pages 74 to 79.
evoke plc Annual Report & Accounts 2024
107
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Independent Auditors Report continued
Responsibilities of directors
As explained more fully in the directors’ responsibilities statement set out on page 99, the directors are responsible for the preparation of
the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine
is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the directors are responsible for assessing the Group and Parent company’s ability to continue as a
going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the
directors either intend to liquidate the Group or the Parent company or to cease operations, or have no realistic alternative but to do so.
Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high
level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs will always detect a material misstatement
when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could
reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud Irregularities, including fraud,
are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to
detect irregularities, including fraud. The risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting
one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or
through collusion. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.
However, the primary responsibility for the prevention and detection of fraud rests with both those charged with governance of the
Company and management.
We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and determined that the
most significant are those related to gambling regulations and related gaming and indirect taxes in different countries where the
Group is operating, including the UK, Spain, Gibraltar, Malta, Italy, Austria and other countries, those related to relevant tax compliance
regulations in the UK, Gibraltar, Malta, Spain and Israel and related to the financial reporting framework (UK adopted international
accounting standards, UK Corporate Governance Code, Gibraltar Companies Act 2014, the Listing Rules of the London Stock
Exchange and the Bribery Act 2010);
We understood how evoke plc is complying with those frameworks by making enquiries of management and the Company’s
external legal and tax advisers. We corroborated our enquiries through our review of board minutes, discussion with the Audit and Risk
Committee and any correspondence with regulatory bodies and tax authorities, and our audit procedures in respect of “Regulatory
and legal risk” (as described above);
We assessed the susceptibility of the Group’s financial statements to material misstatement, including how fraud might occur by
meeting with management to understand where they considered there was susceptibility to fraud, including in respect of revenue
recognition. We also considered performance targets and their influence on efforts made by management to manage earnings or
influence the perceptions of analysts. Where this risk was considered to be higher, we performed audit procedures to address each
identified fraud risk. These procedures included testing journal entries where we engaged EY forensic accounting specialists to identify
journals for testing based on risk indicators;
Based on this understanding we designed our audit procedures to identify non-compliance with such laws and regulations, including
anti-money laundering. The Group operates in the gaming industry which is a highly regulated environment and our procedures
involved audit procedures in relation to legal and regulatory matters, as well as review of board minutes to identify non-compliance
with such laws and regulations, review of reporting to the Audit and Risk Committee on compliance with regulations and enquiries of
management and the Group’s external legal counsel and tax advisors;
In respect of the UK, Gibraltar and Malta component teams, any instances of non-compliance with laws and regulations were
addressed with management by the Group audit team; and
The Non-Statutory Auditor and the Statutory Auditor assessed and was satisfied that the engagement team collectively had the
appropriate competence and capabilities to identify or recognise non-compliance with laws and regulations in the gaming
industry, and details of those matters about non-compliance with laws and regulations and fraud that were communicated to the
engagement team;
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website
at https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.
evoke plc Annual Report & Accounts 2024
108
Other matters we are required to address
We were appointed by the Company on 30 June 2014 to audit the financial statements for the year ending 31 December 2014 and
subsequent financial periods. The period of total uninterrupted engagement including previous renewals and reappointments is 11
years, covering the years ended 31 December 2014 to 31 December 2024.
Our audit engagement letter was refreshed on 12 April 2023. The non-audit services prohibited by the FRC’s Ethical Standard were not
provided to the Group or the Parent company and we remain independent of the Group and the Parent company in conducting
the audit.
The audit opinion is consistent with the additional report to the Audit and Risk Committee.
Use of our report
This report, including the opinion, has been prepared for and only for the Company’s members as a body in accordance with Section
257 of the Gibraltar Companies Act 2014 and our engagement letter dated 12 April 2023 and for no other purpose. We do not, in giving
these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose
hands it may come save where expressly agreed by our prior consent in writing.
Marcus Butler (Non-Statutory Auditor) Dale Cruz (Statutory Auditor)
For and on behalf of Ernst & Young LLP For and on behalf of EY Limited, Registered Auditors
London Gibraltar
31 March 2025 31 March 2025
evoke plc Annual Report & Accounts 2024
109
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
2023
2024£m
Note£m(restated)
Revenue
2
1 , 7 54.5
1 , 710 .9
Gaming duties
(4 0 0 . 5)
(3 8 0. 8)
Other cost of sales
(2 0 3 . 4)
(19 8 . 0)
Cost of sales
(6 0 3 .9)
(57 8 . 8)
Gross profit
1 , 1 5 0.6
1,1 3 2 .1
Marketing expenses
(2 68 .1)
(237 .6)
Operating expenses
(8 0 2 . 4)
(8 19. 1)
Share of post-tax (loss)/profit of equity accounted associate
4,14
(1. 0)
1. 4
Exceptional items – operating expenses
3
(7 9. 3)
(5 2 . 6)
Operating (loss)/profit
5
(0 . 2)
24.2
Adjusted EBITDA
1
312 . 5
2 9 9. 5
Exceptional items – operating expenses
3
(7 9. 3)
(5 2 . 6)
Fair value gain on financial assets
25
4 .1
Foreign exchange gains
0 .1
1. 0
Share benefit (charge)/gain
28
(2 . 7)
0. 5
Depreciation and amortisation
12,13
(2 3 0 . 8)
(2 2 8 . 3)
Operating (loss)/profit
5
(0 . 2)
24.2
Finance income
7
3 4 .1
41. 0
Finance expenses
8
(2 0 2 . 7)
(195 . 3)
Loss before tax
(1 68.8)
(13 0 .1)
Taxation (charge)/credit
9
(2 2 . 6)
6 4.9
Loss after tax
(19 1. 4)
(6 5 . 2)
Attributable to:
Equity holders of the parent
(19 2 . 0)
(6 5 . 2)
Non-controlling interests
0.6
Loss for the period
(19 1. 4)
(6 5 . 2)
Loss per share
Basic (pence)
10
(4 2 . 7)
(14 . 5)
Diluted (pence)
10
(4 2 . 7)
(14 . 5)
The 2023 comparative totals have been restated to reflect a Remote Gaming Duty prior period adjustment (see note 1).
1. Adjusted EBITDA is an Alternative Performance Measure (APM) which does not have an IFRS standardised
meaning. Refer to Appendix 1 – Alternative Performance Measures for further detail.
Consolidated Income Statement
For the year ended 31 December 2024
evoke plc Annual Report & Accounts 2024
110
Consolidated Statement of Comprehensive Income
For the year ended 31 December 2024
2023
2024£m
Note£m(restated)
Loss for the year
(19 1. 4)
(6 5 . 2)
Items that may be reclassified subsequently to profit or loss (net of tax)
Exchange differences on translation of foreign operations
(5 . 0)
(2 2 . 8)
Movement in hedging reserves
25
10. 3
(1. 2)
Items that will not be reclassified to profit or loss (net of tax)
Remeasurement of severance pay liability
(0 . 2)
(0 . 2)
Actuarial remeasurement in defined benefit pension scheme
0.7
1. 8
Total other comprehensive income/(loss) for the year
5.8
(2 2. 4)
Total comprehensive loss for the year
(18 5 . 6)
(8 7. 6)
Total comprehensive loss for the year attributable to equity holders of the Parent
(18 6 . 2)
(8 7. 6 )
Total comprehensive profit for the year attributable to non-controlling interests
0.6
The 2023 comparative totals have been restated to reflect a Remote Gaming Duty prior period adjustment (see note 1).
The notes on pages 115 to 160 form part of these consolidated financial statements.
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Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Consolidated Statement of Financial Position
At 31 December 2024
2023
2024 £m
Note£m(restated)
Assets
Non-current assets
Goodwill and other intangible assets
12
1,9 8 9. 3
2,0 3 8. 3
Right-of-use assets
13
84.5
78. 0
Property, plant and equipment
13
7 8 .9
91. 7
Investment in sublease
1. 2
1. 0
Investments in associates
14
32 .3
3 3.9
Non-current prepayments
19
2 .4
2.8
Derivative financial instruments
25
13 .1
15 . 8
Deferred tax assets
26
36.3
3 7. 0
Current assets
2,2 38.0
2,2 98. 5
Cash and cash equivalents
1
20
26 5.4
256.2
Trade and other receivables
19
13 2 . 6
13 8 . 0
Income tax receivable
33.6
53.3
Derivative financial instruments
25
1. 6
Assets held for sale
17
0.9
432 .5
4 4 9.1
Total assets
2 , 67 0 . 5
2 , 74 7. 6
Equity and liabilities
Share capital
27
2.2
2.2
Share premium
16 0 . 7
16 0 . 7
Treasury shares
(0.6)
(0 . 6)
Foreign currency translation reserve
(3 . 2)
1. 8
Hedging reserves
(4.3)
(1 4.6)
Retained earnings
(2 71. 2)
(8 2. 4)
Total equity attributable to equity holders of the parent
(116 . 4)
6 7. 1
Non-controlling interests
20.6
Total equity
(95 . 8)
6 7. 1
Liabilities
Non-current liabilities
Borrowings
23
1,733. 1
1 , 6 5 7. 2
Severance pay liability
6
0. 4
0.6
Provisions
22
1 2 9. 5
10 4 . 8
Deferred tax liability
26
15 0 .1
15 6 . 9
Derivative financial instruments
25
15 . 8
2 9. 9
Lease liabilities
18
68. 4
64. 2
Current liabilities
2 , 0 9 7. 3
2 , 013 . 6
Borrowings
23
4 .6
3.9
Trade and other payables
21
3 9 1.1
3 8 7. 5
Provisions
22
72 .0
78. 5
Derivative financial instruments
25
31. 3
23.5
Income tax payable
9
2 5 .1
2 2. 3
Lease liabilities
18
26. 6
23.4
Customer deposits
21
118 . 3
1 2 7. 8
6 6 9. 0
666.9
Total equity and liabilities
2 , 67 0 . 5
2 , 74 7. 6
The 2023 comparative totals have been restated to reflect a Remote Gaming Duty prior period adjustment (see note 1).
1. Cash and cash equivalents includes customer deposits of £118.3m (2023: £1 27 .8m) which represent bank deposits matched by customer liabilities of an equal
value. Cash and cash equivalents excludes restricted short-term deposits of £1 6.5m which are presented in Trade and other receivables (2023: £2 2 .6m).
The consolidated financial statements on pages 110 to 114 were approved and authorised for issue by the Board of Directors on 31 March
2025 and were signed on its behalf by:
Per Widerström Sean Wilkins
Chief Executive Officer Chief Financial Officer
The notes on pages 115 to 160 form part of these consolidated financial statements.
evoke plc Annual Report & Accounts 2024
112
Consolidated Statement of Changes in Equity
For the year ended 31 December 2024
Foreign
currency Non-
Share Share Treasury translation Hedging Retained controlling
capitalpremiumsharesreservereserveearningsinterestsTotal
£m£m£m£m£m£m£m£m
Balance at 1 January 2023 (restated)
2.2
16 0 . 7
(0 .9)
2 4.6
(13 . 4)
(1 8 . 0)
15 5 . 2
Loss after tax for the year
(6 5 . 2)
(6 5 . 2)
Other comprehensive (expense)/income for
the year
(2 2. 8)
(1. 2)
1. 6
(2 2 . 4)
Total comprehensive income/(expense)
(22.8)
(1. 2)
(6 3 . 6)
(8 7. 6)
Equity settled share benefit charges (note 28)
(0. 5)
(0 . 5)
Exercise of Deferred Share Bonus Plan
0.3
(0. 3)
Balance at 31 December 2023 (restated)
2.2
16 0 . 7
(0.6)
1. 8
(14 . 6)
(82 . 4)
6 7. 1
Loss after tax for the year
(19 2 . 0)
0. 6
(191. 4)
Other comprehensive (expense)/income for
the year
(5 . 0)
10 . 3
0.5
5.8
Total comprehensive expense
(5 . 0)
10. 3
(19 1 . 5)
0.6
(1 8 5 . 6)
Romania acquisition (note 15)
20. 0
20. 0
Equity settled share benefit credit (note 28)
2.7
2.7
Balance at 31 December 2024
2.2
16 0 . 7
(0.6)
(3 . 2)
(4.3)
(2 71. 2)
2 0.6
(95 . 8)
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1).
Retained earnings at 1 January 2023 have been restated to include a prior period adjustment of £4 . 0m in respect of Remote Gaming Duty (see note 1).
The 2023 comparative totals have been restated to reflect a Remote Gaming Duty prior period adjustment (see note 1)’.
The following describes the nature and purpose of each reserve within equity.
Share capital – represents the nominal value of shares allotted, called-up and fully paid.
Share premium – represents the amount subscribed for share capital in excess of nominal value.
Treasury shares – represents reacquired own equity instruments. Treasury shares are recognised at cost and deducted from equity.
Foreign currency translation reserve – represents exchange differences arising from the translation of all Group entities that have
functional currency different from Pounds Sterling.
Hedging reserve – represents changes in the fair value of derivative financial instruments designed in a hedging relationship.
Retained earnings – represents the cumulative net gains and losses recognised in the Consolidated Statement of Comprehensive Income
and other transactions with equity holders.
Non-controlling interests – represents the minority interests of other shareholders in the net assets of consolidated subsidiaries.
The notes on pages 115 to 160 form part of these consolidated financial statements.
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Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
2023
2024£m
Note£m(restated)
Cash flows from operating activities
Loss before income tax
(1 68.8)
(13 0 .1)
Adjustments for:
Depreciation of property, plant and equipment and right-of-use assets
13
44.5
46. 3
Amortisation
12
18 6 . 3
18 2 . 0
Interest income
7
(3 4 .1)
(41. 0)
Interest expenses
8
2 02 .7
19 5 . 3
Income tax paid
(14 . 6)
(3 0 .1)
Fair value gain on financial assets
(4 . 1)
Share of post-tax loss/(profit) of equity accounted associate
1. 0
(1. 4)
Non-cash exceptional items
(7. 4)
5.9
(Profit)/loss on sale of intangible assets
3
(4 . 7)
0. 3
Movement on ante post and other financial derivatives
(2 . 2)
7. 6
Profit on sale of freehold properties via sale and leaseback
(4.6)
Impairment of freehold properties held for sale
0.5
Impairment of intangible assets
12
0.6
(Loss)/gain on disposal of property, plant and equipment
0.2
(1. 1)
Share benefit charge/(credit)
28
2.7
(0. 5)
Cash generated from operating activities before working capital movement
20 6.7
2 24. 5
Decrease/(increase) in receivables
5.4
(1. 9)
Decrease in customer deposits
(9. 5)
(13 . 4)
Increase/(decrease) in trade and other payables
0.6
(3 0. 8)
Increase/(decrease) in provisions
23.3
(2 7. 0)
Net cash generated from operating activities
226. 5
15 1. 4
Cash flows from investing activities
Acquisition of intangible assets
(9 0 .9)
(6 2 . 9)
Acquisition of property, plant and equipment
13
(4 . 5)
( 7. 4)
Acquisition of business
15
(4 .1)
Proceeds from sale of businesses
16
4.7
19. 2
Proceeds on sale and leaseback of freehold properties
2 2.6
Proceeds from sale of property, plant and equipment
2.0
1.9
Loans to related parties
(4 . 2)
(4. 3)
Interest received
7
2 .7
3 .9
Dividend received from associate
14
0.6
5 .9
Net cash used in investing activities
(93.7)
(2 1 .1)
Cash flows from financing activities
Payment of lease liabilities
18
(3 6 . 2)
(31. 8)
Settlement of derivatives
(1 0 . 8)
Interest paid
(16 3 . 6)
(14 2 . 0)
Repayment of loans
23
(3 8 8 . 7)
(4 . 0)
Proceeds from loans
23
48 5.0
Net cash used in financing activities
(10 3 . 5)
(18 8 . 6)
Net Increase/(decrease) in cash and cash equivalents
2 9. 3
(5 8 . 3)
Net foreign exchange difference
(2 0 .1)
(3 .1)
Cash and cash equivalents at the beginning of the year
20
256. 2
3 17. 6
Cash and cash equivalents at the end of the year
20
26 5.4
256.2
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1).
The notes on pages 115 to 160 form part of these consolidated financial statements.
Consolidated Statement of Cash Flows
For the year ended 31 December 2024
evoke plc Annual Report & Accounts 2024
114
Notes to the Consolidated Financial Statements
For the year ended 31 December 2024
General information
Company description
evoke plc (the ‘Company’) and its subsidiaries (together the ‘Group’) was founded in 1997 in the British Virgin Islands and since 17 December
2003 has been domiciled in Gibraltar (Company number 90099). On 4 October 2005, the Company listed on the London Stock Exchange.
Definitions
In these financial statements:
Subsidiaries Companies over which the Company has control (as defined in IFRS 10 – Consolidated Financial
Statements) and whose accounts are consolidated with those of the Company.
Related parties As defined in IAS 24 ‘Related Party Disclosures’.
Associates As defined in IAS 28 ‘Investments in Associates and Joint Ventures’.
1. Accounting policies
The material accounting policies applied in the preparation of the consolidated financial statements are as follows:
Basis of preparation
The consolidated financial statements of the Group have been prepared in accordance with UK adopted international accounting
standards and in accordance with the requirements of the Gibraltar Companies Act 2014. The consolidated financial statements have
been prepared on a historical cost basis, except where certain assets or liabilities are held at amortised cost or at fair value as described
in the Group’s accounting policies.
All values are rounded to the closest hundred thousand, except when otherwise indicated.
The material accounting policies applied in the consolidated financial statements in the prior year have been applied consistently
in these consolidated financial statements, except for the amendments to accounting standards effective for the annual periods
beginning on 1 January 2024. These are described in more detail below.
As a Company incorporated in Gibraltar, evoke plc is not required by UK law or regulation to prepare the Directors’ Remuneration or
Strategic reports under regulation that applies to UK incorporated companies. However, by virtue of evoke’s listing on the London Stock
Exchange and reflecting the Directors’ approach to good governance and investor expectation, we have prepared these reports in line
with the requirements under the UK Companies Act 2006.
The Directors’ Remuneration Report, set out on pages 82 to 93, has been voluntarily prepared in accordance with sections 420 to 422
of the UK Companies Act 2006.
The information given in the Strategic Report, set out on pages 8 to 61, has been voluntarily prepared in accordance with section 414
of the UK Companies Act 2006.
2023 Restatement
Remote Gaming Duty
During the course of 2024, the Group performed a review of its Remote Gaming Duty obligation. It was found that the Group had
understated its Remote Gaming Duty costs by £4.0m in 2022 and £8.8m in 2023. As a result, the Group has adjusted its previously reported
financial statements to reflect the additional costs that should have been recognised at the time. The impact on the 2022 Consolidated
Statement of Financial Position is deemed immaterial for re-presentation purposes.
The tables below show the impact of the restatement change on the previously reported financial results:
Impact on Consolidated Income Statement and Statement of Comprehensive Income
As previously reported Restated 31
31 December Impact of December
2023 restatement 2023
£m £m £m
Gaming duties
(372.0)
(8.8)
(380.8)
Other operating items
405.0
405.0
Operating profit
33.0
(8.8)
24.2
Adjusted EBITDA
308.3
(8.8)
2 99. 5
Taxation
64.9
64.9
Loss after tax
(56.4)
(8.8)
(65.2)
Loss per share – Basic (pence)
(12.6)
(1.9)
(14.5)
Loss per share – Diluted (pence)
(12.6)
(1.9)
(14.5)
Impact on Consolidated Statement of Financial Position
As previously reported Restated 31
31 December Impact of December
2023 restatement 2023
£m £m £m
Total assets
2,747.6
2 ,747.6
Trade and other payables
(374. 7)
(12.8)
( 3 87. 5)
Other liabilities
(2,293.0)
(2,293.0)
Total liabilities
(2 ,667.7)
(12.8)
(2,680.5)
Net assets
79.9
(12.8)
67.1
£4.0m relates to the year ended 31 December 2022 and has been included in the retained earnings balance as at 1 January 2023.
evoke plc Annual Report & Accounts 2024
115
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
1. Accounting policies continued
Going concern
Background
The financial statements have been prepared using the going concern basis of accounting. As the year end, the Group had net liabilities
of £95.8m (2023: net assets of £61.7m) and incurred a statutory loss before tax of £168.8m for the year ended 31 December 2024 (2023:
£130.1m loss). The Group also had net current liabilities of £236.5m (2023: £217.8m).
A full description of the Group’s business activities, financial position, cash flows, liquidity position, committed facilities and borrowing
position, together with the factors likely to affect its future development and performance, is set out in the Strategic Report on pages 8 to
61, and in notes 23 to 25 to these financial statements.
Business planning and performance management
The Group has robust forecasting and monitoring processes which consist of weekly monitoring and careful management of liquidity, an
annual budget and a long-term plan, which generates Income Statement and cash flow projections for assessment by management
and the Board. Forecasts are regularly compared with prior forecasts and current trading to identify variances and understand their
future impact so management can act where appropriate. Analysis is undertaken to review both the appropriateness and completeness
of the key assumptions, including the integration and transformation programmes, underpinning the forecasts on a rolling monthly basis.
Whilst there are risks to the Group’s trading performance (as summarised in the Risk section of the Strategic Report on pages 53 to 59, the
Group has established risk management processes to identify and mitigate risks, and such risks have been considered when undertaking
the going concern evaluation for the period to 31 March 2026.
The Group’s future prospects
As highlighted in note 24 to the financial statements, the Group meets its day-to-day working capital requirements from the positive cash
flows generated by its trading activities and its available cash resources. The Group holds cash and cash equivalents excluding customer
balances and restricted cash of £147.1m as at 31 December 2024 (2023: £128.4m). In addition to this the Group has access, until January 2028,
to a £150.0m Revolving Credit Facility, of which £85.0m is currently drawn down (2023: nil), and an additional £50.0m Revolving Credit Facility,
added in May 2024, until December 2025 which is currently undrawn.
The Group has significant debt arrangements resulting from the funding of the acquisition of the William Hill business in 2022. There is an annual
$5.8m repayment on the TLB facilities, as well as a final £10.5m repayment due on £350.0m Senior Unsecured Fixed Rate Notes due in 2026,
which is a small portion of the Group’s overall borrowings. The remaining borrowings, which constitute the majority of the Group’s debt, are not
due within the period of the going concern evaluation or in the period soon after it. The next due date on the Group’s remaining debt is in 2027
and the majority is repayable in 2027–30. The Group’s Revolving Credit Facility contains a net leverage covenant which is not restrictive in the
base case, downside or reverse stress test scenarios. The remainder of the Group’s debt does not contain any financial covenants.
The Group’s forecasts, for the going concern evaluation period to 31 March 2026, based on reasonable assumptions including, in the base
case, a 12% increase in revenue throughout the going concern period indicate that the Group will be able to operate within the level of its
currently available and expected future facilities for this period to 31 March 2026. Under the base case forecast, the Group has sufficient cash
reserves and available facilities to enable it to meet its obligations as they fall due, for this going concern evaluation period to 31 March 2026.
The Group has also assessed a range of downside scenarios to evaluate whether any material uncertainty exists relating to the Group’s ability
to continue as a going concern. The forecasts and scenarios consider severe but plausible downsides that could impact the Group, which
are linked to the business risks identified by the Group. These scenarios, both individually and in combination, have enabled the Directors to
conclude that the Group has adequate resources to continue to operate for the foreseeable future.
Specifically, the Directors have given careful consideration to the regulatory and legal environment in which the Group operates. Downside
sensitivities have been run, individually and in aggregate, to assess the impact of the following scenarios:
Reductions in profitability for the whole Group of 10% and 20% from the base case respectively to reflect potential regulatory,
macroeconomic or competitive pressures;
An increase in interest expense upon the Revolving Credit Facility, which would be notably drawn down in the downside scenarios
mentioned above;
Reduction of cash inflows from failure to execute M&A projects.
Management has performed a separate reverse stress test to identify the conditions that would be required to compromise the Group’s liquidity.
Having done so, management has identified further actions to conserve or generate cash to mitigate any impact of such a scenario occurring.
Following these actions, the Group could withstand a decrease in forecast adjusted EBITDA, including forecasted contingency, of 25%. The Board
considers the likelihood of a decline of this magnitude to be remote. Other initiatives, not directly in the Group’s control at the date of approval of
these financial statements, could be considered including the disposal of non-core assets and investments.
Should an extreme downside scenario occur, or planned mitigations and initiatives not be achieved, further mitigating actions that can be
executed in the necessary timeframe could be taken over and above the reverse stress test, such as a reduction of marketing expenditures and
working capital management.
Conclusion
Based on the above considerations, the Directors continue to adopt the going concern basis in preparing these financial statements.
New accounting standards, interpretations and amendments adopted by the Group
In preparing the Group financial statements for the current period, the Group has adopted the following new IFRSs, amendments to IFRSs
and IFRS Interpretations Committee (IFRIC) interpretations. None of the standards have a significant impact on the results or net assets of
the Group. Changes are detailed below:
evoke plc Annual Report & Accounts 2024
116
1. Accounting policies continued
New accounting standards, interpretations and amendments adopted by the Group continued
IAS 1 (amended)
Classification of Liabilities as Current or Non-current (effective 1 January 2024)
IAS 1 (amended)
Non-current Liabilities with Covenants (effective 1 January 2024)
IAS 7 and IFRS 17 (amended)
Supplier Finance Arrangements (effective 1 January 2024)
IFRS 16 (amended)
Lease Liabilities in a Sale and Leaseback (effective 1 January 2024)
New accounting standards and amendments in issue but not effective
At the date of authorisation of the Group financial statements, the following new standards, interpretations and amendments, which
have not been applied in these Group financial statements, were in issue but not yet effective:
Amendments and interpretations
IAS 21 (amended)
Lack of Exchangeability (effective 1 January 2025)
Amendments to the Classification and Measurement of Financial Instruments (effective
IFRS 9 and IFRS 7 (amended) 1 January 2026)
IFRS 18
Presentation and Disclosure in Financial Statements (effective 1 January 2027)
IFRS 19
Subsidiaries without Public Accountability: Disclosures (effective 1 January 2027)
With the exception of the adoption of IFRS 18, the adoption of the above standards and interpretations is not expected to lead to any
changes to the Group’s accounting policies nor have any other material impact on the financial position or performance of the Group.
IFRS 18 was issued in April 2024 and is effective for periods beginning on or after 1 January 2027. Early application is permitted, and comparatives
will require restatement. The standard will replace IAS 1 Presentation of Financial Statements and although it will not change how items are
recognised and measured, the standard brings a focus on the Income Statement and reporting of financial performance. Specifically classifying
income and expenses into three new defined categories – ‘operating’, ‘investing’ and ‘financing’ and two new subtotals ‘operating profit and
loss’ and ‘profit or loss before financing and income tax’, introducing disclosures of management defined performance measures (MPMs) and
enhancing general requirements on aggregation and disaggregation. The impact of the standard on the Group is currently being assessed and
it is not yet practicable to quantify the effect of IFRS 18 on these consolidated financial statements, however there is no impact on presentation for
the Group in the current year given the effective date – this will be applicable for the Group’s 2027 Annual Report.
Impact of climate change
The business continues to consider the impact of climate change in the consolidated and Company financial statements and recognise that
the most impactful risks are around both the cancellation of sporting events due to extreme weather and the longer-term cost of energy.
Further, the Group has assessed the impact of climate change in the work on going concern, viability statement and impairment reviews
and considers that the above risks have been factored into these future forecasts. The Group constantly monitors the latest government
legislation in relation to climate-related matters. At the current time, no legislation has been passed that will impact the Group. The
Group will adjust key assumptions in value in use calculations and sensitise these calculations if a change is required. Refer to the Task
Force on Climate-related Financial Disclosures TCFD Report on page 168 for more information on the impact of climate change.
Critical accounting judgements and key sources of estimation uncertainty
In the application of the Group’s accounting policies, which are described below, the Directors are required to make judgements,
estimates and assumptions that affect the application of policies and reported amounts. The estimates and associated assumptions are
based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.
The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in
which the estimate is revised where it affects only that period or in the period and future periods if it affects both current and future periods.
Critical accounting judgements
Internally generated intangible assets
Costs relating to internally generated intangible assets are capitalised if the criteria for recognition as assets are met. The initial
capitalisation of costs is based on management’s judgement that technological and economic feasibility criteria are met. In making
this judgement, management considers the progress made in each development project and its latest forecasts for each project.
Expenditure which does not meet the technological and economic feasibility criteria is charged to the Consolidated Income Statement.
Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and any accumulated impairment
losses. For further information see note 12.
Leases
Management considers the key judgement to be the assessment of the lease term at the point where the lessee can be reasonably
certain of its right to use the underlying asset.
Given the number of shop closures in the Retail estate historically, management determined the lease term under IFRS 16 across the Retail
estate as the next available break date, as the Group is not ‘reasonably certain’ that any lease break will not be exercised. The Group
has recognised a lease liability of £95.0m at 31 December 2024 (31 December 2023: £87.6m).
Exceptional and adjusted items
The Group classifies and presents certain items of income and expense as exceptional items. The Group presents adjusted performance
measures which differ from statutory measures due to exclusion of exceptional items and certain non-cash items as the Group considers
that it allows a further understanding of the underlying financial performance of the Group. These measures are described as ‘adjusted’
and are used by management to measure and monitor the Group’s underlying financial performance. Non-cash items that are
excluded from adjusted performance measures of underlying financial performance include amortisation of acquired intangibles,
amortisation of finance fees, share benefit charges and foreign exchange differences. Refer to Appendix 1 for further detail.
The Group considers any items of income and expense for classification as exceptional if they are one-off or material in nature and by virtue
of their size. The items classified as exceptional (and is excluded from the adjusted measures) are described in further detail in note 3.
evoke plc Annual Report & Accounts 2024
117
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
1. Accounting policies continued
Significant accounting estimates
The following are the Group’s major sources of estimation uncertainty that have a significant risk of resulting in a material adjustment
to the carrying amounts of assets and liabilities within the next financial year:
Impairment of goodwill
For the purposes of impairment testing under IAS 36 Impairment of Assets, cash generating units (“CGUs”) are grouped to reflect the
level at which goodwill is monitored by management. A key judgement is the determination of these CGUs as it is the level at which
the impairment tests are performed. Management has identified three CGUs to be Retail and International on a group of CGUs basis
and UK&I Online as its own CGU as these are the lowest levels at which it is practical to monitor goodwill. These are the levels at which
goodwill is assessed for impairment. Determining whether goodwill is impaired requires the determination of the recoverable amount
of the CGU, and for which most estimate the value in use. The value in use calculation requires the Group to estimate the future cash
flows expected to arise from the cash-generating unit and a suitable discount rate in order to calculate present value. Cash flows are
forecast for periods up to five years. The key assumptions used in the model are based on historical experience and other factors that are
considered to be relevant, including growth rates and discount rates. For further information see note 12.
Provisions, contingent liabilities and regulatory matters
The Group makes a number of estimates in respect of the accounting for, and disclosure of, expenses and contingent liabilities for
customer claims. Provisions are described in further detail in note 22 and contingent liabilities in note 31.
In common with other businesses in the gambling sector the Group receives claims from customers relating to the provision of gambling
services. Claims have been received from customers in a number of (principally European) jurisdictions and allege either failure to follow
responsible gambling procedures, breach of licence conditions or that underlying contracts in question are null and void given local
licensing regimes.
The Group has recognised a provision and contingent liability for customer claims in Austria and Germany where the business has
been subject to a particular acceleration of claims since 2020 following marketing campaigns by litigation funders in those jurisdictions.
Customers who have obtained judgment against the Group’s entities in the Austrian and German courts have sought to enforce those
judgments in Malta and Gibraltar. These are being defended on the basis of a public policy argument. The provision held for the Group
relating to these claims is £114.2m (2023: £113.0m), mostly related to the Mr Green brand.
The value of the provision and contingent liability are both estimates based on the number and individual size of claims received to
date and assumptions based on such observations as can be derived from those claims and include an estimate of claims the Group
assesses is probable, for the provision, and possible, for the contingent liability, that it will receive in the future. If these rates of receipt of
claims were to increase by 25% compared to the Group’s expectation, the value across the provision recognised and contingent liability
disclosed would increase by £3.6m before consideration of potential gaming tax reclaim.
Identification and valuation of acquired customer relationships intangible asset
On 11 October 2024, the Group entered into a business combination involving Net Gaming Solutions SRL (NGS), an entity incorporated
in Romania, and Orion Sky Marketing Limited (OSM), an entity incorporated in Gibraltar. More information on this business combination
is available in note 15. As part of the purchase price allocation, the Group recognised customer relationships of £29.8m. External experts
were engaged, where appropriate, to support the valuation process.
The valuation of the customer relationships was based on a recognised methodology, being a multi-period excess earnings
methodology, with recognised industry data and the Group’s industry experience and specialist knowledge also being used in arriving
at the valuation. Within the valuation, the significant accounting estimate used to derive the final valuation was the customer churn rates
used within the model to estimate the fair value of acquired customer relationships. A 2% increase or decrease in estimated customer
churn rates would increase or decrease the fair value of customer relationships by £5m/(£4m), respectively.
Basis of consolidation
The consolidated financial statements include the accounts of the Company and its subsidiaries. The subsidiaries are companies
controlled by evoke plc. Control exists where the Company has power over an entity; exposure, or rights, to variable returns from its
involvement with an entity; and the ability to use its power over an entity to affect the amount of its returns. Subsidiaries are consolidated
from the date the Company gained control until such time as control ceases.
The financial statements of subsidiaries are included in the consolidated financial statements using the purchase method of accounting.
On the date of the acquisition, the assets and liabilities of a subsidiary are measured at their fair values and any excess of the fair value of
the consideration over the fair values of the identifiable net assets acquired is recognised as goodwill.
Intercompany transactions and balances are eliminated on consolidation.
The financial statements of subsidiaries are prepared for the same reporting period as the Company, using consistent accounting policies.
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
evoke plc Annual Report & Accounts 2024
118
1. Accounting policies continued
Revenue
Revenue is measured at the fair value of the consideration received or receivable from customers and represents amounts receivable
for goods and services that the Group is in business to provide, net of discounts, marketing inducements and VAT, as set out below.
In the case of licensed betting offices (LBOs) (including gaming machines), online sportsbook and telebetting and online casino
(including games on the Online arcade and other numbers bets) revenue represents gains and losses from gambling activity in the
period. This revenue is treated as a derivative under IFRS 9 ‘Financial Instruments’ and is therefore out of scope of IFRS 15 ‘Revenue from
Contracts with Customers’. Open positions are carried at fair value, and gains and losses arising on this valuation are recognised in
revenue, as well as gains and losses realised on positions that have closed.
Revenue from the Online poker business is within the scope of IFRS 15 ‘Revenue from Contracts with Customers’ and reflects the net
income (rake) earned when a poker game is completed, which is when the performance obligation is deemed to be satisfied.
Revenue from Business to Business (B2B) is mainly comprised of services provided to business partners. B2B also includes fees from the
provision of certain gaming-related services to partners. Customer advances received are treated as deferred income within current
liabilities and released as they are earned.
For services provided to business partners through its B2B unit, the Group examines whether the nature of its promise is a performance
obligation to provide the defined goods or services themselves, which means the Group is a principal and therefore recognises revenue
as the gross amount of the revenue generated from use of the Group’s platform in online gaming activities with the partners’ share of the
revenue charged to marketing expenses; or to arrange that another party provide the goods or services which means the Group is an
agent and therefore recognises revenue as the amount of the net commission from use of the Group’s platform.
Cost of sales
Cost of sales consists primarily of gaming duties, payment service providers’ commissions, chargebacks, commission and royalties
payable to third parties, all of which are recognised on an accruals basis.
Operating expenses
Operating expenses consist primarily of marketing, staff costs and corporate professional expenses, all of which are recognised on an
accruals basis. All depreciation, amortisation and impairment charges are included within operating expenses.
Retirement benefit costs
Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.
For defined benefit retirement schemes, the cost of providing benefits is determined using the Projected Unit Credit Method, with
actuarial valuations being carried out at each period end date. Actuarial remeasurements are recognised in full in the period in which
they occur. They are recognised outside profit or loss and presented in the Consolidated Statement of Comprehensive Income.
The net retirement benefit asset or obligation recognised in the Consolidated Statement of Financial Position represents the present
value of the defined benefit obligation as reduced by the fair value of scheme assets. Any net asset resulting from this calculation is not
recognised on the balance sheet as this is expected to be used to meet the costs of eventual wind-up of the plan rather than refunded
to the Company in practice.
During 2021, prior to the acquisition by the Group of William Hill, William Hill agreed a buy-in of the scheme’s liabilities. On 28 June 2021, a
transaction was completed which insured the liabilities of the scheme with Rothesay Life. As a result of the transaction, the scheme holds
annuities with Rothesay Life which are qualifying insurance policies as defined in IAS 19.8 ‘Employee Benefits’. The income from these
policies exactly matches the amount and timing of benefits to those members covered under the policies.
Foreign currency
Monetary assets and liabilities denominated in currencies other than the functional currency of the relevant company are translated into
that functional currency using year-end spot foreign exchange rates. Non-monetary assets and liabilities are translated using exchange
rates prevailing at the dates of the transactions. Exchange rate differences on foreign currency transactions are included in financial
income or financial expenses in the Consolidated Income Statement, as appropriate.
The functional and presentational currency of the Group is Pounds Sterling. The results and financial position of all Group entities that
have a functional currency different from Pounds Sterling are translated into the presentation currency at foreign exchange rates as set
out below. Exchange differences arising, if any, are recorded in the Consolidated Statement of Comprehensive Income as a component
of other comprehensive income.
(i) assets and liabilities for each balance sheet item presented are translated at the closing rate at the date of that balance sheet; and
(ii) income and expenses for each Income Statement are translated at an average exchange rate (unless this average is not
a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case income
and expenses are translated at the dates of the transactions).
evoke plc Annual Report & Accounts 2024
119
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
1. Accounting policies continued
Finance income
Finance income relates to interest income and is accrued on a time basis, by reference to the principal outstanding and the effective
interest rate applicable.
Finance costs
Finance costs arising on interest-bearing financial instruments carried at amortised cost are recognised in the Consolidated Income
Statement using the effective interest rate method. Finance costs include the amortisation of fees that are an integral part of the
effective finance cost of a financial instrument, including issue costs, and the amortisation of any other differences between the amount
initially recognised and the redemption price.
Taxation
The tax expense represents the sum of the tax currently payable and deferred tax.
The tax currently payable is based on taxable profit for the period. Taxable profit differs from net profit as reported in the Consolidated
Income Statement because it excludes items of income or expense that are taxable or deductible in other periods, and it further
excludes items that are never taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been
enacted or substantively enacted by the period end date.
Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets and liabilities
in the financial statements and the corresponding tax bases used in the computation of taxable profit and is accounted for using the
liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are
recognised to the extent that it is probable that taxable profits will be available against which deductible temporary differences
can be utilised. Such assets and liabilities are not recognised if the temporary difference arises from goodwill or from the initial
recognition (other than in a business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor
the accounting profit and does not give rise to equal taxable and deductible temporary differences.
Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and associates, except
where the Group is able to control the reversal of the temporary difference and it is probable that the temporary difference will not
reverse in the foreseeable future.
The carrying amount of deferred tax assets is reviewed at each period end date and reduced to the extent that it is no longer probable
that sufficient taxable profits will be available to allow all or part of the asset to be recovered. Deferred tax is calculated at the tax rates
that are expected to apply in the period when the liability is settled or the asset is realised based on tax laws and rates that have been
enacted at the period end date. Deferred tax is charged or credited in the Consolidated Income Statement, except when it relates to
items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity.
Deferred tax is not recognised in respect of the value of the Group’s investments in subsidiaries and interests in joint ventures, specifically
relating to unremitted earnings, where we are able to control the timing of the reversal of the temporary difference and it is probable
that such differences will not reverse in the future.
The Group has applied the exception to recognising and disclosing information about deferred tax assets and liabilities arising from
the implementation of the global minimum tax rules under Pillar Two, published by the Organisation for Economic Co-operation and
Development (“OECD”), as required under IAS 12.
The Group operates across multiple tax jurisdictions. We evaluate the tax treatment of our transactions in those jurisdictions in
accordance with applicable tax laws and regulations, identify risks and uncertainties, and, where applicable, estimate outcomes.
Given the complexity of tax law, uncertainties may arise in a number of circumstances, for example due to uncertainty of interpretation,
changes in tax law, case law developments, and evolving areas of challenge by tax authorities. Where there is uncertainty regarding
the tax treatment of certain items, we are required under IFRIC 23 to determine whether it is probable that future economic outflows will
occur and make provision for potential future liabilities accordingly.
Goodwill
Goodwill represents the excess of the fair value of the consideration in a business combination over the Group’s interest in the fair value
of the identifiable assets, liabilities and contingent liabilities acquired. Consideration comprises the fair value of any assets transferred,
liabilities assumed and equity instruments issued.
Goodwill is capitalised as an intangible asset with any impairment in carrying value being charged to the Consolidated Income
Statement and not subsequently reversed. Where the fair values of identifiable assets, liabilities and contingent liabilities exceed the
fair value of consideration paid, the excess is credited in full to the Consolidated Income Statement on the acquisition. Changes in the
fair value of the contingent consideration and direct costs of acquisition are charged or credited immediately to the Consolidated
Income Statement.
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1. Accounting policies continued
Intangible assets
Acquired intangible assets
Intangible assets arising on acquisitions are recorded at their fair value.
Amortisation is provided at rates calculated to write off the valuation, less estimated residual value, of each asset on a straight-line basis
over its expected useful life, as follows:
Acquired brands assessed separately for each asset, with lives ranging up to 30 years
Customer relationships between 18 months and 13 years
Software between three and five years
Licences lifetime of the licence, usually 10 to 20 years
Amortisation of assets arising on acquisition is recognised as an adjusted item, please see note 3 for further information.
Internally generated intangible assets
An internally generated intangible asset arising from the Group’s development of computer systems is recognised only if all of the
following conditions are met:
an asset is created that can be identified (such as software and new processes);
it is probable that the asset created will generate future economic benefits; and
the development cost of the asset can be measured reliably.
Expenditure incurred on development activities of gaming platforms is capitalised only when the expenditure will lead to new or
substantially improved products or processes, the products or processes are technically and commercially feasible and the Group has
sufficient resources to complete development. All other development expenditure is expensed. Subsequent expenditure on intangible
assets is capitalised only where it clearly increases the economic benefits to be derived from the asset to which it relates. The Group
estimates the useful life of these assets as between three and five years.
Property, plant and equipment
Property, plant and equipment is stated at historical cost less accumulated depreciation. Assets are assessed at each balance sheet
date for indicators of impairment.
Depreciation is calculated using the straight-line method, at annual rates estimated to write off the cost of the assets less their estimated
residual values over their expected useful lives. The annual depreciation rates are as follows:
Freehold buildings 50 years
Long leasehold properties 50 years
Long leasehold improvements the shorter of ten years or the unexpired period of the lease
Short leasehold properties over the unexpired period of the lease
Short leasehold improvements the shorter of ten years or the unexpired period of the lease
Fixtures, fittings and equipment between three and ten years
Right-of-use asset reasonably certain lease term
Impairment of non-financial assets
An intangible asset with an indefinite useful life is tested for impairment annually and whenever there is an indication that the asset may
be impaired. At each period end date, the Group reviews the carrying amounts of its goodwill, property, plant and equipment and
intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication
exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Where the
asset does not generate cash flows that are independent from other assets, the Group estimates the recoverable amount of the cash-
generating unit to which the asset belongs.
The recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future pre-tax
cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of
money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. This process is described in
more detail in note 12 to the financial statements.
If the recoverable amount of an asset (or CGU) is estimated to be less than its carrying amount, the carrying amount of the asset
(or CGU) is reduced to its recoverable amount. An impairment loss is recognised as an expense immediately.
Other than for goodwill, where an impairment loss subsequently reverses, the carrying amount of the asset (or CGU) is increased to the
revised estimate of its recoverable amount, but only to the point that the increased carrying amount does not exceed the carrying
amount that would have been determined had no impairment loss been recognised for the asset (or CGU) in prior periods. A reversal of
an impairment loss is recognised as income immediately.
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Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
1. Accounting policies continued
Fair value measurement
The Group measures certain financial instruments at fair value at each balance sheet date. The fair value related disclosures are
included in notes 24 and 25. Fair value is the price that would be received or paid in an orderly transaction between market participants
at a particular date, either in the principal market for the asset or liability or, in the absence of a principal market, in the most
advantageous market for that asset or liability accessible to the Group.
The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data is available to measure fair
value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs.
IFRS 13 ‘Fair Value Measurement’ emphasises that fair value is a market-based measurement, not an entity-specific measurement.
Therefore, fair value measurements under IFRS 13 should be determined based on the assumptions that market participants would use in
pricing the asset or liability. As a basis for considering market participant assumptions in fair value measurements, IFRS 13 establishes a fair
value hierarchy that distinguishes between market participant assumptions based on market data obtained from sources independent
of the reporting entity (observable inputs that are classified within Levels 1 and 2 of the hierarchy) and the reporting entity’s own
assumptions about market participant assumptions (unobservable inputs classified within Level 3 of the hierarchy).
Level 1 inputs utilise quoted prices (unadjusted) in active markets for identical assets or liabilities that the Company has the ability
to access.
Level 2 inputs are inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly
or indirectly. Level 2 inputs may include quoted prices for similar assets and liabilities in active markets, as well as inputs that are
observable for the asset or liability (other than quoted prices), such as interest rates, foreign exchange rates, and yield curves that are
observable at commonly quoted intervals.
Level 3 inputs are unobservable inputs for the asset or liability, which are typically based on an entity’s own assumptions, as there is little,
if any, related market activity. In instances where the determination of the fair value measurement is based on inputs from different
levels of the fair value hierarchy, the level in the fair value hierarchy within which the entire fair value measurement falls is based on
the lowest level input that is significant to the fair value measurement in its entirety. The Company’s assessment of the significance of a
particular input to the fair value measurement in its entirety requires judgement and considers factors specific to the asset or liability.
Assets held for sale
Assets categorised as held for sale are held on the Consolidated Statement of Financial Position at the lower of the book value and fair
value less costs to sell. This assessment is carried out when assets are transferred to held for sale. The impact of any adjustment as a part of
this assessment is booked through the Consolidated Income Statement.
Cash and cash equivalents
Cash comprises cash in hand, balances with banks and on-demand deposits. Cash equivalents are short-term, highly liquid investments
that are readily convertible to known amounts of cash. They include short-term deposits originally purchased with maturities of three
months or less.
Trade receivables
Trade receivables are initially recognised at fair value and subsequently measured at amortised cost and principally comprise amounts
due from credit card companies and from e-payment companies. The Group applies the IFRS 9 simplified approach in measuring
expected credit losses which use a lifetime expected credit loss allowance for all trade receivables. Trade receivables are written off
when there is objective evidence that the full amount may not be collected.
Business combinations
Business combinations are accounted for using the acquisition method as at the date on which control is transferred to the Group. Any
goodwill or gain on bargain purchase recognised at the acquisition date represents the fair value of consideration (including any
deferred and contingent consideration) of the business combination plus the amount of any non-controlling interest in the acquiree in
excess of the fair value of the identifiable net assets acquired. Any acquisition related expenses are expensed as they are incurred.
Non-controlling interests in the net assets of consolidated subsidiaries are accounted for separately from the Group’s own equity.
Non-controlling interests consist of the value at inception, as well as the cumulative share of changes in equity since the date of the
business combination.
Equity
Equity issued by the Company is recorded as the proceeds received from the issue of shares, net of direct issue costs.
Treasury shares
Own equity instruments that are reacquired (treasury shares) are recognised at cost and deducted from equity. No gain or loss is
recognised in profit or loss on the purchase, sale, issue or cancellation of the Group’s own equity instruments. Any difference between
the carrying amount and the consideration, if reissued, is recognised in the share premium account.
Dividends
Dividends are recognised when they become legally payable. In the case of interim dividends to equity shareholders, this is when declared
by the Board of Directors and paid. In the case of final dividends, this is when approved by the shareholders at the Annual General Meeting.
Equity-settled share benefit charges
Where the Company grants its employees or contractors shares or options, the cost of those awards, recognised in the Consolidated Income
Statement over the vesting period with a corresponding increase in equity, is measured with reference to the fair value at the date of grant.
Market performance conditions are taken into account in determining the fair value at the date of grant. Non-market performance conditions,
including service conditions, are taken into account by adjusting the number of instruments expected to vest at each balance sheet date so
that, ultimately, the cumulative amount recognised over the vesting period is based on the number of instruments that eventually vest.
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1. Accounting policies continued
Cash-settled transactions
A liability is recognised for the fair value of cash-settled transactions. The fair value is measured initially and at each reporting date up to
and including the settlement date, with changes in fair value recognised within employee benefits expenses. The fair value is expensed
over the period until the vesting date with recognition of a corresponding liability, further details of which are given in note 28. The
approach used to account for vesting conditions when measuring equity-settled transactions also applies to cash-settled transactions.
Severance pay schemes
The Group operates two severance pay schemes:
Defined benefit severance pay scheme
The Group operates a defined benefit severance pay scheme pursuant to the Severance Pay Law in Israel. Under this scheme Group
employees are entitled to severance pay upon redundancy or retirement. The liability for termination of employment is measured using
the projected unit credit method.
Severance pay scheme surpluses and deficits are measured as:
the fair value of plan assets at the reporting date; less
plan liabilities calculated using the projected unit credit method, discounted to its present value using yields available for the
appropriate government bonds that have maturity dates appropriate to the terms of the liabilities.
Remeasurements of the net severance pay scheme assets and liabilities, including actuarial gains and losses on the scheme liabilities
due to changes in assumptions or experience within the scheme and any differences between the interest income and the actual return
on assets, are recognised in the Consolidated Statement of Comprehensive Income in the period in which they arise.
Defined contribution severance pay scheme
In 2017 the Group introduced a defined contribution plan pursuant to section 14 of the Israeli Severance Pay Law. Under this scheme the
Group pays fixed monthly contributions. Payments to defined contribution plans are charged as an expense as they fall due.
Borrowings
The Group records bank and other borrowings initially at fair value, which equals the proceeds received, or acquired in a business
transaction, net of direct issue costs, and subsequently at amortised cost. The Group accounts for finance charges, including premiums
payable on settlement or redemption and direct issue costs, using the effective interest rate method.
Derivatives and hedging activities
The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign exchange
rate risks.
Derivatives are initially recognised at fair value at the date the derivative contracts are entered into and are subsequently remeasured
to their fair value at the end of each reporting period. The accounting for subsequent changes in fair value depends on whether or not
the derivative is designated for hedge accounting.
Hedge accounting
The Company designates certain derivatives as hedging instruments as either:
hedges of a particular risk associated with the cash flows of recognised assets and liabilities and highly probable forecast transactions
(cash flow hedges); or
hedges of the fair value of recognised assets or liabilities or a firm commitment (fair value hedges).
At the inception of the hedge relationship, the Company documents the relationship between the hedging instrument and the
hedged item along with its risk management objectives and its strategy for undertaking various hedge transactions. Furthermore, at
the inception of the hedge, and on an ongoing basis, the Company documents whether a hedging relationship meets the hedge
effectiveness requirements under IFRS 9 and whether there continues to be an economic relationship between the hedged item and the
hedging instrument.
Cash flow hedges
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in other
comprehensive income and accumulated under the heading of cash flow hedge reserve. The gain or loss relating to the ineffective
portion is recognised immediately within profit and loss.
Amounts previously recognised in other comprehensive income are reclassified to earnings in the periods when the hedged item is
recognised in profit and loss. These earnings are included within the same line of the Consolidated Income Statement as the recognised
hedged item. However, when the hedged forecast transaction results in the recognition of a non-financial asset or a non-financial liability,
the gains and losses previously recognised in other comprehensive income and accumulated in equity are transferred from equity and
included in the initial measurement of the cost of the non-financial asset or non-financial liability.
Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, or exercised, or when it no longer meets
the criteria for hedge accounting. Any gain or loss recognised in the cash flow hedge reserve remains in equity and is recognised in profit
or loss when the forecast transaction is ultimately recognised in profit or loss. When a forecast transaction is no longer expected to occur,
the gain or loss accumulated in equity is recognised immediately in profit or loss.
Derivatives that do not qualify for hedge accounting
Certain derivative instruments do not qualify for hedge accounting. Changes in the fair value of any derivative instrument that does not
qualify for hedge accounting are recognised immediately in profit or loss and are included in finance income/expense.
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Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
1. Accounting policies continued
Leasing
At inception of a contract, the Group considers whether the contract is, or contains, a lease. A contract is, or contains, a lease if the
contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration.
The Group recognises a right-of-use asset and a lease liability at the lease commencement date. The lease liability is initially measured
at the present value of the lease payments that have not been paid at the commencement date, discounted using an appropriate
discount rate. The discount rate used to calculate the lease liability is the rate implicit in the lease, if it can be readily determined, or the
lessee’s incremental borrowing rate if not. The Group uses an incremental borrowing rate for its leases, which is determined based on
the margin requirements of the Group’s Revolving Credit Facilities as well as country specific adjustments. The interest expense on these
leases is included in finance costs. Within the Statement of Cash Flows, the principal element of the payment is included within payment
of lease liabilities, and the interest element included within interest paid.
A right-of-use asset is also recognised equal to the lease liability and depreciated over the period from the commencement date to the
earlier of the end of the useful life of the right-of-use asset or the lease term. The Group has assessed the lease term of properties within
its retail estate to be up to the first available contractual break within the lease. The Group has deemed that it cannot be reasonably
certain that it will continue beyond this time given the continued uncertainty surrounding the Group’s retail business.
The Group has also applied the below practical expedients:
exclude leases from measurement and recognition where the lease term ends within 12 months from the date of initial application and
account for those leases as short-term leases;
exclude low value leases for lease values less than £5,000 per annum;
apply a single discount rate to a portfolio of leases with similar characteristics;
use hindsight to determine the lease term if the contract contains options to extend or terminate; and
exclude initial direct lease costs in the measurement of the right-of-use asset.
The Group has a small number of sublet properties. In these instances, leases are classified as finance leases whenever the terms of the
lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases. Where
the Group is an intermediate lessor, the sublease classification is assessed with reference to the head lease right-of-use asset. Amounts
due from lessees under finance leases are recorded as receivables at the amount of the Group’s net investment in the lease. Finance
lease income is allocated to accounting periods to reflect a constant periodic rate of return on the Group’s net investment in the lease.
Rental income from operating leases is recognised on a straight-line basis over the term of the lease. IFRS 16 requires lessees to recognise
right-of-use assets and lease liabilities for most leases.
Trade and other payables
Trade and other payables are initially recognised at fair value and subsequently measured at amortised cost.
Provisions
Provisions are recognised when the Group has a present or constructive obligation as a result of a past event from which it is probable
that it will result in an outflow of economic benefits that can be reasonably estimated.
Customer deposits
Customer deposits comprise the amounts that are credited to customers’ bankroll (the Group’s electronic ‘wallet’), including provision for
bonuses granted by the Group, less fees and charges applied to customer accounts, along with full progressive provision
for jackpots. These amounts are repayable in accordance with the applicable terms and conditions.
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2. Segment information
The Board has reviewed and confirmed the Group’s reportable segments in accordance with the requirements of IFRS 8 ‘Operating
Segments’. The segments disclosed below are aligned with the reports that the Group’s Chief Executive Officer and Chief Financial
Officer as Chief Operating Decision Makers review to make strategic decisions.
The Retail segment comprises all activity undertaken in LBOs including gaming machines. The UK&I Online segment comprises all online
activity, including sports betting, casino, poker and other gaming products along with telephone betting services that are incurred within
the UK and Ireland. The International segment comprises all online activity, including sports betting, casino, poker and other gaming
products along with telephone betting services that are incurred within all territories excluding the UK and Ireland. Corporate relates to
corporate costs, assets and liabilities that cannot reasonably be allocated to an operating segment. There are no inter-segmental sales
within the Group.
Segment performance is shown on an adjusted EBITDA basis, with a reconciliation from adjusted EBITDA to statutory results for clarity.
Information for the year ended 31 December 2024 is as follows:
Retail UK&I Online International Corporate Total
2024 £m £m £m £m £m
Revenue
1
506.1
693.2
555.2
1,754.5
Gaming duties
(98.6)
(156.7)
(131.1)
(386.4)
Other cost of sales
(13.4)
(105.7)
(90.1)
(209.2)
Segmental gross profit
394.1
430.8
334.0
1,158.9
Marketing expenses
( 7.8 )
(167. 0)
(93.1)
(267.9)
Operating expenses
(319.9)
(121.1)
(110 . 9)
(25.6)
(57 7. 5)
Share of post-tax loss of equity accounted associate
(1.0)
(1.0)
Adjusted EBITDA
66.4
142.7
130.0
(26.6)
312.5
Depreciation
(44.5)
Amortisation (excluding acquired intangibles)
(7 7.7)
Amortisation of acquired intangibles
(108.6)
Exceptional items
(79.3)
Share benefit charge
(2.7)
Foreign exchange
0.1
Finance expenses
(202.7)
Finance income
34.1
Loss before tax
(168.8)
1. Revenue recognised under IFRS 9 is £506.1m in Retail, £693.2m in UK&I Online and £527.1m in International. Revenue recognised under IFRS 15 is £nil
in Retail, £nil in UK&I Online and £28.1m in International.
Retail UK&I Online International Corporate Total
£m £m £m £m £m
Total segment assets
488.3
1,231.7
726.4
154.2
2,600.6
Total segment liabilities
148.0
192.5
284.9
1,965.7
2,591.1
Included within total segment assets:
Goodwill
99. 4
3 5 7. 9
306.0
763.3
Interests in associates
32.4
32.4
Capital additions
7. 5
53.1
2 7.1
3.8
91.5
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Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
2. Segment information continued
UK&I
Retail Online International Corporate Total
2023 £m £m £m £m £m
Revenue
1
535.0
658.5
517.4
1,710.9
Gaming duties
2
(94.0)
(151.0)
(114 . 4)
(359.4)
Other cost of sales
2
(21.4)
(104.4)
(92.8)
(218.6)
Segmental gross profit
419.6
403.1
310.2
1,132.9
Marketing expenses
(6.5)
(134.5)
(96.8)
(2 37. 8)
Operating expenses
(314.2)
(125.1)
(114. 0)
(43.7)
(597. 0)
Associate income
1.4
1.4
Adjusted EBITDA
98.9
143.5
99.4
(42.3)
299.5
Depreciation
(46.3)
Amortisation (excluding acquired intangibles)
(67.7 )
Amortisation of acquired intangibles
(114.3)
Exceptional items
(52.6)
Fair value gain on financial assets
4.1
Share benefit credit
0.5
Foreign exchange
1.0
Finance expenses
(195.3)
Finance income
41.0
Loss before tax
(130.1)
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1).
1. Revenue recognised under IFRS 9 is £535.0m in Retail, £658.5m in UK&I Online and £486.9m in International.
Revenue recognised under IFRS 15 is £nil in Retail, £nil in UK&I Online and £30.5m in International.
2. In the prior year, both gaming duties and other cost of sales were shown as a single line item within this note. However, to comply with June 2024 IFRIC
update relating to IFRS 8: Operating Segments we have split them into the two categories to match the line items in the Consolidated Income Statement.
UK&I
Retail Online International Corporate Total
£m £m £m £m £m
Total segment assets
516.2
1,292.4
759. 3
8 9. 4
2,657. 3
Total segment liabilities
173.3
278.5
219. 6
1, 829.9
2,501.3
Included within total segment assets:
Goodwill
99. 4
3 5 7. 9
306.0
763.3
Interests in associates
33.9
33.9
Capital additions
4.6
11. 2
66.3
2.2
84.3
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1)
Geographical information
The Group’s performance can also be reviewed by considering the geographical markets and geographical locations within which the
Group operates. This information is outlined below:
Revenue by geographical market (based on location of customer)
2024 2023
£m £m
United Kingdom
1,172.5
1,165.8
Italy
178.3
149.9
Spain
100.1
92.9
Romania
51.4
28.4
Denmark
48.3
40.0
Rest of World
203.9
233.9
1,754.5
1,710.9
Non-current assets by geographical location
2024 2023
£m £m
United Kingdom & Ireland
519.4
495.8
Gibraltar
1,054.8
1,13
0.5
Rest of World
627. 5
635.2
2,201.7
2,261.5
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126
3. Exceptional items and adjustments
In determining the classification and presentation of exceptional items we have applied consistently the guidelines issued by the
Financial Reporting Council (“FRC”) that primarily addressed the following:
Consistency and even-handedness in classification and presentation;
Guidance on whether and when recurring items should be considered as part of underlying results; and
Clarity in presentation, explanation and disclosure of exceptional items and their relevance.
In preparing the Annual Report & Accounts, we also note the European Securities and Markets Authority (ESMA) guidance on Alternative
Performance Measures (“APM”), including:
Clarity of presentation and explanation of the APM;
Reconciliation of each APM to the most directly reconcilable financial statement caption;
APMs should not be displayed with more prominence than statutory financials;
APMs should be accompanied by comparatives; and
The definition and calculation of APMs should be consistent over time.
We are satisfied that our policies and practice conform to the above guidelines.
The Group has restated net debt for the prior year following a change in definition to include the fair value of the derivative swaps held
against the debt. Including the derivative balance more accurately reflects the fair value of the total amount repayable related to the
borrowings. This is a change over time of the definition of the APM, however gives a better understanding of the true net debt position of
the Group, and will kept consistent going forward.
Adjusted results
The Group reports adjusted results, both internally and externally, that differ from statutory results prepared in accordance with IFRS.
These adjusted results, which include our key metrics of adjusted EBITDA and adjusted EPS, are considered to be a useful reflection of the
underlying performance of the Group and its businesses, since they exclude items which impair visibility of the underlying activity in each
segment. More specifically, visibility can be impaired in one or both of the following instances:
a transaction is of such a material or infrequent nature that it would obscure an understanding of underlying outcomes and trends
in revenues, costs or other components of performance (for example, a significant impairment charge); or
a transaction that results from a corporate activity that has neither a close relationship to the Group’s underlying operations nor any
associated operational cash flows (for example, the amortisation of intangibles recognised on acquisitions).
Adjusted results are used as the primary measures of business performance within the Group and align with the results shown in
management accounts, with the key uses being:
management and Board reviews of performance against expectations and over time, including assessments of segmental
performance (see note 2 and the Strategic Report);
in support of business decisions by the Board and by management, encompassing both strategic and operational levels of
decision-making.
The Group’s policies on adjusted measures are consistently applied over time, but they are not defined by IFRS and, therefore, may differ
from adjusted measures as used by other companies.
The Consolidated Income Statement presents adjusted results alongside statutory measures, with the reconciling items being itemised in
the statement and described below. We allocate these between exceptional items and adjusted items.
1. The Group has restated net debt for the prior year following a change in definition to include the fair value of the derivative swaps held against the debt.
Including the derivative balance more accurately reflects the fair value of the total amount repayable related to the borrowings. This is a change over time
of the definition of the APM, however gives a better understanding of the true net debt position of the Group, and will be kept consistent going forward.
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127
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
3. Exceptional items and adjustments continued
Exceptional items
Exceptional items are those items the Directors consider to be one-off or material in nature that should be brought to the reader’s
attention in understanding the Group’s financial performance.
Exceptional items are as follows:
2024 2023
£m £m
Operating expenses
Corporate transaction related costs/(income)
32.1
(0.1)
Integration and transformation costs
47. 2
49. 3
Regulatory provisions and other associated costs
3.4
Exceptional items – operating expenses
79.3
52.6
Finance expenses
Interest expense on US exit provision
0.5
Exceptional items – finance expenses
0.5
Total exceptional items before tax
79.8
52.6
Tax credit on exceptional items
(9.8)
(9. 0)
Total exceptional items after tax
70.0
43.6
Total exceptional items in the year were £70.0m in 2024 compared to £43.6m in 2023.
Exceptional items are defined as those items which are considered to be one-off or material in nature that should be brought to attention
of the user to better understand the Group’s financial performance. Comparatives are included even when not individually material to
aid comparability. Refer to Appendix 1 to the financial statements for further detail.
Corporate transaction related costs
The Group has incurred £32.1m of corporate transaction costs in 2024.
The Group decided to conclude its partnership with Authentic Brands Group and has incurred £43.1m of fees in relation to the closure
of the US B2C business in the year. These costs include £38.1m of termination fees, £4.6m of employment costs, £1.6m of costs for onerous
contracts, £2.2m write off a capitalised licence fee and £1.3m of other M&A fees including legal and professional costs. These costs have
been offset by the profit earned on the sale of player databases of £4.7m.
As a part of the Romania acquisition, the Group recognised a gain on bargain purchase of £13.4m (see note 15). This is offset by
exceptional costs relating to the acquisition of £1.0m.
The remaining £1.4m relates to various smaller M&A projects.
Integration and transformation costs
The Group has incurred a total of £47.2m of costs relating to the integration programme, including £17.6m of platform integration costs
(2023: £23.3m), £2.4m of legal and professional costs (2023: £2.4m), £15.7m of redundancy costs (2023: £7.6m), £5.3m of relocation and
HR related expenses (2023: £5.3m), £4.0m of employee incentives as part of the integration of William Hill and 888 (2023: £7.9m), £1.0m
for corporate rebranding costs (2023: nil) and £1.2m of technology integration costs (2023: £2.8m). For more information on platform
migration refer to the business and financial review in the Chief Financial Officer’s Report.
Regulatory provisions and other associated costs
The Group paid £2.9m during the prior period related to a regulatory settlement with the Gibraltar regulator in relation to the previously
disclosed failings that we identified in our Middle East business. Further to this there was £0.5m of legal and professional fees incurred
relating to this settlement. This has been presented as an exceptional item given it is one-off in nature.
Interest expense on US exit provision
£0.5m has been recognised in finance expenses in relation to the unwinding of the discount on the US exit provision which is due for
settlement across the period from 2027 to 2029. The US exit provision has been captured in corporate transaction related costs.
Adjusted items
Adjusted items are recurring items that are excluded from internal measures of underlying performance and which are not considered
by the Directors to be exceptional. This relates to the amortisation of specific intangible assets recognised in acquisitions, amortisation of
finance fees, fair value gain of financial assets, foreign exchange and share benefit charges. These items are defined as adjusted items
as it is believed it would impair the visibility of the underlying activities across each segment as it is not closely related to the businesses’
or any associated operational cash flows. Each of these items are recurring and occur in each reporting period and will be consistently
adjusted in future periods. Adjusted items are all shown on the face of the Consolidated Income Statement in the reconciliations of
adjusted EBITDA and note 10 in the reconciliation of adjusted profit after tax.
4. Share of results of associates
2024 2023
£m £m
Share of post-tax (loss)/profit of equity accounted associate
(1.0)
1.4
The above represents the Group’s share of the results of Sports Information Services (Holdings) Limited (see note 14).
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128
5. Operating profit
2023
2024 £m
Note £m (restated)
Operating profit is stated after charging/(crediting):
Gaming duties
400.5
380.8
Other cost of sales
203.4
198.0
Marketing expenses
268.1
237.6
Staff costs (including Executive Directors)
6
350.2
342.3
Exceptional items – operating expenses
3
79.3
52.6
Foreign exchange losses/(gains)
(0.1)
(1.0)
Share benefit charge/(credit)
2.7
(0.5)
Depreciation (within operating expenses)
13
44.5
46.3
Amortisation (within operating expenses)
12
186.3
182.0
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1) .
Auditor remuneration
2024 2023
£m £m
Audit of Company
1.1
1.1
Audit of Group
2.0
1.8
Total fees for audit services
3.1
2.9
Audit-related assurance services – half year review
0.1
0.1
Other assurance services
0.3
0.1
Total assurance services
0.4
0.2
Other non-audit services
Total fees for non-audit services
0.4
0.2
Total fees
3.5
3.1
6. Staff costs
Staff costs, including Executive Directors’ remuneration, comprise the following elements:
2024 2023
£m £m
Wages and salaries
293.4
2 87. 6
Social security
24.8
26.3
Employee benefits and severance pay scheme costs
32.0
28.4
350.2
342.3
In the Consolidated Income Statement, total staff costs, including share benefit charge of £2.7m (2023: credit of £0.5m), are included
within operating expenses.
The average number of employees during the year was 10,6 1 7 (2023: 1 1 ,634).
Severance pay scheme – Israel
The Group has a defined contribution plan pursuant to section 14 of the Severance Pay Law under which the Group pays fixed
contributions and will have no legal or constructive obligation to pay further contributions if the fund does not hold sufficient amounts to
pay all employee benefits relating to employee service at the date of their departure. The Group recognised an expense in respect of
contribution to the defined contribution plan during the year of £0.9m (2023: £1.3m).
The Group’s employees in Israel, who are not subject to section 14 of the Severance Pay Law, are eligible to receive certain benefits from
the Group in specific circumstances on leaving the Group. As such the Group operates a defined benefit severance pay plan which
requires contributions to be made to separately administered funds. The funds are held by an independent third-party company.
The current service cost and the present value of the defined benefit obligation are measured using the projected unit credit method.
Under this schedule, the Company contributes on a monthly basis at the rate of 9.0% of the aggregate of members’ salaries.
The disclosures set out below are based on calculations carried out as at 31 December 2024 by a qualified independent actuary.
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129
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
6. Staff costs continued
Severance pay scheme – Israel continued
The following table summarises the employee benefits figures as included in the consolidated financial statements:
2024 2023
£m £m
Included in the Statement of Financial Position:
Severance pay liability
0.4
0.6
Included in the Income Statement:
Current service costs (within operating expenses)
0.9
1.3
Included in the Statement of Comprehensive Income:
Gain/(loss) on remeasurement of severance pay scheme liability
0.2
0.2
Movement in severance pay scheme assets and liabilities:
2024 2023
Severance pay scheme assets £m £m
At beginning of year
12.5
16.2
Interest income
0.7
0.7
Contributions by the Group
1.1
1.6
Benefits paid
(2.4)
(4.9)
Return on assets less interest income already recorded
0.6
(0.1)
Exchange differences
(1.0)
At end of year
12.5
12.5
2024 2023
Severance pay scheme liabilities £m £m
At beginning of year
13.1
17. 4
Interest expense
0.7
0.8
Current service costs
0.9
1.2
Benefits paid
(2.6)
(5.2)
Actuarial loss/(gain) on past experience
0.8
0.3
Actuarial gain on changes in financial assumptions
(0.1)
Exchange differences
(1.3)
At end of year
12.9
13.1
As at 31 December 2024, the net accounting deficit of the defined benefit severance pay plan was £0.4m (2023: £0.6m). The scheme is
backed by financial assets amounting to £12.5m at 31 December 2024 (2023: £12.5m).
The impact of the severance deficit on the level of distributable reserves is monitored on an ongoing basis. Monitoring enables planning
for any potential adverse volatility and helps the Group to assess the likely impact on distributable reserves.
Employees can determine individually into which type of investment their share of the plan assets are invested, therefore the Group is
unable to accurately disclose the proportions of the plan assets invested in each class of asset.
The expected contribution for 2025 is £1.1m.
The main actuarial assumptions used in determining the fair value of the Group’s severance pay plan are shown below:
2024 2023
% %
Discount rate (nominal)
5.8
5.9
Voluntary termination rate (range)
0 17
0 17
Inflation rates based on Israeli bonds
2.5
2.6
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7. Finance income
2024 2023
£m £m
Interest income
7.1
4.6
Foreign exchange on financing activities
27.0
36.4
Total finance income
34.1
41.0
Foreign exchange on financing activities of £27.0m (2023: £36.4m) relates to the foreign exchange movement on the unhedged element
of the Group’s debt.
8. Finance expenses
2024 2023
Note £m £m
Interest expenses related to lease liabilities
18
6.4
6.9
Bank loans and bonds
166.0
158.6
Amortisation of finance fees
10
16.5
17. 2
Hedging activities
10.8
12.1
Other finance charges and fees
2.5
0.5
Finance expenses – underlying
202.2
195.3
Interest expense on US exit provision
3
0.5
Finance expenses – exceptional
0.5
Total finance expenses
202.7
195.3
9. Taxation
Corporate taxes
2024 2023
£m £m
Current taxation
UK corporation tax charge at 25% (2023: 23.5%)
3.8
0.7
Adjustments in respect of prior years
1.2
22.0
Other jurisdictions taxation
32.2
(21.0)
37. 2
1.7
Deferred taxation
Origination and reversal of temporary differences
(28.8)
(37. 7)
Effect of tax rate change on opening balance
14.3
Recognition of previously unrecognised deductible temporary differences
(30.2)
Adjustments in respect of prior years
(0.1)
1.3
(14.6)
(66.6)
Taxation expense/ (credit)
22.6
(64.9)
The UK tax rate increased from 19% to 25% on 1 April 2023. The tax rate for 2024 is 25%. An average rate for 2023 was used of 23.5%.
The effective tax rate in respect of ordinary activities before exceptional items for the year ended 31 December 2024 is 282.2% (2023:
81.4%). The effective tax rate in respect of ordinary activities after exceptional items is −13.4% (2023: 53.5%).
The Group is subject to the OECD’s Pillar Two model rules, which introduce a global minimum effective tax rate of 15% per jurisdiction
starting with the year ended 31 December 2024. For this year, the Group has recognised Pillar Two top-up tax of £5.0m as a current year
expense in respect of subsidiary jurisdictions whose tax rate falls below the 15% minimum.
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131
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
9. Taxation continued
Corporate taxes continued
The difference between the total tax charge shown above and the amount calculated by applying the standard rate of UK corporation
tax to the (loss)/profit before tax is as follows:
2024 2023
£m £m
Loss before taxation
(168.8)
(121.3)
Standard tax rate in UK 25% (2023: 23.5%)
(42.2)
(28.5)
Difference in effective tax rate in other jurisdictions
(12.1)
(15.4)
Effect of tax rate change on opening balance
14.3
Difference in current and deferred tax rate
(0.1)
0.2
Expenses not allowed for taxation
7.0
13.6
Non-deductible interest expenses
1.4
Non-deductible expenses on transactional items
8.8
Deferred tax not recognised
39.8
26.5
Recognition of previously unrecognised deductible temporary differences
(30.3)
Adjustments to prior years’ tax charges
1.1
(19. 7)
Accrual of liabilities for uncertain tax positions
1.4
(1.8)
Tax on share of result of associate
0.3
(0.3)
Pillar 2 tax
5.0
Non-taxable income
(2.1)
(8.8)
Losses utilised previously not recognised for deferred tax
(0.4)
Total tax expense/(credit) for the year
22.6
(64.9)
The difference in effective tax rates in other jurisdictions primarily reflects the lower effective tax rate in Gibraltar, Spain and Malta. The
corporation tax rate in Gibraltar has increased to 15%, with effect from 1 July 2024. This results in a difference in current (13.75%) and
deferred tax rate (15%); and also the opening balances of the deferred tax positions in Gibraltar have been re-calculated at the new rate.
Expenses not allowed for tax purposes mainly relate to reduced availability of tax relief arising on costs incurred in the period.
Tax differences on transactional items include the costs not deductible in relation to the sale of the US B2B business and business closure
costs in Bulgaria and Israel.
Deferred tax not recognised mainly relates to restricted interest in the UK in respect of which no deferred tax asset can be recognised.
The accrual of liabilities for uncertain tax positions relates predominantly to provisions in respect of transfer pricing matters.
Non-taxable income relates to the accounting gain arising from the acquisition of a business in Romania.
Uncertain tax matters
The Group operates across multiple tax jurisdictions. We evaluate the tax treatment of our transactions in those jurisdictions in
accordance with applicable tax laws and regulations, identify risks and uncertainties, and, where applicable, estimate outcomes.
Given the complexity of tax law, uncertainties may arise in a number of circumstances, for example due to uncertainty of interpretation,
changes in tax law, case law developments, and evolving areas of challenge by tax authorities. Where there is uncertainty regarding
the tax treatment of certain items, we are required under IFRIC 23 to determine whether it is probable that future economic outflows will
occur, and make provision for potential future liabilities accordingly. Given the group’s profile, the majority of our risks and uncertainties
relate to transfer pricing and interpretation of tax authorities in relation to tax laws, including gaming taxes.
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132
10. Earnings per share
Basic earnings per share
Basic earnings per share (“EPS”) has been calculated by dividing the profit attributable to ordinary shareholders by the weighted
average number of shares in issue and outstanding during the year.
Diluted earnings per share
The weighted average number of shares for diluted earnings per share takes into account all potentially dilutive equity instruments
granted, which are not included in the number of shares for basic earnings per share. Potential ordinary shares are excluded from the
weighted average diluted number of shares when calculating IFRS diluted loss per share because they are anti-dilutive. The number
of equity instruments included in the diluted EPS calculation consist of 8,049,597 Ordinary Shares (2023: 2,789,783) and nil market-value
options (2023: nil).
The number of equity instruments excluded from the diluted EPS calculation is 4,575,605 (2023: 2,294,080).
2023
2024 (restated)
Loss for the period attributable to equity holders of the parent (£m)
(192.0)
(65.2)
Weighted average number of Ordinary Shares in issue and outstanding
449,436,621
448,166,792
Effect of dilutive Ordinary Shares and share options
8,049,597
2,789,783
Weighted average number of dilutive Ordinary Shares
4 57,4
86, 218
450,956,575
Basic loss per share (pence)
(42.7)
(14.5)
Diluted loss per share (pence)
(42.7)
(14.5)
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1).
The diluted loss per share in the current and prior year is the same as the basic loss per share as the potentially dilutive share options are
considered anti-dilutive as they would reduce the loss per share and therefore, they are disregarded in the calculation.
Adjusted earnings per share
The Directors believe that EPS excluding exceptional and adjusted items, tax on exceptional and adjusted items (“Adjusted EPS”) allows
for a further understanding of the underlying performance of the business and assists in providing a clearer view of the performance of
the Group.
2023
2024 (restated)
Adjusted profit after tax (£m)
(28.8)
39. 3
Weighted average number of Ordinary Shares in issue
449,436,621
448,166,792
Weighted average number of dilutive Ordinary Shares
4 57,4
86, 218
450,956,575
Adjusted basic earnings per share (pence)
(6.4)
8.8
Adjusted diluted earnings per share (pence)
(6.4)
8.7
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1)
An explanation of adjusted profit after tax is provided in Appendix 1.
The table below highlights the measures used to achieve adjusted profit after tax:
2023
2024 £m
Note £m (restated)
Adjusted profit after tax
(28.8)
39. 3
Exceptional items – operating expenses
3
(79.3)
(52.6)
Exceptional items – finance expenses
3,8
(0.5)
Fair value gain on financial assets
25
4.1
Amortisation of finance fees
8
(16.5)
(17. 2)
Amortisation of acquired intangibles
(108.6)
(114 .3)
Tax on exceptional and adjusted items
18.0
3 7. 4
Foreign exchange gains
7
27.0
37. 6
Share benefit (charge)/credit
28
(2.7)
0.5
Profit attributable to non-controlling interests
(0.6)
Loss after tax
(192.0)
(65.2)
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1)
11. Dividends
The Board of Directors does not recommend a final dividend to be paid in respect of the year ended 31 December 2024. No final
dividend was recommended as at 31 December 2023.
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133
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
12. Goodwill and other intangibles
Brands,
customer
relationships
Goodwill and licences Software Total
£m £m £m £m
Cost or valuation
At 31 December 2023
789.0
1,219.1
451.8
2, 4 59.9
Additions via business combinations
52.2
52.2
Additions
4.1
86.0
90.1
Impairment
(1.8)
(1.8)
Disposals
(8.2)
(8.2)
Effect of foreign exchange rates
0.8
1.5
2.3
At 31 December 2024
789.0
1,276.2
529.3
2,594.5
Amortisation and impairments:
At 31 December 2023
25.7
161.4
234.5
421.6
Amortisation charge for the year
87. 0
99. 3
186.3
Impairment charge for the year
(1.2)
(1.2)
Disposals
(2.4)
(2.4)
Effect of foreign exchange rates
0.5
0.4
0.9
At 31 December 2024
25.7
248.9
330.6
605.2
Carrying amounts
At 31 December 2024
763.3
1,027. 3
198.7
1,989.3
At 31 December 2023
763.3
1, 0 5 7.7
217. 3
2,038.3
Goodwill
Goodwill of £763.3m is allocated across Retail (£99.4m), UK&I Online (£357.9m), and International (£306.0m). This represents the lowest level
at which goodwill is monitored for internal management purposes.
Brands, customer relationships and licences
These assets are being amortised over 2030 years for brands (£519.7m), 7–13 years for customer relationships (£442.8m) and the lifetime
of the licence for licences (£14.4m). Additions via business combinations relate to assets acquired as part of the acquisition of winner.ro
during the year, these include a year end net book value of £28.5m in respect of customer relationships, £21.4m in respect of brands, and
£0.5m in respect of licences.
Software
This category relates to the cost of both acquired software, through purchase or acquisition, as well as the capitalisation of internally
developed software where the recognition criteria are met. Capitalised costs on projects that are works in progress amount to £60.0m at
year end (2023: £44.8m). These assets are being amortised over 35 years.
Impairment reviews
The Group performs an annual impairment review for goodwill, by comparing the carrying amount of goodwill and other relevant assets
with their recoverable amount. This is an area where the Directors exercise judgement and estimation, as noted on pages 134 and 135.
For the purposes of impairment testing under IAS 36, CGUs are grouped in order to reflect the level at which goodwill is monitored by
management.
Testing is carried out by allocating the carrying value of the assets to CGUs or group of CGUs and determining the recoverable amount
of those CGUs through value in use calculations. Where the recoverable amount exceeds the carrying value of the assets, the assets
are considered as not impaired. Value in use calculations are based upon estimates of future cash flows derived from the Group’s profit
forecasts by segments. Profit forecasts are derived from the Group’s annual strategic planning or similarly scoped exercise.
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134
12. Goodwill and other intangibles continued
The principal assumptions underlying our cash flow forecasts are as follows:
management assumes that the underlying business model will continue to operate on a comparable basis, as adjusted for known
regulatory or tax changes and planned business initiatives; this does not include any expansion related capex projects or the benefits
that arise from them in line with IAS 36;
management’s forecasts anticipate the continuation of recent growth or decline trends in staking, gaming net revenues and
expenses, as adjusted for changes in our business model or expected changes in the wider industry or economy;
management assumes that the Group will achieve its target sports betting gross win margins as set for each territory, which
management bases upon its experience of the outturn of sports results over the long term, given the tendency for sports results
to vary in the short term but revert to a norm over a longer term; and
in management’s annual forecasting process, expenses incorporate a bottom-up estimation of the Group’s cost base. For employee
remuneration, this takes into account staffing numbers and models by segment, while other costs are assessed separately by category,
with principal assumptions including an extrapolation of recent cost inflation trends and the expectation that the Group will incur costs
in line with agreed contractual rates.
The Board approved the 2025 budget for each segment in November 2024, which included an indicative three-year plan, covering years
2025 to 2027. Cash flows beyond that three-year period were extrapolated using long-term growth rates as estimated for each group of
CGUs separately.
The other significant assumptions incorporated into the Group’s impairment reviews are those relating to discount rates and long-term
growth assumptions. Discount rates disclosed below are pre-tax discount rates. Discount rates and long-term growth assumptions for
each CGU or group of CGUs are as follows:
2024 2024 2023 2023
Discount Long-term Discount Long-term
rate growth rate rate growth rate
Groups of CGUs % % % %
Retail
13.7
0.0
13.0
0.0
UK&I Online
13.7
2.5
13.0
2.5
International
14.1
5.0
14.7
5.0
Discount rates are applied to each CGU or group of CGUs’ cash flows that reflect both the time value of money and the risks that apply
to the cash flows of that CGU or group of CGUs. Discount rates are calculated using the weighted average cost of capital formula
based on the CGU’s or group of CGUs’ leveraged beta. The leveraged beta is determined by management as the mean unleveraged
beta of listed gaming and betting companies, with samples chosen where applicable from comparable markets or territories as the
CGU or group of CGUs, leveraged to the Group’s capital structure. Further risk premia and discounts are applied, if appropriate, to this
rate to reflect the risk profile of the specific CGU or the group of CGUs relative to the market in which it operates. Our discount rates are
calculated on a post-tax basis and converted to a pre-tax basis using the tax rate applicable to each CGU or group of CGUs. Discount
rates disclosed above are pre-tax discount rates.
Results of impairment reviews
The recoverable amount and headroom above carrying amount based on the impairment review performed at 31 December 2024 for
each CGU or group of CGUs are as follows:
2024 2023
Recoverable 2024 Recoverable 2023
amount Headroom amount Headroom
CGUs £m £m £m £m
Retail
513.6
47.3
5 59.4
71.1
UK&I Online
1, 497.7
413.1
1,551.8
419.6
International
1,824.8
1,233.0
1,119. 0
493.6
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135
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
12. Goodwill and other intangibles continued
Sensitivity of impairment reviews
For the Retail group of CGUs, the following reasonably possible changes in assumptions upon which the recoverable amount was
estimated would lead to the following changes in the recoverable amount of the CGU or group of CGUs:
100bps increase in
10% fall in cash flows discount rate
Reduction in Reduction in
recoverable recoverable Remaining
amount Impairment amount headroom
CGUs £m £m £m £m
Retail
(51.4)
(4.0)
(34.0)
13.3
Retail cash flows would have to fall by more than 9.2% before the value in use fell below the CGU carrying value. Noting the high fixed
cost base in Retail, this would correspond to a revenue drop of 1.6% prior to any cost mitigation. For the UK&I Online and International
groups of CGUs, no impairment would occur under any reasonable possible changes in assumptions upon which the recoverable
amount was estimated.
13. Property, plant and equipment
Fixtures,
Land and fittings and Right-of-use
buildings equipment assets Total
£m £m £m £m
Cost
At 31 December 2023
28.0
131.9
136.1
296.0
Additions
0.3
4.2
37. 6
42.1
Disposals
(0.1)
(2.5)
(1.5)
(4.1)
Transfer to assets held for sale
(0.9)
(0.9)
Effect of foreign exchange rates
0.4
0.5
0.9
At 31 December 2024
27.3
134.0
172.7
334.0
Accumulated depreciation
At 31 December 2023
11.9
56.3
58.1
126.3
Charge for the period
2.7
11.1
30.7
44.5
Impairment of freehold properties (note 17)
0.5
0.5
Disposals
(0.1)
(0.3)
(0.8)
(1.2)
Effect of foreign exchange rates
0.3
0.2
0.5
At 31 December 2024
15.0
67.4
88.2
170.6
Carrying amounts
At 31 December 2024
12.3
66.6
84.5
163.4
At 31 December 2023
16.1
75.6
78.0
169.7
At 31 December 2024, the Group held £0.9m of land and buildings as assets held for sale (see note 17).
The net book value of land and buildings comprises:
2024 2023
£m £m
Freehold
0.1
1.5
Long leasehold improvements
4.2
4.8
Short leasehold improvements
8.0
9. 8
12.3
16.1
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136
14. Interest in associate
The Group holds an associate interest in Sports Information Services (Holdings) Limited (“SIS”). The Group uses the equity method of
accounting for associates. The following table shows the aggregate movement in the Group’s interest in its associate:
£m
At 31 December 2023
33.9
Share of results before interest and taxation
(0.9)
Share of taxation
(0.1)
Dividend received
(0.6)
At 31 December 2024
32.3
SIS
At the year end, William Hill Organization Limited, a subsidiary of the Group, held an investment of 19.5% of the ordinary share capital of
SIS, a company incorporated in Great Britain. The Group is able to exert significant influence over SIS by way of its 19.5% holding and its
seat on the Board of Directors.
The SIS group of companies provides real time, pre-event information and results, as well as live coverage of horseracing, greyhound
racing and other sporting activities and events via satellite. The statutory financial statements of SIS are prepared to the year ending
31 March. The results recognised are based on statutory accounts to March 2024 and management accounts thereafter.
The following financial information relates to SIS as at and for the year ended 31 December 2024:
£m
Non-current assets
28.5
TotalCurrent assets
35.1
TotalNon-current liabilities
(1.3)
Current liabilities
(37. 9)
Total revenue
191.0
Total loss after tax
(5.4)
15. Acquisitions
On 11 October 2024, the Group entered into a transaction to acquire 51% of the share capital in both New Gambling Solutions SRL
(“NGS”), an entity incorporated in Romania, and Orion Sky Marketing Limited (“OSM”), an entity incorporated in Gibraltar, including the
Winner brand. The Group has contributed the trade of its 100% owned subsidiary, 888 Romania Limited including the 888 brand and
customer database as a part of the transaction. This has been consolidated with NGS to form an enlarged Romania business of which
the Group holds a 51% stake.
The transaction has been assessed as a single acquisition under IFRS 10: Consolidated Financial Statements, with the Group maintaining
control over the enlarged business. Accordingly, it is accounted for as a business combination under IFRS 3: Business Combinations.
Total consideration for the transaction was £7.4m, £4.4m of which was transferred to the sellers pre-year end and the remainder being
paid in January 2025. There is no further contingent or deferred consideration to be paid. The non-controlling interest (“NCI”) of 49% in
NGS and OSM has been measured based on the proportionate share of the acquiree’s identifiable net assets.
Although the contribution of the 888 Romania Limited to the new enlarged Romania business was included in the transaction for
commercial purposes, the transfer of the 888 brand and customer database has been excluded from the accounting for the business
combination under IFRS 3. These assets were transferred for the benefit of the combined business post-acquisition and are not considered
part of the acquisition consideration.
The transfer of the 888 Romania brand, the platform agreement between NGS and OSM, and the joint venture agreement between NGS
and OSM are treated as intercompany transactions and do not impact the acquisition accounting.
Identifiable assets acquired and liabilities acquired
Preliminary
fair value
Intangible assets
52.2
Cash and cash equivalents
0.3
Trade and other receivables
3.2
Trade and other payables
(6.0)
Deferred tax liabilities
(8.3)
Long-term debt
(0.6)
Total net identifiable assets
40.8
Gain on bargain purchase
(13.4)
Non-controlling interest
(20.0)
Consideration transferred
7.4
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137
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
15. Acquisitions continued
Intangible assets
Acquired identifiable intangible assets include £29.8m in respect of customer relationships, £21.8m in respect of brands, and £0.6m in
respect of licences. As noted above, given the 888 Romania assets are commercially included within the transaction but not included
within the consideration under IFRS 3: Business Combinations, this leads to a gain on bargain purchase of £13.4m that has been
recognised as an exceptional item in the Consolidated Income Statement.
The fair value of the brand assets was assessed by considering the benefit to the Group’s future revenue of the acquired Winner
brand and assessing the royalty costs that would be incurred in deriving the same benefit. The key assumptions in the assessments
are the forecast revenue growth and royalty cost applied. A royalty cost of 4% of revenue was applied. The fair value of the customer
relationships was assessed using the multi-period excess earnings methodology. The key assumption in the assessments is customer
retention rates. A 2% increase/(decrease) in estimated customer churn rates would increase/(decrease) the fair value of customer
relationships by £5m/(£4m) respectively. The fair value of the licences has been derived by calculating a replacement cost for each
individual licence.
16. Disposals
On 22 May 2023, the Group agreed to sell its Latvian business to Paf Consulting Abp. On 13 June 2023, the deal with Paf Consulting Abp
completed. The cash consideration for the Latvian business was £19.5m, of which £0.9m was a working capital adjustment. As a part
of the deal, the Group agreed an earn out with Paf Consulting Abp, under which the Group would receive further consideration of up
to €4.25m. The fair value of this further consideration is £nil (2023: £nil). The Group sold net assets totalling £20.2m, leading to a loss on
disposal of £0.7m in the prior year. These net assets were made up of goodwill and other intangible assets of £23.1m, other net assets
totalling £1.0m, non-controlling interests of £0.5m offset by deferred tax liabilities totalling £4.4m.
On 1 August 2023, the Group sold its 90% holding in its Colombian business Alfabet S.A.S. to Vivo Aladdin Online S.A.S. for £0.6m,
recognising a gain of £0.4m on disposal in the prior year.
17. Assets held for sale
At the balance sheet date, the Group held a number of freehold properties in Ireland that were reclassified as being held for sale, due to
the fact that they were in the process of being sold and it is expected that the sales will complete in 2025. The combined carrying value
of the properties before the reclassification was £1.4m. Upon classification as assets held for sale, the fair value of each property was
assessed against its carrying value, resulting in a £0.5m impairment of the combined properties’ carrying value. At the balance sheet
date, the fair value of the assets held was £0.9m.
18. Leases
A reconciliation of the movement in lease liabilities is as follows:
£m
As at 31 December 2023
87. 6
Additions
37. 6
Interest expense
6.4
Payment of lease liabilities
(36.2)
Foreign exchange
(0.4)
As at 31 December 2024
95.0
A maturity analysis of the contractual undiscounted cash flows is as follows:
2024 2023
£m £m
Due within one year
35.0
29.7
Due between one and two years
25.8
22.8
Due between two and three years
19.0
17. 3
Due between three and four years
12.8
11. 3
Due between four and five years
6.0
6.1
Due beyond five years
10.4
10.5
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138
19. Trade and other receivables
2024 2023
£m £m
Trade receivables
54.3
64.0
Other receivables
32.9
13.0
Loans receivable
6.4
1.5
Prepayments
22.5
36.9
Restricted short-term deposits
16.5
22.6
Current trade and other receivables
132.6
138.0
Non-current prepayments
2.4
2.8
Total trade and other receivables
135.0
140.8
Other receivables relate to VAT, interest receivable, and other non-trade related receivables.
Restricted short-term deposits represent amounts held by banks primarily to support guarantees in respect of regulated markets’ licence requirements and
office leases.
The carrying value of trade receivables and other receivables are net of expected credit losses which approximates to their fair value;
due to the short-term nature of the receivables they are not subject to ongoing fluctuations in market rates. Trade receivables are net
of £0.7m (2023: £0.6m) of expected credit losses. Note 24 provides credit risk disclosures on trade and other receivables.
20. Cash and cash equivalents
2024 2023
£m £m
Cash and cash equivalents
265.4
256.2
Less:
Customer deposits
118.3
12 7. 8
Cash (excluding customer balances)
147.1
128.4
Customer deposits represent bank deposits matched by liabilities to customers of an equal value (see note 21).
21. Trade and other payables and customer deposits
2023
2024 £m
£m (restated)
Trade payables
91.9
83.2
Accrued expenses
214.5
211. 2
Other payables
84.7
93.1
Total trade and other payables
391.1
3 87. 5
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1).
The carrying value of trade and other payables approximates to their fair value given the short maturity date of these balances.
Customer deposits of £118.3m (2023: £127.8m) represents deposits received from customers, customer winnings and progressive prize
pools. This is offset by an equivalent or greater amount of cash held, which is included in cash and cash equivalents (see note 20). Due to
the material nature of this balance it is disclosed separate to trade and other payables in the Statement of Financial Position.
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Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
22. Provisions
Other
Indirect tax Legal and Shop closure restructuring
provision regulatory provision costs Total
£m £m £m £m £m
At 31 December 2023
62.8
116 . 4
3.6
0.5
183.3
Charged/(credited) to Income Statement
Additional provisions recognised
3.8
9. 3
0.6
19.3
33.0
Provisions released to Income Statement
(1.3)
(3.5)
(0.1)
(0.5)
(5.4)
Utilised during the year
(1.3)
(2.7)
(0.3)
(4.3)
Foreign exchange differences
(2.9)
(2.2)
(5.1)
At 31 December 2024
62.4
118 .7
1.4
19.0
201.5
Customer claims provisions of £112.9m (2023: £104.8m) within legal and regulatory, and £16.6m of US termination costs (31 December 2023:
£nil) within other restructuring costs are classified as non-current. The remaining provisions are all classified as current.
Indirect tax provision
The Group has accrued for gaming duty liabilities which it expects to pay as a result of enquiries by the Austrian tax authorities in respect
of amounts staked by Austrian players, generally with our Maltese companies, for periods between January 2019 and December 2022.
All amounts for periods up to and including the year ended 31 December 2018 have been assessed and settled.
Legal and regulatory provisions
The Group has recorded a provision in respect of legal and regulatory matters, including customer claims, and updated it to reflect
the Group’s revised assessment of these risks in light of developments arising during 2024 such that this represents management’s best
estimate of probable cash outflows related to these matters.
The industry in which the Group operates is subject to continuing scrutiny by regulators and other governmental authorities, which may,
in certain circumstances, lead to enforcement actions, sanctions, fines and penalties or the assertion of private litigations, claims
and damages.
In common with other businesses in the gambling sector, the Group receives claims from consumers relating to the provision of gambling
services. Claims have been received from consumers in a number of (principally European) jurisdictions and allege either failure to follow
responsible gambling procedures, breach of licence conditions or that underlying contracts in question are null and void given local
licencing regimes.
Consumers who have obtained judgment against the Group’s entities in the Austrian courts have sought to enforce those judgments
in Malta and Gibraltar. These are being defended on the basis of a public policy argument. The provisions held for the Group relating
to these claims is £84.5m (2023: £86.2m), which includes a provision of £77.6m (2023: £80.6m) relating to the William Hill and Mr Green
brands and £6.9m (2023: £5.6m) relating to 888.
The calculation of the customer claims liability includes provision for both legal fees and interest but does not include any gaming
taxes that have already been paid on these revenues. Management have assessed that it is probable as opposed to virtually certain
that the tax will be reclaimed and therefore a contingent asset of up to £27.3m (2023: £28.0m) has been disclosed but not recognised for
the tax reclaims.
The timing and amount of the outflows is ultimately determined by the settlement reached with the relevant authority.
Following receipt of updated advice, the development of case law in Germany indicates that the courts may apply a more customer-
friendly approach to the application of the three-year limitation period and link the commencement of the limitation period to the
player’s first positive knowledge of a claim to recover their gambling losses. The law permits a maximum limitation period of 10 years
in this scenario. As such, during 2023 and within the purchase price accounting measurement period, we re-assessed the value of the
provision for customer claims in Germany as at the acquisition date. This led to an increase in the provision of £15.7m to a total value
on acquisition of £23.4m. This was recognised through the opening balance sheet on acquisition, leading to an equivalent increase in
goodwill on acquisition.
During the year, the Group has utilised £1.3m (2023: £3.5m) of the overall provision as claims have been settled. In addition, a further
charge of £4.3m (2023: £6.2m) has been recognised to reflect the receipt of new claims.
Shop closure provisions
As at 31 December 2024, the Group holds provisions relating to the associated costs of closure of 20 shops which ceased trading in 2019,
and certain shops that ceased to trade as part of normal trading activities but where the properties were still leased by the Group. As
at 31 December 2023, the Group held provisions for the costs related to the closure of 713 shops which closed in 2019, 119 shops which
closed in 2020 and certain other shops that ceased trade as part of normal trading activities.
Other restructuring costs
The entirety of this provision relates to costs for the closure of the US B2C business. The majority of this balance relates to termination
payments due across the period from 2027 to 2029. Refer to Note 3 for more information on the US B2C business closure. During the year,
the Group released certain staff severance provisions to profit and loss resulting from restructuring initiatives announced in 2023 and 2022.
Additionally, the Group recognised and settled another staff severance provision in full during the current year.
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23. Borrowings
2024 2023
Interest rate %
Maturity
£m £m
Borrowings at amortised cost
Bank facilities
€473.5m term loan facility
EURIBOR + 5.25
2028
385.6
$575.0m term loan facility
CME term SOFR + 5.35
2028
410.4
401.6
£150.0m Equivalent Multi-Currency RCF
SONIA + 3.75
2028
85.0
£50.0m Equivalent Multi-Currency RCF
SONIA + 3.75
2025
Loan Notes
€582.0m Senior Secured Fixed Rate Notes
7.56
2027
471.9
489.6
€450.0m Senior Secured Floating Rate Notes
EURIBOR + 5.5
2028
359.9
373.8
£400.0m Senior Secured Notes
10.75
2030
400.0
£350.0m Senior Unsecured Notes
4.75
2026
10.5
10.5
Total borrowings
1,737.7
1,661.1
Less: Borrowings as due for settlement in 12 months
4.6
3.9
Total borrowings as due for settlement after 12 months
1,733.1
1, 6 57. 2
Bank facilities
Senior Facilities Agreement
The Group has a Senior Facilities Agreement under which the following facilities are made available:
a £150.0m Multi-currency Revolving Credit Facility;
a £50.0m Multi-currency Revolving Credit Facility; and
a $575.0m 6-year US Dollar-denominated term loan due July 2028.
In May 2024, the Group refinanced a euro denominated term loan of €473.5m (which had been provided under the Senior Facilities
Agreement) by issuing a 10.75% £400.0m sterling-denominated senior secured fixed rate note with maturity in May 2030.
Loan Notes
Senior Secured Notes
(i) €582.0m 7.558% Senior Secured Fixed Rate Notes due July 2027
The Group has issued €582.0m of guaranteed Senior Secured Fixed Rate Notes, which are guaranteed by certain members of the Group
and certain of the Group’s operating subsidiaries and mature in July 2027.
(ii) €450.0m Senior Secured Floating Rate Notes due July 2028
The Group has issued €450.0m of guaranteed Senior Secured Floating Rate Notes. The notes, which are guaranteed by certain members
of the Group and certain of the Group’s operating subsidiaries, mature in July 2028.
(iii) £400.0m 10.75% Senior Secured Fixed Rate Notes due May 2030
In May 2024, the Group issued £400.0m of guaranteed Senior Secured Fixed Rate Notes and used the net proceeds to fully repay a term
loan of €473.5m, of which €467.1m remained outstanding at that date. The notes, which are guaranteed by certain members of the
Group and certain of the Group’s operating subsidiaries, mature in May 2030.
Senior Unsecured Notes
(iv) £350.0m 4.75% Senior Unsecured Fixed Rate Notes due 2026
The legacy William Hill notes have £10.5m outstanding at 31 December 2024 (2023: £10.5m).
(v) £200.0m Equivalent Multi-Currency Revolving Credit Facilities
In July 2022, as part of the William Hill Group acquisition, the Group arranged a new five-and-a-half-year maturity £150.0m Multi-currency
Revolving Credit Facility (maturing in January 2028) to be included in its overall Senior Facilities Agreement. The drawn balance on this
facility at 31 December 2024 was £85.0m (2023: nil).
In May 2024, the Group added a further £50.0m one-and-a-half-year Multi-currency Revolving Credit Facility to the Senior Facilities
Agreement (maturing in December 2025).
Financial covenant
The Revolving Credit Facilities are subject to a Senior Facilities Agreement whereby any applicable revolving Incremental Senior Facilities
(together the ‘Financial Covenant Facilities’) are tested at every reporting period to ensure that they do not exceed a pre-agreed
threshold to be agreed with the Mandated Lead Arrangers prior to the entry into the Senior Facilities Agreement. There are no other
covenants on the Group debt, therefore the Directors are satisfied that, at the year-end, the net leverage ratio has not exceeded the
pre-agreed threshold and, as a consequence, the financial covenants have not been breached.
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141
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
23. Borrowings continued
Borrowings reconciliation
2024:
Opening Inflows Repayments Non-cash FX Total
Debt £m £m £m £m £m £m
2026
Senior Unsecured Notes
10.5
10.5
€473.5m term loan facility
385.7
(383.4)
0.6
(2.9)
$575.0m term loan facility
401.7
(5.3)
8.1
5.9
410.4
€450.0m Senior Secured Floating Rate Notes
374.0
3.1
(17. 2)
3 59.9
£400.0m Senior Secured Fixed Rate Notes
400.0
400.0
€582.0m Senior Secured Fixed Rate Notes
4 89. 2
3.7
(21.0)
471.9
£200.0m Revolving Credit Facility
85.0
85.0
1,661.1
485.0
(388.7)
15.5
(35.2)
1,737.7
2023:
Opening Repayments Non-cash FX Total
Debt £m £m £m £m £ml
2026
Senior Unsecured Notes
10.5
10.5
€473.5m term loan facility
392.6
2.9
(9. 8)
385.7
$575.0m term loan facility
420.6
(4.0)
7. 4
(22.3)
401.7
€582.0m Senior Secured Fixed Rate Notes
498.7
2.9
(12.4)
489. 2
€450.0m Senior Secured Floating Rate Notes
379.9
3.6
(9. 5)
374. 0
1,702.3
(4.0)
16.8
(54.0)
1,661.1
24. Financial risk management
The Group’s activities expose it to a variety of financial risks. Financial risk management is primarily carried out with reference to risk
management policies approved by the Board and supervised by the Chief Financial Officer. The Board approves written principles for
risk management. The principal financial risks faced by the Group comprise liquidity risk, credit risk, interest rate risk, currency risk and
pensions risk. These risks are managed as described below.
The main financial instruments used by the Group, on which financial risk arises, are as follows:
Cash and cash equivalents;
Trade and other receivables;
Investment in associates;
Trade and other payables;
Customer deposits;
Lease liabilities;
Borrowings;
Derivative financial instruments.
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24. Financial risk management continued
Detailed analysis of these financial instruments is as follows:
2023
2024 £m
£m (restated)
Assets at amortised cost
Cash and cash equivalents (note 20)
265.4
256.2
Trade and other receivables (note 19)
110.1
101.1
Derivative assets held at fair value through the Income Statement
888
Africa convertible loan (note 25)
11.9
11. 3
Designated cash flow hedging relationships
Derivative assets designated and effective as cash flow hedging instruments (note 25):
− Cross-currency swaps
1.2
6.1
Total financial assets
388.6
374.7
Non-financial assets
2,281.9
2,372.9
Total assets
2,670.5
2 ,74 7. 6
Liabilities held at fair value through the Income Statement
Ante post bets (note 25)
5.4
7. 0
Liabilities at amortised cost
Borrowings (note 23)
1,737.7
1,661.1
Trade and other payables (note 21)
176.6
176. 3
Customer deposits (note 21)
118.3
12 7. 8
Lease liabilities (note 18)
95.0
87. 6
Designated cash flow hedging relationships
Derivative assets designated and effective as cash flow hedging instruments (note 25):
− Cross-currency swaps
40.7
45.0
− Interest rate swaps
1.0
1.4
Total financial liabilities
2,174.7
2,106.2
Non-financial liabilities
591.6
574 . 3
Total liabilities
2,766.3
2,680.5
Net (liabilities)/assets
(95.8)
67.1
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1).
Capital management and financing risk
The Group seeks to maintain an appropriate capital structure which enables it to continue as a going concern, supports its business
strategy and takes into account the wider economic environment. The Group’s capital comprises equity and debt finance, and these
elements are managed to balance the requirements of the Group and the interests of debt providers. The Group manages its capital
structure through cash flows from operations, the raising or repayment of debt and the raising of equity capital from investors.
Financing risk is the risk that the Group is unable to access sufficient finance to refinance its debt obligations as they fall due. The Group
manages this risk by maintaining a balance between different funding sources including equity and debt. It seeks to mitigate its debt
financing risk by diversifying its sources of debt capital. The Board also seeks to mitigate the Group’s refinancing risk by having an
appropriately balanced debt maturity profile.
Credit risk
The Group is exposed to credit risk from counterparties defaulting on their obligations, resulting in financial loss to the Group. It arises in
relation to transactions with commercial counterparties and financial institutions. It also arises from customers who have been granted
access to credit facilities.
The Group manages its counterparty risk by closely monitoring and, where appropriate, limiting the amount that can be deposited
or accumulated with any one counterparty. The Group will only deposit funds with pre-approved financial institutions with specified
minimum credit ratings or strong balance sheet. The Group’s policy is to mitigate its credit risk with respect to derivative transactions by
using a number of different counterparties for material transactions.
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143
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
24. Financial risk management continued
Trade receivables
The Group’s credit risk on trade receivables arises mainly from balances held with the Group’s payment service providers (“PSPs”). These
are third-party companies that facilitate deposits and withdrawals of funds to and from customers’ virtual wallets with the Group. These
are mainly intermediaries that transact on behalf of debit card companies.
The risk is that a PSP would fail to discharge its obligation with regard to the balance owed to the Group. The Group reduces this credit
risk by:
Monitoring balances with PSPs on a regular basis;
Arranging for the shortest possible cash settlement intervals;
Replacing rolling reserve requirements, where they exist, with a Letter of Credit by a reputable financial institution;
Ensuring a new PSP is only contracted following various due diligence and ‘Know Your Customer’ procedures; and
Ensuring policies are in place to reduce dependency on any specific PSP and limit any concentration of risk.
The Group considers that based on the factors above and on extensive past experience, the PSP receivables are of good credit quality
and there is a low level of potential bad debt.
An additional credit risk the Group faces relates to customers disputing charges made to their payment cards (‘chargebacks’) or any
other funding method they have used in respect of the services provided by the Group. Customers may fail to fulfil their obligation to pay,
which will result in funds not being collected. These chargebacks and uncollected deposits, when occurring, will be deducted at source
by the PSPs from any amount due to the Group. As such the Group provides for these eventualities by way of an expected credit loss
provision based on analysis of past transactions. This provision is set off against trade receivables and at 31 December 2024 was £0.7m
(2023: £0.6m).
The Group’s in-house Fraud and Risk Management department carefully monitors deposits and withdrawals by following prevention and
verification procedures using internally-developed bespoke systems integrated with commercially-available third-party measures.
Cash and cash equivalents
Excess cash is centralised in accounts held by the Group’s treasury centres. Subsidiaries in its other main locations maintain minimal
cash balances as required for their operations. Cash settlement proceeds from PSPs, as described above, are paid into bank accounts
controlled by the Treasury function.
Customer deposits
Customer deposits are matched by a corresponding liability and progressive prize pools of an equal value.
Restricted short-term deposits
Restricted short-term deposits are short-term deposits held by banks primarily to support guarantees in respect of regulated markets
licence requirements and office leases.
The Group’s maximum exposure to credit risk is the amount of financial assets presented above, totalling £381.9m (2023: £374.7m).
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24. Financial risk management continued
Liquidity risk
Liquidity risk is the risk that the Group has insufficient funds available to settle its liabilities as they fall due. The Group generates strong
operating cash flows and aims to maintain sufficient cash balances to meet its anticipated working capital requirements based on
regularly updated cash flow forecasts. Liquidity requirements that cannot be met from operational cash flow or existing cash resources
would be satisfied by drawings under the Group’s Revolving Credit Facility and overdraft facility. The following table details the
contractual maturity analysis of the Group’s financial liabilities (undiscounted payments):
2024
On Less than 1 to 5 More than
demand 1 year years 5 years Total
£m £m £m £m £m
Trade and other payables (note 21)
176.6
176.6
Customer deposits (note 20)
118.3
118.3
Borrowings
121.8
1,839.2
422.2
2,383.2
Derivatives and embedded derivatives (note 25)
5.4
42.3
10.0
57.7
Lease liabilities (note 18)
35.0
63.6
10.4
109.0
123.7
375.7
1,912.8
432.6
2,844.8
2023 (restated)
On Less than 1 to 5 More than
demand 1 year years 5 years Total
£m £m £m £m £m
Trade and other payables
176.3
176.3
Customer deposits
12 7. 8
127. 8
Borrowings
130.6
2,136.9
2 , 267. 5
Derivatives and embedded derivatives
7. 0
14.7
41.7
63.4
Lease liabilities
29.7
5 7. 5
10.5
97. 7
134.8
351.3
2,236.1
10.5
2,732.7
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1).
Market risk
Currency risk
A substantial part of the Group’s customer deposits and revenues are held and generated in Pounds Sterling (“GBP”) and Euro (”EUR”),
with a smaller portion denominated in other currencies. Operating expenses are largely incurred in local currencies, primarily GBP, EUR,
Israeli New Shekel (“ILS”), US Dollar (“USD”), Canadian Dollar (“CAD”), Romanian Leu (“RON”), Swedish Krona (“SEK”), Danish Krone
(“DKK”) and Polish Złoty (“PLN”).
The Group has USD and EUR debt servicing costs with a significant proportion swapped to GBP via cross currency interest rate swaps,
whereby approximately 25% of borrowings are effectively denominated in EUR, 74% denominated in GBP and 1% denominated in USD.
As a result of this, the Group is exposed to the impact of foreign currency fluctuations. The Group mitigates its exposure to the impact of
foreign exchange fluctuations on its cost base by adopting policies to hedge certain exposures. During 2024, the Group entered into
additional cross-currency swaps in order to hedge the remaining USD under the Senior Facilities Agreement. However, there can be no
assurance that such hedging will eliminate any potentially material adverse effect of such fluctuations.
The Group’s financial risk arising from exchange rate fluctuations is mainly attributed to:
Translation of EUR and USD denominated borrowings in the Group’s balance sheet.
Mismatches between customer deposits, which are predominantly denominated in GBP, and the net receipts from customers, which
are settled in the currency of the customer’s choice.
Mismatches between reported revenue, which is mainly generated in GBP (the Group’s reporting currency and the functional
currency of the majority of its subsidiaries), and a significant portion of deposits settled in local currencies.
Expenses that are denominated in a currency other than the functional currency of the relevant entity.
The Group continually monitors the foreign currency risk and takes steps, where practical, to ensure that the net exposure is kept to an
acceptable level. This includes the potential use of derivative financial instruments to manage the economic impact of known exposures
when considered appropriate.
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Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
24. Financial risk management continued
Market risk continued
T he tables below detail the monetary assets and liabilities by currency:
2024
EUR USD Other Total
£m £m £m £m
Cash and cash equivalents
101.6
37. 2
126.6
265.4
Trade and other receivables
53.8
29.8
26.5
110.1
Derivatives and embedded derivatives
0.0
13.1
0.0
13.1
Monetary assets
155.4
80.1
153.1
388.6
Trade and other payables
(43.0)
(2.7)
(130.9)
(176.6)
Customer deposits
(36.0)
(13.0)
(69.3)
(118. 3)
Borrowings
(831.8)
(410.4)
(495.5)
(1,737.7)
Derivatives and embedded derivatives
(18.8)
(22.9)
(5.4)
(47.1)
Lease liabilities – IFRS 16
(5.3)
(0.1)
(89.6)
(95.0)
Monetary liabilities
(934.9)
(449.1)
(790.7)
(2,174.7)
Net financial position
(779.5)
(369.0)
(6 37.6)
(1,786.1)
2023 (restated)
EUR USD Other Total
£m £m £m £m
Cash and cash equivalents
84.2
29.1
142.9
256.2
Trade and other receivables
53.5
12.8
34.8
101.1
Derivatives and embedded derivatives
4.4
1.1
11. 9
17. 4
Monetary assets
142.1
43.0
189. 6
374 .7
Trade and other payables
(14.2)
(9. 0)
(153.1)
(176.3)
Customer deposits
(46.7)
(23.6)
(5 7.5)
(12 7. 8 )
Borrowings
(1, 247.9)
(4 02.1)
(11.1)
(1,661.1)
Derivatives and embedded derivatives
(10.0)
(36.7)
(6.7)
(53.4)
Lease liabilities – IFRS 16
(7. 5)
(0.3)
(79. 8)
( 87. 6)
Monetary liabilities
(1,326.3)
(471.7)
(308.2)
(2,106.2)
Net financial position
(1,184.2)
(428.7)
(118 .6)
(1,731.5)
The 2023 comparative totals have been restated to reflect the Remote Gaming Duty prior period adjustment (see note 1).
Sensitivity analysis
The table below details the effect on profit before tax of a 10% strengthening (and weakening) in the GBP exchange rate at the balance
sheet date for balance sheet items denominated in Euros:
2024
EUR
10% strengthening
(6.3)
10% weakening
6.3
2023
EUR
10% strengthening
21.2
10% weakening
(21.2)
The analysis above assumes that all hedges are expected to be highly effective and it therefore considers the impact of all monetary
assets and liabilities but excludes borrowings (hedged item). The results of the sensitivity analysis should not be considered as projections
of likely future events, gains or losses as actual results in the future may differ materially.
evoke plc Annual Report & Accounts 2024
146
24. Financial risk management continued
Interest rate risk
The Group’s exposure to interest rate risk relates mostly to cash interest costs on unhedged borrowings where market rate increases lead
to both higher interest charges to the Group and less freely available cash, with some limited exposure to interest income on surplus funds
held. Changes in market interest rates also impact the fair value of the Group’s swaps portfolio.
The Group’s policy is to maintain a minimum of 50% of its debt at fixed interest rates in order to protect cash flow commitments against
rising interest rates while also maintaining flexibility to incur lower interest in a decreasing rates environment. As at 31 December 2024, 94%
of the Group’s outstanding borrowings was at fixed rates (2023: 70%).
The Group’s current approach for surplus funds is to centralise and invest in interest bearing bank accounts held with its principal bankers
to maximise availability for working capital use.
The following table demonstrates the sensitivity to a 100 basis point change in interest rates on that portion of loans and borrowings
affected. With all other variables held constant, the Group’s profit before tax is affected through the impact on floating rate borrowings,
as follows:
2024
Increase Decrease
of 100 basis of 100 basis
points points
£m £m
Increase/(decrease) in profit
(3.2)
3.2
Increase/(decrease) in equity reserves
(3.2)
3.2
2023
Increase Decrease
of 100 basis of 100 basis
points points
£m £m
Increase/(decrease) in profit
(5.5)
5.5
Increase/(decrease) in equity reserves
(5.5)
5.5
Cross-currency swaps and interest rate swaps
The Group has executed a series of USD to GBP and EUR to GBP cross-currency interest rate swaps to provide increased certainty around
its interest cash flow commitments and to better align the currency of interest costs to the currency of earnings.
As at 31 December 2024, the Group had cross currency interest rate swaps with total principal of US$568.0m (2023: US$407.0m) and
€482.0m (2023: €482.0m) in place to hedge both currency and interest rate risk. In addition, at 31 December 2024, the Group had an
interest rate swap of €150.0m (2023: €150.0m) to hedge Euro interest rate risk.
25. Financial instruments
The hierarchy (as defined in IFRS 13 ‘Fair Value Measurement’) of the Group’s financial instruments carried at fair value at 31 December
2024 was as follows:
Level 1 Level 2 Level 3
£m £m £m
Financial assets
Cross-currency swaps
1.2
888
Africa convertible loan
11.9
1.2
11.9
Financial liabilities
Cross-currency swaps
40.7
Interest rate swaps
1.0
Ante post bet liabilities
5.4
41.7
5.4
Contractual/
notional
amount £m
Interest rate swaps
124.4
Cross-currency swaps
852.4
evoke plc Annual Report & Accounts 2024
147
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
25. Financial instruments continued
The hierarchy (as defined in IFRS 13 ‘Fair Value Measurement’) of the Group’s financial instruments carried at fair value at 31 December
2023 was as follows:
Level 1 Level 2 Level 3
£m £m £m
Financial assets
888
Africa convertible loan
11. 3
Cross-currency swaps
6.1
6.1
11. 3
Financial liabilities
Cross-currency swaps
45.0
Interest rate swaps
1.4
Ante post bet liabilities
7. 0
46.4
7. 0
Contractual/
notional
amount
£m
Interest rate swaps
130.1
Cross-currency swaps
737. 8
Ante post bets
Ante post bets are a liability arising from an open position at the year-end date in accordance with the Group’s accounting policy for
derivative financial instruments. Ante post bets at 31 December 2024 totalled £5.4m (2023: £7.0m) and are classified as current liabilities.
Ante post bet liabilities are valued using methods and inputs that are not based upon observable market data and all fair value
movements are recognised in revenue in the Consolidated Income Statement. Although the final value will be determined by future
betting outcomes, there are no reasonably possible changes to assumptions or inputs that would lead to material changes in the
fair value determined. The principal assumptions relate to the Group’s historical gross win margins by betting markets and segments.
Although these margins vary across markets and segments, they are expected to stay broadly consistent over time, only varying in the
short term. The gross win margins are reviewed annually at each year end. At 31 December 2024, the gross win margins ranged from
2%–25%.
A reconciliation of movements in the ante post bets liability in the year is provided below.
Ante post
bet liabilities
£m
At 31 December 2023
7. 0
Movement through Income Statement
(1.6)
At 31 December 2024
5.4
888 Africa convertible loan
On 22 March 2022, the Group entered into a joint venture agreement as 19.9% owners of 888 Africa Limited (‘888 Africa’).
Whilst the Group’s equity contribution was not material, as part of the joint venture shareholder agreement, the Group agreed to lend
888 Africa $9.8m (£7.8m) as a senior secured convertible loan that can be converted into 60.1% of 888 Africa issued and outstanding
shares at the Group’s discretion in January 2026. As a result of the conversion option, the loan is deemed to be a derivative financial asset
under IFRS 9 ‘Financial Instruments’ and is held at fair value through profit and loss.
At 31 December 2024, the convertible loan has been fair valued using the market approach based on a 2024 revenue multiple in proven
African markets. There is no fair value uplift (2023: £4.1m) recorded in the Consolidated Income Statement, as a result of the valuation.
888 Emerging loan
On 8 January 2024 the Group entered into a joint venture agreement as 19.9% owners of 888 Emerging Limited (‘888 Emerging’) in
a similar structure to the above Africa arrangement. The Group agreed to lend $3.0m (£2.4m), of which $2.5m (£2.0m) has already
been provided, with a conversion option embedded within the loan which can be converted into 60.1% of 888 Emerging’s issued and
outstanding shares. As of 31 December 2024, the fair value of the convertible option is nil as trading activity is minimal at this early stage
of the joint venture. The loan receivable balance is therefore held at amortised cost.
evoke plc Annual Report & Accounts 2024
148
25. Financial instruments continued
Hedging reserves reconciliation
The following table identifies the movements in the hedging reserves during the year for items designated as in a hedging relationship.
2024
Cash flow Cost of
hedging hedging
reserve reserve
£m £m
As at 1 January 2024
15.7
(1.1)
Change in fair value recorded in OCI
13.1
0.2
Reclassifications during the period:
Foreign exchange differences on remeasurement
(12.8)
Interest expenses – hedging activities (note 8)
(11. 3)
0.5
As at 31 December 2024
4.7
(0.4)
2023
Cash flow Cost of
hedging hedging
reserve reserve
£m £m
As at 1 January 2023
14.5
(1.1)
Change in fair value recorded in OCI
38.4
(0.6)
Reclassifications during the period:
Foreign exchange differences on remeasurement
(26.0)
Interest expenses – hedging activities (note 8)
(11. 2)
0.6
As at 31 December 2023
15.7
(1.1)
There were no cash settlements of hedging instruments during the period (2023: £10.8m).
Contractual maturity analysis
The tables below analyse the Group’s financial liabilities into relevant maturity groupings based on their contractual maturities for net
and gross settled derivative financial instruments.
The amounts disclosed in the table are the contractual undiscounted cash flows:
31 December 2024
Less than 1 to 5 More than 5
On demand 1 year years years Total
£m £m £m £m £m
Interest rate swaps
EUR trades
(0.6)
(0.3)
(0.9)
Cross-currency swaps
EUR trades
(17. 3)
(9.7)
( 2 7.0 )
USD trades
(24.4)
(24.4)
Total
(42.3)
(10.0)
(52.3)
31 December 2023
Less than 1 to 5 More than 5
On demand 1 year years years Total
£m £m £m £m £m
Interest rate swaps
0.8
(1.5)
(0.7)
Cross-currency swaps
EUR trades
(8.2)
( 7. 7)
(15.9)
USD trades
(6.6)
(30.7)
(37. 3)
Total
(14.0)
(39.9)
(53.9)
evoke plc Annual Report & Accounts 2024
149
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
26. Deferred tax
Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for
financial reporting purposes and the amounts used for income tax purposes. The Group’s deferred tax assets and liabilities resulting from
temporary differences, some of which are expected to be settled on a net basis, are as follows:
As at Credit/ Credit/ Arising on As at
1 January Prior year (charge) (charge) business 31 December
2024 adjustments to OCI to income combinations 2024
£m £m £m £m £m £m
Fixed asset temporary differences
7.0
(5.3)
2.9
4.6
Intangible assets
(181.5)
(0.5)
11.5
(8.4)
(178.9)
Other temporary differences
31.8
0.2
(1.7)
30.3
Restricted interest
17.5
0.3
17. 8
Tax losses
5.3
5.5
1.6
12.4
Total
(119.9)
(0.1)
14.6
(8.4)
(113.8)
As at Credit/ Arising on As at
1 January Prior year (charge) to business 31 December
2023 adjustments Transfers Disposals income combinations 2023
£m £m £m £m £m £m £m
Fixed asset temporary differences
(1.1)
4.6
3.5
7. 0
Intangible assets
(231.2)
(2.9)
(9.0)
3.6
58.0
(181.5)
Other temporary differences
3.1
(2.2)
9.0
0.7
0.9
20.3
31.8
Restricted interest
14.4
3.1
17. 5
Tax losses
4.0
(0.8)
2.1
5.3
Total
(210.8)
(1.3)
4.3
67. 6
20.3
(119.9)
2024 2023
£m £m
Reflected in the Statement of Financial Position as follows:
Deferred tax assets
36.3
37. 0
Deferred tax liabilities
(150.1)
(156.9)
As at 31 December 2024, the Group has recognised a deferred tax asset of £31.7m (2023: £32.9m) in relation to expected intellectual
property tax amortisation of £253.6m (2023: £263.5m) in its wholly owned Irish subsidiary, Spectate Limited.
The Directors have concluded that there remains convincing evidence that the Irish subsidiary will continue to generate taxable profits in
the future, against which taxable allowances can be fully utilised. The allowances initially arose from the transfer of intellectual property
rights from 888 Group companies to the Group’s Irish subsidiary in 2022. The recovery of the deferred tax asset in Ireland is supported by
the receipt of recurring revenue streams from royalty payments paid from other Group companies.
The Directors have reviewed the latest forecast for the Group member companies in their operating markets, including their ability
to continue to generate revenues and therefore pay royalty fees into the future. This includes consideration of the commercial plans
under the Group’s control, the future corporate structure of the Group and current licensing activity. The Directors believe there is
convincing evidence that the deferred tax asset will unwind over 16 years and as such have fully recognised the deferred tax asset as
at 31 December 2024. If forecast royalty revenues paid to the Group’s Irish subsidiary are 10% lower than forecasted, the recovery of the
deferred tax asset would be extended to 19 years. Compared to year ended 31 December 2023, the estimated recovery period has
shortened, primarily due to changes in the forecast.
evoke plc Annual Report & Accounts 2024
150
26. Deferred tax continued
Tax rates
Deferred tax has been calculated based on the currently-enacted rates of corporate income in all relevant jurisdictions. As noted above,
the Gibraltar tax rate changed during 2024.
Deferred tax attributes recognised
The Group has recognised £36.3m (31 December 2023: £37.0m) of deferred tax assets.
The group has recognised a deferred tax asset of £12.5m (31 December 2023: £7.3m) in respect of unutilised tax losses which are available
in companies which are anticipated to make future profits. The losses mainly relate to the UK and are expected to be utilised in the
foreseeable future.
Restricted interest represents a deferred tax asset of £17.8m (31 December 2023: £17.5m) in relation to interest restrictions for which an
asset has been recognised to the extent that companies are expected to make future profits against which the interest restriction can
be utilised.
All losses and tax attributes, recognised and unrecognised, may be carried forward indefinitely.
Pillar Two income taxes
The Group has applied the exception to recognising and disclosing information about deferred tax assets and liabilities arising from the
implementation of Pillar Two income taxes, as required under IAS 12.
Unrecognised deferred tax attributes
As at 31 December 2024, the Group has unutilised tax losses of £87.3m (31 December 2023: £38.9m) and other temporary differences of
£4.9m, mainly related to provisions, which are not expected to be utilised against profits in the foreseeable future, and in respect of which
no deferred tax has therefore been recognised.
The Group has carried forward restricted interest in the UK of £238.2m (31 December 2023: £112.5m) for which no deferred tax asset has
been recognised.
Deferred tax is not recognised in respect of the value of the Group’s investments in subsidiaries and interests in joint ventures, specifically
relating to unremitted earnings, where we are able to control the timing of the reversal of the temporary difference and it is probable
that such differences will not reverse in the future.
The amount of such temporary differences relating to unremitted earnings, for which deferred tax has not been recognised, was £141.8m
(and tax thereon of £4m) (31 December 23: £110.5m (and tax thereon £2.5m)).
27. Share capital
Share capital comprises the following:
Authorised
31 December 31 December 31 December 31 December
2024 2023 2024 2023
Number Number £m £m
Ordinary Shares of £0.005 each
1, 0 26, 38 7, 5 0 0
1,026,387,500
5.1
5.1
1. Including 277,484 treasury shares held by the Group at 31 December 2024 (2023: 297,501).
Allotted, called up and fully paid
31 December 31 December 31 December 31 December
2024 2023 2024 2023
Number Number £m £m
Ordinary Shares of £0.005 each at beginning of year
449,045,257
446,331,656
2.2
2.2
Issue of Ordinary Shares of £0.005 each
667,810
2,713,601
Ordinary Shares of £0.005 each at end of year
449,713,067
449,045,257
2.2
2.2
Note 28 gives details on issue of Ordinary Shares of £0.005 each as part of the Group’s employee share option plan during 2024 and 2023.
evoke plc Annual Report & Accounts 2024
151
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
28. Share-based payments
Equity-settled share benefit charges
As of 31 December 2024, the Group has equity-settled employee shares and share options granted under three equity-settled
employee share incentive plans. The 888 Long-Term Incentive Plan 2015, which was adopted at the Extraordinary General Meeting on
29 September 2015, is open to all employees (including Executive Directors) and full-time consultants of the Group, at the discretion of
the Remuneration Committee. Awards under this scheme will vest in instalments over a fixed period of at least three years subject to the
relevant individuals remaining in service. Certain of these awards are subject to additional performance conditions imposed by the
Remuneration Committee at the dates of grant, further details of which are given in the Directors’ Remuneration Report.
The second is the evoke plc Long-Term Incentive Plan 2023, which was adopted by shareholders at the Annual General Meeting
on 23 May 2023. As a result of this no further awards have been granted under the 888 Long-Term Incentive Plan 2015. The evoke plc
Long-Term Incentive Plan 2023 is also open to all employees (including Executive Directors), with awards vesting over a period to be
determined by the Remuneration Committee at the time of grant. Awards may or may not be subject to additional performance
conditions imposed by the Remuneration Committee.
In addition, on 8 May 2017, the Board adopted a Deferred Share Bonus Plan (DSBP) in order to allow the Company to comply with the
deferral requirement previously contained in its Directors’ Remuneration Policy. As a result of the deferral requirement set out in the
new Directors’ Remuneration Policy no further awards have been granted under the DSBP. Further details are set out in the Directors’
Remuneration Report.
In 2023 the Group awarded options under the evoke plc SAYE Option Plan, which was adopted by shareholders at the Annual General
Meeting on 15 June 2022; and the evoke plc 2023 International SAYE Option Plan established pursuant to the authority of the Directors of
the Company conferred by shareholders at the same Annual General Meeting.
Details of equity-settled shares as part of the AEP, the LTIP and the DSBP are set out below:
Ordinary Shares granted (without performance conditions)
2024 2023
Number Number
Outstanding future vesting equity awards at the beginning of the year
2,282,514
6,553,595
Future vesting equity awards granted during the year
230,680
562,177
Future vesting equity awards lapsed during the year
(1,170,526)
(2 ,119, 6 57 )
Shares issued upon vesting during the year
(651,630)
(2,713,601)
Outstanding future vesting equity awards at the end of the year
691,038
2,282,514
Averaged remaining life until vesting
0.77 years
1.25 years
The outstanding future vesting equity awards at the end of the year are set out below:
Deferred Share Bonus Plan
2024 2023
Number Number
Outstanding future vesting equity awards at the beginning of the year
38,058
310,268
Future vesting equity awards granted during the year
Future vesting equity awards lapsed during the year
(18,041)
(12 2,691)
Shares exercised during the year
(20,017)
(149, 519)
Outstanding future vesting equity awards at the end of the year
38,058
Averaged remaining life until vesting
0.67 years
Ordinary Shares granted for future vesting are valued at the share price at grant date, which the Group considers approximates to the
fair value. The Group recognised the following as treasury shares as of 31 December 2024:
(i) 11 March 2022, the Group purchased 356,977 shares on the open market at an average price of 193.0¢ per share;
(ii) 22 March 2021, the Group purchased 220,225 shares on the open market at an average price of 362.0¢ per share; and
(iii) 29 April 2020, the Group purchased 130,796 shares on the open market at an average price of 143.7¢ per share.
evoke plc Annual Report & Accounts 2024
152
28. Share-based payments continued
Equity-settled share benefit charges continued
Ordinary Shares granted (subject to performance conditions)
2024 2023
Number Number
Outstanding at the beginning of the year
4,434,744
2,435,321
Shares granted during the year
11,545,0 41
5,056,071
Lapsed future vesting shares
(4,621,560)
(3,056,648)
Shares issued upon vesting during the year
(16,180)
Outstanding at the end of the year
11,
342 ,045
4,434,744
Averaged remaining life until vesting
2.09 years
2.16 years
The Group granted 10,433,369 shares on 27 March 2024, 190,366 shares on 22 April 2024, 519,031 shares on 20 May 2024, 190,311 shares
on 22 July 2024 and 211,937 shares on 2 September 2024 (2023: 5,056,071). The share prices at the grant date were 89¢, 84¢, 89¢, 64¢ and
65¢ respectively. Shares outstanding at the end of the year consist of 11,342,045 shares subject to 50% EPS growth target, and 50% total
shareholder return (TSR).
Further details of performance conditions that have to be satisfied on these awards are set out in the Directors’ Remuneration Report. The
EPS growth target is taken into account when determining the number of shares expected to vest at each reporting date, and the TSR
target is taken into account when calculating the fair value of the share grant.
Valuation information – shares granted under TSR condition:
Shares granted during the year:
2024
2023
Share pricing model used
Monte Carlo
Monte Carlo
Determined fair value
£0.59
£0.41
Number of shares granted
11,775,694
5,056,071
Average risk-free interest rate
3.95%
3.68%
Average standard deviation
58.3%
49.4%
Average standard deviation of peer group
41.9%
42.5%
Valuation information – shares granted
2024
2023
Without With Without With
performance performance performance performance
conditions conditions conditions conditions
Weighted average share price at grant date
£0.89
£0.88
£0.92
£0.75
Weighted average share price at issue of shares
£0.68
£0.99
£0.75
£0.84
Ordinary Shares granted for future vesting with EPS growth performance conditions are valued at the share price at grant date, which
the Group considers approximates to the fair value. The restrictions on the shares during the vesting period, primarily relating to non-
receipt of dividends, are considered to have an immaterial effect on the share option charge.
In accordance with IFRS 2 a charge to the Consolidated Income Statement in respect of any shares or options granted under the above
schemes is recognised and spread over the vesting period of the shares or options based on the fair value of the shares or options at the
grant date, adjusted for changes in vesting conditions at each balance sheet date. These charges have no cash impact.
Share benefit charges
2024 2023
£m £m
Equity-settled charge/(credit) for the year
2.7
(0.5)
Cash-settled charge for the year
Total share benefit (credit)/charge
2.7
(0.5)
evoke plc Annual Report & Accounts 2024
153
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
29. Retirement benefit schemes
William Hill pension schemes
The UK schemes are operated under a single trust and the assets of all the schemes are held separately from those of the Group in funds
under the control of trustees.
The respective costs of these schemes are as follows:
2024 2023
£m £m
Defined contribution schemes charged to operating profit
8.8
8.8
Defined benefit scheme charged to operating profit
2.7
2.8
Defined contribution schemes
The defined contribution schemes, to which both the Group and employees contribute to fund the benefits, are available for all eligible
employees. The only obligation of the Group with respect to these schemes is to make the specified contributions.
The total cost charged to income in respect of these schemes represents contributions payable to the schemes by the Group at rates
specified in the rules of the respective schemes. At 31 December 2024, contributions of £nil (31 December 2023: £nil) due in respect
of the current reporting period were outstanding to be paid over to the schemes.
Defined benefit scheme
The Group also operates a defined benefit scheme in the UK for eligible employees which closed to new members in 2002. Under
the scheme, employees are entitled to retirement benefits varying between 1.67% and 3.33% of final pensionable pay for each year
of service on attainment of a retirement age of 63. With effect from 1 April 2011, the defined benefit scheme was closed to future
accrual but maintains the link for benefits accrued up to 31 March 2011 with future salary increases (up to a maximum of 5% per annum).
Employed members of this scheme were automatically transferred into one of the defined contribution schemes. The costs
of administering the scheme are borne by the Group.
For the purposes of preparing the information disclosed in these accounts, a full actuarial valuation of the scheme was carried out at
30 September 2019 and updated to 31 December 2024 by a qualified independent actuary. The present values of the defined benefit
obligation and the related current service cost were measured using the projected unit credit method and by rolling forward the results
of the 30 September 2019 technical provisions using actuarial techniques, allowing for cash flows and interest over the period, differences
between the assumptions used to set the technical provisions and those selected for accounting under IAS 19.
Pension buy-in
On 28 June 2021, a transaction was completed which insured the liabilities of the legacy William Hill pension scheme with Rothesay
Life. As a result of the transaction, the scheme holds annuities with Rothesay Life which are qualifying insurance policies as defined in
IAS 19.8 ‘Employee Benefits’. The income from these policies exactly matches the amount and timing of benefits to those members
covered under the policies. As with other bulk annuity purchases the scheme has carried out, the change was treated as a change in
investment strategy.
At the year-end date, the estimated Defined Benefit Obligation (DBO) for all insured members was £225.1m (2023: £255.3m). The value of
the buy-in policies was determined to be £225.3m (2023: £255.4m), as the effects of GMP equalisation were not included in the contract
value of the buy-in insurance policy.
Funding valuation
The general principles adopted by the Trustees for the purposes of this funding valuation are that the assumptions used, taken as a whole,
will be sufficiently prudent for pensions already in payment to continue to be paid and to reflect the commitments which will arise from
members’ accrued pension rights. The William Hill Group agreed to pay £1.9m per annum in respect of the costs of insured death benefits,
expenses and levies until September 2025.
evoke plc Annual Report & Accounts 2024
154
29. Retirement benefit schemes continued
William Hill pension schemes continued
Disclosure of principal assumptions
The financial assumptions used by the actuary in determining the present value of the defined benefit scheme’s liabilities were:
2024 2023
% %
Rate of increase of pensions (non-pensioner)
2.9
2.8
Rate of increase of pensions (pensioner)
3.2
3.1
Discount rate
5.4
4.5
Rate of RPI inflation (non-pensioner)
3.1
3.0
Rate of RPI inflation (pensioner)
3.4
3.3
Rate of CPI inflation
2.7
2.5
In accordance with the relevant accounting standard, the discount rate has been determined by reference to market yields at the
period end date on high-quality fixed income investments at a term consistent with the expected duration of the liabilities. Price inflation
is determined by the difference between the yields on fixed and index-linked Government bonds with an adjustment to allow for
differences in the demand for these bonds, which can distort this figure. The expected rate of salary growth and pension increases are
set with reference to the expected rate of inflation. No change has been made to the basis of inflation applied to pension increases in
the scheme.
The mortality assumption is kept under review and has been updated. The current life expectancies for a member underlying the value of
the accrued liabilities are:
2024 2023
Life expectancy at age 65 Years Years
Male retiring now
21.3
21.4
Male retiring in 25 years’ time
23.0
23.0
Female retiring now
23.5
23.5
Female retiring in 25 years’ time
25.4
25.3
The assets in the scheme are set out in the table below.
2024 2023
£m £m
Total market value of assets
225.3
255.4
Present value of scheme liabilities
(225.1)
(255.3)
Effect of asset ceiling
(0.2)
(0.1)
Asset in scheme at end of year
Analysis of the amount charged to operating profit/(loss):
Year to Year to
31 December 31 December
2024 2023
£m £m
Current service cost
1.0
1.0
Administration expenses
1.7
1.8
Total operating charge
2.7
2.8
evoke plc Annual Report & Accounts 2024
155
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
29. Retirement benefit schemes continued
William Hill pension schemes continued
Disclosure of principal assumptions continued
Analysis of the amounts recognised in the Consolidated Statement of Comprehensive Income:
2024 2023
£m £m
Actual return less expected return on pension scheme assets
21.3
(5.2)
Actuarial gain on demographic assumptions
(0.2)
(5.0)
Actuarial (gain)/loss on experience adjustment
(1.4)
5.9
Actuarial (gain)/loss arising from changes in financial assumptions
(20.6)
2.4
Actuarial remeasurements
(0.9)
(1.9)
Change in the impact of asset ceiling
0.2
0.1
Income recognised as other comprehensive income
(0.7)
(1.8)
Movements in the present value of defined benefit obligations in the period were as follows:
2024 2023
£m £m
Opening scheme assets
255.3
255.4
Current service cost
1.0
1.0
Interest cost
11.1
11. 7
Actuarial (gain)/loss on financial assumptions
(20.6)
2.4
Actuarial gain on demographic assumptions
(0.2)
(5.0)
Actuarial (gain)/loss on experience adjustment
(1.4)
5.9
Benefits paid
(19.1)
(15.1)
Insurance premium for risk benefits
(1.0)
(1.0)
As at 31 December 2024
225.1
255.3
Movements in the present value of fair value of scheme assets in the period were as follows:
2024 2023
£m £m
Opening defined benefit obligation
255.4
254.2
Interest income on plan assets
11.1
11. 7
Return on plan assets (excluding interest income)
(21.3)
5.2
Company contributions
1.9
1.9
Administration expenses charged to operating (loss)/profit
(1.7)
(1.8)
Benefits paid
(19.1)
(14.8)
Insurance premium for risk benefits
(1.0)
(1.0)
As at 31 December 2024
225.3
255.4
Sensitivity analysis of the principal assumptions used to measure scheme liabilities
As the scheme is now fully bought-in, any changes in the value of the scheme’s liabilities due to changes in the underlying assumptions
will be matched by changes in the value of the scheme’s assets (which are measured in line with the obligations). There would therefore
be a nil net balance sheet impact from any changes in the principal assumptions.
Nature and extent of the risks arising from financial instruments held by the defined benefit scheme
Through the scheme, following the buy-in, the main risk that the Group has is counterparty risk, with the insurance company backing the
majority of the policies with the exception of GMP equalisation which is not included in the contract value of the buy-in insurance policy
but is considered immaterial.
evoke plc Annual Report & Accounts 2024
156
29. Retirement benefit schemes continued
William Hill pension schemes continued
Funding
Alongside the risk assessment above, on 30 September 2020, the Group agreed an ongoing funding requirement with the Trustees which
expires on 30 September 2025.
The weighted average duration of the scheme’s defined benefit obligation at 31 December 2024 is 14 years (31 December 2023:
15 years).
The undiscounted maturity profile of the defined benefit obligation between one and ten years is shown below:
2024 2023
£m £m
Less than one year
14.9
13.6
Between one and two years
15.4
14.0
Between two and five years
48.8
47. 5
Between five and ten years
91.3
75.3
No allowance is made for commutation lump sums or individual transfers out due to the fluctuating nature of these payments.
30. Related party transactions
Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and are not
disclosed in this note. Transactions between the Group and its associate are disclosed below.
Trading transactions
Associates and joint ventures
The Group owns 19.5% of the share capital of its associate Sports Information Services (Holdings) Limited. For the year to 31 December
2024, the Group made purchases of £30.4m (1 July 2023 to 31 December 2023: £36.6m) from Sports Information Services Limited, a
subsidiary of Sports Information Services (Holdings) Limited. At 31 December 2024, the amount payable to Sports Information Services
Limited by the Group was £nil (31 December 2023: £nil).
During the year, the Group made loans totalling £2.7m (2023: £2.4m) to 888 Africa Ltd and £1.7m (2023: £1.9m) to 888 Emerging Ltd as
part of the joint venture shareholder agreements. These loans incur interest at 12% per annum and an ECL provision of 5% is provided in
respect of all loans. For the year ended 31 December 2024 the Group received £1.1m (year ended 31 December 2023: £0.7m) in revenue
from 888 Africa for the use of the 888 brand.
Remuneration of key management personnel
The aggregate amounts payable to key management personnel, as well as their share benefit charges, are set out below:
2024 2023
£m £m
Short-term benefits
1.4
1.6
Post-employment benefits
0.1
0.3
Share benefit charges – equity-settled
0.2
0.1
1.7
2.0
Further details on Directors’ remuneration are given in the Directors’ Remuneration Report.
31. Contingent assets and liabilities
Legal claims
As at 31 December 2024, potential legal claims of £4.9m (2023: £4.5m) related to the Austria and Germany provisions (see note 22
for further details) are deemed to give rise to a possible future cash outflow, as such no further provision was required at the balance
sheet date.
The calculation of the customer claims liability includes provision for both legal fees and interest but does not include any gaming taxes
that have already been paid on these revenues. Management have assessed that it is probable as opposed to virtually certain that the
tax will be reclaimed and therefore a contingent asset of up to £27.3m (2023: £28.0m) has been disclosed for the tax reclaims. Refer to
note 22 for further details.
evoke plc Annual Report & Accounts 2024
157
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
The consolidated financial statements include the following principal subsidiaries of evoke plc:
Percentage of
Name
Jurisdiction
equity interest
Nature of business
888 (Ireland) Limited
Malta
100%
Holds Irish online betting licence
888
Acquisitions Limited
Gibraltar
100%
Principal group external borrowing company
888
Acquisitions LLC
Delaware
100%
Dormant company
888
Atlantic Limited
Gibraltar
100%
Holds US B2B licenses
888
Cayman Finance Limited
Cayman Islands
98.6%
Holding company
888
CZ Limited
Gibraltar
100%
Dormant company
888
Denmark Limited
Malta
100%
Holds Danish online gaming licence
888
France Limited
Malta
100%
Dormant company
888
Germany Limited
Malta
100%
Holds German online gaming licences
888
Italia Limited
Malta
100%
Holds Italian online gaming licence
888
Liberty Limited
Gibraltar
100%
Holds Delaware B2B licence
888
Netherlands Limited
Malta
100%
Dormant company
888
Online Games España, S.A.
Ceuta
100%
Holds Spanish online gaming licence
888
Portugal Limited
Malta
100%
Holds Portuguese online gaming licence
888
Romania Limited
Malta
100%
Holds Romanian online gaming licence/holding company
888
Sweden Limited
Malta
100%
Holds Swedish online gaming licence
888
UK Limited
Gibraltar
100%
Holds UK&I online gaming licence
888
UK Interactive Holdings Limited
England & Wales
100%
Holding company
888
US Holdings Inc.
Delaware
100%
Holding company
888
US Inc.
Delaware
100%
Holding company
888
US Limited
Gibraltar
100%
Holds Nevada IGSP licence
888
US Services Inc.
Delaware
100%
US operations company
888
VHL UK Holdings Limited
England & Wales
100%
Holding company
A.J.Schofield Limited (in liquidation)
England & Wales
100%
In liquidation
AAPN Holdings LLC
Delaware
100%
Holding company
AAPN New Jersey LLC
New Jersey
100%
Dormant company
Ad-Gency Limited (in liquidation)
Israel
100%
In liquidation
Admar Services (Gibraltar) Limited
Gibraltar
100%
Group marketing services company
Admar Services (Malta) Limited
Malta
100%
Group marketing services company
Arena Racing Limited
England & Wales
100%
Dormant company
B.B.OConnor (Lottery) Limited
Jersey
100%
Dormant company
B.J.O’Connor Holdings Limited
Jersey
100%
Property company
B.J.O’Connor Limited
Jersey
100%
Holds Class 1 bookmakers licence in Jersey
Baseflame Limited (in liquidation)
England & Wales
100%
In liquidation
Bradlow Limited
England & Wales
100%
Dormant company
Brigend Limited
Gibraltar
100%
Dormant company
Brooke Bookmakers Limited
England & Wales
100%
Dormant company
Camec (Scotland) Limited
England & Wales
100%
Dormant company
Camec (Southern) Limited (in liquidation)
England & Wales
100%
In liquidation
Camec Limited
England & Wales
100%
Dormant company
Cassava Enterprises (Gibraltar) Limited
Gibraltar
100%
Dormant company
Cassava Holdings Limited
Antigua & Barbuda
100%
Dormant company
Cellpoint Investments Limited
Cyprus
100%
Dormant company
City Tote Limited (in liquidation)
England & Wales
100%
In liquidation
Concession Bookmakers Limited
England & Wales
100%
In liquidation
(in liquidation)
Dansk Underholdning Limited
Malta
100%
Dormant company
Deluxe Online Limited (in liquidation)
England & Wales
100%
In liquidation
Deviceguide Limited
England & Wales
100%
Dormant company
Dixie Operations Limited
Antigua & Barbuda
100%
Dormant company
Entertainment Ventures Europe 2019 Ltd
Malta
100%
Dormant company
Evenmedia Limited (In liquidation)
England & Wales
100%
In liquidation
Evoke Gaming Ltd
Malta
100%
Smaller markets gaming operations company – now
dormant
evoke Treasury Services Limited
England & Wales
100%
Group treasury services company
Fordart Limited
Gibraltar
100%
B2B company
888
Fred Parkinson Management Limited
England & Wales
100%
Dormant company
Gaming Ventures Europe 2019 Limited
Malta
100%
Dormant company
Gisland Limited
Gibraltar
100%
888 group treasury and PSP company
Goodfigure Limited (in liquidation)
England & Wales
100%
In liquidation
Grand Parade Limited
England & Wales
100%
Software development
Grand Parade Sp. z o.o.
Poland
100%
Software development
Green Gaming Group PLC
Malta
100%
Holding company
GUS Carter (Cash) Limited
England & Wales
100%
Dormant company
GUS Carter Limited
England & Wales
100%
Dormant company
James Lane (Bookmaker) Limited
England & Wales
100%
Dormant company
32. Related undertakings
evoke plc Annual Report & Accounts 2024
158
Percentage of
Name
Jurisdiction
equity interest
Nature of business
James Lane (Turf Accountants) Limited
England & Wales
100%
Dormant company
James Lane Group Limited
England & Wales
100%
Dormant company
Laystall Limited
England & Wales
100%
Dormant company
Live 5 Holdings Limited
England & Wales
100%
Dormant company
Live 5 Limited
England & Wales
100%
Dormant company
Matsbest Limited
England & Wales
100%
Dormant company
Matsgood Limited
England & Wales
100%
Dormant company
Mr Green & Co AB
Sweden**
100%
Holding company
Mr Green & Co Optionsbarare AB
Sweden
100%
Dormant company
Mr Green Consultancy Services Ltd.
England & Wales
100%
Dormant company
Mr Green Consulting AB
Sweden
100%
Dormant company
Mr Green Limited
Malta
100%
Mr Green principal operating company
MRG IP Limited
Malta
100%
Mr Green IP company
MRG Spain PLC
Malta
100%
Holds Spanish online gaming licence
New Gambling Solutions S.R.L
Romania
51%
Romania licensed operating company
New Wave Virtual Ventures Limited
Gibraltar
100%
Dormant company
Nimverge Tech India Private Limited
India
100%
Dormant company
Online Entertainment Limited
Gibraltar
100%
Dormant company
Orion Sky Marketing Limited
Gibraltar
51%
Marketing services company
Phonethread Limited
England & Wales
100%
Dormant company
Random Logic Limited
Gibraltar
100%
888
Israeli operations company
Random Logic Ventures Limited
Israel
100%
Holding company
Regency Bookmakers (Midlands) Limited
England & Wales
100%
Dormant company
Selwyn Demmy (Racing) Limited
England & Wales
100%
Dormant company
Sparkware Technologies SRL
Romania
100%
Group services company
Spectate Limited
Ireland
100%
888 brand owner, tech services and other activities
Spectate IP Limited
Ireland
100%
Dormant company
T H Jennings (Harlow Pools) Limited
England & Wales
100%
Dormant company
Trackcycle Limited
England & Wales
100%
Dormant company
VDSL (International) Limited
Gibraltar
100%
Canada market operator for Canadian customers
VHL America LLC
Delaware
95%
Holding company
VHL Colorado LLC
Colorado
100%
Holds Colorado online gaming licence
VHL Financing (Malta) Limited
Malta
100%
Holding company
VHL Financing Limited
Gibraltar
100%
Holding company
VHL Indiana LLC
Indianapolis
100%
Dormant company
VHL Iowa LLC
Iowa
100%
Dormant company
VHL Louisiana LLC
Louisiana
100%
Dormant company
VHL Maryland LLC
Maryland
90%
Holds a gaming licence in Maryland
VHL Massachusetts LLC
Massachusetts
100%
Dormant company
VHL Michigan LLC
Michigan
100%
Holds Michigan online gaming licenses
VHL Missouri LLC
Missouri
100%
Dormant company
VHL New Jersey
New Jersey
100%
Holds New Jersey online gaming licence
VHL Ohio LLC
Ohio
100%
Dormant company
VHL Ontario Limited
Gibraltar
100%
Holds Ontario online gaming licence
VHL Virginia LLC
Virginia
90%
Holds Virginia online gaming licence
Vickers Bookmakers Limited
England & Wales
100%
In liquidation
(in liquidation)
Virtual Digital Services Limited
Malta
100%
Holds Maltese online gaming licence
Virtual Emerging Entertainment Limited
Gibraltar
100%
Holding company
Virtual Global Digital Services Limited
Gibraltar
100%
Holds Gibraltar online gaming licence
Virtual Internet Services Limited
Gibraltar
100%
Gibraltar operating company
Virtual IP Assets Limited
Antigua & Barbuda
100%
Dormant company
Virtual Marketing Services (Gibraltar) Limited
Gibraltar
100%
Dormant company
Virtual Marketing Services (Ireland) Limited
Ireland
100%
Marketing services company
Virtual Marketing Services (UK) Limited
England & Wales
100%
Marketing services company
Virtual Share Services Limited
Gibraltar
100%
888 employee share schemes company
Vynplex Limited (In liquidation)
England & Wales
100%
In liquidation
WHG (International) Limited
Gibraltar
100%
Main Gibraltar operating company, holds gaming licence
WHG (Malta) Limited
Malta
100%
Dormant company
WHG Ceuta S.A.
Ceuta
100%
Holds Spanish online gaming license
WHG Customer Services Philippines, Inc
Philippines
100%
Group services company
WHG IP Licensing Limited
Gibraltar
100%
Dormant company
WHG Italia SrL
Italy
100%
Italian group services company
WHG Online Marketing Spain S.A.
Spain
100%
Spanish group services company
WHG Services (Bulgaria) Limited EOOD
Bulgaria
100%
In liquidation
WHG Services (Philippines) Limited
Gibraltar
100%
Dormant company
WHG Services Limited
England & Wales
100%
UK group services company
WHG Trading Limited
Gibraltar
100%
Dormant company
32. Related undertakings continued
evoke plc Annual Report & Accounts 2024
159
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Consolidated Financial Statements continued
For the year ended 31 December 2024
Percentage of
Name
Jurisdiction
equity interest
Nature of business
Will Hill Limited
England & Wales
100%
Holding company
Will Hill Succursal Argentina
Argentina
100%
Argentinian branch – dormant
William Hill (Alba) Limited
England & Wales
100%
Dormant company
William Hill (Caledonian) Limited
England & Wales
100%
Dormant company
William Hill (Course) Limited
England & Wales
100%
In liquidation
(in liquidation)
William Hill (Edgeware Road) Limited
England & Wales
100%
Dormant company
William Hill (Effects) Limited
England & Wales
100%
Dormant company
William Hill (Essex) Limited
England & Wales
100%
Dormant company
William Hill (Football) Limited
England & Wales
100%
Dormant company
William Hill (Goods) Limited
England & Wales
100%
Dormant company
William Hill (IOM) No. 3 Limited
Isle of Man
100%
Dormant company
William Hill (London) Limited
England & Wales
100%
Dormant company
William Hill (Malta) Limited
Malta
100%
Dormant company
William Hill (Midlands) Limited
England & Wales
100%
Dormant company
William Hill (North Eastern) Limited
England & Wales
100%
Dormant company
William Hill (North Western) Limited
England & Wales
100%
Dormant company
William Hill (Northern) Limited
England & Wales
100%
In liquidation
(in liquidation)
William Hill (Products) Limited
England & Wales
100%
In liquidation
(in liquidation)
William Hill (Resources) Limited
England & Wales
100%
Dormant company
William Hill (Scotland) Limited
England & Wales
100%
Dormant company
William Hill (Southern) Limited
England & Wales
100%
Dormant company
William Hill (Strathclyde) Limited
England & Wales
100%
In liquidation
(in liquidation)
William Hill (Supplies) Limited
England & Wales
100%
In liquidation
(in liquidation)
William Hill (Wares) Limited
England & Wales
100%
Dormant company
William Hill (Western) Limited
England & Wales
100%
Dormant company
William Hill Bookmakers
Ireland
100%
Dormant company
(Ireland) Limited
William Hill Call Centre Limited
Ireland
100%
Dormant company
William Hill Cayman Holdings Limited
Cayman Islands
100%
Holding company
William Hill Credit Limited
England & Wales
100%
Dormant company
William Hill Employee Shares Trustee Limited
England & Wales
100%
Dormant company
William Hill Finance Limited
England & Wales
100%
Holding company
William Hill Gametek AB
Sweden
100%
Dormant company
William Hill Global PLC
Malta
100%
Holds sports and gaming licences for smaller markets
William Hill Holdings Limited
England & Wales
100%
Holding company
William Hill Investments Limited
England & Wales
100%
Holding company
William Hill Limited
England & Wales
100%
Holding company
William Hill Malta PLC
Malta
100%
Holds Italian online gaming licence
William Hill Offshore Limited
Ireland
100%
Dormant company
William Hill Organization Limited
England & Wales
100%
Main UK operating company, including Retail
William Hill Steeplechase Limited
Gibraltar
100%
Dormant company
William Hill Trustee Limited
England & Wales
100%
Acting as Trustee to the William Hill Pension Scheme
Willstan Properties Limited
England & Wales
100%
Property company
Willstan Racing (Ireland) Limited
Ireland
100%
Dormant company
Willstan Racing Holdings Limited
England & Wales
100%
Dormant company
Willstan Racing Limited
England & Wales
100%
Dormant company
Windsors (Sporting Investments) Limited
England & Wales
100%
Dormant company
Wise Entertainment DK ApS
Denmark
100%
In liquidation
(in liquidation)
Wizard’s Hat Limited
Malta
100%
Dormant company
32. Related undertakings continued
evoke plc Annual Report & Accounts 2024
160
Appendix 1 – Alternative Performance Measures
In reporting financial information, the Board uses various Alternative Performance Measures (“APMs”) which it believes provide useful
additional information for understanding the financial performance and financial health of the Group. These APMs should be considered
in addition to IFRS measures and are not intended to be a substitute for them. Since IFRS does not define APMs, they may not be directly
comparable to similar measures used by other companies.
The Board uses APMs to improve the comparability of information between reporting periods by adjusting for non-recurring or
uncontrollable factors which affect IFRS measures, to aid users in understanding the Group’s performance.
Consequently, the Board and management use APMs for performance analysis, planning, reporting and incentive-setting.
APM
Closest equivalent
IFRS measure Definition/purpose Reconciliation/calculation
Adjusted EBITDA
Operating profit/loss Adjusted EBITDA is defined as operating
profit or loss excluding share benefit
charges, foreign exchange, depreciation
and amortisation, fair value gains and
any exceptional items which are typically
non-recurring in nature.
A reconciliation of this measure
is provided on the face of the
Consolidated Income Statement.
Adjusted EBITDA
margin
No direct equivalent Adjusted EBITDA margin is defined as
adjusted EBITDA divided by revenue. It is
a measure of the business’s profitability,
and also measures how much revenue
the business converts into underlying
profitability. Improving adjusted EBITDA
margin is a key strategic priority for
the Group.
See note A.
Adjusted basic
and diluted EPS
Earnings per share Adjusted basic EPS is defined as adjusted
profit after tax attributable to equity
holders of the parent divided by the
weighted average number of ordinary
shares in issue and outstanding during
the year during the financial year.
Adjusted diluted EPS is defined as
adjusted profit after tax attributable to
equity holders of the parent divided by
the Weighted average number of dilutive
ordinary shares.
Reconciliations of these measures are
provided in note 10 of the financial
statements.
Adjusted profit
after tax
Profit after tax Adjusted profit after tax is defined as
profit after tax before amortisation of
acquired intangibles and finance fees,
foreign exchange, share benefit charges,
exceptional items, fair value gains and
tax on exceptional items.
A reconciliation of this measure is
disclosed in note 10 of the financial
statements.
Exceptional and
adjusted items
No direct equivalent Exceptional items are those items
the Directors consider to be one-
off or material in nature or size that
should be brought to the reader’s
attention in understanding the Group’s
financial performance.
Adjusted items are recurring items that
are excluded from internal measures
of underlying performance, and which
are not considered by the Directors
to be exceptional. This relates to the
amortisation of specific intangible assets
recognised in acquisitions and finance
fees, foreign exchange, fair value gains
and share benefit charges.
Exceptional items and adjusted
items are included on the face of the
Consolidated Income Statement with
further detail provided in note 3 of the
financial statements.
Effective tax rate
Income tax expense This measure is the tax charge for
the year divided by profit before tax,
expressed as a percentage.
Effective tax rate is disclosed in note 9 of
the financial statements.
evoke plc Annual Report & Accounts 2024
161
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Appendix 1 – Alternative Performance Measures continued
APM
Closest equivalent
IFRS measure Definition/purpose Reconciliation/calculation
Effective tax rate
on adjusted profit
No direct equivalent This measure is the tax charge for the
year, adjusted for the tax effect of
adjusted items, divided by adjusted profit
before tax, expressed as a percentage.
Adjusted effective tax rate is disclosed in
note 9 of the financial statements.
Leverage ratio
No direct equivalent Leverage ratio is calculated as
net debt divided by the previous
12-months adjusted EBITDA. Net debt
comprises the principal outstanding
balance of borrowings, the fair value
of the derivative swaps held against
this debt, accrued interest on those
borrowings and lease liabilities less
cash and cash equivalents (excluding
customer deposits).
See note B.
Constant
currency
revenue growth
No direct equivalent Constant currency growth is calculated
by translating both current and prior
year performance at the 2024
exchange rates.
See note C.
Note A
Retail
£m
UK&I Online
£m
International
£m
Corporate
£m
Total
£m
2024
Revenue from continuing businesses 506.1 693.2 555.2 1,754.5
Adjusted EBITDA 66.4 142.7 130.0 (26.6) 312.5
Adjusted EBITDA margin % 13.1% 20.6% 23.4%
N/A
17.8%
2023
Revenue from continuing businesses 535.0 658.5 517. 4 1,710.9
Adjusted EBITDA 98.9 143.5 9 9. 4 (42.3) 2 9 9. 5
Adjusted EBITDA margin % 18.5% 21.8% 19.2% N/A 17. 5 %
Note B
2024
£m
2023
£m
Borrowings
(1,737.7) (1,661.1)
Add back loan transaction fees (61.6) (96.6)
Add derivatives (40.5) (40.3)
Gross borrowings (1,839.8) (1,798.0)
Lease liability (95.0) ( 87. 6)
Cash (excluding customer balances) 147.1 128.4
Net debt (1,787.7) (1,75 7.2)
Adjusted EBITDA 312.5 299. 5
Financial leverage ratio 5.7 5.9
The Group has restated net debt for the prior year following a change in definition to include the fair value of the derivative swaps held
against the debt. Including the derivative balance more accurately reflects the fair value of the total amount repayable related to
the borrowings.
Note C
2024
£m
2023
£m
Reported revenue 1,754.7 1,710.7
Impact of 2024 exchange rates (15.5)
At constant currency 1,754.7 1,695.2
Constant currency revenue growth 3.5%
evoke plc Annual Report & Accounts 2024
162
Company Statement of Financial Position
At 31 December 2024
Note
2024
£m
2023
£m
(restated)
2022
£m
(restated)
Assets
Non-current assets
Investments in subsidiaries 2 42.3 39.6 48.8
Loan to subsidiaries 8 129.4 122.3 115. 4
Amounts due from related parties 8 112.9
171.7 161.9 27 7.1
Current assets
Trade and other receivables 3 18.1 16.3 18.0
Corporate tax assets 0.7 0.7
Amounts due from related parties 8 149.4 130.2
168.2 147. 2 18.0
Total assets 339.9 3 0 9.1 295.1
Equity and liabilities
Equity
Share capital 4 2.2 2.2 2.2
Share premium 4 160.7 160.7 160.7
Treasury shares 4 (0.6) (0.6) (0.9)
Retained earnings
1
38.8 38.0 42.1
Total equity 201.1 200.3 204.1
Liabilities
Current liabilities
Other payables and accrued expenses 5 1.7 5.8 2.3
Income tax payable 0.5
Financial guarantees 9 5.7
Loan payable to subsidiaries 8 21.3 20.2
Amounts due to related parties 8 110.1 82.8 67. 8
138.8 108.8 70.6
Non-current liabilities
Loan payable to subsidiaries 8 20.4
20.4
Total liabilities 138.8 108.8 91.0
Total equity and liabilities 339.9 3 09.1 295.1
The 2023 comparative period has been restated to reflect the impairment of the loan receivable from Gisland Limited (see note 1).
1. Includes net profit of the Company for the year ended 31 December 2024 of £1.9m (31 December 2023: net loss of £3.3m).
The financial statements on pages 163 to 165 were approved and authorised for issue by the Board of Directors on 31 March 2025 and
were signed on its behalf by:
Per Widerström Sean Wilkins
Chief Executive Officer Chief Financial Officer
The notes on pages 166 and 167 form part of these financial statements.
evoke plc Annual Report & Accounts 2024
163
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Company Statement of Changes in Equity
For the year ended 31 December 2024
Share
capital
£m
Share
premium
£m
Treasury
shares
£m
Retained
earnings
£m
(restated)
Total
£m
Balance at 1 January 2023 (restated)
2.2 160.7 (0.9) 42.1 204.1
Loss for the year (3.3) (3.3)
Vesting on deferred share bonus plan 0.3 (0.3)
Equity-settled share benefit charges (note 8) (0.5) (0.5)
Balance at 31 December 2023 (restated) 2.2 160.7 (0.6) 38.0 200.3
Loss for the year (1.9) (1.9)
Vesting on deferred share bonus plan
Equity-settled share benefit credits (note 8) 2.7 2.7
Balance at 31 December 2024 2 .2 160.7 (0.6) 38.8 201.1
Retained earnings at 1 January 2023 have been restated to include a prior period adjustment of £48.5m in respect of the recoverability of the Company’s
loan with its subsidiary, Gisland Limited (see note 1).
The following describes the nature and purpose of each reserve within equity.
Share capital – represents the nominal value of shares allotted, called-up and fully paid for.
Share premium – represents the amount subscribed for share capital in excess of nominal value.
Treasury shares – represent reacquired own equity instruments. Treasury shares are recognised at cost and deducted from equity.
Retained earnings – represents the cumulative net gains and losses recognised in the parent company Statement of Comprehensive
Income and other transactions with equity holders.
The notes on pages 166 and 167 form part of these financial statements.
evoke plc Annual Report & Accounts 2024
164
Company Statement of Cash Flows
For the year ended 31 December 2024
Note
2024
£m
2023
£m
Cash flows from operating activities:
Profit/(loss) before tax (1.9) (4.5)
Adjustments for:
Interest on loans to subsidiaries (7.0) (7. 0)
Interest on loans from subsidiaries 1.1 (0.3)
Non-cash items 5.7
Impairment of investment 8.6
Cash used in operating activities before working capital movement (2.1) (3.2)
Movements in working capital
Increase in amounts owed by subsidiaries 3, 5 (6.9) (9.1)
(Increase)/decrease in other receivables 3 (1.8) 1.0
(Decrease)/increase in other payables and accrued expenses 5 (4.1) 4.1
Net cash used in operating activities (14.9) (7. 2)
Cash flows from investing activities
Loans from subsidiaries (12.3) (8.0)
Net cash used in investing activities (12.3) (8.0)
Cash flows from financing activities:
Financing from subsidiaries 27. 2 15.2
Net cash generated from financing activities 27. 2 15.2
Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
The notes on pages 166 to 167 form part of these financial statements.
evoke plc Annual Report & Accounts 2024
165
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Notes to the Company Financial Statements
For the year ended 31 December 2024
1. General information and accounting policies
A description of the Company and definitions are included in General information on page 115 of the consolidated financial statements.
The Company’s financial statements have been prepared in accordance with UK adopted international accounting standards in
accordance with the requirements of the Gibraltar Companies Act 2014. The Company has taken advantage of the exemption to not
prepare an Income Statement. The financial statements have been prepared on a historical cost basis, except where certain assets or
liabilities are held at amortised cost or at fair value as described in the Company’s accounting policies.
All values are rounded to the closest hundred thousand, except when otherwise indicated.
The material accounting policies applied in the financial statements in the prior year have been applied consistently in these financial statements,
except for the amendments to accounting standards effective for the annual periods beginning on 1 January 2024 and representation of
expenses analysis in the Income Statement. These are described in more detail in note 1 to the consolidated financial statements.
Impairment of loan with Gisland Limited
At the year end, the Company assessed the recoverability of a loan it held with its subsidiary, Gisland Limited. As a result of the assessment, it
was deemed that the expected recoverability was £48.5m less than the carrying value of the asset held. The recoverability of the loan would
have been the same had an assessment been made at 31 December 2022, therefore the Company has disclosed a prior year adjustment.
The tables below show the impact of the restatement change on the previously reported financial results:
Impact on Statement of Financial Position
As previously reported
31 December
2023 £m
Impact of
restatement
£m
Restated 31
December
2023 £m
Loans to subsidiaries 170.9 (48.5) 122.4
Total assets 357.7 (48.5) 309.2
Total liabilities 108.9 108.9
Net assets 248.8 (48.5) 200.3
As previously reported
31 December
2022 £m
Impact of
restatement
£m
Restated 31
December
2022 £m
Loans to subsidiaries 163.9 (48.5) 115. 4
Total assets 343.6 (48.5) 295.1
Total liabilities 91.0 91.0
Net assets 252.6 (48.5) 204.1
Investment in subsidiaries
The Company’s investments in subsidiaries are carried at cost less provisions resulting from impairment.
Share-based payments
The financial effect of awards by the Company of options over its equity shares to employees of subsidiary undertakings is recognised by
the Company in its individual financial statements as an adjustment to its investment in subsidiaries with an opposite adjustment to equity.
The subsidiary, in turn, will recognise the IFRS 2 adjustment in its income statement with a credit (debit) to equity to reflect the deemed
capital contribution from (dividend to) the Company.
Key accounting estimates – impairment testing of investments in and amounts due from subsidiaries
The Company’s investments in and amounts due from subsidiaries have been tested for impairment by comparison against the value in
use for those entities. The key assumptions used in the model are consistent with those disclosed for the Group.
2. Investments in subsidiaries
The Company’s principal subsidiaries are listed in note 32 to the consolidated financial statements. In the Company’s financial
statements, investments in subsidiaries are held at cost less provision for any impairment. The Group applies IFRS 2 ‘Share-based Payment.
Consequently, the Company recognises as a cost of investment the value of its own shares that it makes available for the purpose of
granting share options to employees or contractors of its subsidiaries. The net movement in investment in subsidiaries during the year was
£2.7m (2023: £9.2m). For 2024, the movement related to share-based payment charges of £2.7m in 2024 (2023: £0.5m) , the prior year
movement also included an impairment of the investment of 888 US Inc of £8.7m. The Company made no capital contributions during
the year (2023: £nil) in respect of incorporation of new subsidiaries.
3. Trade and other receivables
2024
£m
2023
£m
Other receivables and prepayments 3.1 0.9
Restricted short-term deposits 15.0 15.4
18.1 16.3
The carrying value of trade and other receivables approximates to their fair value. An expected credit loss assessment for material
balances has been performed. None of the balances included within trade and other receivables are past due and no material
expected credit loss provision is required in either year.
4. Share capital
The disclosures in note 27 to the consolidated financial statements are consistent with those for the Company, including capital
management in note 24 to the consolidated financial statements.
evoke plc Annual Report & Accounts 2024
166
5. Other payables and accrued expenses
2024
£m
2023
£m
Other payables and accrued expenses 1.7 5.8
1.7 5.8
The carrying value of other payables and accrued expenses approximates to their fair value. All balances included within trade and
other payables are repayable on demand.
6. Financial risk management
To the extent relevant to the Company’s financial assets and liabilities (see notes 3 and 5), the Company’s financial risk management
objectives and policies are consistent with those of the Group as disclosed in note 24 to the consolidated financial statements.
Interest-bearing loans and borrowings are disclosed in note 23 to the consolidated financial statements.
7. Share benefit charges
The disclosures in note 28 to the consolidated financial statements are consistent with those for the Company except that the charge for
the year is wholly taken to investment in subsidiaries, as set out in note 2.
8. Related party transactions
The aggregate amounts payable to key management personnel, considered to be the Directors of the Company, as well as their share
benefit charges are detailed in note 30 to the consolidated financial statements.
During the year, the Company did not pay dividends to its shareholders (2023: £nil) (see note 11 to the consolidated financial statements).
During the year, the Company did not receive any dividends from its subsidiaries (2023: £nil).
During the year, share benefit credits in respect of options and shares of the Company awarded to employees of subsidiaries totalled £nil
(2023: £1.5m). During the year, the Company did not charge its subsidiaries for the cost of awards (2023: £nil).
At 31 December 2024, the amounts owed by subsidiaries to the Company were £278.8m (2023: £252.5m).
2024
£m
2023
£m
Loans to subsidiaries 129.4 122.3
Amounts due from related parties 149.4 130.2
278.8 252.5
The Company has a loan receivable with its subsidiary, Gisland Limited. The balance of this loan at 31 December 2024 is £129.4m (31
December 2023: £122.3m). This loan accrues interest at an arm’s length rate which the Company recognises as interest income. This
loan is not repayable on demand and has no fixed date of settlement; it is therefore classified as a non-current asset. At the year end,
the recoverability of the loan was deemed to be impaired by £48.5m. The recoverability of the loan would have been impaired if the
assessment had been made at 31 December 2022, and subsequently, a prior year adjustment was made (see note 1).
The Company has a loan payable to its subsidiary, Random Logic Limited. The balance of this loan at 31 December 2024 is £21.3m (31
December 2023: £20.2m). This loan accrues interest at an arm’s length rate which the Company recognises as interest expense. This loan
is classified as a current liability given it is repayable on demand.
During the year, the Company has not repaid its subsidiaries (2023: £nil) and recorded £0.8m (2023: £0.8m) interest expenses in respect of
the loan with Random Logic, which were recharged to other Group entities.
At 31 December 2024, the amounts owed to subsidiaries by the Company were £131.4m (2023: £103.0m).
2024
£m
2023
£m
Loans from subsidiaries 21.3 20.2
Amounts due to related parties 110.1 82.8
131.4 103.0
9 Financial guarantees
The Company acts as guarantor for the Group’s following loan notes:
€582.0m Senior Secured Fixed Rate Notes
€450.0m Senior Secured Floating Rate Notes
£400.0m Senior Secured Notes
The Company conducted an assessment of the value of the guarantees issued for the Loan Notes, considering the Group’s financial
position as at 31 December 2024. As the parent entity in the Group, the Company would ultimately assume the guarantee obligations
of its subsidiaries in the event of their inability to meet such obligations. As a result, the Company has recognised guarantee liabilities of
£5.7m as of 31 December 2024 (2023: £nil), representing the amount of expected credit losses as of the reporting date. Further details on
the loan Notes are provided in note 23 to the consolidated financial statements.
evoke plc Annual Report & Accounts 2024
167
Overview
Supplementary Information
Financial Statements
Governance
Strategic Report
Task Force on Climate-related Financial Disclosures (TCFD) Report
Relevant to the Groups operations we continue to follow and be consistent to the TCFD’s recommendations, as
they remain an integral part of our climate reporting framework.
Statement of Commitment
This report provides our climate-related disclosures in alignment with the 11 recommendations of the TCFD framework, covering
governance, strategy, risk management, metrics, and targets. A summary of these disclosures is integrated into the ESG & Sustainability
section of this report on page 38. We remain committed to advancing our climate reporting practices and will continue to enhance our
processes and disclosures in line with evolving standards and best practices.
In 2024, we acknowledge the transition from the TCFD recommendations to the International Sustainability Standards Board (ISSB) IFRS
S1 and S2 Climate-related Disclosure standards, which incorporates the TCFD’s recommendations following its disbandment. We are
committed to refining our processes against emerging standards looking ahead.
Governance
We have a robust ESG governance framework, approved by the Board, which is implemented throughout the business in accordance
with the nature, scale, and complexity of our operations. This system ensures effective oversight and management of ESG risks and
opportunities at all levels of the Group.
Ownership of our related risk and opportunities
Our executive team is responsible for managing climate-related risks and opportunities on a day-to-day basis. The Group’s full
governance structure is displayed as below.
ESG governance organogram
Key
Advise, escalate, report
Delegates
Oversight & challenge
Information sharing
Board and oversight
Group Governance
ESG Governance
ESG Working Group
External Advisers
Chief Risk Officer
Company Secretary
Board of Directors
Board Chairman and Chair of the ESG Committee of the Board
ESG Committee of the Board
Executive Risk & Sustainability
Committee
ESG Strategic Initiative (SI) Steerco
(Chief Strategy Officer)
ESG Forum (Director of
ESG & Sustainability)
Chief
Strategy
Officer
People
Team
Corporate
Affairs
Player Safety
Team
Chief Risk
Officer
Chief People
Officer
Chief Legal
Officer
Director
of ESG &
Sustainability
ESG Team
Business Functions
Emissions Working Group
External risk consultants
Chief
Procurement
Officer
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evoke plc Annual Report & Accounts 2024
Full governance across our Board oversight and ESG structures:
Board of Directors
The Board is accountable for all climate-related risks and opportunities impacting the Group and for the net
zero targets set. Anne De Kerckhove is the Chair of the ESG Committee, appointed since October 2023. An
ESG update is a standing agenda item at every Board meeting. In 2024, the Board had an overview of the
Group’s transition plan, player safety plans and ESG ratings targets. In addition, it approves the alignment of
the ESG strategy to the UN Sustainable Development Goals and its new diversity targets. The Board receives
updates on climate issues from the ESG Committee of the Board via the Chair, supported by the Chief
Strategy Officer and Chief Risk Officer.
ESG Committee
of the Board
The ESG Committee of the Board comprises the Chair, Anne de Kerckhove, alongside Non-Executive Directors,
Mark Summerfield, and Ori Shaked.
The ESG Committee of the Board oversees all ESG-related matters, including strategy, targets, key
performance indicators, budgets, capital expenditures (capex), and performance objectives. Materiality
is defined as the threshold at which ESG issues become significant to evoke’s investors and stakeholders,
requiring public disclosure due to their potential to significantly impact strategy, financial results, or position,
based on differing materiality expectations. This threshold is continuously assessed by the ESG Committee
to ensure alignment with evolving stakeholder expectations. The Chief Risk Officer, leading the Risk and
Sustainability Committee, and the Chief Strategy Officer provide updates to the ESG Committee at each
Board meeting. In 2024, the ESG Committee of the Board met in full at least 6 times, discussing progress on all
three pillars, including approving the alignment of our ESG Strategy with the UN Sustainable Development
Goals, completing external training on gambling harms, and continued oversight of the development of the
Group’s Positive Play Score. The ESG Committee also approved the Group’s net zero transition plan during
the period.
Executive Risk
& Sustainability
Committee
The Risk and Sustainability Committee is a monthly executive management body that provides oversight to
assist the Board’s ESG Committee in managing risks related to the Group’s long-term strategic objectives. The
committee monitors performance against the Board’s risk appetite, evaluates the effectiveness of the risk
management framework, and ensures alignment of risk management decisions with long-term goals (refer
to the terms of reference on evoke’s corporate website). Chaired by the CRO, who oversees the Group Risk
Register, the committee ensures robust governance. The CRIO, along with the CSO, who is responsible for
principal ESG risks and the Group’s ESG strategy, regularly reports to the Board’s ESG Committee.
ESG SI Steerco
We created six strategic initiatives as part of our Value Creation Plan. We believe ESG can be a clear value
creator and making it an SI (strategic initiative) allows much closer focus to improve our capabilities in this
area, making our business future proof. Our aim is to embed sustainable thinking across the organisation,
super charging our ‘Players, People, Planet’ strategy. The executive sponsor responsible is the Chief Strategy
Officer supported by a steerco including our Chief People Officer, Chief Legal Officer, and Chief Risk Officer
with the Director of ESG and Sustainability leading a team of subject matter experts to deliver an enhanced
plan and strategy.
ESG Forum
The ESG Forum, led by the ESG & Sustainability Director, plays a key role in the Group’s governance structure
by coordinating and driving the Group’s ESG strategy. It brings together cross-functional teams, with
dedicated representatives from Procurement, Strategy, People, DE&I, Corporate Affairs, Compliance, Safer
Gambling teams, and attendance by the Chief Strategy Officer, who oversees the Group’s strategic initiatives.
The forum meets monthly to review ESG progress across Environmental, Social, and Governance pillars, with
a particular focus on climate change. It serves as an open space for all participants to raise issues, present
updates, and share feedback in line with the agenda. Action items are addressed in subsequent meetings
to ensure follow-through on decisions. The forum tracks environmental data through an external carbon
accounting platform, supported by internal data from the Procurement team to present progress towards
climate goals In 2024, the forum also provided updates on the incoming CSRD requirements and adopted a
collaborative approach to ESG. In addition to the forum, an Emissions Working Group was formed, consisting
of representatives from Procurement, Global Facilities departments, and the ESG team, to track emissions
performance and ensure the Group remains on the trajectory to meet net zero targets.
The Group’s
functions
Our Procurement team, led by the Chief Procurement Officer, is responsible for all environmental
management issues, including Scope 1, 2, and 3 GHG emissions. They collaborate with the ESG and
Sustainability Director and other business units, particularly Global Facilities, to develop strategies for reducing
total GHG emissions across the business. Procurement leads the implementation of best practices in emissions
monitoring and works to drive down emissions both within the Group and across the supply chain. In 2024, we
focused on engaging with our largest suppliers on their net zero goals and began developing a supplier code
of conduct. Additionally, the ESG team has worked more closely with internal audit functions and finance to
advance the Group’s steps towards new double materiality initiatives. Moving forward into 2025, the Group’s
CPO will have full oversight of the Group’s SBTi certification of our net zero and reduction goals.
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evoke plc Annual Report & Accounts 2024
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Strategy
As part of our ESG strategy, ‘People, Players, and Planet’, we have placed the fight against climate change at the core of our plan. In
2024, we made significant progress embedding ESG across all aspects of the business, with ESG becoming a key strategic initiative
within the Group’s Vision Plan for the first time. We are committed to transitioning our business model to align with a 1.C world and
a net zero carbon economy, supported by a transition plan that we are continuously developing. Our strategic approach focuses on
addressing the climate-related risks and opportunities, both transitional and physical, that are material to our operations, while ensuring
full regulatory reporting compliance.
Climate-related scenario analysis
In H2 2024, the Group began evaluating the impact of our operations both upstream and downstream, considering materiality from both
impact and financial perspectives for the first time. For this report, we have included the 2022 climate-scenario analysis outputs, which
played a key role in shaping our ongoing climate strategy and decision-making throughout 2024. Climate-related risk management
and business planning are now integral to our processes, with ESG now included in the Group Risk Register for continual Board oversight.
In 2025, we will continue to collaborate across the Group to refine the outputs of our Double Materiality Assessment fully and focus on
climate-related impacts, risks, and opportunities.
Climate-related risks and opportunities identified over the short, medium and long term
Given the inherent uncertainty and widespread nature of climate change risks, the Group has modelled multiple time horizons and
conducted scenario analysis across three climate scenarios to assess exposure to both physical and transition risks through to 2100.
The selected timeframes reflect the long-term nature of climate-related impacts, while acknowledging that medium- and short-term
implications may also emerge and influence our strategy and operations.
Climate scenarios
In this exercise, management selected three climate scenarios, including a 2°C or lower scenario as recommended previously by the
TCFD, to ensure a comprehensive assessment of various potential climate transition pathways and their impact on the Group’s long-term
strategy and operations.
Climate-related scenarios used in the scenario analysis and sources:
Task Force on Climate-related Financial Disclosures (TCFD) Report
continued
High
No action
(3.0–4.0°C)
Limited action
(2.0–3.0°C)
Early action
(1.5–2.0°C)
Physical risksLow
Low Transitional risks High
2027 2028 2100
Short-term
Medium-term
Long-term
2024 2026
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evoke plc Annual Report & Accounts 2024
Below is a high-level overview of the key features of each warming scenario.
Overview Physical aspects Transitional aspects
Early action
(1.5–2.0°C)
SSP1-2.6.
Net zero emissions expected
from 2050 onwards.
Warming stays well below 2°C
by 2100, with the aim of staying
within the 1.5°C threshold.
Increase in the intensity and
frequency of extreme weather
events.
Manageable changes across
most regions.
Shifts in agriculture practices
may be observed.
Implement policy changes to
limit warming to below 1.5°C.
Rapid decarbonisation of
infrastructure and technology
is implemented in high
emitting sectors.
Common use of fossil fuels is
ruled out with extremely limited
use by 2040.
Limited action
(2.0–3.0°C)
SSP2-4.5
Emissions expected to peak by
2050 but do not reach net zero
by 2100.
Warming is estimated to be
around 2.7°C by 2100.
Aligns with the more ambitious
pledges made under the
Paris Agreement.
Further increased intensity
and frequency of extreme
weather events.
In some global regions
conditions are unmanageable
under extreme
physical conditions.
Considerable ecological
impacts expected.
Shifts in agriculture
practices observed.
Low lying regions become
vulnerable to sea-level rise.
Some new climate policies
expected to be implemented.
Limited decarbonisation in high
emitting sectors.
Governmental policies
not consistently aligned to
mitigating climate change.
No action
(3.0–4.0°C)
S SP 3 -7. 0.
Emissions continue to rise
and are expected to double
by 2100.
Warming is estimated to be
around 3.C by 2100.
Prolonged, extreme
weather conditions.
Areas uninhabitable.
Large ecological destruction.
Climate feedback effects
enforce rapid physical changes
and produce high uncertainty
around magnitude of impacts
from feedback.
Very few climate policies
are introduced.
Emissions are reduced gradually
through efficiencies only.
Reasonable reliance globally
on fossil fuels.
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evoke plc Annual Report & Accounts 2024
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Task Force on Climate-related Financial Disclosures (TCFD) Report
continued
Climate-related risks and opportunities identified and risk management
Through scenario analysis, a thorough assessment of climate-related risks and opportunities was conducted, focusing on those with the
potential to materially impact the Group. A comprehensive list of these risks was developed and refined as per this report. These risks and
opportunities span physical, legal, policy, and commercial aspects, influenced by global market dynamics. To address these challenges,
the Group has already implemented business-wide strategies, including mitigation, adaptation, and continuity planning, along with
ongoing monitoring and risk mechanisms to ensure resilience.
Our material climate-related risks identified during the scenario analysis
Transitional risks
Transitional risks refer to challenges that all companies face as it adjusts to a low-carbon economy, driven by shifts in policy, technology,
and market conditions. These risks arise from the need to comply with evolving regulations, adopt emerging green technologies, and
respond to changing consumer preferences. Under the TCFD framework, now incorporated within the ISSB IFRS S1 and S2 standards, the
most relevant transitional risks for the Group relate to market dynamics, policy and legal changes, and reputation. The Group actively
addresses these risks by continuing to develop alignment with new regulations, investing in innovative solutions, and engaging in
reputation management to ensure sustainable growth.
Physical risks
Physical risks refer to the potential impacts of climate change on a company’s operations, stemming from both acute and chronic
weather events. Acute physical risks arise from immediate, severe weather events, while chronic risks are related to long-term changes
in climate patterns. The most relevant physical risks identified for the Group include the increase in extreme acute weather events
locally, such as flash flooding from prolonged rainfall, as well as the growing frequency and intensity of acute weather events globally.
In addition, chronic risks, such as coastal flooding driven by rising sea levels, are also of concern. The Group proactively addresses
these physical risks through enhanced risk mitigation, including infrastructure resilience, disaster recovery planning, and ongoing
monitoring systems.
Transitional risks Physical risks
Market
Temporary increases to the cost
of living during the transition to
low carbon technologies
Acute Physical
Increase in extreme acute
weather events locally and flash
flooding events from increased/
prolonged participation
Increased frequency and intensity of
acute weather events globally
Policy and legal
Legislation introduced to ban
fossil fuel use for fuel and energy
generation and to favour renewable
energy generation
Chronic Physical
Coastal flooding driven by sea
level rises
Reputation
Market/stakeholder pressure to switch
all sites onto renewable energy to meet
pledged carbon reduction and net
zero targets
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evoke plc Annual Report & Accounts 2024
Detailed topics identified during 2022 scenario analysis
Our previous TCFD-compliant scenario analysis table, detailing material physical climate-related risks and opportunities, has not been
included in this year’s Annual Report due to the evolving landscape of climate-related reporting frameworks. The TCFD framework,
primarily focused on financial materiality, has now been superseded by the IFRS S1 and S2 standards, which call for a broader, more
comprehensive approach to climate disclosures. The Group acknowledges the need for this shift and is transitioning to align with
these updated standards, which consider both the financial impacts of climate change and the Group’s broader environmental and
social impacts.
In line with this transition, our climate-related disclosures will aim to become aligned with IFRS, along with DMA methodology, ensuring
a more holistic view of climate-related risks and opportunities. The Group has reviewed the material physical risks and opportunities
identified in our 2022 scenario analysis, and our established risk management processes remain in place. These processes will continue to
be reviewed and updated annually, or more frequently as required.
Materiality and future scenario reporting
Following the acquisition of William Hill and renaming exercise, creating evoke, our methodology now encompasses all brands within the
Group, evaluating all relevant scenarios. This updated approach reflects the diverse impacts across our operations, including differing
acute weather conditions in our global offices and risks associated with our retail estate of LBOs in the UK.
We have incorporated enhanced risk management processes that address both transitional and physical risks as a result from climate
change, strengthening our ability to respond to immediate disruptions and long-term environmental changes. As part of this process,
we are defining specific KPIs and actions to measure our performance, with these metrics set to be disclosed in our first CSRD-compliant
reporting cycle. In areas where our processes are still evolving, we are actively developing strategies and action plans to drive progress.
The Group is committed to aligning with the full updated IFRS S2 and S1 standards in future reporting, ensuring robust climate-related
risk management and disclosures moving forward. The Group is committed to aligning with the full updated IFRS S1 and S2 standards in
future reporting, ensuring robust climate-related risk management and disclosures moving forward.
The impact of identified climate-related risks and opportunities on our business
As part of our broader strategy to drive energy efficiency and support our transition plan, we have already taken steps to reduce
exposure to key transition risks. Our focus remains on addressing these risks across operations, reducing our global carbon footprint,
optimising resource use, and improving energy efficiency. Below, we provide an overview of the climate-related impacts across our
strategy and global operations in the sector. Senior and executive management will continue to assess opportunities for mitigating the
most significant risks identified through climate-related scenario analysis.
Summary of the impact of climate-related issues on the Group’s strategy and brands
Category Impact on strategy and businesses
Products and
services
We provide entertainment to our customers through a service model, with most of our interactions taking
place online. As a result, our core digital product offering has a low direct environmental impact. We strive to
reduce GHG emissions from our global offices, licensed betting offices, and data centres; changes to our core
product offering as part of a transition to a low-carbon economy will be considered in the future in relation to
technology. The potential impact on our services is outlined in the scenario results earlier in this chapter along
with the relevant mitigations.
Supply chain and
value chain
The transition risks identified by the scenario analysis in a low-carbon economy will also be faced by our
business’s supply chain and wider value chain, which may lead to increases in prices and further cost
increases. The importance of the supplier engagement activities and engaging with others in the value chain
is key during the transition plan.
Operations
To manage exposure in the 34°C scenario where physical risk dominates, our priority is to focus on actions
to preserve the continuity of the business should any of the material physical risks materialise. The impact on
operations and location of facilities will need to be reviewed in response to the coastal flooding risk identified,
and a mapping exercise undertaken to assess this risk and consideration given to changing site locations
if required.
Acquisitions or
divestments and
access to capital
The climate-related risks and opportunities identified by the scenario analysis will be considered during any
future acquisitions, divestments, or access to capital decisions made as part of the ESG Committee of the
Board’s overall decision-making process.
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evoke plc Annual Report & Accounts 2024
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Resilience of our strategy to climate change considering different climate-related scenarios
The Group’s ESG strategy is reviewed annually by the Board and periodically by the ESG Committee to ensure its continued relevance
and resilience to evolving sector requirements and climate regulations. Climate scenario analysis will be conducted periodically or
following significant business changes, in line with governmental guidance and audit best practices. Climate scenario analysis will be
conducted periodically or following significant business changes, in line with governmental guidance and best practices. Elements of
the strategy may be updated more frequently based on shifts in the external or internal environment. Our net zero plan, and governance
framework, strengthen the business’s resilience across various climate change scenarios. While progress has been made, we recognise
the ongoing need to evolve our approach to meet future ESG and climate-related disclosure requirements.
Our strategy and future net zero plans ensure resilience to a range of climate-related scenarios by integrating environmental impact
considerations, allowing us to adapt proactively to evolving risks and opportunities in the face of climate change.
Risk management
Climate change is integrated into our risk management framework, with the Board assessing its significance to the business, including
impact, likelihood, and risk appetite. Risks are managed within the context of the Board’s defined risk appetite, with business risks
identified, assessed, monitored, and reported in line with the Risk Management Policy. The Executive Risk and Sustainability Committee
oversees compliance and tracks action progress. Our teams stay informed about emerging regulatory risks and actively identify climate-
related risks and opportunities, which are escalated for discussion at the ESG Committee, and ESG SI Steerco where applicable to our
strategy. The Director of ESG and Sustainability advises executive management on mitigation and adaptation, with key data sourced
from the Procurement team. Our strategy towards sustainability is supported by dedicated ESG reporting, ensuring compliance and
transparency with legislation. We acknowledge the importance of robust systems to support both current and future climate-risk efforts.
For further details on the Risk functions’ physical risks and uncertainties towards ESG, please refer to the Risk Management section on
page 54.
Moving forward, we will deepen our focus on climate and ESG risks by establishing dedicated working groups toward CSRD planning,
comprised of key ownerships, to analyse metrics, set targets, and support action plans. This will include expansion of our preliminary
Double Materiality Assessment, alignment with ESRS, and sustainability reporting across the markets in which we operate. Risk, legal, and
compliance functions play a crucial role in this process, alongside efforts to educate employees and foster a culture of sustainability
awareness across the organisation.
Future priorities will additionally include review and update of our supporting ESG and Procurement policies and commitment
statements. This is in tune with our regular review of both our ESG Committee and Executive Risk and Sustainability Committee Terms
of References.
Metrics and targets
The Group’s climate-related metrics, targets, and streamlined energy and carbon reporting requirements are outlined in the
following pages.
Monitoring our progress – cross-industry climate-related metrics and targets
We consistently review our climate metrics and targets to ensure data accuracy and completeness, while also ensuring these metrics
deliver the insights necessary for both the Group and stakeholders to effectively monitor performance and track progress. The table
below highlights our approach and progress using cross-industry metrics, demonstrating our commitment to transparent, actionable
reporting, and ensuring we view plans ahead.
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evoke plc Annual Report & Accounts 2024
Our approach and progress with the TCFD climate cross-industry metrics
TCFD cross-
industry metric
category The Group’s approach 2024 progress and future priorities
GHG emissions
Metrics:
Our absolute GHG emissions, and intensity ratios
are found on page 177. The methodology and data
sources for calculating the GHG emissions is also
contained within this section.
Our climate targets
Net zero target (Scope 1 and 2) by 2030
Net zero target (Scope 3) by 2035
Year on year our emissions decreased 12% across
our full value chain. Our Scope 1 and 2 emissions
increased by 2%. This is mainly due to our fugitive
emissions increasingly in 2024, identified during
maintenance across our UK retail estate, increasing
by 50% in the year. An additional impact to Scope 2
emissions was the impact of increase usage of non-
renewable energy in Israel and the alteration of our
internal data advancing to alternative methodology
conversion factors. Our Scope 3 emissions decreased
by 12%, primarily due to a new supplier to manage
waste generated in operations, use of a new supplier
in the UK and improved data quality for upstream
transportation and distribution.
Environmental metrics and targets:
The full utilisation of the Normative platform in
procurement activities has significantly enhanced
our reporting capabilities in this area which has given
the Group a strong platform to enhance disclosures.
Discussions started in 2024 concerning SBTi certification
supported by Normative, which is a priority in 2025.
Transition risks
Scenario analysis was completed in 2022, which
identified three material transition risks, including:
Regulations being introduced to place a ban on
fossil fuels and/or the introduction of legislation to
favour renewable energy generation; and
Economic constraints in a low-carbon economy
may result in customers having less disposable
income to spend on leisure and gambling activities.
We continue to reduce our exposure to regulatory
transition risks, in turn during 2024 holding additional
Forums, Emissions Working Groups, and overall cross-
department collaboration as part of an improved
governance structure.
As our transition plan continues to evolve, and actions
aligned to financial and impact materiality, we will
continue to assess the need to develop future metrics
to measure the extent of business activities vulnerable
to transitional risks.
Physical risks
Scenario analysis was completed in 2022, which
identified three material physical risks. One of the
physical risks related to coastal flooding driven by
sea level rise.
Action was taken in 2024 to preliminary lintroduce
discussion on Double Materiality Assessment.
As our transition plan continues to evolve, and
actions towards IROs, we will assess future metrics to
measure the extent of business activities vulnerable to
physical risks.
Capital
deployment
Our initial scenario analysis identified material
climate-related opportunities, including:
Cost of delivering on the Group’s
decarbonisation ambitions over time; and
energy efficiency and long-term energy security
from renewable energy generation.
Further focus areas relevant to climate related
IROs will be adapted in 2025 under our
strategic initiatives.
We continue to look for opportunities to drive efficiency
of spend and long-term security of renewables across
the Group. Within our ESG governance structures, we
discuss energy efficiency and emission reductions
across our global facilities. Internal and external data
gathered, with strong improvements gained from
our now embedded carbon accounting platform,
Normative, has allowed in 2024 stronger analysis
of focus areas. The Long-term power purchase
agreements secured in the UK for our retail estate in
2023 has aided our progress in 2024. In 2024, smart
meters (AMRs) powered by AI integration (EMMA
AI) were installed across the majority of our UK retail
estate to enhance efficiency. This includes successful
completion of our project to install waterless urinals
as part of resource reduction. Surveys have been
completed across our LBOs to consider our options
on greener technologies and supporting our ESOS
compliance. However, leasehold barriers are relevant.
We continue to consider how we can improve reducing
emissions from employee commuting and business travel.
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evoke plc Annual Report & Accounts 2024
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Our approach and progress with the IFRS S2 climate cross-industry metrics continued
Cross-industry
metric category The Group’s approach 2024 progress and future priorities
Internal carbon
prices
An internal carbon price has not been adopted
by the Group to date as the focus has been our
transition and three priority initiatives to reduce
GHG emissions.
At present we do not see that carbon pricing is relevant
to our operations and current priorities. Evaluation will
be ongoing, and we will review this as appropriate if
deemed as needed to assist decarbonisation from an
operational perspective.
Executive
remuneration
The ESG Committee of the Board reviews the
implementation of the ESG strategy and considers
the extent to which additional ESG metrics and
targets (including climate change-focused) should
be incorporated into executive remuneration.
Any environmental metrics may be proposed as
part of the ESG strategic initiatives and emissions
analysis to support long-term sustainable growth, this
is weighted alongside safer gambling and community
citizenship. More focussed climate-related targets aim
to be incorporated into executive performance and
remuneration in 2025.
Climate reporting – GHG emissions
Methodology and data sources
We continue to use the Normative carbon accounting platform to calculate our footprint. The Normative approach is in line with the
Greenhouse Gas Protocol. Utilising this methodology, our emissions are now based on 76% spend data, primarily within Scope 3 Category
1 purchased goods and services. For spend assumptions we have utilised Environmentally-Extended Input Output (EEIO) models (source
primarily Exiobase v3.8.2). The remaining data is covered by activity data, which relates mainly to utility data (sources include: DESZN
(previously DEFRA), AIB and IEA). We acknowledge that variances can exist and where required, we ensure that any re-baselining
activities are completed accordingly.
In 2024, we have begun to engage with our key suppliers to gather supplier-specific emissions data. This will allow us to enhance
the quality of our Scope 3 emissions estimates, particularly within Category 1 purchased goods and services. Our priorities in 2025,
are to continue to engage with our suppliers and seek to utilise supplier-specific data in our Scope 3 calculations, replacing EEIO
spend assumptions.
Summary of our performance and factors across the all scopes for 2024:
Scope 1 (data source: DESZN, previously DEFRA): Scope 1 emissions increased in 2024 due to a rise in fugitive emissions from UK LBOs,
driven by 24 additional leakages compared to 2023. Resolution and mitigation efforts are underway.
Scope 2 (data source: IEA/AIB): Scope 2 emissions saw a small 1% increase, primarily driven by a 27% rise in emissions at the Israel office
using market-based data with a higher conversion factor. However, Scope 2 location-based data, based on a new methodology,
improved by 10% compared to previous internal data gathering.
Scope 3 (data source: Exiobase v3.8.2): Our figures have positively decreased year on year due to a change in methodology and
move to a new UK supplier as part of our efforts. This has predominantly been due to a decrease in tCO
2
e from purchased goods and
services. Updates on areas with significant change:
Purchased goods and services: New databases and classification system have led to improved data quality from service
categorisations. Increased supplier engagement planned. (Spend data)
Capital goods: Merged with purchased goods and services due to data overlap. (Emissions reported in Category 1)
Fuel and energy: Linked to Scope 1 & 2 kWh changes, follows UK government dataset. (Activity data)
Waste: New waste data has been added, spend added to purchased goods and services per best practices. (Activity data)
Employee commuting: New methodology with sampling of colleague data utilised, considers WFH emissions. A focus for
2025 surrounds gathering larger data sets from survey engagement to further representation of colleagues across the globe.
(Activity data)
Downstream leased assets: All site emissions not included in Scopes 1 & 2.
Investments: Data used, future alignment with PCAF planned.
All figures are reported under the Greenhouse Gas Protocol Corporate Accounting and Reporting Standard. The calculation
methodology for GHG emissions is outlined in the above methodology and data sources section of this report.
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evoke plc Annual Report & Accounts 2024
Our net zero targets and absolute GHG emissions
Scope Targets
FY23
Global
emissions
(tCO
2
e)
A
FY24
Global
emissions
(tCO
2
e)
FY23/24
% change
Scope 1 Net zero by 2030: achieve 80% reduction in
total Scope 1 & 2 from 2023 baseline
(market-based)
860 892 4
Scope 2 (market-based) 2,465 2,497 1
Total Scope 1–2 (market-based) 3,325 3,389 2
Scope 2 (location-based) 12,795 11, 54 8 −10
Scope 3 Net zero by 2035: using the ‘80 by 60’ strategy 125,404 110, 395 −12
Total emissions (market-based) Net zero by 2035 across the Group’s entire
value chain
128,729 113 , 78 4 −12
A. 2023 emissions have been updated by a small variance due to improved data collections based on actuals from global offices, compared to estimates
or data previously unobtainable from Israel during transition period in previous years.
Our Scope 3 emissions per category
Scope 3 category
FY23
Global
emissions
(tCO
2
e)
A
FY24
Global
emissions
(tCO
2
e) % change
% of
Total
Scope 3
Emissions
Category
Purchased goods and services 102,723 90,957 11 82.4
Investments 3,179 3,195 0 2.9
Fuel- and energy-related activities 3,576 3,787 6 3.4
Employee commuting 10,656 9,98 5 −6 9
Business travel 2,655 1,650 −38 1.5
Upstream transportation and distribution 2,244 768 −66 0.7
Waste generated in operations 371 53 86 0
Total 128,729 113 , 7 8 4 −12
A. 2023 emissions have been updated by a small variance due to addition of improved data collections and new methodology introduced in 2023 after
re-baselining. Improved data quality for categorisation and a new UK supplier.
Streamlined Energy and Carbon Reporting requirements (SECR)
The Group’s Streamlined Energy and Carbon Reporting requirements (SECR) are shown in the table below. The methodology used is the
GHG Protocol. The energy and carbon reports are aligned with the boundaries of the financial statements. We continue to drive ongoing
improvements around energy efficiency around the business, building on the significant progress of securing long-term renewable power
purchase agreements, smart meter installations, and supporting AI technology across our UK retail estate.
Intensity ratio
We will report our emissions intensity ratios in the following areas:
GHG emissions per headcount (CO
2
e/employee);
emissions per turnover in GBP (CO
2
e/£m).
Our global energy and GHG emissions intensity ratios
Corporate metric/year 2024 parameter amount
Global energy consumption (kWh) 55,776,270.0 0
Revenue 1,754.6m (£)
Scope 1 emissions (tCO
2
e) 891.70
Scope 2 emissions (location based) (tCO
2
e) 11,548.00
Scope 2 emissions (market based) (tCO
2
e) 2, 497. 0 0
Total Scope 1 and 2 emissions (tCO
2
e ) 14,045
Emissions per turnover CO
2
e ratio/£m 64.85
Emissions per headcount tCO
2
e/employee ratio 10.71
Total headcount* 10,622
*As of 31 December 2024
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Financial Statements
Supplementary Information
Environmental initiatives
We have focused on reducing waste, water usage and plastic across our operations. In 2024, the Group focused on data quality,
reducing emissions, water usage, and utilising green technologies.
Our key wider environmental initiatives in 2024:
ESG as a core strategic priority: Formalised ESG as a key strategic initiative for the Group, establishing the ESG Strategic Initiative
Steering Committee (SI Steerco) to oversee governance, drive improvements, and ensure accountability.
Smart metering for energy efficiency: Successfully implemented smart meters across our UK retail estate LBOs, for ongoing reductions
in energy consumption. Key initiatives, such as optimising shutdown procedures overnight, have helped eliminate unnecessary energy
usage and drive operational efficiency.
Water reduction initiatives: Piloted waterless urinals as part of our broader commitment to reducing water consumption, contributing to
our sustainability goals and operational efficiencies.
Supplier engagement and net zero focus: Began working on net zero focused criteria in procurement processes, marking the
development of our first Supplier Code of Conduct to ensure alignment with our sustainability objectives throughout our supply chain.
Alignment with UN Sustainable Development Goals (SDGs): Embedded our commitment to the UN SDGs within our ESG strategy,
ensuring that our sustainability initiatives are in line with global best practices.
Carbon footprint management: No carbon offsetting was required, reflecting our proactive measures in reducing emissions and
enhancing operational sustainability.
ESG disclosures and ratings
In 2024, we made significant progress in our ESG strategy, risk management, and performance, as reflected in the following independent
ratings and disclosures:
CDP Score: B− (improved from previous year of C)*
S&P Global ESG Score: 27/100, with an overall S&P Global CSA Score of 25/100 (an increase by +1 compared to 2023)
FTSE4Good Index: 3.6/5
MSCI ESG Score: AA (strong compared to peers, with AAA as the highest)
Morningstar Sustainalytics: 18.2 (low risk)
We are committed to continuous ESG improvement and strive for improving scores year-on-year. New ratings for those with an asterisk will
be available in early H1 2025 and incorporated into the Planet section on our corporate website.
Climate scenario analysis methodology
The Group’s 2022 scenario analysis was completed in line with recommendations published by the TCFD and aligns closely with ISO 14091
(2021) and other publicly available resources. A qualitative approach was used, and the level of action required to respond to the risk
was identified. This approach was used to ensure that a clear narrative around the scenarios and the associated risks was developed first
before attempting extensive quantification, which without the former may have been arbitrary. The key features of the climate scenarios
are detailed on page 171 and the results of the scenario analysis are accessible within our 2023 Annual Report & Accounts through
evoke’s corporate website.
Limitations of the scenario analysis process
The following limitations were identified during our scenario analysis process:
The definition of likelihood is assigned based on qualitative (opinions using scientific understanding of climate change and timescales)
rather than quantitative aspects. This may allow for inconsistencies in determining likelihood, which is subsequently used to rank risks
by materiality. When revisiting scenario analysis in the future other variables in place of ‘likelihood’ could be used to assign materiality
such as ‘impact on company objectives vs level of action required’.
The scenarios are built around published climate models, reports, and other resources. There are limitations within the climate models
themselves and the narrative these generate due to the high levels of scientific uncertainties embedded into climate change.
The scenario analysis considers three time horizons, one of which (short) is only up to five years. Company strategy is often built
around short time horizons (financial forecasts and company objectives etc.) rather than long time horizons (e.g. up to 2050) due to
increased uncertainty. Considering long time horizons is often unfamiliar and uncomfortable for organisations but is a requirement
when considering impacts of climate change. This continues to be a focus area in the Group’s net zero transition plan and overall ESG
strategy that has been developed since our scenario analysis was completed.
Task Force on Climate-related Financial Disclosures (TCFD) Report
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evoke plc Annual Report & Accounts 2024
People data
Gender data:
Women on the Board as of 31 December 2024: We had four female Board members out of nine (including the Executive Directors)
Number
of Board
members
Percentage
of the Board
Number
of senior
positions
on the
Board
(CEO,
CFO,
SID and
Chair)
Number in
executive
management
as at 31
December
2024
Percentage
in executive
management
Number
in senior
management
as at 31
December
2024
Percentage
in senior
management
Men 5 56% 3 10 83% 45 66%
Woman 4 44% 1 2* 17% 22 33%
*Includes Company Secretary
Women in Product & Tech business unit
Gender 2024 % 2023 %
Male 1,107 7 7.3 % 1,077 78.38%
Female 325 22.7% 297 21.6%
Overall 1,432 1,374
% of women in junior management positions
2024 45%
2023 43%
% of women in management positions in revenue-generating functions
2024 50%
2023 48%
*(Market P&L business units only – UK Market (Online & Retail), International Market & US Market, Managers only)
Total gender breakdown
Gender 2024 2023
Category Headcount % Headcount %
Male 5,764 54.3% 6,085 53.7%
Female 4,858 45.7% 5,251 46.3%
Overall 10,622 11, 33 6
% of women in STEM-related position (Product & Tech business unit/Total HC)
2024 2023
22.7% 21.6%
Company breakdown
2024
Retail 6,695
Corporate & Online 3,927
Total 10,622
ESG Supplementary Data
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Financial Statements
Supplementary Information
Workforce statistical data:
Ethnic background reporting as of 31 December 2024
Number
of Board
members
Percentage
of the Board
Number
of senior
positions on
the Board
(CEO, CFO, SID
and Chair)
Number
in senior
management
(Executive
Committee
and its
direct reports
Percentage
in senior
management
(Executive
Committee
and its
direct reports)
White British or other white
(including minority-white groups)
9 100 4 41 61.2%
Mixed/multiple ethnic groups 1 1.5%
Asian/Asian British 3 4.5%
Black/African/Caribbean/
Black British
Not specified/prefer not to say 22 32.8%
Breakdown of workforce by age
2024 2023
Category Headcount Distribution Headcount Distribution YoY Change
1824 1,539 14.5% 1,591 14.1% 0.4%
2534 3,552 33.4% 3,960 34.9% −1.5%
3544 2,693 25.4% 2,812 24.8% 0.6%
4554 1,395 13.1% 1,519 13.4% 0.3%
5564 1,165 11. 0 % 1,180 10.4% 0.6%
65+ 278 2.6% 274 2.4% 0.2%
Overall 10,622 11, 3 3 6
Breakdown of employees by part-time vs full-time
Type 2024 % 2023 %
Full time 5,903 55.6% 6,676 58.9%
Part time 4,719 44.4% 4,660 41.1%
Total 10,622 11, 3 36
Breakdown of employees by contract type
Type 2024 %
Permanent 10,566 99. 5%
Temporary 56 0.5%
Total 10,622
ESG Supplementary Data
continued
180
evoke plc Annual Report & Accounts 2024
Contractors (agency workers, franchise workers and third-party employed staff)
2024 2023
116 138
Total number of new hires
Still active (Dec-24) 3,284
Internal moves filled vacancies
2024
525 44.0%
2023
358 46.3%
Total employee turnover rate
2024 2023
Overall: 33.7% 36.0%
Volume roles: 26.8% 27. 0 %
Non-volume roles: 35.9% 40.2%
Voluntary employee turnover rate
2024 2023
Overall: 23.0% 32.6%
Volume roles: 11. 7% 16.6%
Non-volume roles: 2 9. 4% 32.2%
Learning and employee engagement data:
Metric description
2024 2023
Average amount spent per FTE on training
and development
£98.1 £130.5
Average hours per FTE of training and
development
19.4 16.5
Hours volunteered 3,987 3,172
Mandatory learning breakdowns (selective topics)
AML Completion rate
Global Anti-Money Laundering Refresher
Learning – 2024
99.7%
AML Refresher Learning 2024 – Retail 99.9%
Ontario AML 100.0%
Overall across AML courses 99. 8%
Cyber Security Completion rate
Cyber Security 2024 99. 4%
Overall across cyber security courses 99. 4%
Data Protection Completion rate
Data Protection 2024 99. 6%
Overall across data privacy courses 99.6%
Safer Gambling Completion rate
Player Safety 2024 99.1%
Overall across safer gambling courses 99.1%
Employee engagement data:
Employee engagement: Coverage: 100%; Response rate: 86%
% employees who are in receipt of an engagement survey, Aggregated Peakon response rate
Employee engagement rate (ENPS): eNPS – Overall: 10; 2024: 10; 2023: 11 (−1% YoY)
eNPS for question “How likely is it that you would recommend evoke plc (888/William Hill) as a place to work”
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evoke plc Annual Report & Accounts 2024
Overview
Strategic Report
Governance
Financial Statements
Supplementary Information
Shareholder services
All enquiries relating to Ordinary Shares,
Depository Interests, dividends and
changes of address should be directed
to the Group’s Transfer Agent:
MUFG Corporate Markets
Central Square,
29 Wellington St
Leeds
LS1 4DL
Tel: 0371 664 0391
Email:
shareholderenquiries@cm.mpms.mufg.com
www.signalshares.com
Principal bankers
Barclays Bank Plc
1 Churchill Place
London
E14 5HP
UK
Legal advisers
Latham & Watkins
99 Bishopsgate
London
EC2M 3XF
UK
Hassans
57/63 Line Wall Road
Gibraltar
Herzog Fox Neeman
Asia House
4 Weizman Street
Tel Aviv
Israel 64239
Company Secretary
The Company Secretary is Elizabeth Bisby.
Email: corporate.secretary@evokeplc.com
Strait Secretaries Limited
57/63 Line Wall Road
Gibraltar
External auditors
Ernst & Young LLP
1 More London Place
London
SE1 2AF
UK
EY Limited
PO Box 191 Regal House
Queensway
Gibraltar
Corporate brokers
Jefferies International Limited
Deutsche Numis
Registered office
evoke plc
Suite 601/701 Europort
Europort Road
Gibraltar
Tel: +35020049800
evoke plc
1 Bedford Avenue
London
WC1B 3AU
Further information
Further information about the Group
can be found on our corporate website:
evokeplc.com
To contact the Investor Relations team
email: ir@evokeplc.com
To contact the Company Secretary email:
corporate.secretary@evokeplc.com
Shareholder Information
Company Information
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